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Summary of reviewsFamily Hotel - Relax is a charming retreat situated along the picturesque banks of the Danube River. Its serene and tranquil location, surrounded by lush nature and a park zone, offers guests an idyllic escape from the hustle and bustle of city life. The proximity to the river allows for stunning views and easy access to water activities, enhancing the peaceful ambiance. Despite its secluded setting, it is conveniently close to the main road and a short drive from Ruse city center, providing both natural beauty and accessibility.
Guests laud the hotel's breakfast, praising its delicious, traditional Bulgarian options and particularly highlighting the tasty banitsa and good coffee. With breakfast starting early at seven in the morning, it caters conveniently to early risers. Dinner at the hotel also receives high marks, noted for its homemade, flavorful and reasonably priced meals. Special requests, like personalized fish dishes, are accommodated, adding to the dining experience.
The rooms at Family Hotel - Relax are consistently praised for their cleanliness and comfort. Whether small or spacious, each room is well-maintained with a particularly high standard of bathroom hygiene. While the decor might be modest and a bit dated, the rooms are equipped with air conditioning, ensuring a comfortable stay. The family-run nature of the hotel adds to its charm, reinforcing the cozy, welcoming atmosphere.
Cleanliness is a standout feature of the hotel with guests frequently describing it as extremely clean and tidy. This commitment to hygiene extends throughout the rooms and common areas, ensuring a pristine environment that enhances overall guest satisfaction.
The staff, including the owner, receive rave reviews for their hospitality and friendliness. Described as attentive and welcoming, they go out of their way to make guests feel at home. The owner's sociable and accommodating nature, along with the staff's helpful responsiveness, contribute to an experience akin to visiting caring family members.
In summary, Family Hotel - Relax is praised for its idyllic location, delicious and traditional breakfast, flavorful homemade dinners, exceptionally clean rooms and the warm, hospitable nature of its staff. It stands out as a peaceful, family-friendly haven perfect for a relaxing getaway.
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