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Summary of reviewsYutorelo Toyako presents an inviting experience for travelers seeking a blend of convenience, cultural immersion, and comfortable accommodations. Its advantageous location near Lake Toya offers easy access to both natural beauty and urban conveniences, making it an appealing choice for tourists. Guests frequently praise the hotel's proximity to the lakeside and a rich selection of nearby dining options.
The breakfast experience at Yutorelo Toyako is a notable highlight, offering an authentic Japanese-style buffet with a wide range of local dishes using fresh ingredients. Guests are consistently satisfied with the quality and presentation, which enhance the cultural experience. Dinners focus on kaiseki meals, appreciated for their flavor and preparation, although some guests desire more variety. Overall, the culinary offerings receive commendable feedback.
Rooms offer a charming mix of traditional Japanese elements alongside spaciousness and comfort. Despite minor maintenance concerns typical of an older establishment, cleanliness remains a priority, with well-maintained spaces and fine bedding contributing to a restful stay. Bright natural lighting and cultural room features further enhance the atmosphere.
The dedicated staff at Yutorelo Toyako stand out for their friendliness and professionalism, providing a welcoming environment for guests. Their attention to detail and helpfulness leave a positive impression, bolstering the overall experience at the hotel.
In terms of sleeping arrangements, both Western-style beds and traditional futons are available, promising a comfortable night’s rest. Some room for improvement exists in mattress comfort, but guests generally enjoy the combination of cultural authenticity and comfort.
Despite some areas showing the hotel's age, Yutorelo Toyako continues to impress with its emphasis on cleanliness, excellent service, and commitment to offering a genuine Japanese lodging experience, making it a desirable option for visitors to the Lake Toya region. Show more
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Ryokan with Parking
The hotel offers free private parking on site, with a sufficient car park in front and an additional lot across the road.
4-Star Ryokan
Room Types
Japanese-Style Room - Non-SmokingThis non-smoking room has air conditioning and features tatami (woven-straw) flooring and Japanese futon bedding.
Japanese-Style Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, tatami, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds and 1 futon.
Guest Reviews
7.4
Good
Location
Yutorelo Toyako boasts a convenient location that appeals to travelers seeking proximity to Lake Toya without being directly on its shore. Guests frequently mention it as being merely a short 3-10 minute walk from the stunning lakeside, which is especially advantageous for enjoying local fireworks displays. The hotel is situated in an area rich with restaurants, providing an array of dining options just steps away, along with easy access to nearby convenience stores.
While some guests highlight the partial lake views available from select rooms, others indicate that views from the room might be obstructed or unavailable. However, the advantageous positioning near the town and thermal area provides convenience for those exploring the local hot springs, adding extra enjoyment to the stay.
The overall sentiment regarding the location is positive, emphasizing its accessibility to both natural beauty and urban conveniences, thereby making Yutorelo Toyako a desirable choice for those looking to explore Lake Toya and the surrounding attractions.
Breakfast
Yutorelo Toyako offers a breakfast experience that has garnered considerable praise for its authentic and plentiful offerings. Guests frequently highlight the Japanese-style buffet, which features a delightful array of local and traditional dishes such as grilled fish, stew, miso soup, and a variety of pickled vegetables. The use of fresh, local ingredients stands out, elevating the meals' quality and leaving guests thoroughly satisfied. Diners appreciate the generous portions and the beautiful presentation of dishes, which ensures that they are both visually appealing and satisfying. The breakfast, devoid of Western options, stays true to the cultural experience, appealing particularly to those eager to immerse themselves in Japanese cuisine. The friendly staff and the relaxing ambiance of the restaurant further enhance the dining experience, making it a recommended aspect of a stay at the hotel. While a few mixed opinions exist, the overall consensus leans heavily towards a positive and fulfilling breakfast encounter, complemented by the soothing hot spring amenities.
Dinner
Yutorelo Toyako offers a satisfying dining experience that predominantly focuses on kaiseki meals, available in three pricing options. Guests generally find the dinners to be delicious, positioning the meticulously prepared kaiseki dishes as a highlight. The grilled chicken thigh, in particular, is described as tender and unforgettable. The meals consist of locally sourced ingredients, though some might wish for more opulence in the offerings. While the portions are moderate, they are served warm and complemented by excellent service. The availability of drinks like sake and beer adds to the meal's experience. Travelers are advised to book their dinner in advance, especially outside peak seasons when local dining options are limited. While there are a few mentions about room for improvement in food quality, particularly regarding the freshness of sashimi, the overall dining experience at Yutorelo Toyako remains commendable.
Rooms
Yutorelo Toyako offers guests a blend of traditional Japanese accommodations and spacious rooms that many find both comfortable and clean. Visitors appreciate the authentic experience of staying in rooms with tatami floors and futons, lending a cultural touch that enriches their stay. Despite some minor maintenance issues, such as outdated facilities and occasional musty smells, the rooms remain largely tidy and well-maintained. Guests often highlight their spaciousness, which is appreciated given the price range. The bedding is consistently noted for its comfort, contributing positively to the overall experience.
There are occasional discrepancies between room photos and actual accommodations, and issues like broken fixtures or minor mold are noted by some, as well as the lack of a lake view due to the location behind other hotels. However, the bright natural lighting from large windows adds to the ambiance, even if the views are partially obstructed. Breakfast at the hotel receives positive feedback, complementing the spacious and comfortable room conditions. While the indoor baths and traditional features may provide a liberating feeling, improvements to facilities could enhance guest satisfaction further. Overall, Yutorelo Toyako promises an appealing stay, especially for those seeking a genuine Japanese-style lodging experience.
Beds
Yutorelo Toyako offers a blend of traditional and modern sleeping arrangements, with guests appreciating the comfort of both Western-style beds and traditional Japanese futons. The futon experience is enhanced by the option to sleep on tatami mats, providing an authentic cultural feel. While some find the futons low to the ground, they are typically raised slightly—unlike in some other ryokans. For many, the beds and blankets are a source of comfort during their stay, and the positive mention of comfortable beds suggests a generally restful night for guests.
Despite praise for the comfort of beds, there are occasional mentions of harder mattresses and pillows, which may not suit everyone’s preferences. Some guests have experienced discomfort due to worn-out futons lacking mattresses, which could benefit from updates to enhance the sleep experience. The atmosphere of the rooms is described as being on the smaller side, but they retain elements of cultural charm that some guests appreciate.
Overall, the accommodation combines friendly staff with the alluring features of traditional Japanese design, offering an experience that resonates with visitors seeking a balance between comfort and authenticity.
Cleanliness
Yutorelo Toyako offers a unique blend of quaint charm and cleanliness, making it an appealing choice for travelers. While the facilities are undeniably aged, guests praise the meticulous cleaning efforts that maintain a tidy environment throughout the hotel. Rooms are consistently noted for being very clean, and dedicated staff contribute to a pleasant experience with their polite and kind service. Despite some hurdles like outdated amenities and aging infrastructure, the commitment to cleanliness shines through in thorough cleaning procedures across guest areas. However, some minor issues such as dust accumulation, musty odors, and occasional maintenance lapses like lint or hair clumps, underscore the aging of the establishment. The overall English proficiency of staff is mentioned as an area for improvement, but their welcoming nature remains a key highlight. In essence, Yutorelo Toyako may show its age, but continues to prioritize cleanliness to provide a neat and comfortable stay.
Staff
Travelers who choose to stay at Yutorelo Toyako will be greeted by an exceptional team of friendly and welcoming staff. The warmth and enthusiasm displayed by the employees are frequently highlighted in guest reviews, emphasizing their professionalism and quick response to customer needs. Guests appreciate the dedicated service provided by the night staff and the refreshing assistance offered at the front desk. The owner of the hotel is particularly noted for being warm and making guests feel right at home.
Beyond their fundamental roles, staff members offer incredible helpfulness and accommodating service, ensuring that each visitor receives personalized attention. The customer service is consistently kind and polite, contributing to a memorable hotel experience. Many guests have remarked on the kindness and considerate nature of the staff, whose smiles and service left a lasting impression.
Whether assisting with travel arrangements or serving dinner, the staff at Yutorelo Toyako stand out for their kindness and professionalism. Their attentiveness fosters a welcoming ambiance, making it a preferred choice for travelers exploring the scenic area near Lake Toya.
No, Yutorelo Toyako doesn't have any pool.
No, a spa isn't available at Yutorelo Toyako.
No, Yutorelo Toyako doesn't allow dogs.
Yes, parking facilities are available at Yutorelo Toyako.