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Summary of reviewsToyako Manseikaku Hotel Lakeside Terrace enjoys a prime location right by the picturesque Lake Toya, offering stunning views of the lake and Mount Yotei. This scenic setting is enhanced by easy access to local attractions, restaurants and convenience stores, making it an excellent base for exploring the surrounding area. The hotel's proximity to bus stops and fireworks displays further adds to its charm, despite minor transportation challenges during winter.
The breakfast buffet is highly praised for its extensive variety featuring both Japanese and Western cuisines and the use of local Hokkaido ingredients. Freshly made items like onigiri and French toast add a unique touch and guests often describe the experience as satisfying and well-coordinated. The dinner buffet also receives commendations for its wide selection, including sushi, sashimi and regional produce. While crowded dining spaces and some repetitive menu items are noted, the overall quality and abundance of the food elevate the dining experience.
Accommodations at the hotel blend traditional Japanese elegance with spacious comfort. Many guests appreciate the large rooms and breathtaking views, particularly those facing Lake Toya. Although some rooms appear dated with issues like dim lighting and aged facilities, the cleanliness generally meets expectations. The comfortable beds and serene lake views from higher floors are standout features.
Cleanliness and maintenance present a mixed picture. While communal areas and the onsen are well-kept, some rooms show signs of aging with occasional cleanliness issues. The diligent housekeeping staff help maintain a generally positive atmosphere, though thorough cleaning could be more consistent.
Staff service is largely positive with many guests noting the politeness and helpfulness of the staff. Despite language barriers, the team strives to accommodate guests and specific individuals, such as a knowledgeable waiter, receive special mentions for exceptional service.
The hotel offers free Wi-Fi, though connectivity varies with better access in the lobby compared to higher floors. Parking facilities are convenient but sometimes full and the sloped parking lot can be challenging in snowy conditions.
Overall, Toyako Manseikaku Hotel Lakeside Terrace offers spacious, comfortable accommodations with excellent views, a delightful onsen experience and satisfying dining options. Despite areas needing refurbishment and occasional maintenance issues, the hotel's beautiful setting and attentive staff make it a favorable choice for travelers. Show more
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Categories
Ryokan with Parking
This hotel offers complimentary on-site outdoor parking. Staff are available to guide guests upon arrival, ensuring a convenient parking experience.
Ryokan for Honeymoon
Romantic Ryokan
4-Star Ryokan
Room Types
Twin Room with Lake View - Non-SmokingFeaturing what's considered one of Hokkaido's three most beautiful views, this room overlooks Lake Toya-ko and Mount Youtei-zan. Fireworks can be admired in the sky every night from May until October. The room is furnished with a seating area, a TV and a shower booth. A small fridge and free green tea are provided.
Japanese-Style Room with Lake View - Non-SmokingThis twin room features a seating area.
Twin Room with Mountain View - Non-SmokingThis triple room features an electric kettle and a seating area.
Deluxe Twin Room with Lake View - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room features a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as lake views. The unit has 2 beds.
Superior Room with Lake View - Non-SmokingThe spacious twin room offers a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The twin room provides an electric kettle, yukata, heating, a flat-screen TV, as well as lake views. The unit offers 3 beds.
Room with Tatami Area and Lake View - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds and 3 futons.
Guest Reviews
8.3
Very Good
Location
Located right by the picturesque Lake Toya, Toyako Manseikaku Hotel Lakeside Terrace enjoys a prime position that offers guests stunning lake views. The hotel's close proximity to major attractions and the convenience of bus stops nearby make it an excellent base for exploring the surrounding area. Guests frequently laud the spectacular vistas of Lake Toya and Mount Yotei, whether from their rooms, the rooftop hot spring or the lakeside promenade.
Visitors appreciate the easy access to fireworks displays over the lake, which are viewable from many of the hotel's rooms. The location also grants convenient entry to nearby restaurants, convenience stores and scenic walking paths, enhancing the overall experience. Despite some minor difficulties with public transportation in winter, the sheer beauty and central location outweigh these concerns for most. The combination of convenient on-site amenities, such as spacious hot tubs and traditional Japanese rooms with the hotel's prime lakeside setting, make it a favored choice among tourists.
Breakfast
The breakfast at Toyako Manseikaku Hotel Lakeside Terrace has garnered significant praise from guests with many appreciating the extensive variety and delicious offerings. The breakfast buffet features a wide array of choices, including both Japanese and Western cuisines, highlighting local Hokkaido ingredients. Guests particularly enjoyed freshly made items such as onigiri and French toast prepared right before them, adding a touch of culinary theater to the experience.
The abundance and meticulous preparation of the dishes were frequently mentioned, making the breakfast not only plentiful but thoughtfully curated. Despite the occasional mention of crowded dining spaces and limited options for Western breakfast items, the overall sentiment remains positive with guests describing the breakfast as delicious, satisfying and well-organized.
The hotel’s breakfast offerings are enhanced by the beautiful lakeside views and a comfortable dining environment, further elevating the guest experience. The friendly and helpful service staff contribute to a pleasant start to the day, ensuring that even during busier times, the dining experience remains enjoyable.
In summary, the breakfast at Toyako Manseikaku Hotel Lakeside Terrace stands out for its variety, quality and thoughtful preparation, making it a highlight of the stay for many guests.
Dinner
The dinner experience at Toyako Manseikaku Hotel Lakeside Terrace has received a variety of feedback from guests. Many visitors highlight the buffet dinner as being beyond expectation, praising the wide selection that includes sushi, sashimi, crab legs, oysters, desserts and regional Hokkaido produce. The buffet style offers an extensive range of dishes, allowing guests to choose from a plentiful spread of delicious and fresh options. It is frequently mentioned that both breakfast and dinner are delicious, rich and fulfilling, adding to the overall positive dining experience.
However, some guests found the dinner buffet repetitive and in need of improvement, noting issues such as undercooked or flavorless food. The dining hall can also become crowded, which might affect the comfort of the experience. Despite these critiques, the high quality, variety and abundance of the meal options, along with meticulous preparations, are often emphasized. The inclusion of dinner and breakfast in the booking is a common recommendation due to the satisfying and hearty meals provided.
The overall atmosphere with a great view of Lake Toya and fireworks visible from the rooms, complements the dining experience. The hotel staff are consistently noted for their helpfulness, particularly in managing dining arrangements. While there are areas that could benefit from enhancements, the majority of guests have enjoyed their meals, considering them a notable and commendable part of their stay at the hotel.
Rooms
The rooms at Toyako Manseikaku Hotel Lakeside Terrace are a blend of traditional Japanese elegance and spacious comfort. Many guests appreciated the spaciousness, finding the rooms significantly larger than typical Japanese accommodations, offering plenty of room for families and groups. The views, especially those facing Lake Toya, were frequently highlighted as breathtaking, providing a serene and picturesque backdrop.
The hotel rooms, although clean and comfortable, have been noted for their dated furnishings and decor. Some rooms featured charming tatami mats and sliding panels, adding to the authentic Japanese experience. However, certain issues such as dim lighting, malfunctioning temperature controls, aged facilities and a musty odor were mentioned. Despite these points, the cleanliness of the rooms generally met guest expectations and the beds were found to be comfortable.
Guests who booked rooms with lake views were often delighted by the panoramic vistas, though a few noted that their expectations were tempered by dirty windows or partially obstructed views. Rooms on higher floors were particularly sought after for their unobstructed views and quieter ambiance.
The blend of traditional style with modern functionality in some rooms was well-received, offering a unique stay. Nonetheless, the overall need for refurbishment was apparent with many guests pointing out the outdated condition of the rooms, especially the bathrooms.
Service and cleanliness were generally praised with staff providing courteous and helpful assistance. The hotel's atmosphere, while needing some updates, carries a certain charm and offers a comfortable stay, enhanced by the stunning natural setting of Lake Toya.
Beds
Guests at Toyako Manseikaku Hotel Lakeside Terrace have shared mixed reviews about the beds. Many found the beds to be comfortable, clean and well-maintained, appreciating both the Western-style beds and traditional tatami futon setups. Several guests highlighted the spacious and accommodating room sizes, as well as the quality of the bed linens, which generally enhanced their stay.
However, not all guests shared the same comfort level. Some reported that the mattresses were flat, saggy or rock-hard with minimal padding and a few mentioned that the beds made noise when they turned over. A few travelers pointed out that the pillows were too flat or uncomfortable, which detracted from their sleeping experience.
Despite these comments, there were frequent mentions of enjoying the comfortable and spacious beds, indicating that experiences may vary depending on personal preference and room type. Overall, while some guests found areas for improvement, many found the sleeping arrangements to be satisfactory, complementing the beautiful views and other amenities of the hotel.
Cleanliness
Toyako Manseikaku Hotel Lakeside Terrace offers a mixed experience when it comes to cleanliness. Several guests noted that the rooms and common areas were clean and well-maintained with some rooms being spacious and comfortable. Guests appreciated the super clean and enjoyable onsen, highlighting the relaxing atmosphere and comfortable temperatures. Additionally, the buffet areas for breakfast and dinner were well-organized and clean, contributing positively to the overall dining experience.
However, the hotel shows signs of aging with some rooms described as outdated and in need of renovation. Several guests reported issues with dirt and cleanliness in specific areas, such as the mattress, bed-pad and bathroom sink. The presence of insect remains and occasional baby cockroaches was mentioned, which detracts from the overall cleanliness.
While some rooms were newly renovated and spotless, others had lingering odors and signs of neglect, such as dust, worn-out slippers and unwashed teacups. The cleaning staff were generally noted as diligent, although a few reviews mentioned instances where cleaning could be more thorough. Some found the onsen area to be exceptionally clean, which contrasted with the condition of some rooms and facilities.
In summary, while Toyako Manseikaku Hotel Lakeside Terrace features clean and spacious communal areas and an excellent onsen, guests have experienced inconsistent cleanliness in the rooms, reflecting a need for improved maintenance and renovation.
Staff
The staff at Toyako Manseikaku Hotel Lakeside Terrace have received a variety of feedback, mostly positive. Guests frequently highlight the friendliness, politeness and helpful nature of the staff. Many reviewers commend the excellent customer service, noting that the staff go out of their way to ensure a comfortable stay. Despite language barriers, including limited English proficiency among some staff members, the team makes significant efforts to assist guests with some employees being able to communicate fluently in English, Chinese and Japanese.
Front desk personnel are often described as kind and attentive with some remarks about occasional inflexibility and less warm responses. Staff in the dining areas and other amenities also receive praise for their professionalism and attentiveness, even under busy conditions. Specific individuals, like a knowledgeable Korean waiter named Kim, have been highlighted for their exceptional service.
There is a notable presence of Chinese-speaking staff, which some guests appreciate, especially those who speak the language. However, this can be a downside for those looking for more English-language support. Despite these challenges, guests appreciate staff efforts to assist with various requests, such as providing additional fans or managing bookings accurately.
In summary, while there are occasional criticisms, the general consensus is that the staff at Toyako Manseikaku Hotel provide excellent and friendly service, making guests’ experiences pleasant and accommodating.
Wi-Fi
The Wi-Fi experience at Toyako Manseikaku Hotel Lakeside Terrace varies across different areas of the hotel. Generally, guests who used Wi-Fi in the lobby reported a good, fast and reliable connection. For those needing steady internet access, this area seems to be well-equipped. Conversely, guests staying in higher floors or more remote parts of the building often experienced poor connectivity or no Wi-Fi at all. Issues such as slow speeds, spotty connections and the Wi-Fi signal breaking occasionally were reported by several guests. It is advisable for travelers needing consistent internet access to utilize the lobby's Wi-Fi or plan around potential connectivity issues in other parts of the hotel.
Parking
Toyako Manseikaku Hotel Lakeside Terrace offers a convenient free parking lot for self-driving travelers, which many guests find beneficial. The parking facilities are generally praised for being easy to use and located right next to the property. However, several guests noted that the parking lot can be small and sometimes full. Additionally, the parking area includes a slanted slope, which some found challenging, particularly in snowy conditions. Despite these minor drawbacks, the overall consensus is that the parking is good and adds to the convenience of staying at the hotel.
4 Star
Toyako Manseikaku Hotel Lakeside Terrace boasts several key highlights that have impressed its guests. One standout feature is the open-air hot springs on the 8th floor, which offer a fantastic view and a must-experience soaking pool. Guests generally find the onsen experience to be excellent and a notable luxury of the hotel. The property also features a top-floor outdoor pool, a well-stocked library and a piano bar, all of which contribute to the enjoyable amenities.
The rooms are noted for their cleanliness and well-maintained condition, contributing to a comfortable stay. Guests have consistently mentioned the beautiful surroundings, including the excellent views of the lake and the nearby promenade, which adds to the overall appeal of the location.
Visitors appreciate the hotel's modern facilities and convenient location, both enhancing their stays. Many reviews highlighted the exceptional cost performance, making it a worthy choice for travelers seeking both quality and value.
However, there were mixed feelings about the four-star rating with some guests indicating that the experience did not quite meet their expectations for a four-star level. Despite this, the overall impression remains positive, particularly due to the great onsen, beautiful setting and comfortable accommodations.
Honeymoon
Toyako Manseikaku Hotel Lakeside Terrace offers a romantic escape, ideal for honeymooners with its clean rooms and thoughtful touches. Guests have praised the beautiful lake view and the promenade, which adds an enchanting aura to the stay. The hotel does not focus specifically on honeymooners, yet the arrangements made for honeymoon stays have been described as amazing. Unexpected honeymoon gifts and rooms decorated with rose petals have delighted guests, enhancing the overall experience.
Luxury
Toyako Manseikaku Hotel Lakeside Terrace epitomizes luxury with its high-class services and super spacious, extremely comfortable accommodations. Guests frequently highlight the luxurious ambiance, comparable to staying in a traditional Ryokan with futon beds, yet modernized with complete and clean room amenities. The dining experience is elevated with a luxury dining room offering a wide variety of dishes, beautifully and elegantly presented. The public spaces are decorated to a high standard, adding to the overall opulence.
The highlight for many is the luxury time spent at the Onsen, providing a serene escape. With its magnificent lake views and a charming promenade along the lake, the vistas alone are worth the stay. Despite its origins as an older establishment, the hotel has undergone a beautiful and elegant renovation, seamlessly blending its historical charm with modern luxury.
Meals at the hotel are a decadent experience with a luxury differential buffet serving delicious and diverse options from morning to evening. Although the restaurant was noted to be hot, this minor discomfort doesn't overshadow the sophisticated dining atmosphere.
Overall, Toyako Manseikaku Hotel Lakeside Terrace offers a plush and memorable retreat, perfect for those seeking comfort and splendid scenery.
Romantic
Nestled by the serene Lake Toya, Toyako Manseikaku Hotel Lakeside Terrace offers a romantic escape enriched by breathtaking views and top-notch amenities. The hotel's hot springs set a tranquil and romantic ambiance, while guests can enjoy picturesque views of the lake and surrounding mountains from their rooms. Witnessing the sunrise and sunset over the lake is a common highlight, further enhancing the romantic setting.
Dining at the hotel is an intimate experience with guests often mentioning the romantic dinner views. Rooms are well-maintained, clean and designed to cater to both families and couples, promising a comfortable stay. Guests also rave about the lakeside promenade, perfect for a romantic stroll.
One of the standout features of the hotel is its proximity to the long-running fireworks festival. Watching the fireworks from the lakeside terrace with their reflections dancing upon the dark waters, creates an unforgettable romantic experience. These elements together make Toyako Manseikaku Hotel Lakeside Terrace an ideal destination for those seeking a blend of nature's beauty and a touch of romance.
No, Toyako Manseikaku Hotel Lakeside Terrace doesn't have any pool.
No, a spa isn't available at Toyako Manseikaku Hotel Lakeside Terrace.
No, Toyako Manseikaku Hotel Lakeside Terrace doesn't allow dogs.
Yes, parking facilities are available at Toyako Manseikaku Hotel Lakeside Terrace.
No, Toyako Manseikaku Hotel Lakeside Terrace doesn't have a gym.