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Hotels with Rooftop Pool, Taking Steps Towards Sustainability in Lafitte
12 HOTELS IN AND AROUND LAFITTERanking can be influenced by the commissions we receive.12 hotels nearby!
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Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Categories
Sustainability Journey
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
Ocean Zen Suites on 5th Avenue - Adults Only8.9 mi from Lafitte
Aparthotel in Playa del Carmen
6.2
RatedFrom $47
$
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Summary of reviews
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
Categories
Sustainability Journey
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Honeymoon
$
Info
Summary of reviews
Grand Fifty Suites in Playa del Carmen garners notable acclaim for its strategic yet tranquil location. Proximity to the bustling Fifth Avenue offers easy access to numerous restaurants, shops and nightlife while maintaining a peaceful environment. Guests appreciate the short walk to the beach and commend the hotel for providing excellent value for money, modern facilities and a welcoming staff. The rooftop pool, offering stunning ocean views, is a particularly cherished spot for relaxation.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Categories
Rooftop Pool
Sustainability Journey
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive9.8 mi from Lafitte
Hotel in Playa del Carmen
8.1
Very GoodFrom $115
$
Info
Summary of reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Categories
Rooftop Pool
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Outdoor Pool
$
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Summary of reviews
The Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Categories
Sustainability Journey
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Business
$
Info
Summary of reviews
Soho Playa Hotel is a highly praised boutique hotel located in the heart of Playa del Carmen, celebrated for its prime location, charming ambiance, and attentive service. Its proximity to key areas like Fifth Avenue and Mamitas Beach allows guests easy access to the city's lively nightlife and stunning shores, while still offering a peaceful retreat. The hotel's friendly and helpful staff are consistently highlighted, with individuals such as Cinthya, Carlos, Gabriela, Nancy, and Tony noted for their exceptional customer service and multilingual skills.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Categories
Sustainability Journey
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort9.9 mi from Lafitte
Resort in Playa del Carmen
8.4
Very GoodFrom $237
$
Info
Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Categories
Sustainability Journey
Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Lazy River
Outdoor Pool
Golf
$
Info
Categories
Sustainability Journey
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
$
Info
Summary of reviews
Hotel Los Itzaes by 5th Avenue in Playa del Carmen is consistently praised for its exceptional location, offering guests the perfect balance between vibrant city life and tranquil relaxation. Situated just a short walk from the bustling 5th Avenue, renowned for its lively nightlife, shops, and dining options, the hotel also boasts proximity to beaches and important transportation hubs like the ADO bus station and the Cozumel ferry port. Despite its central position, guests enjoy a peaceful retreat away from the noise, surrounded by a host of conveniences including banks and pharmacies.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Categories
Sustainability Journey
Pool
Rooftop Pool
Pool Lap Lanes
Outdoor Pool
3 Star
The Fives Downtown Hotel & Residences, Curio Collection by Hilton10.5 mi from Lafitte
Hotel in Playa del Carmen
7.7
GoodFrom $116
$
Info
Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Rooftop Pool
Sustainability Journey
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
$
Info
Summary of reviews
Angelo's Hotel in Playa del Carmen offers a rewarding experience for travelers, primarily highlighted by positive reviews across key categories. The hotel stands out with its exceptional cleanliness, emphasizing well-maintained rooms and facilities that consistently receive praise from guests. Spacious accommodations provide comfort for both individuals and families, complemented by large and comfortable beds, making it an attractive option for budget-conscious visitors.
Despite mixed feedback on location, Angelo's Hotel is strategically situated to offer convenience and tranquility, being close to popular attractions like Fifth Avenue and the beach, while offering a serene retreat from the city center’s hustle. This balance, along with accessible transportation options, makes it suitable for explorers. The rooftop pool adds a peaceful element, though some note areas for improvement in maintenance.
Breakfast at Angelo's Hotel, although simple, receives commendation for its quality and the attentiveness of staff, contributing to a positive start to the day. The hotel staff, particularly praised for their friendliness and professionalism, significantly enhance the guest experience with their hospitable and helpful nature, making guests feel welcomed and cared for.
Parking is straightforward and convenient, adding ease for those wishing to explore further afield. Although bed comfort has varied reviews, many guests find them spacious and accommodating. Overall, Angelo's Hotel presents a commendable choice for travelers seeking comfort, cleanliness, and a welcoming atmosphere in Playa del Carmen.
Despite mixed feedback on location, Angelo's Hotel is strategically situated to offer convenience and tranquility, being close to popular attractions like Fifth Avenue and the beach, while offering a serene retreat from the city center’s hustle. This balance, along with accessible transportation options, makes it suitable for explorers. The rooftop pool adds a peaceful element, though some note areas for improvement in maintenance.
Breakfast at Angelo's Hotel, although simple, receives commendation for its quality and the attentiveness of staff, contributing to a positive start to the day. The hotel staff, particularly praised for their friendliness and professionalism, significantly enhance the guest experience with their hospitable and helpful nature, making guests feel welcomed and cared for.
Parking is straightforward and convenient, adding ease for those wishing to explore further afield. Although bed comfort has varied reviews, many guests find them spacious and accommodating. Overall, Angelo's Hotel presents a commendable choice for travelers seeking comfort, cleanliness, and a welcoming atmosphere in Playa del Carmen.
Categories
Sustainability Journey
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Parking
$
Info
Summary of reviews
Hotel Plaza Cozumel enjoys a prime location highly praised for its proximity to major attractions, including the passenger ferry terminal and the vibrant city center. Guests appreciate the convenience of being near the dock and within walking distance of the Malecon boardwalk, numerous restaurants and bars. Despite its central placement, the hotel maintains a peaceful environment, enhanced by a rooftop pool offering stunning views.
The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
The breakfast at Hotel Plaza Cozumel receives high acclaim for its quality and variety, comprising fresh fruits, coffee, bread, eggs and an assortment of American and Mexican options. Guests commend the plentiful, delicious breakfast and the friendly, attentive service provided, making it a delightful start to the day.
The rooms are clean, spacious and equipped with amenities like large refrigerators, safes and complimentary water bottles. While some furnishings are dated and the decor a bit basic, the rooms are generally comfortable, featuring good water pressure and pleasant harbor views. The beds are particularly noted for their comfort, contributing to a restful stay.
Cleanliness is a standout feature with guests frequently highlighting the immaculate conditions of both the rooms and common areas. The attentive and courteous staff further enhance the hotel's appeal, ensuring a pleasant and hassle-free experience for visitors through their professional and friendly service.
The rooftop pool is another highlight, offering a clean, relaxing environment with breathtaking cityscape and ocean views, making it a memorable aspect of the stay. Combined with its strategic location, exceptional service, comfortable accommodations and excellent cleanliness, Hotel Plaza Cozumel emerges as a superb choice for travelers looking to explore and enjoy the heart of Cozumel.
Categories
Sustainability Journey
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Health & Safety
Categories
2
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