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Summary of reviewsThe Sonesta ES Suites Chicago Waukegan Gurnee receives high praise from guests for a variety of factors that contribute to an enjoyable stay. Its strategic location is highly valued, especially for attendees of Naval graduations, as it offers close proximity to the Naval Base and various conveniences such as shopping centers, dining options, and major attractions including Six Flags. This makes it a preferred choice for visitors seeking a peaceful yet accessible stay north of Chicago.
Breakfast at the hotel emerges as a standout feature, with guests appreciating the fresh and diverse options available, such as eggs, bacon, pancakes, and more. The well-organized breakfast area and attentive staff further enhance the dining experience, ensuring a satisfying start to the day.
The spacious rooms, likened to apartments, provide ample comfort and are maintained to a high level of cleanliness. The presence of full kitchens adds an element of convenience for guests, particularly families and long-term visitors. While some furniture may appear dated, the overall atmosphere remains welcoming and cozy.
Staff members receive commendation for their exceptional service, characterized by friendliness, professionalism, and a willingness to assist guests. The positive atmosphere is further supported by hotel amenities such as a maintained outdoor pool and jacuzzi, which provide a relaxing retreat for guests.
Additionally, the hotel is noted for its accommodating approach towards families and pets, with spacious suites offering the perfect setting for family gatherings. Thoughtful touches for children and attentive front desk service contribute to a family-friendly environment.
Guests generally find the beds to be very comfortable, promoting restful sleep, notwithstanding occasional mentions of firmness or sofa bed issues. Overall, the Sonesta ES Suites Chicago Waukegan Gurnee offers excellent value for its price, with many guests expressing satisfaction and a desire to return.
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