Parque Vacacional Eden is a charming hotel located up a steep hill overlooking Puerto de la Cruz, offering a peaceful and tranquil atmosphere with beautiful gardens. The breakfast is well-prepared and organized with a wide variety of fresh and delicious options, impressing guests with its quality and variety. The dinner receives mixed reviews, but most guests express positive feedback, appreciating the kindness and professionalism of the waiters and chefs. The hotel boasts spacious and comfortable rooms with some guests highlighting the nice balconies and well-equipped kitchens. The staff is described as very friendly, helpful and accommodating, always addressing guest requests with speed and efficiency. The hotel's swimming pools, Padel courts, sauna, massages and tennis court are well-maintained and clean, providing a range of facilities for active vacationers. Families with kids will also appreciate the beautiful garden area and dedicated children's playground. While some guests experienced minor issues such as intermittent wifi connectivity or uncomfortable beds, the majority of reviews mention high levels of cleanliness and a welcoming environment provided by the staff. Overall, Parque Vacacional Eden appears to be a lovely hotel with a focus on cleanliness and a tranquil atmosphere that is largely appreciated by its guests.
Hotel Botanico y Oriental Spa Garden is a luxurious and highly recommended destination for couples seeking a romantic getaway. The hotel's tranquil location, beautiful gardens, pools, spa, excellent restaurants and attentive service provide an intimate and serene atmosphere. The breakfast buffet is exceptional, offering a wide range of delicious and plentiful options in a beautiful setting, though some guests found it crowded. The hotel's cleanliness and service are outstanding with friendly, helpful and polite staff. The spa and wellness area are also exquisite and featuring indoor and outdoor pools, saunas, Jacuzzis and relaxation rooms. The outdoor pool area is stunningly beautiful, offering fantastic views of either the Teide or the sea. While the hotel's quality of restaurants received mixed reviews, the Oriental restaurant stood out as exceptional. The rooms are comfortable and clean with pleasant views and some personalized touches. However, some guests found the decor and amenities to be a bit dated. While the hotel may not always match the 5-star category, it provides a luxury experience, making it one of the best hotels in Tenerife.
Apartamentos La Carabela enjoys a prime location in the tranquil yet centrally located La Paz area of Puerto de la Cruz. Guests appreciate the convenience of nearby bus stops, restaurants, supermarkets and shopping opportunities. The stunning views from the balconies, especially those of Mount Teide and the sea, are a highlight for many visitors. The hotel’s peaceful setting makes it a great retreat after a day of exploring nearby attractions like the Botanical Garden and saltwater pools. The hotel's affordability and value for money are often commended, making it a favored choice for adventurers seeking a comfortable base.
The breakfast offerings, often described as hearty and varied, generally satisfy guests. Despite occasional mentions of repetition and minor quality issues, the breakfast is considered decent value for money and provides a filling start to the day. The experience is enhanced by the beautiful views of Teide during breakfast, though the need to go to a different hotel for the meal can be inconvenient.
Dinner experiences receive mixed reviews, mainly due to having to dine at another hotel and the limited variety of dishes. Positive feedback includes commendations for certain dishes and the high quality of the cooking, though improvement is needed in terms of variety and overall food quality.
The rooms at Apartamentos La Carabela are praised for their spaciousness, cleanliness and scenic views. While the accommodations are comfortable and the kitchens well-equipped, the outdated decor and occasional maintenance issues are noted by guests. Despite these shortcomings, the affordability of the rooms makes them a reasonable choice for budget-conscious travelers seeking a cozy stay.
Cleanliness receives mixed feedback with regular daily housekeeping and clean communal areas being appreciated. However, inconsistencies in room and common area cleaning, alongside occasional reports of pest issues, suggest a need for more reliable housekeeping services.
The staff are often described as friendly and helpful with specific members receiving praise for exceptional service. While there are instances of unprofessional behavior and slow responses, the general consensus is that the staff are dedicated to ensuring a pleasant stay for guests.
WiFi service is generally good with many guests reporting fast internet. However, some encounters with spotty connections and slow speeds suggest that the WiFi experience can be inconsistent.
The indoor pool is appreciated for its pleasant temperature and family-friendly environment, though its small size and occasional maintenance issues detract from its appeal. The proximity to the beach and key attractions, despite involving a slight walk, adds to the hotel's favorable location.
Beds receive mixed reviews with some guests finding them comfortable and others criticizing them for being hard and outdated. Bed linens and pillows often receive negative remarks with mentions of discomfort and occasional hygiene concerns.
Overall, Apartamentos La Carabela offers a combination of excellent location, affordability and friendly service, making it a popular choice for travelers looking to explore Puerto de la Cruz and relax in a comfortable setting.
Alua Tenerife is a highly recommended hotel for those seeking a relaxing beach vacation with easy access to nearby attractions. The hotel's location is praised for its close proximity to the beach and walking distance to the city center with beautiful views and nearby terraces, shops and restaurants. The breakfast buffet is described as great, excellent, varied and with a large selection, while the dinner options have been a mixed bag. The rooms are spacious, modern and comfortable with stylish decor and amenities and the hotel is consistently praised for its cleanliness and housekeeping staff. The staff is friendly, efficient and helpful with excellent customer service. The pool area is fantastic with plenty of space to relax and soak up the sun and the hotel is situated just a few minutes' walk from both a pleasant beach with white sand and another one with black sand. The hotel is also a great option for families with plenty of activities for kids and spacious family rooms. While some guests have noted minor shortcomings, such as the limited food options for kids or the beds being two single beds pushed together, the majority of guests have had a positive experience at Alua Tenerife.
Complejo BLUESEA Puerto Resort, comprising Hotel Canarife and Bonanza Palace, is well-regarded for its stunning location in the picturesque north of Tenerife. Guests appreciate its proximity to Puerto de la Cruz and the breathtaking views of the sea and Mount Teide, despite the complex's placement on a hill. The serenity of the location, combined with friendly and attentive staff, contributes to a comfortable and pleasant stay.
The breakfast service is largely praised for its variety and quality, offering a range of options to start the day, though some guests feel that it occasionally lacks variety and regional flavors. Dinner experiences are mixed but are generally seen as offering good value, with commendable service enhancing the dining environment. Meanwhile, the resort's rooms are spacious and comfortable, featuring beautiful views that add a touch of tranquility, although updates in decor and maintenance are needed.
Cleanliness is consistently highlighted with positive remarks about the immaculate conditions of both the rooms and public areas. The staff receives high praise for their friendliness and professionalism, which significantly enhance the guest experience.
Wi-Fi service, however, receives mixed reviews, with many guests finding issues with connectivity and consistency, pointing to an area for improvement. The spa and gym offer basic facilities, with guests appreciating the value and friendly staff, although improvements in equipment and maintenance could elevate the experience further.
The pool facilities stand out as a highlight, with well-maintained areas and good views, though the temperature of the outdoor pools and early closing hours are noted as limiting factors. Beach access requires a bit of a walk, with more rocky cliffs than sandy beaches, although the surrounding landscapes present opportunities for exploration.
Parking can be a challenge due to limited spaces on-site, though some guests find alternatives nearby. Overall, Complejo BLUESEA Puerto Resort offers a scenic and relaxing retreat with room for improvement in certain areas, making it a solid choice for travelers seeking a pleasant stay in Tenerife.
Bahia Principe Explore San Felipe offers a great value for money with comfortable accommodation and friendly staff. Despite some negative reviews, the majority found the facilities and services satisfactory for a budget-friendly 4-star hotel. While the food selection may not have met the expectations of some, the staff's warmth and friendliness more than made up for it. Although some guests felt that the hotel looked tired and in need of refurbishment, Bahia Principe Explore San Felipe provided a pleasant stay for its guests, even if it fell short of some 4-star standards.