WE Hotel Toya

Lake Toya 42.64287000, 140.82353800 , Abuta-gun Toyakocho 293-1 (Show on Map)
8.3
Very Good


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Summary of reviewsWE Hotel Toya is celebrated for its enchanting location on a hillside overlooking Lake Toya, offering guests breathtaking views of the sunset and snowy landscapes. The serene and picturesque surroundings provide a tranquil retreat away from the bustling city, although its remote setting may pose challenges for those without a car. The stylish interiors and calming atmosphere complement the stunning natural beauty, making it a rejuvenating escape for travelers seeking peace and awe-inspiring vistas.

The rooms at WE Hotel Toya are a major highlight, notable for their spaciousness, modern design, and spectacular views. Large windows offer panoramic glimpses of Lake Toya, which guests find captivating. Cleanliness is consistently praised, with well-maintained rooms that are both stylish and comfortable, featuring plush beds and thoughtful amenities like capsule coffee machines and mobile phone-compatible TV screens. The availability of outdoor private onsen baths in some rooms adds a luxurious touch, allowing guests to relax while immersed in nature’s splendor.

WE Hotel Toya receives commendation for its staff, who are attentive, friendly, and often praised for going above and beyond to enhance the guest experience. Their multilingual capabilities and willingness to offer recommendations contribute to a hospitable environment that ensures a memorable stay.

The breakfast and dinner experiences elicit mixed responses. The breakfast is appreciated for its combination of traditional Japanese and Western options, though the variety and portion sizes could be improved. Dinner is described as a fusion of Japanese and European cuisine, with some guests finding it delightful and well-prepared, while others note inconsistencies in taste and limited options.

In terms of luxury, WE Hotel Toya offers modern design and high-end amenities within a picturesque setting. The stunning architectural influence of Kengo Kuma is evident throughout, blending seamlessly with the surrounding landscape. While the hotel may not fully embody traditional luxury, the thoughtful design and new facilities contribute to a sophisticated and engaging stay. Some elements may fall short of a four-star experience, yet the ambiance and aesthetic innovation leave a lasting impression on those who value contemporary design amidst other challenges.

Overall, WE Hotel Toya stands out for its unique combination of serene location, stylish accommodations, exemplary staff service, and modern design, offering a refreshing escape enveloped in nature's beauty.
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Luxury Resort
Designed by Kengo Kuma, this hotel near Lake Toya offers a stylish and luxurious resort stay. All rooms are equipped with outdoor baths and provide lake views.

Resort with Parking
This hotel offers parking. It features private balconies, a minibar, and an open-air bath in every room.

4-Star Resort

Room Types
King Room with Lake View Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Twin Room with Lake View This twin room's special feature is the hot tub. The spacious twin room offers air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.

Triple Room with Lake View This triple room's standout feature is the hot tub. The spacious triple room offers air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 3 beds.

Deluxe Villa The unit has 2 beds and 1 futon.

Guest Reviews
8.3
Very Good
Location
WE Hotel Toya boasts an exceptional location that offers serene and picturesque surroundings, ideal for those seeking a tranquil retreat. Nestled on a hillside, the hotel overlooks the beautiful Lake Toya, offering guests stunning views of the sunset and the snowy landscape, especially impressive when enjoyed from the comfort of an open-air bath. The geographic position enhances the relaxation experience through its stylish facilities and calming atmosphere.

While it is somewhat remote and requires a drive, this distance from the bustling town center significantly contributes to its quiet ambiance. Guests can appreciate the peaceful environment just 20-30 minutes from Toyako Onsen town, though it is far from the primary area where food and activities are readily available. The remote setting might pose challenges for those without a car, as essential services like restaurants and pharmacies are not nearby. Nonetheless, the breathtaking scenery and excellent service staff more than compensate for this isolation, making it a beautiful area for those willing to embrace the tranquility away from the city center.

Ultimately, WE Hotel Toya offers a chance to escape the ordinary and indulge in a luxurious stay, enveloped by nature's beauty and stylish interiors. For travelers eager to immerse themselves in peace and stunning views, this location promises a refreshing and rejuvenating experience.

Breakfast
The breakfast experience at WE Hotel Toya receives mixed feedback from guests. On the positive side, many appreciated the combination of traditional Japanese and Western breakfast options, finding the meals thoughtfully prepared with high-quality ingredients and delicious flavors. Guests particularly enjoyed the traditional Japanese-style breakfast, complete with grilled salmon, bread, and a salad bar, as well as the set meals that taste good. However, the variety and quantity seem to be a concern, with several guests noting the limited selection and small portions. Some mentioned that the breakfast does not stand out and likened it to those offered at a business hotel, with slow replenishment and simplicity being notable drawbacks. For those seeking variety, improvements in options and taste would potentially enhance the overall breakfast experience. Despite this, having breakfast available until 9:30 a.m. caters well to guests with late check-ins.

Dinner
WE Hotel Toya provides a dining experience that elicits a mixed response from its guests. While some patrons find the dinner to be thoughtfully prepared with high-quality ingredients and commend the delicious flavors, others express disappointment, noting an inconsistency in taste and quality. The dinner is described as a fusion of Japanese and European cuisine, which may intrigue some but leaves others unimpressed due to unmet expectations. Although the presentation of the dinner dishes is often meticulous, the portion sizes and variety of options seem limited, and the need to book meals in advance may not suit all travelers. Those seeking traditional Japanese fare might find the fusion approach less appealing. The experience overall is described as acceptable by some but falls short of expectations for others, particularly given the price point. Despite these critiques, there are guests who praise the fresh local ingredients and declare the dinner to be both delightful and outstanding, suggesting that while the experience may vary, there are elements of the dining service that shine through.

Rooms
Nestled by the shores of Lake Toya, WE Hotel Toya boasts rooms that promise an enchanting stay with their remarkable design and breathtaking views. Guests have consistently praised the spaciousness of the rooms, which offer ample space for a tranquil retreat. The interior design is lauded as both stylish and impressive, creating a serene atmosphere that invites relaxation.

One of the standout features is the panoramic view of Lake Toya, visible through large windows that seamlessly blend the beauty of the lake and sky. Many guests have described the view as spectacular, cementing the hotel rooms as prime spots for gazing at the stunning natural scenery. The modern design of the rooms, complete with open layouts, enhances this experience, making it a wonderful place to unwind.

Cleanliness is another highlight, with rooms consistently met with high praise for being immaculate and well-maintained. Guests find comfort in the plush accommodations, including large beds and thoughtful amenities such as capsule coffee machines and mobile phone-compatible TV screens.

Additionally, the outdoor private onsen available in some rooms adds an extra layer of luxury. Guests appreciate this delightful feature, allowing them to soak while enjoying the view, combining restfulness with nature's splendor.

WE Hotel Toya’s rooms are a harmonious blend of modern design, comfort, and strategically planned views that captivate the senses, offering an outstanding experience for those seeking solace and beauty in Toya.

Beds
At WE Hotel Toya, guests generally appreciate the comfort and size of the beds, noting that they are large and provide a pleasant sleeping experience. Many find the beds to be particularly comfortable, enhancing their stay. However, a few guests have pointed out some issues, such as oversized bed boards that can be a nuisance and some dissatisfaction with the pillows, which affected their sleep quality. Additionally, there have been occasional complaints about the beds being too hard or having an odor. Despite these concerns, the general consensus highlights the comfort of the beds as a positive aspect of staying at the hotel.

Cleanliness
WE Hotel Toya receives mostly positive feedback regarding its cleanliness, creating a favorable impression for visitors who prioritize hygiene in their accommodations. Guests report that the rooms are consistently clean, comfortable, and spacious, some offering an impressive view of Lake Toya. The modern design of the hotel adds to its appeal, providing a neat and pleasant atmosphere throughout.

Cleaning in the public bath facilities also earns praise, with visitors enjoying both the clean indoor and outdoor onsens. Several guests highlight the excellent maintenance of various areas, ensuring that their stay is enjoyable and comfortable.

However, some reviews mention specific issues, such as insufficient cleaning in certain areas, including some public areas and the open-air baths, which are not always up to expected standards. Additionally, the appearance of spider webs on room balconies and inadequately maintained windows are notable concerns that the management might need to address.

Overall, WE Hotel Toya impresses guests with its generally high standards of cleanliness, spacious rooms, and excellent views, although there is room for improvement in some maintenance and cleaning practices.

Staff
At WE Hotel Toya, guests consistently praise the hotel staff for their dedication and friendliness. Known for their excellent service and responsiveness, the staff frequently go above and beyond to ensure a memorable stay. Visitors have frequently remarked on the attentive and polite nature of the personnel, highlighting their enthusiasm and professionalism. Many guests have been particularly impressed by the staff's helpfulness in providing recommendations and travel advice around Lake Toya, with some staff members fluent in multiple languages, including Mandarin and English. While most experiences suggest a high standard of service, there have been instances where the level of service varied, occasionally falling short in specific areas like the restaurant. Despite this, the overall impression of the staff remains overwhelmingly positive, with their hard-working attitude and kindness greatly enhancing the guest experience.

4 Star
WE Hotel Toya offers a visually striking experience for guests who appreciate innovative design in hospitality. Visitors find its aesthetic appeal to be one of its standout qualities, with many appreciating the unique and modern touches throughout the hotel. The motion sensor lights in the toilets exemplify the attention to detail in the design, adding a tech-savvy aspect to the guest experience.

While the hotel excels in architectural design, guests report discrepancies between its luxury claims and the actual offerings. The absence of room service is noted as a significant gap in service for those expecting comprehensive amenities from a hotel of its reputed class. Despite the high cost, many guests feel that the culinary offerings do not meet the expectations set by other less luxurious accommodations, noting a lack of sumptuousness traditionally associated with upscale dining.

The general sentiment echoes a disparity between the anticipated four-star experience and the reality, with suggestions that some areas need improvement to truly match the standards of a higher-rated establishment. Nevertheless, the overall ambiance and a fresh perspective on hotel design make WE Hotel Toya memorable for those valuing aesthetic innovation amidst other, less successful aspects.

Luxury
Nestled amidst splendid views, WE Hotel Toya subtly exudes a sense of premium comfort. Renowned architect Kengo Kuma's influence is apparent in the hotel's stylish spaces, presenting an amazing design that harmonizes with the surrounding landscape. From the hotel rooms, guests relish the spectacular views, meticulously framed by a sophisticated design aimed at maximizing the natural beauty outside. Although it may not entirely immerse guests in conventional luxury, the high-end amenities are thoughtfully incorporated to enhance the overall experience.

The hotel's facilities and decor are new and elegant, contributing to a modern ambiance appreciated by visitors. Guests consistently commend the superb design choices and well-designed facilities, noting their contribution to an engaging stay. While the atmosphere might cater to influencer aesthetics with contemporary elements, it is the wonderful support from the staff that frequently elevates the experience to one of near-perfect satisfaction. Overall, WE Hotel Toya strikes a balance between fashionable design and serene hospitality, hinting at luxury while offering thoughtful comforts in a breathtaking setting.


No, WE Hotel Toya doesn't have any pool.

No, a spa isn't available at WE Hotel Toya.

No, WE Hotel Toya doesn't allow dogs.

Yes, parking facilities are available at WE Hotel Toya.

No, WE Hotel Toya doesn't have a gym.

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