Hotel Diego de Almagro Los Angeles
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Summary of reviewsHotel Diego de Almagro Los Angeles is widely appreciated for its favorable location, strategically positioned for travelers journeying through the city, particularly those heading south or between Santiago and Valdivia. Its closeness to major roads and highways facilitates easy travel, making it a convenient stopover point. The hotel, though slightly removed from the downtown area, offers tranquil and picturesque surroundings with attractions like parks and the pier within walking distance. The secure parking and spacious rooms are also well-liked, catering effectively to both business and leisure travelers. Staff are frequently praised for their attentiveness and friendliness, contributing positively to the overall guest experience.
The hotel's breakfast experience garners generally positive feedback, highlighted by phrases such as "excellent" and "delicious," with many appreciating the variety and freshness of the selection. Despite some criticisms regarding consistency, slow replenishment and use of plastic utensils, the breakfast is viewed favorably. The associated restaurant also receives commendations for its quality, particularly the well-served meat.
Dinner service at the hotel receives mixed reviews. While the quality of food is often praised, the limited menu and lack of variety, particularly for those with dietary restrictions, are noted as areas needing improvement. Additionally, the service speed and occasional scarcity of menu items detract from the overall dining experience. Nonetheless, the staff's friendliness and dedication contribute positively.
The rooms are spacious, clean and comfortably furnished, making them suitable for families or those seeking relaxation. However, the hotel shows signs of aging with some maintenance needed for furniture, bedding and fixtures. Issues like noise from air conditioning and adjoining rooms can be problematic but do not overwhelmingly detract from the general comfort and cleanliness emphasized by guests.
Overall cleanliness at the hotel receives mixed but mostly positive feedback with many guests noting the rooms' tidiness and organization. However, areas like the pool and gardens could benefit from more frequent maintenance. Some reported mold and minor hallway cleaning lapses underscore the need for more consistent upkeep.
The staff at Hotel Diego de Almagro Los Angeles are a notable highlight, consistently praised for their friendliness, professionalism and attentiveness. Guests appreciate the helpful and welcoming attitude across all departments, particularly in the restaurant, contributing to a pleasant stay.
WiFi at the hotel generally performs well with good connectivity most of the time. Some issues like the need for frequent reconnections and occasional inaccessibility in certain rooms are noted, but overall, the internet service meets guest expectations when it works.
The outdoor pool, while appreciated for its design and presence, has received mixed feedback regarding its maintenance. While some guests enjoy the beautiful pool and gardens, others noted instances of neglect and the lack of heating with some expressing disappointment over the pool being non-operational during their stay.
The hotel's parking facilities receive positive feedback for being ample, secure and well-designed, providing convenience and peace of mind for those traveling by car.
Beds at the hotel are generally considered comfortable and conducive to a good night's sleep with improvements noted over time. Some criticisms regarding outdated and creaking beds suggest room for further enhancements to ensure comfort for all guests.
As a four-star hotel, Hotel Diego de Almagro Los Angeles faces mixed reviews. While the tranquility, staff service and overall ambiance receive commendations, the outdated facilities and perceived poor price-quality ratio suggest that it might not fully meet four-star expectations.
Accessibility for guests with disabilities is a mixed aspect. While the hotel is easily accessible from the highway, significant challenges for those with reduced mobility, such as the lack of an elevator and accessible rooms, present obstacles. The dirt road leading to the hotel and insufficient wheelchair accessibility protocols further complicate the stay for disabled guests.
In summary, Hotel Diego de Almagro Los Angeles offers a good balance of comfort, strategic location, friendly service and satisfactory dining experiences with notable room for improvement in maintenance, accessibility and variety of offerings.
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The hotel's breakfast experience garners generally positive feedback, highlighted by phrases such as "excellent" and "delicious," with many appreciating the variety and freshness of the selection. Despite some criticisms regarding consistency, slow replenishment and use of plastic utensils, the breakfast is viewed favorably. The associated restaurant also receives commendations for its quality, particularly the well-served meat.
Dinner service at the hotel receives mixed reviews. While the quality of food is often praised, the limited menu and lack of variety, particularly for those with dietary restrictions, are noted as areas needing improvement. Additionally, the service speed and occasional scarcity of menu items detract from the overall dining experience. Nonetheless, the staff's friendliness and dedication contribute positively.
The rooms are spacious, clean and comfortably furnished, making them suitable for families or those seeking relaxation. However, the hotel shows signs of aging with some maintenance needed for furniture, bedding and fixtures. Issues like noise from air conditioning and adjoining rooms can be problematic but do not overwhelmingly detract from the general comfort and cleanliness emphasized by guests.
Overall cleanliness at the hotel receives mixed but mostly positive feedback with many guests noting the rooms' tidiness and organization. However, areas like the pool and gardens could benefit from more frequent maintenance. Some reported mold and minor hallway cleaning lapses underscore the need for more consistent upkeep.
The staff at Hotel Diego de Almagro Los Angeles are a notable highlight, consistently praised for their friendliness, professionalism and attentiveness. Guests appreciate the helpful and welcoming attitude across all departments, particularly in the restaurant, contributing to a pleasant stay.
WiFi at the hotel generally performs well with good connectivity most of the time. Some issues like the need for frequent reconnections and occasional inaccessibility in certain rooms are noted, but overall, the internet service meets guest expectations when it works.
The outdoor pool, while appreciated for its design and presence, has received mixed feedback regarding its maintenance. While some guests enjoy the beautiful pool and gardens, others noted instances of neglect and the lack of heating with some expressing disappointment over the pool being non-operational during their stay.
The hotel's parking facilities receive positive feedback for being ample, secure and well-designed, providing convenience and peace of mind for those traveling by car.
Beds at the hotel are generally considered comfortable and conducive to a good night's sleep with improvements noted over time. Some criticisms regarding outdated and creaking beds suggest room for further enhancements to ensure comfort for all guests.
As a four-star hotel, Hotel Diego de Almagro Los Angeles faces mixed reviews. While the tranquility, staff service and overall ambiance receive commendations, the outdated facilities and perceived poor price-quality ratio suggest that it might not fully meet four-star expectations.
Accessibility for guests with disabilities is a mixed aspect. While the hotel is easily accessible from the highway, significant challenges for those with reduced mobility, such as the lack of an elevator and accessible rooms, present obstacles. The dirt road leading to the hotel and insufficient wheelchair accessibility protocols further complicate the stay for disabled guests.
In summary, Hotel Diego de Almagro Los Angeles offers a good balance of comfort, strategic location, friendly service and satisfactory dining experiences with notable room for improvement in maintenance, accessibility and variety of offerings.
Hotel with Swimming Pool
This hotel features a swimming pool, making it suitable for guests looking to relax and enjoy aquatic activities during their stay. It is a well-known hotel in the area.
Outdoor Pool
Hotel with Parking
This hotel provides parking for guests and is located near the Panamericana Sur, offering convenient access for travelers. It is equipped with essential amenities and is suitable for short stays and stopovers. The hotel also offers dining options and event spaces.
Accessible Hotel
This hotel provides facilities for disabled guests, including a wheelchair-accessible path to the elevator. It also offers wheelchair accessibility throughout its grounds, ensuring ease of movement for guests with mobility needs.
4-Star Hotel
This hotel features an outdoor pool, a restaurant, and a bar/lounge. It offers free buffet breakfast and free Wi-Fi in public areas. Guests can also enjoy the sauna and exercise room. The hotel provides comfortable rooms with air conditioning, minibars, and cable TV.
Hotel with Outdoor Pool
Guests at Hotel Diego de Almagro Los Angeles can take advantage of a stunning outdoor pool, providing a great option for leisure and staying active. The hotel also includes a sauna for further relaxation.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Hotel Diego de Almagro Los Angeles stands out primarily for its favorable location. Guests consistently highlight its strategic position for those traveling through the city, making it an ideal stopover point for long journeys, particularly for those heading south or between Santiago and Valdivia. The hotel is conveniently situated close to the main road and offers easy access to various highways, simplifying travel plans for guests.
While it is somewhat removed from the downtown Los Angeles area, the tranquility and picturesque surroundings compensate for the distance. For travelers intending to stay near the historic center, the hotel makes it easy with many attractions within walking distance, including parks and the pier.
The secure parking and spacious rooms add to the comfort, making it suitable for both business and leisure travelers. Additionally, the attentive and friendly staff receive frequent praise, enhancing the overall guest experience. Despite some comments on the difficult dirt road access and inadequate external lighting, the general consensus is that the good location, combined with the hotel’s services, makes it a solid choice for those passing through or looking to establish a base in Los Angeles.
Hotel Diego de Almagro Los Angeles offers a breakfast experience that generally receives positive feedback from guests. Many reviews highlight the breakfast as being good with a notable variety and freshness in much of the food. Phrases like "excellent breakfast" and "delicious breakfast" appear frequently, suggesting that many guests found the morning meal to be a standout feature. The breakfast buffet is described as complete and varied with some guests particularly appreciating the quality and quantity of the selection.
However, there are mixed reviews regarding the consistency and variety of the breakfast offerings. Some guests noted that the breakfast could improve, mentioning issues such as basic selections, slow replenishment of items and occasional disorganization. Specific complaints also included the absence of certain items early on and the use of plastic utensils. Despite these critiques, the general consensus leans towards a favorable perception of the breakfast, emphasizing its completeness and the attentive service in the dining room.
The restaurant associated with the hotel also garners praise for its quality and well-served meat, adding to the positive dining experience at Hotel Diego de Almagro Los Angeles. Overall, while there is room for improvement, particularly in terms of variety and organization, the breakfast at this hotel is a notable aspect for many guests.
Dining at Hotel Diego de Almagro Los Angeles offers a mixed experience. Many guests praise the quality of the food, describing it as very good, delicious and tasty. The restaurant atmosphere is often noted positively with friendly and attentive staff contributing to a pleasant dining experience.
However, numerous guests have noted that the menu is very limited and lacks variety with several expressing a desire for more options, particularly for people with food allergies or preferences like plant-based milk and sugar-free juices. While some enjoyed the varied cuisine, others wished for the restaurant to extend its offerings, including more sweet options for dinner and an afternoon tea selection.
Service speed appears to be a significant concern with several guests experiencing slow service and long wait times, which has detracted from the dining experience. Additionally, some reviews highlight issues such as the restaurant running out of items, limited food availability and poor service, which have led to dissatisfaction.
Pricing is another point of debate, as several guests consider the food to be expensive relative to the quality and variety offered. Despite some criticisms, the dining staff generally receive positive remarks for their friendliness and dedication.
In summary, while there are highlights in terms of food quality and service from the staff, there is room for improvement in menu variety, service speed and overall dining consistency at Hotel Diego de Almagro Los Angeles.
Hotel Diego de Almagro Los Angeles offers guests spacious and comfortable rooms that are generally well-received for their cleanliness and the courtesy of the staff. The rooms provide ample space, making them suitable for families or travelers looking for a bit more room to relax. Many reviews praise the comfort of the beds and the effectiveness of the air conditioning, although some guests noted that the air conditioning can be noisy and might need more power on very hot days.
The older style of the facilities is evident with several guests pointing out that the furniture and fixtures are in need of maintenance. Issues such as old bedding, noisy air conditioning and outdated bathrooms with rust and fungi were noted. There is also mention of soundproofing issues, as noise from adjoining rooms can sometimes be a disturbance.
Despite these drawbacks, the overall room cleanliness is regularly highlighted and many guests find the accommodations relaxing and suitable for rest. Minor issues like burned-out light bulbs and finicky key cards were also reported, but these did not seem to overwhelmingly detract from the comfort and spaciousness of the rooms.
In summary, while the Hotel Diego de Almagro Los Angeles might benefit from some updates and maintenance, its spacious, clean and comfortable rooms, combined with friendly staff, make it a solid choice for accommodation in the area.
Guest reviews of Hotel Diego de Almagro Los Angeles paint a mixed but generally positive picture regarding the beds. Many guests appreciated the comfort and size of the beds, noting that they were large and conducive to a good night's sleep. Several mentioned that the beds and pillows were very comfortable, contributing to a relaxing stay. Some improvements in bed quality were highlighted with some guests noting that the beds have improved significantly over time.
However, there were also some criticisms. A few guests found the beds to be quite old with complaints about creaking and discomfort. Some reviews pointed out that the mattresses and pillows were not up to par, suggesting the need for an update to ensure better rest. Despite this, the overall sentiment leans towards a comfortable sleeping experience for most guests at the hotel.
Hotel Diego de Almagro Los Angeles garners mixed impressions from its guests regarding cleanliness, though the majority of the feedback leans positively. Many guests have noted that the rooms are consistently clean organized and spacious, providing a comfortable and cozy environment. The hotel's facilities are generally well-maintained with bathrooms often described as being in perfect condition.
However, some areas do fall short, such as the neglected pool and garden, which could use more frequent upkeep. There have been occasional mentions of mold in bathtubs and on ceilings and some hallways have been reported to have basic cleaning lapses. A few guests have pointed out the need for renovation, particularly concerning furniture and bedding, which appear worn and stained.
Despite these occasional drawbacks, guests frequently praise the cleanliness, good customer service and overall comfort of the rooms, making it a generally favorable choice for visitors who prioritize a clean and organized stay.
When staying at Hotel Diego de Almagro Los Angeles, guests often highlight their encounters with the hotel staff as one of the standout features. The staff across various departments, including reception and room service, consistently receive accolades for their attentive and friendly demeanor. Many guests appreciate the kind and welcoming attitude demonstrated by the team, highlighting their excellent service and helpfulness in addressing issues.
The overall attention to detail and customer service are frequently praised with descriptions such as attentive, empathetic and professional used repeatedly. The restaurant staff is particularly noted for their friendliness and kindness, contributing positively to guests' dining experiences. However, there are occasional criticisms, especially regarding the reception staff with some guests indicating a lack of empathy and attentiveness at times.
Despite some isolated negative remarks, the general sentiment towards the hotel staff is overwhelmingly positive. Words such as extraordinarily friendly, diligent and polite reflect the warmth and professionalism that guests consistently experience during their stays. The consistent high marks for personal attention and the staff’s friendly interactions help to ensure a pleasant and welcoming atmosphere at Hotel Diego de Almagro Los Angeles.
The WiFi at Hotel Diego de Almagro Los Angeles generally receives positive feedback for its performance with several reviewers noting that the connection is good and works well. Guests appreciate the reliable internet and its compatibility with the cable TV. However, there are a few recurring issues, including the need to reconnect often and instances where WiFi was not accessible inside certain rooms. Some guests were also frustrated by the lack of immediate access to the WiFi password and the unexpected charges for internet use. Despite these challenges, when the WiFi is accessible, it tends to provide a stable and satisfactory connection.
Hotel Diego de Almagro Los Angeles offers a pool that has received mixed feedback from guests. Visitors have noted the pool as being beautiful and a nice feature, especially in combination with the hotel's well-maintained gardens. The outdoor spaces are commended for their beauty, making the pool area a pleasant place to relax. The pool is also viewed as an excellent addition, particularly appreciated by families for providing a place where children can unwind after traveling.
However, some guests have expressed disappointment with the pool's maintenance, mentioning instances when it was dirty and neglected. Additionally, some reviewers pointed out that the pool is not heated and was not operational during their stay, leading to further dissatisfaction. Despite these issues, the spacious rooms and professional staff provide a pleasant stay, rounding out the hotel's offerings with a delicious and hearty breakfast.
Hotel Diego de Almagro Los Angeles receives favorable feedback regarding its parking facilities. Guests frequently highlight the presence of ample parking spots and convenient parking arrangements, ensuring ease and accessibility. The parking area is consistently described as secure and well-designed, providing peace of mind for visitors who drive. Overall, the hotel's parking options stand out as reliable and convenient, meeting the expectations of those traveling by car.
Hotel Diego de Almagro Los Angeles, while described as a four-star establishment, has received mixed feedback regarding its alignment with this rating. Guests commonly noted that the facilities appeared old and lacked the necessary maintenance to justify the price, leading to a perceived poor price-quality ratio. Complaints about the high rates and what some described as third-rate conditions further suggest that the hotel does not meet the anticipated four-star standards.
Despite these criticisms, the hotel has its merits. Guests frequently praised the tranquility of the environment and the kindness and attention of the staff, which contribute positively to the overall experience. Nonetheless, a recurring point of dissatisfaction was the breakfast, which many felt did not match the expected level of a four-star hotel.
Overall, while the hotel enjoys commendations for staff service and peaceful ambiance, there is significant guest sentiment that the facilities and pricing may not fully meet four-star expectations.
Hotel Diego de Almagro Los Angeles receives mixed feedback regarding its accessibility for guests with disabilities. Positively, the hotel is noted for its easy access with convenient proximity to the highway, making it a suitable stop for those passing through the city. The hotel itself is described as easily accessible. However, there are notable challenges, particularly for guests with reduced mobility. The absence of an elevator and the lack of accessible rooms for disabled persons present significant obstacles. Additionally, a dirt road leading to the hotel can pose entry difficulties, compounded by insufficient protocols for wheelchair accessibility and security.
Hotel Diego de Almagro Los Angeles offers an outdoor pool that many guests appreciate for its presence and design. Despite some concerns about cleanliness and upkeep, such as the neglected cleanliness of the pool and long grass around the pool area, the pool still serves as a notable feature. Guests have highlighted the interior patio where the pool is set, complimenting the well-kept garden that surrounds it. This setting provides a visually pleasing and relaxing environment for visitors, contributing positively to their overall experience at the hotel.
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Location
While it is somewhat removed from the downtown Los Angeles area, the tranquility and picturesque surroundings compensate for the distance. For travelers intending to stay near the historic center, the hotel makes it easy with many attractions within walking distance, including parks and the pier.
The secure parking and spacious rooms add to the comfort, making it suitable for both business and leisure travelers. Additionally, the attentive and friendly staff receive frequent praise, enhancing the overall guest experience. Despite some comments on the difficult dirt road access and inadequate external lighting, the general consensus is that the good location, combined with the hotel’s services, makes it a solid choice for those passing through or looking to establish a base in Los Angeles.
Breakfast
However, there are mixed reviews regarding the consistency and variety of the breakfast offerings. Some guests noted that the breakfast could improve, mentioning issues such as basic selections, slow replenishment of items and occasional disorganization. Specific complaints also included the absence of certain items early on and the use of plastic utensils. Despite these critiques, the general consensus leans towards a favorable perception of the breakfast, emphasizing its completeness and the attentive service in the dining room.
The restaurant associated with the hotel also garners praise for its quality and well-served meat, adding to the positive dining experience at Hotel Diego de Almagro Los Angeles. Overall, while there is room for improvement, particularly in terms of variety and organization, the breakfast at this hotel is a notable aspect for many guests.
Dinner
However, numerous guests have noted that the menu is very limited and lacks variety with several expressing a desire for more options, particularly for people with food allergies or preferences like plant-based milk and sugar-free juices. While some enjoyed the varied cuisine, others wished for the restaurant to extend its offerings, including more sweet options for dinner and an afternoon tea selection.
Service speed appears to be a significant concern with several guests experiencing slow service and long wait times, which has detracted from the dining experience. Additionally, some reviews highlight issues such as the restaurant running out of items, limited food availability and poor service, which have led to dissatisfaction.
Pricing is another point of debate, as several guests consider the food to be expensive relative to the quality and variety offered. Despite some criticisms, the dining staff generally receive positive remarks for their friendliness and dedication.
In summary, while there are highlights in terms of food quality and service from the staff, there is room for improvement in menu variety, service speed and overall dining consistency at Hotel Diego de Almagro Los Angeles.
Rooms
The older style of the facilities is evident with several guests pointing out that the furniture and fixtures are in need of maintenance. Issues such as old bedding, noisy air conditioning and outdated bathrooms with rust and fungi were noted. There is also mention of soundproofing issues, as noise from adjoining rooms can sometimes be a disturbance.
Despite these drawbacks, the overall room cleanliness is regularly highlighted and many guests find the accommodations relaxing and suitable for rest. Minor issues like burned-out light bulbs and finicky key cards were also reported, but these did not seem to overwhelmingly detract from the comfort and spaciousness of the rooms.
In summary, while the Hotel Diego de Almagro Los Angeles might benefit from some updates and maintenance, its spacious, clean and comfortable rooms, combined with friendly staff, make it a solid choice for accommodation in the area.
Beds
However, there were also some criticisms. A few guests found the beds to be quite old with complaints about creaking and discomfort. Some reviews pointed out that the mattresses and pillows were not up to par, suggesting the need for an update to ensure better rest. Despite this, the overall sentiment leans towards a comfortable sleeping experience for most guests at the hotel.
Cleanliness
However, some areas do fall short, such as the neglected pool and garden, which could use more frequent upkeep. There have been occasional mentions of mold in bathtubs and on ceilings and some hallways have been reported to have basic cleaning lapses. A few guests have pointed out the need for renovation, particularly concerning furniture and bedding, which appear worn and stained.
Despite these occasional drawbacks, guests frequently praise the cleanliness, good customer service and overall comfort of the rooms, making it a generally favorable choice for visitors who prioritize a clean and organized stay.
Staff
The overall attention to detail and customer service are frequently praised with descriptions such as attentive, empathetic and professional used repeatedly. The restaurant staff is particularly noted for their friendliness and kindness, contributing positively to guests' dining experiences. However, there are occasional criticisms, especially regarding the reception staff with some guests indicating a lack of empathy and attentiveness at times.
Despite some isolated negative remarks, the general sentiment towards the hotel staff is overwhelmingly positive. Words such as extraordinarily friendly, diligent and polite reflect the warmth and professionalism that guests consistently experience during their stays. The consistent high marks for personal attention and the staff’s friendly interactions help to ensure a pleasant and welcoming atmosphere at Hotel Diego de Almagro Los Angeles.
Wi-Fi
Pool
However, some guests have expressed disappointment with the pool's maintenance, mentioning instances when it was dirty and neglected. Additionally, some reviewers pointed out that the pool is not heated and was not operational during their stay, leading to further dissatisfaction. Despite these issues, the spacious rooms and professional staff provide a pleasant stay, rounding out the hotel's offerings with a delicious and hearty breakfast.
Parking
4 Star
Despite these criticisms, the hotel has its merits. Guests frequently praised the tranquility of the environment and the kindness and attention of the staff, which contribute positively to the overall experience. Nonetheless, a recurring point of dissatisfaction was the breakfast, which many felt did not match the expected level of a four-star hotel.
Overall, while the hotel enjoys commendations for staff service and peaceful ambiance, there is significant guest sentiment that the facilities and pricing may not fully meet four-star expectations.
Accessible
Outdoor Pool
Yes, Hotel Diego de Almagro Los Angeles has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Diego de Almagro Los Angeles.
No, Hotel Diego de Almagro Los Angeles doesn't allow dogs.
Yes, parking facilities are available at Hotel Diego de Almagro Los Angeles.
No, Hotel Diego de Almagro Los Angeles doesn't have a gym.
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