London Luton Vale Hotel
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Summary of reviewsThe London Luton Vale Hotel has received a range of reviews across different categories with a strong emphasis on positive feedback.
The location of the hotel is frequently praised for its strategic convenience, being notably close to Luton Airport and various local amenities such as shopping areas and business centers. The setting, surrounded by greenery, provides a peaceful environment, which is appreciated by travelers seeking tranquility. Ample parking and easy access to major routes further enhance its appeal for both business and leisure visitors.
Breakfast at the hotel generally receives favorable reviews with guests enjoying the wide variety, quality and organization of the buffet offerings. The friendly and helpful staff, especially at breakfast, elevate the dining experience. However, some guests have noted limitations in choices and occasional delays, which could be areas for improvement.
Dinner at the hotel is often commended for the quality, portion sizes and pleasant ambiance of the restaurant and bar areas, complemented by efficient and amiable service. Nonetheless, there are concerns regarding menu variety and pricing with some guests feeling the food was expensive relative to its quality.
The rooms are described as spacious, comfortable and modern, often featuring nice views and effective air conditioning. However, there are recurring issues with inconsistent maintenance, dated decor, occasional noise disturbances and cleanliness inconsistencies. Basic amenities are generally provided, but improvements could be made in terms of room upkeep and additional amenities.
Cleanliness in the hotel has mixed reviews with many guests finding their rooms clean and spacious while others reported dust, stains and maintenance issues in both rooms and communal areas. This indicates a need for more consistent cleaning standards.
The staff at the London Luton Vale Hotel receive widespread praise for their friendliness, helpfulness and professionalism across various roles, contributing significantly to guests’ positive experiences despite occasional less satisfactory interactions.
Free Wi-Fi is generally found to be reliable and easy to use, though a few guests have noted the need for faster speeds.
The gym, although considered small and slightly dated, is generally appreciated for its functionality and good range of fitness equipment. Similarly, the parking facilities are convenient and plentiful, although the additional fees for parking drew criticism from some guests.
Families find the hotel accommodating with well-equipped rooms and a friendly, attentive staff who go out of their way to enhance the family experience. The communal areas are also well-suited for families, allowing children space to play.
Regarding beds, the feedback is mixed with many guests finding them comfortable, while others have critiques on firmness, size and the condition of mattresses and sofa beds.
Overall, the London Luton Vale Hotel provides a satisfactory experience with notable strengths in its location, friendly staff and dining quality. Areas for improvement include room maintenance, cleanliness consistency and value for money in dining and parking fees.
Categories
The location of the hotel is frequently praised for its strategic convenience, being notably close to Luton Airport and various local amenities such as shopping areas and business centers. The setting, surrounded by greenery, provides a peaceful environment, which is appreciated by travelers seeking tranquility. Ample parking and easy access to major routes further enhance its appeal for both business and leisure visitors.
Breakfast at the hotel generally receives favorable reviews with guests enjoying the wide variety, quality and organization of the buffet offerings. The friendly and helpful staff, especially at breakfast, elevate the dining experience. However, some guests have noted limitations in choices and occasional delays, which could be areas for improvement.
Dinner at the hotel is often commended for the quality, portion sizes and pleasant ambiance of the restaurant and bar areas, complemented by efficient and amiable service. Nonetheless, there are concerns regarding menu variety and pricing with some guests feeling the food was expensive relative to its quality.
The rooms are described as spacious, comfortable and modern, often featuring nice views and effective air conditioning. However, there are recurring issues with inconsistent maintenance, dated decor, occasional noise disturbances and cleanliness inconsistencies. Basic amenities are generally provided, but improvements could be made in terms of room upkeep and additional amenities.
Cleanliness in the hotel has mixed reviews with many guests finding their rooms clean and spacious while others reported dust, stains and maintenance issues in both rooms and communal areas. This indicates a need for more consistent cleaning standards.
The staff at the London Luton Vale Hotel receive widespread praise for their friendliness, helpfulness and professionalism across various roles, contributing significantly to guests’ positive experiences despite occasional less satisfactory interactions.
Free Wi-Fi is generally found to be reliable and easy to use, though a few guests have noted the need for faster speeds.
The gym, although considered small and slightly dated, is generally appreciated for its functionality and good range of fitness equipment. Similarly, the parking facilities are convenient and plentiful, although the additional fees for parking drew criticism from some guests.
Families find the hotel accommodating with well-equipped rooms and a friendly, attentive staff who go out of their way to enhance the family experience. The communal areas are also well-suited for families, allowing children space to play.
Regarding beds, the feedback is mixed with many guests finding them comfortable, while others have critiques on firmness, size and the condition of mattresses and sofa beds.
Overall, the London Luton Vale Hotel provides a satisfactory experience with notable strengths in its location, friendly staff and dining quality. Areas for improvement include room maintenance, cleanliness consistency and value for money in dining and parking fees.
Family Friendly Hotel
This hotel provides a comfortable stay for families with spacious rooms. It is located in a business park, offering a quieter environment. There are also family rooms available.
Business Hotel
This hotel is located just 2.5 miles from the city center and 4 miles from Luton Airport. It features contemporary architecture and a modern vibe, making it suitable for business travelers. It provides meeting facilities.
Hotel with Parking
The London Luton Vale Hotel provides parking for its guests. It is located in Butterfield Business Park. The hotel offers convenient access and parking facilities for business and leisure travelers.
Accessible Hotel
This hotel offers accessible guest room accommodations with features like wheelchair accessible rooms, furniture that can be rearranged for added space, bathroom cord/button emergency systems, grab bars, adequate maneuvering space, tall toilets, tubs with grab bars, handheld showers with hoses, handrails, and roll-in showers. Accessible public areas include public toilets with wheelchair accessible stalls, all-level elevator access, and a lift near accessible rooms.
Hotel with Gym
This modern hotel is located 3 miles from Luton Airport and features a fitness center. Guests also have access to a nearby health club.
3-Star Hotel
This modern hotel is located a short drive from Luton Airport and offers a fitness center and free Wi-Fi. It provides comfortable beds and good value for money.
Hotel Taking Steps Towards Sustainability
Guest Reviews
London Luton Vale Hotel receives consistently positive feedback for its convenient and strategic location. It offers excellent accessibility for those needing to be near Luton Airport with a drive of just 10 minutes making it a prime choice for travelers. Additionally, the location is praised for being ideal for local events, business meetings and nearby crematoriums, showing versatility for varied needs.
Guests appreciate the proximity to shopping areas, supermarkets and village shops, making it easy to pick up necessities. The hotel's setting is described as quiet and surrounded by green land, which provides a peaceful environment away from the hustle and bustle of town centers.
Ample parking and easy access to major routes like roundabouts enhance the convenience factor. For those attending meetings or visiting friends, the location proves to be perfect. The hotel is strategically placed at the entrance of a developing business area, making it favorable for business travelers.
While some note that the hotel is a bit far from the town center and airport, most guests find that having a car or taking a taxi mitigates this issue effectively. Overall, the London Luton Vale Hotel stands out for its location, making it an excellent choice for a variety of travel purposes.
London Luton Vale Hotel offers a breakfast experience that receives mixed reviews but leans predominantly towards the positive. Many guests enjoyed the wide variety of options, including freshly cooked dishes and continental selections. The quality of the breakfast was often praised, described as excellent, delicious and well-organized. The buffet style was a hit, especially with offerings like waffles, pastries and a good selection of cereals.
Some guests appreciated the plentiful and freshly prepared food, noting the generous portions and good value for money. The helpful and friendly staff, particularly those at breakfast, enhanced the dining experience. The breakfast environment was described as lovely, clean and well maintained with efficient replenishment of food items.
However, there were some criticisms. Specific issues included limited choices, especially for hot food and occasional delays in service. A few guests noted that the cooked breakfast was sometimes cold or lacked variety and coffee quality and machine efficiency were points of concern. Additionally, some found breakfast overpriced or not up to the Hilton brand's expectations.
Overall, while the breakfast at London Luton Vale Hotel has areas needing attention, it generally provides a satisfactory to excellent start to the day for most guests with a good selection and amiable service.
The London Luton Vale Hotel offers a mixed dining experience with a significant number of guests appreciating the quality and presentation of the food. Many reviews highlight that the dinner and breakfast options were delicious, featuring good portion sizes and seasoning. The restaurant's atmosphere and bar area received positive feedback for being comfortable and pleasant, contributing to an overall enjoyable dining experience. Efficient and friendly service was also frequently mentioned, adding to the appeal of the dining services.
However, several guests noted areas for improvement, particularly concerning the pricing and variety of the menu. Some found the food to be expensive relative to the quality received. Issues such as limited menu options and occasional occurrences of undercooked or poor-quality dishes detracted from some guests' experiences. Moreover, the availability of room service was found to be restrictive, stopping at 9 pm and unavailable in the morning.
Overall, while there were many pleased diners who enjoyed excellent food and commendable service, there were notable concerns about the value and consistency of the culinary offerings at London Luton Vale Hotel.
The London Luton Vale Hotel offers rooms that are generally spacious, clean and comfortable with many guests appreciating the modern and well-equipped facilities. Several rooms have been described as lovely, well-decorated and featuring nice views, making them a pleasant stay for guests. The air conditioning is noted to be easy to use and effective, contributing to the room's comfort.
However, there are some areas needing improvement. The hotel rooms suffer from inconsistent maintenance with reports of dated decor, tired furnishings and occasional cleanliness issues. The soundproofing could be better, as some guests have mentioned noise disturbances. Furthermore, there have been complaints about rooms smelling of smoke and issues with air conditioning units being noisy.
The hotel rooms also feature basic yet adequate facilities like tea and coffee making provisions, irons and hairdryers, though amenities like USB points and anti-slip shower mats are lacking. Some guests have experienced specific issues such as broken windows, faulty bath plugs and non-functional TV units. Overall, while the rooms provide a good size and a comfortable stay, the hotel could benefit from refurbishments and more consistent upkeep to enhance guest experience.
During a stay at the London Luton Vale Hotel, guests have shared mixed impressions regarding the beds. Positive reviews frequently highlight the comfort of the beds with numerous guests describing them as comfortable and conducive to a good night's sleep. Rooms and beddings were also often noted as clean and well-maintained, contributing to a pleasant stay for many visitors.
However, there were notable criticisms as well. Some guests found the beds too hard or too firm with specific mentions of uncomfortable mattresses that were either too springy, creaky or in need of an update. Additionally, the size of the beds was a point of contention for some with a few reviews mentioning narrow or small double beds. Sofa beds, particularly for children, also drew several negative comments regarding their comfort levels.
Overall, while many guests enjoyed the comfortable beds and good quality sleep at London Luton Vale Hotel, the experience was not universally positive. Issues with bed comfort, size and maintenance suggest there is room for improvement to meet the varied expectations of travelers.
Guests at London Luton Vale Hotel have shared mixed experiences regarding the cleanliness of the hotel. On one hand, numerous reviews commend the rooms for being very clean, spacious, comfortable and well-equipped. Many guests were pleased with the overall cleanliness of their rooms and the hotel, describing them as clean, tidy and even exceptionally clean in some instances.
However, a significant number of visitors reported concerns about the hotel's cleanliness. Several reviews noted issues such as dusty rooms, stained carpets and dirty communal areas. Specific problems included dirty restrooms, lingering smoke smells, unclean sheets and spots where dust and grime had accumulated. Additionally, there were mentions of various maintenance issues such as paint peeling from walls and ceilings and marks on walls and floors.
While the hotel evidently maintains a level of cleanliness that satisfies many guests, there is a noticeable need for more consistent cleaning practices and attention to details to address the negative feedback. The impressions are mixed with the positive experiences highlighting the hotel's potential when cleanliness standards are met.
At the London Luton Vale Hotel, the staff are frequently praised for their friendliness, helpfulness and attentiveness. From the moment of check-in, guests consistently experience a warm and efficient welcome. The reception team, often described as exceptionally friendly and polite, is noted for their personalized service and willingness to assist with any inquiries, including sharing local information and handling late check-outs smoothly.
Guests repeatedly highlight the helpfulness and courteous nature of all staff members, whether they encounter them at reception, in the restaurant or during breakfast. The bar staff and restaurant team also receive commendations for their attentive service. Many reviews mention the excellent overall attitude and care demonstrated by the staff, who are described as always willing to go above and beyond to ensure a pleasant stay.
However, there are a few instances where some guests noted less satisfactory interactions, particularly with certain receptionists and morning staff. Despite these occasional shortcomings, the general consensus underscores the staff's professionalism, positive demeanor and the ability to make guests feel welcomed and valued throughout their stay at the London Luton Vale Hotel.
The London Luton Vale Hotel offers free Wi-Fi, which many guests found to be excellent, lovely and easy to use. The Wi-Fi connection generally met the needs for activities such as streaming and gaming. However, a few reviews mentioned that while the Wi-Fi was fine, it wasn’t fast enough and some guests encountered slow Internet speeds. Despite this, the Wi-Fi was sufficient for basic tasks and features like screen mirroring for TV were appreciated for enhancing the entertainment experience during the stay. Overall, while the Wi-Fi service received praise for its reliability and ease of use, there were occasional mentions of the need for a faster connection.
The London Luton Vale Hotel features a gym that is appreciated for its good array of facilities and functionality. Guests have noted that the fitness area includes two distinct workout zones, providing both weights and cardio machines. The gym, though a bit dated, is generally seen as better than what many other hotels offer. While some guests found the space small and highlighted issues with air circulation and air conditioning design, others appreciated the fresh smell within the facility. The gym appeared to be well-liked and sufficient for guest needs despite some minor limitations.
The London Luton Vale Hotel offers various insights regarding its parking facilities, leaving guests with mixed impressions. On the positive side, many commend the availability of ample parking, noting it is convenient, easy and safe to use. Some guests appreciate the complimentary parking option and the fact that there is generally plenty of space.
However, several critiques arise due to the additional charges associated with parking at the hotel. Many guests find the daily fee, often cited as £7 to £10, to be unexpected and excessively high. The notion of having to pay for parking, especially given the hotel's location, is considered by some to be an unnecessary cost. Confusion around parking fees and occasional instances of fines despite sufficient payment also contribute to the overall dissatisfaction. Additionally, the limited number of parking spaces can make availability a concern during peak times.
In summary, while the parking at London Luton Vale Hotel is convenient and plentiful for many, the additional costs and occasional logistical issues detract from the overall experience for some guests.
London Luton Vale Hotel caters extensively to families, offering suitable family rooms and a variety of family-oriented facilities. Guests have noted that the family rooms are spacious and well-equipped, featuring amenities such as safes and microwaves that come in handy, especially for heating food or milk for young children. The setup of these rooms has been highlighted as working very well for families with some guests appreciating the comfort of even the sofa beds.
Families visiting the hotel also appreciated the helpfulness and friendliness of the staff, who went out of their way to make the stay pleasant. One notable mention is about staff gifting a birthday card to a four-year-old, a gesture that added a personal touch to the family's stay. Another review pointed out that the staff were considerate when dealing with tired children during a long check-in process, which speaks volumes about their attentiveness.
The hotel is described as great for family stays with particular praise for the communal areas that allow kids to run around and warm up food at any time. One family even enjoyed an upgrade to a family room, underscoring the hotel's flexibility and dedication to family comfort.
While some reviews mention minor inconveniences, such as noise and small room sizes, the overall sentiment towards the family amenities and the attention from staff remains highly positive. Families enjoyed their time, noting that both children and adults felt welcomed and considered throughout their stay.
London Luton Vale Hotel has received varied feedback from guests. Many visitors have expressed that the hotel does not meet four-star standards and some have even compared it to a high-end two-star property. Numerous reviews mentioned that the hotel's quality fell short of what is typically expected from a Hilton establishment. Specific issues highlighted include outdated and poorly maintained facilities with carpets needing attention and some lights being too dim. Cleanliness, particularly in the bathrooms, also drew criticism due to visible mildew and insufficient ventilation.
Despite these concerns, some guests found the hotel to be a pleasant choice for an overnight stay, meeting their expectations of a Hilton to an extent. While there were aspects needing improvement, the overall experience was acknowledged as satisfactory for a brief stopover.
Located conveniently for business travel, London Luton Vale Hotel offers a business-friendly environment that caters well to professionals. The hotel is situated near a business community, making it an efficient choice for work-related visits. The desk and room facilities are sufficient for working with rooms suitably equipped for business requirements and extended work suites available. Guests have access to meeting facilities and a professional business lounge with free WiFi and safe parking adding to the convenience. The staff are noted for being professional and able to accommodate business conference needs, ensuring a smooth check-in and working experience. Although breakfast options for late-arriving business travelers are somewhat limited, the overall food quality is acceptable. Some difficulties were noted with the navigation system guiding guests to the location. Despite this, the hotel provides a quiet stay, suitable for focused business work.
The Hilton Garden Inn Luton North is noted for its overall accessibility, particularly for guests with disabilities. The property features accessible rooms, which are equipped with wheelchair-access facilities from parking to the room. Guests highlighted the easy accessibility near the entrance and parking areas. The location itself is described as quite accessible with reasonable taxi service available for local events. However, some reviews mentioned limited elevator access to rooms and that the extended corridors may not be entirely suitable for everyone. Facilities such as laundry were accessible, but one review pointed out that the only room available was an older style disabled room with a wet room.
Location Show Map
Location
Guests appreciate the proximity to shopping areas, supermarkets and village shops, making it easy to pick up necessities. The hotel's setting is described as quiet and surrounded by green land, which provides a peaceful environment away from the hustle and bustle of town centers.
Ample parking and easy access to major routes like roundabouts enhance the convenience factor. For those attending meetings or visiting friends, the location proves to be perfect. The hotel is strategically placed at the entrance of a developing business area, making it favorable for business travelers.
While some note that the hotel is a bit far from the town center and airport, most guests find that having a car or taking a taxi mitigates this issue effectively. Overall, the London Luton Vale Hotel stands out for its location, making it an excellent choice for a variety of travel purposes.
Breakfast
Some guests appreciated the plentiful and freshly prepared food, noting the generous portions and good value for money. The helpful and friendly staff, particularly those at breakfast, enhanced the dining experience. The breakfast environment was described as lovely, clean and well maintained with efficient replenishment of food items.
However, there were some criticisms. Specific issues included limited choices, especially for hot food and occasional delays in service. A few guests noted that the cooked breakfast was sometimes cold or lacked variety and coffee quality and machine efficiency were points of concern. Additionally, some found breakfast overpriced or not up to the Hilton brand's expectations.
Overall, while the breakfast at London Luton Vale Hotel has areas needing attention, it generally provides a satisfactory to excellent start to the day for most guests with a good selection and amiable service.
Dinner
However, several guests noted areas for improvement, particularly concerning the pricing and variety of the menu. Some found the food to be expensive relative to the quality received. Issues such as limited menu options and occasional occurrences of undercooked or poor-quality dishes detracted from some guests' experiences. Moreover, the availability of room service was found to be restrictive, stopping at 9 pm and unavailable in the morning.
Overall, while there were many pleased diners who enjoyed excellent food and commendable service, there were notable concerns about the value and consistency of the culinary offerings at London Luton Vale Hotel.
Rooms
However, there are some areas needing improvement. The hotel rooms suffer from inconsistent maintenance with reports of dated decor, tired furnishings and occasional cleanliness issues. The soundproofing could be better, as some guests have mentioned noise disturbances. Furthermore, there have been complaints about rooms smelling of smoke and issues with air conditioning units being noisy.
The hotel rooms also feature basic yet adequate facilities like tea and coffee making provisions, irons and hairdryers, though amenities like USB points and anti-slip shower mats are lacking. Some guests have experienced specific issues such as broken windows, faulty bath plugs and non-functional TV units. Overall, while the rooms provide a good size and a comfortable stay, the hotel could benefit from refurbishments and more consistent upkeep to enhance guest experience.
Beds
However, there were notable criticisms as well. Some guests found the beds too hard or too firm with specific mentions of uncomfortable mattresses that were either too springy, creaky or in need of an update. Additionally, the size of the beds was a point of contention for some with a few reviews mentioning narrow or small double beds. Sofa beds, particularly for children, also drew several negative comments regarding their comfort levels.
Overall, while many guests enjoyed the comfortable beds and good quality sleep at London Luton Vale Hotel, the experience was not universally positive. Issues with bed comfort, size and maintenance suggest there is room for improvement to meet the varied expectations of travelers.
Cleanliness
However, a significant number of visitors reported concerns about the hotel's cleanliness. Several reviews noted issues such as dusty rooms, stained carpets and dirty communal areas. Specific problems included dirty restrooms, lingering smoke smells, unclean sheets and spots where dust and grime had accumulated. Additionally, there were mentions of various maintenance issues such as paint peeling from walls and ceilings and marks on walls and floors.
While the hotel evidently maintains a level of cleanliness that satisfies many guests, there is a noticeable need for more consistent cleaning practices and attention to details to address the negative feedback. The impressions are mixed with the positive experiences highlighting the hotel's potential when cleanliness standards are met.
Staff
Guests repeatedly highlight the helpfulness and courteous nature of all staff members, whether they encounter them at reception, in the restaurant or during breakfast. The bar staff and restaurant team also receive commendations for their attentive service. Many reviews mention the excellent overall attitude and care demonstrated by the staff, who are described as always willing to go above and beyond to ensure a pleasant stay.
However, there are a few instances where some guests noted less satisfactory interactions, particularly with certain receptionists and morning staff. Despite these occasional shortcomings, the general consensus underscores the staff's professionalism, positive demeanor and the ability to make guests feel welcomed and valued throughout their stay at the London Luton Vale Hotel.
Wi-Fi
Gym
Parking
However, several critiques arise due to the additional charges associated with parking at the hotel. Many guests find the daily fee, often cited as £7 to £10, to be unexpected and excessively high. The notion of having to pay for parking, especially given the hotel's location, is considered by some to be an unnecessary cost. Confusion around parking fees and occasional instances of fines despite sufficient payment also contribute to the overall dissatisfaction. Additionally, the limited number of parking spaces can make availability a concern during peak times.
In summary, while the parking at London Luton Vale Hotel is convenient and plentiful for many, the additional costs and occasional logistical issues detract from the overall experience for some guests.
Family
Families visiting the hotel also appreciated the helpfulness and friendliness of the staff, who went out of their way to make the stay pleasant. One notable mention is about staff gifting a birthday card to a four-year-old, a gesture that added a personal touch to the family's stay. Another review pointed out that the staff were considerate when dealing with tired children during a long check-in process, which speaks volumes about their attentiveness.
The hotel is described as great for family stays with particular praise for the communal areas that allow kids to run around and warm up food at any time. One family even enjoyed an upgrade to a family room, underscoring the hotel's flexibility and dedication to family comfort.
While some reviews mention minor inconveniences, such as noise and small room sizes, the overall sentiment towards the family amenities and the attention from staff remains highly positive. Families enjoyed their time, noting that both children and adults felt welcomed and considered throughout their stay.
4 Star
Despite these concerns, some guests found the hotel to be a pleasant choice for an overnight stay, meeting their expectations of a Hilton to an extent. While there were aspects needing improvement, the overall experience was acknowledged as satisfactory for a brief stopover.
Business
Accessible
No, London Luton Vale Hotel doesn't have any pool.
No, a spa isn't available at London Luton Vale Hotel.
No, London Luton Vale Hotel doesn't allow dogs.
Yes, parking facilities are available at London Luton Vale Hotel.
Yes, London Luton Vale Hotel has a gym.
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