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Hotel Besso Lugano Center

Lugano , Via Besso 24 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Besso Lugano Center receives considerable acclaim, particularly for its unbeatable location. Situated just minutes from the main train station and close to the city center and old town, the hotel is perfect for both leisure travelers and those on a quick stopover. Guests love the ease of accessing public transport, nearby restaurants and the lake, enhancing the overall convenience and appeal of the hotel’s central placement.

Cleanliness at the hotel is frequently praised with rooms and bathrooms described as spotless and well-maintained. The consistent tidiness throughout the hotel ensures a comfortable stay, complemented by the friendly and helpful staff who are frequently acknowledged for their exceptional service. The staff’s friendliness, professionalism and readiness to assist with recommendations and public transport tickets significantly contribute to the positive guest experience.

Guests appreciate the spaciousness and practical functionality of the rooms, which are ideal for families and groups, despite being somewhat outdated. The rooms are generally clean and equipped with everything necessary for a comfortable stay, including comfortable beds and effective heating. Balconies in some rooms offer an added advantage, providing a pleasant outdoor space.

Breakfast receives mixed reviews but many guests find it to be a good, simple and cost-effective option, particularly considering regional price levels. While some travelers desire more variety and healthier options, others commend the freshness of the pastries and coffee, making it a convenient morning meal.

The hotel’s WiFi service is generally satisfactory, providing good, fast internet access, although some guests experience occasional connectivity issues. The availability of parking options, though limited and sometimes costly, is appreciated with the convenience of being able to park on premises or nearby.

Hotel Besso Lugano Center is well-regarded for its family-friendly environment, offering spacious family rooms and free public transport tickets, making it a convenient choice for larger groups. The hotel provides good accommodations for business travelers as well with its strategic location next to the train station and access to business amenities like conference rooms.

The hotel also excels in its dog-friendly policies, welcoming pets warmly and providing a nearby park for added convenience. Overall, Hotel Besso Lugano Center stands out for its prime location, cleanliness, friendly staff and practical amenities, making it a highly recommended choice for visitors to Lugano.
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Dog Friendly Hotel

Hotel Besso Lugano Center is a pet-friendly hotel that welcomes guests with pets. It is one of the cheapest pet-friendly hotels in Lugano.

Cheap Hotel

This hotel is known for its central location and affordability. It offers decent rooms and is conveniently located near the train station, making it a good option for budget-conscious travelers seeking convenience.

Accessible Hotel

This hotel is wheelchair accessible and has an elevator. Some rooms are entirely wheelchair accessible and feature a toilet for disabled guests.

Family Friendly Hotel

Business Hotel

Hotel with Parking

Room Types

Single Room with Balcony This single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room has parquet floors, heating, a flat-screen TV with cable channels and city views.

Triple Room with Balcony This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Quadruple Room with Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 4 beds.

Family Room with Balcony This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 5 beds.

About Hotel Besso Lugano Center

License: LEAR 210

Guest Reviews

7.6

Good

Location

Hotel Besso Lugano Center is highly praised for its strategic and convenient location, particularly its close proximity to the main train station, often just a few minutes’ walk. Guests highlight the central position, which is ideal for both short and extended stays. The availability of public transportation, including buses and the nearby funicular, makes accessing the city center and other attractions a breeze.

This hotel’s location is also considered perfect for tourists who enjoy exploring on foot, as it is close to the city center and old town with the lake and various restaurants within a 10-15 minute walk. The strategic placement on a main traffic artery is mentioned as advantageous for those arriving by car.

Overall, the location of Hotel Besso Lugano Center is frequently described as unbeatable, excellent and super central, providing guests with exceptional convenience whether they are traveling for leisure or a quick stopover. Cleanliness and the welcoming staff add to the positive experience, making it a highly recommended choice for visitors to Lugano.

Breakfast

Breakfast at Hotel Besso Lugano Center garners mixed reactions from guests, though many highlight its merits. Positively, it is often described as good, simple and sufficient with excellent coffee and fresh pastries, a commendable price-performance ratio and friendly, pleasant staff. Some reviews note a varied and generous buffet and others appreciate its convenience and decent selection for the price of 10 CHF.

However, several guests found the offerings to be limited, lacking variety and healthy options and at times, not worth the cost. Criticisms include issues with the freshness of bread, the quality of coffee and the overall simplicity of the spread with some reporting insufficient options and sparsity, making it feel basic and ordinary.

Despite these mixed reviews, the overall consensus leans towards the breakfast being a good, convenient option, particularly considering the regional price levels. While improvements could be made, it often meets the expectations of travelers looking for a straightforward and cost-effective morning meal.

Rooms

Hotel Besso Lugano Center offers a mixed experience for guests based on their room accommodations. The standout positive feature is the spaciousness of many rooms, which several reviews highlight as being large enough to comfortably host families or groups. Cleanliness is consistently praised with numerous guests noting that their rooms and bathrooms were spotlessly clean and well-maintained.

The functionality and comfort of the rooms are also emphasized. Despite being somewhat outdated, rooms are described as functional, clean and equipped with everything needed for a stay, such as comfortable beds and effective heaters. The presence of balconies in some rooms added an extra positive note, offering views and a pleasant outdoor space to relax.

Guests appreciated good value for the money, mentioning the practical and straightforward accommodations perfect for short stays. Bathrooms, while described as dated by some, were noted to be large and clean. Additionally, the provision of air conditioning in certain rooms was an advantage, although the lack of it in others was a drawback, especially during warmer months.

However, several guests mentioned the rooms being quite noisy, particularly those facing the street or due to thin walls, making soundproofing a concern. Antiquated furniture and décor were noted and often detracted from the overall experience for some guests.

Overall, Hotel Besso Lugano Center excels in providing spacious, clean and functional rooms, though it could benefit from modern updates and improved soundproofing.

Beds

The guest reviews for Hotel Besso Lugano Center reflect a mix of opinions regarding the beds, though many find them to be comfortable and of good quality. Numerous guests highlight that the beds are very comfortable with several appreciating the softness of the pillows. The mattresses are often described as comfortable with mentions of good quality and medium firmness. Guests also commend the clean and well-maintained condition of the beds and bedding.

However, there are a few recurring criticisms. Some guests find the beds to be too short, old or uncomfortable. Complaints about the pillows being too soft or lacking support are common and a few guests note that the mattress covers had holes or that the bedding was worn out. There are mentions of secluded issues such as thin mattresses, noisy bed frames and insufficient blankets.

Overall, while most reviews are positive about the bed comfort at Hotel Besso Lugano Center, a substantial proportion highlight areas for improvement to enhance the guest sleeping experience fully.

Cleanliness

Hotel Besso Lugano Center consistently receives high praise for its cleanliness. Guests frequently describe the rooms and bathrooms as very clean, spotless and well-maintained. The hotel as a whole is noted for its superb cleanliness with tidy, non-dusty rooms that are regularly cleaned. The facilities are clean and well kept, ensuring a comfortable stay. Although some reviews mention instances of dusty rooms or limited towel supply, the overwhelming feedback highlights the hotel's commitment to maintaining a clean environment. The functionality and cleanliness of the rooms, coupled with friendly staff, contribute to the positive experiences of many guests. Overall, Hotel Besso Lugano Center excels in providing a clean and comfortable accommodation option in a central location.

Staff

The staff at Hotel Besso Lugano Center consistently receive high praise from guests for their exceptional service. Reviewers frequently highlight the friendliness and helpfulness of the team, noting their warm welcomes and genuine interest in guest satisfaction. From the receptionists to the night porters, the staff are described as polite, professional and attentive.

It's clear that the hotel places a strong emphasis on customer service with many guests appreciating the accommodating nature and efficiency of the personnel. Several guests also mentioned the staff's readiness to offer valuable recommendations on local restaurants and provide free tickets for public transport, enhancing the overall guest experience.

Specific commendations are often given to individuals at the reception, who are noted for being particularly kind, smiling and cooperative. Regardless of the time of day, the reception is praised for being available 24/7 and ensuring guests feel well-cared-for throughout their stay.

Overall, the staff at Hotel Besso Lugano Center are recognized as a significant asset, contributing positively to the hotel’s reputation and ensuring that guests have a pleasant and memorable visit.

Wi-Fi

Hotel Besso Lugano Center offers a generally positive experience when it comes to WiFi connectivity with many guests noting that the service was good, solid and fast. The hotel provides free WiFi, often without the need for a password, which adds to the convenience. However, some travelers experienced occasional disruptions, unreliable connections and issues during checkout, indicating that the service can be inconsistent at times. Overall, the WiFi service seems to meet basic needs but may require improvements for a more consistently reliable experience.

Parking

Reviewers consistently highlight the availability of parking at Hotel Besso Lugano Center, often noting its convenience. Although some point out that parking spaces are limited and can be costly, the fact that parking is provided both on the premises and nearby is generally appreciated. The fee for parking is typically around 15 euros or 15 CHF per day, which many find reasonable. Additionally, private parking spaces next to the hotel and the hotel's efforts in assisting guests in finding parking spots are positively noted. Despite a few challenges in finding parking and the occasional need to use public parking lots, the presence of parking amenities is considered a significant plus for guests. Overall, the parking experience at the hotel remains adequate and satisfactory for most visitors.

Family

Hotel Besso Lugano Center is widely praised for its family-friendly environment and spacious accommodations, ideal for those traveling with children. The hotel offers family-oriented rooms, including options with additional bathrooms and toilets, which provide ample space and comfort for families. The availability of family rooms with up to five beds and comfortable sleeping arrangements makes it a convenient choice for larger groups.

Guests have noted the hotel’s commitment to family convenience, such as providing free public transport tickets for families, adding a layer of ease to city exploration. The family-friendly atmosphere extends to the thoughtful amenities with balconies being highlighted as a bonus feature for families, although some reviews mentioned concerns about balcony safety for toddlers.

Despite some comments on the lack of special family accommodations, the overall sentiment emphasizes the hotel’s suitability for a family stay, especially for short transit visits. On the whole, Hotel Besso Lugano Center is well-regarded for its spacious, family-friendly facilities and efforts to accommodate families during their stay.

Business

Hotel Besso Lugano Center caters effectively to business travelers, offering several amenities geared towards professional needs. The availability of conference rooms and access to a business center make it suitable for business stays and meetings. Its strategic location, especially being next to the train station, makes it convenient for those arriving by public transportation and ensures uncomplicated travel within Lugano. The hotel's positioning and services are ideal for short business trips, reflecting great value for its price range in the area. While some have noted noise issues due to poor insulation, the overall feedback indicates it remains a favorable choice for work-related stays in Lugano.

Accessible

Hotel Besso Lugano Center offers good accessibility with features such as easy access to rooms and convenient public transport connections. Many guests found the elevator provided good access, despite it being somewhat loud. The staff were noted for their friendliness and the overall ease of accessibility was appreciated. However, certain elements, like the risky bathtub which lacks a curtain, may pose challenges for older guests and those with disabilities. Additionally, short individuals reported some difficulties with accessibility.

Dog Friendly

Hotel Besso Lugano Center is renowned for its warm reception towards pets, making it an ideal option for travelers with furry companions. Guests consistently highlight the hotel's dog-friendly policy, noting that dogs are very welcomed and even describing the premises as extremely dog-friendly. Pets, including cats, are allowed in the hotel and the presence of a nearby park adds to the convenience for pet owners. The welcoming attitude extends to offering pet accommodations without additional charges, enhancing the overall guest experience.

No, Hotel Besso Lugano Center doesn't have any pool.

No, a spa isn't available at Hotel Besso Lugano Center.

Yes, Hotel Besso Lugano Center welcomes dogs.

Yes, parking facilities are available at Hotel Besso Lugano Center.

No, Hotel Besso Lugano Center doesn't have a gym.

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