7,258,491 hotelsin 60 categories
4-Star Hotels Taking Steps Towards Sustainability in Machans Beach
40 HOTELS IN AND AROUND MACHANS BEACHRanking can be influenced by the commissions we receive.20 hotels nearby!
$
+1
Info
Summary of reviews
Cairns Beach Resort is lauded for its exceptional location, situated just steps from the serene Holloways Beach, offering breathtaking ocean views and providing a tranquil retreat away from the bustling Cairns city center. This idyllic setting, combined with beautifully maintained gardens and a fabulous pool, crafts a perfect environment for relaxation and leisure. The resort is conveniently located, with local amenities including a café and eateries within walking distance, and only a short ten-minute drive to the vibrant city attractions.
Guests frequently praise the resort's spacious and well-equipped apartments, which feature modern facilities such as full kitchens and large balconies that allow for a refreshing sea breeze. The rooms are described as comfortable, clean, and well-maintained, contributing to a home-like atmosphere enhanced by the friendly and exceptionally helpful staff. The team's commitment to excellent customer service ensures a warm and welcoming stay for all visitors.
The pool area stands out as a particular highlight, consistently receiving accolades for its cleanliness and inviting ambiance, surrounded by lush tropical gardens. This setting not only offers a serene oasis for relaxation but also provides a great spot for outdoor gatherings with a spacious BBQ area.
Cairns Beach Resort's beachfront location is another significant draw for guests, granting immediate access to pristine sandy shores right across the road. This convenience, coupled with the picturesque surroundings and the charm of the onsite facilities, such as a nearby beach café, adds to the overall appeal.
Though the resort receives high praise for its location, accommodations, and staff, some guests have noted that the WiFi service requires improvement, as connectivity is often unreliable, especially in the apartments. Despite this minor drawback, Cairns Beach Resort remains a favored choice for visitors seeking a peaceful and comfortable coastal retreat, offering excellent value and a memorable getaway experience.
Guests frequently praise the resort's spacious and well-equipped apartments, which feature modern facilities such as full kitchens and large balconies that allow for a refreshing sea breeze. The rooms are described as comfortable, clean, and well-maintained, contributing to a home-like atmosphere enhanced by the friendly and exceptionally helpful staff. The team's commitment to excellent customer service ensures a warm and welcoming stay for all visitors.
The pool area stands out as a particular highlight, consistently receiving accolades for its cleanliness and inviting ambiance, surrounded by lush tropical gardens. This setting not only offers a serene oasis for relaxation but also provides a great spot for outdoor gatherings with a spacious BBQ area.
Cairns Beach Resort's beachfront location is another significant draw for guests, granting immediate access to pristine sandy shores right across the road. This convenience, coupled with the picturesque surroundings and the charm of the onsite facilities, such as a nearby beach café, adds to the overall appeal.
Though the resort receives high praise for its location, accommodations, and staff, some guests have noted that the WiFi service requires improvement, as connectivity is often unreliable, especially in the apartments. Despite this minor drawback, Cairns Beach Resort remains a favored choice for visitors seeking a peaceful and comfortable coastal retreat, offering excellent value and a memorable getaway experience.
Categories
4 Star
Sustainability Journey
Beachfront
$
+3
Info
Summary of reviews
The Lakes Resort Cairns, located conveniently just north of Cairns, offers a serene yet accessible retreat ideal for both leisure and ease of transit. The resort is strategically positioned close to the airport and nearby attractions, providing a peaceful escape slightly removed from the bustling city center. With beautifully landscaped gardens and multiple pools that families adore, the resort is akin to stepping into a tropical paradise reminiscent of Bali or Thailand.
Guests frequently commend the spacious and well-maintained accommodations, appreciating the cleanliness and comfort of the rooms. The layout, privacy, and amenities such as fully equipped kitchens and laundry facilities make it a preferred choice for families and groups, despite a few occasional mentions of dated furnishings. Dining options are versatile, highlighted by the excellent on-site Thai restaurant, which is consistently praised for its superb cuisine and value. The presence of casual dining options like The Edge and the resort's grill, along with self-catering facilities, adds to the appeal of a flexible dining experience.
While the breakfast experience receives mixed reviews, with issues around service and availability, the delicious offerings from the Thai restaurant and the Lime Bar's choc milkshakes and coffees enhance the culinary appeal of the resort. The staff at The Lakes Resort Cairns are another standout feature, regularly described as friendly, accommodating, and attentive, playing a significant role in enhancing the guest experience. Special mentions often go to individual staff members for their exceptional service.
The resort's pools are a major attraction, lauded for their cleanliness and variety, ensuring fun for guests of all ages. Cleanliness overall is notable, with guests frequently praising the maintenance of both accommodations and the lush outdoor spaces, though some isolated incidents have been reported regarding upkeep. The parking situation garners mixed feedback, with secure parking appreciated but space constraints noted as an area needing improvement.
Despite challenges in areas like WiFi connectivity, the continued efforts to improve services are evident, offering hope for future enhancements. Overall, The Lakes Resort Cairns delivers a delightful blend of relaxation and accessibility, with its tropical ambiance, outstanding facilities, and dedicated staff inspiring many to view it as a home away from home. The picturesque setting, excellent amenities, and welcoming atmosphere earn it high praise as a five-star destination, particularly suited for families and long-term stays.
Guests frequently commend the spacious and well-maintained accommodations, appreciating the cleanliness and comfort of the rooms. The layout, privacy, and amenities such as fully equipped kitchens and laundry facilities make it a preferred choice for families and groups, despite a few occasional mentions of dated furnishings. Dining options are versatile, highlighted by the excellent on-site Thai restaurant, which is consistently praised for its superb cuisine and value. The presence of casual dining options like The Edge and the resort's grill, along with self-catering facilities, adds to the appeal of a flexible dining experience.
While the breakfast experience receives mixed reviews, with issues around service and availability, the delicious offerings from the Thai restaurant and the Lime Bar's choc milkshakes and coffees enhance the culinary appeal of the resort. The staff at The Lakes Resort Cairns are another standout feature, regularly described as friendly, accommodating, and attentive, playing a significant role in enhancing the guest experience. Special mentions often go to individual staff members for their exceptional service.
The resort's pools are a major attraction, lauded for their cleanliness and variety, ensuring fun for guests of all ages. Cleanliness overall is notable, with guests frequently praising the maintenance of both accommodations and the lush outdoor spaces, though some isolated incidents have been reported regarding upkeep. The parking situation garners mixed feedback, with secure parking appreciated but space constraints noted as an area needing improvement.
Despite challenges in areas like WiFi connectivity, the continued efforts to improve services are evident, offering hope for future enhancements. Overall, The Lakes Resort Cairns delivers a delightful blend of relaxation and accessibility, with its tropical ambiance, outstanding facilities, and dedicated staff inspiring many to view it as a home away from home. The picturesque setting, excellent amenities, and welcoming atmosphere earn it high praise as a five-star destination, particularly suited for families and long-term stays.
Categories
Sustainability Journey
4 Star
Health & Safety
$
+3
Info
Summary of reviews
Summer House Backpackers Cairns is a well-regarded hostel situated conveniently close to the airport and offers a quieter environment compared to the city center. The frequent, free shuttle service effectively mitigates the distance to downtown Cairns, providing easy access to the city center, Esplanade and night markets. Guests also appreciate the scenic beach walking paths connecting to the city and proximity to recreational spots like the Botanical Gardens. Free bike rentals further enhance mobility, even for those wanting a more active way to explore the surroundings.
The hostel’s breakfast is included, though opinions on its quality and variety are mixed. While some appreciate the free provision, others find it basic and in need of improvements such as more variety and better cleanliness. However, the addition of services like bike rentals and a Sunday pancake breakfast are positively noted.
Dinners at the hostel are a significant highlight with affordable meal deals that include vegetarian options and themed nights like pizza nights. The inviting atmosphere of the bar with cheap drinks, happy hours and social activities contributes to a vibrant communal scene, making it a favorite among travelers.
Rooms at Summer House Backpackers Cairns receive mixed reviews. Many guests find them clean, tidy and comfortable with effective air conditioning and some rooms offering ensuite bathrooms. However, issues such as unpleasant odors, occasional dampness and minimal amenities like limited electrical outlets are reported. Despite these areas needing improvement, the overall atmosphere, friendly staff and practical facilities make the hostel a solid choice for budget-conscious travelers.
Cleanliness across the hostel also presents a mixed experience. Common areas and the pool are generally well-maintained and appreciated by guests, but some rooms and bathrooms fall short in cleanliness. Instances of pests and inconsistent cleaning routines are noted areas needing attention.
The staff at Summer House Backpackers Cairns are frequently praised for their friendliness and helpfulness. Specific staff members receive commendations for their exceptional service, contributing to a welcoming atmosphere. Occasionally, service inconsistencies are mentioned, but overall, the team’s dedication to accommodating guests' needs stands out positively.
WiFi at the hostel is generally reliable and appreciated for its good connectivity throughout the facility, allowing guests to go about their online activities efficiently. Occasional issues like weak signals and outages are minimal concerns.
The pool area is widely appreciated for its size, cleanliness and the inviting outdoor setting, enhanced by activities like beer pong and karaoke. It serves as a social hub alongside the bar, contributing to the laid-back, enjoyable atmosphere that many guests seek.
Beds in the hostel receive mixed reviews; some find them comfortable with convenient features like individual outlets, while others report issues such as hard or noisy mattresses and occasional bed bugs. Improving bed quality and cleanliness could enhance guest satisfaction.
Overall, Summer House Backpackers Cairns provides an affordable, friendly and lively stay with noteworthy amenities like a shuttle bus service, clean rooms and an outdoor pool. While certain aspects like cleanliness and bed comfort could benefit from improvements, the hostel’s staff, social atmosphere and budget-friendly dining options make it a preferred choice for many travelers.
The hostel’s breakfast is included, though opinions on its quality and variety are mixed. While some appreciate the free provision, others find it basic and in need of improvements such as more variety and better cleanliness. However, the addition of services like bike rentals and a Sunday pancake breakfast are positively noted.
Dinners at the hostel are a significant highlight with affordable meal deals that include vegetarian options and themed nights like pizza nights. The inviting atmosphere of the bar with cheap drinks, happy hours and social activities contributes to a vibrant communal scene, making it a favorite among travelers.
Rooms at Summer House Backpackers Cairns receive mixed reviews. Many guests find them clean, tidy and comfortable with effective air conditioning and some rooms offering ensuite bathrooms. However, issues such as unpleasant odors, occasional dampness and minimal amenities like limited electrical outlets are reported. Despite these areas needing improvement, the overall atmosphere, friendly staff and practical facilities make the hostel a solid choice for budget-conscious travelers.
Cleanliness across the hostel also presents a mixed experience. Common areas and the pool are generally well-maintained and appreciated by guests, but some rooms and bathrooms fall short in cleanliness. Instances of pests and inconsistent cleaning routines are noted areas needing attention.
The staff at Summer House Backpackers Cairns are frequently praised for their friendliness and helpfulness. Specific staff members receive commendations for their exceptional service, contributing to a welcoming atmosphere. Occasionally, service inconsistencies are mentioned, but overall, the team’s dedication to accommodating guests' needs stands out positively.
WiFi at the hostel is generally reliable and appreciated for its good connectivity throughout the facility, allowing guests to go about their online activities efficiently. Occasional issues like weak signals and outages are minimal concerns.
The pool area is widely appreciated for its size, cleanliness and the inviting outdoor setting, enhanced by activities like beer pong and karaoke. It serves as a social hub alongside the bar, contributing to the laid-back, enjoyable atmosphere that many guests seek.
Beds in the hostel receive mixed reviews; some find them comfortable with convenient features like individual outlets, while others report issues such as hard or noisy mattresses and occasional bed bugs. Improving bed quality and cleanliness could enhance guest satisfaction.
Overall, Summer House Backpackers Cairns provides an affordable, friendly and lively stay with noteworthy amenities like a shuttle bus service, clean rooms and an outdoor pool. While certain aspects like cleanliness and bed comfort could benefit from improvements, the hostel’s staff, social atmosphere and budget-friendly dining options make it a preferred choice for many travelers.
Categories
Sustainability Journey
4 Star
Pool
Outdoor Pool
$
+3
Info
Summary of reviews
North Cove Waterfront Suites enjoys an ideal location on the tranquil end of the Esplanade, offering a perfect balance of convenience and calm. Its strategic placement allows guests to explore Cairns while staying slightly distanced from the bustling city center. The picturesque walkway along the Esplanade into downtown takes just 20-30 minutes, providing easy access to local culture, bars, and restaurants, complemented by proximity to the airport for added convenience.
The accommodations are frequently commended for their spacious and modern design, ideal for families and groups seeking ample comfort. Guests enjoy breathtaking seaside views and an inviting atmosphere, which contribute to the suites' seaside charm. The tidy, well-maintained apartments offer modern kitchen facilities, spacious layouts, and comfortable beds, promoting a restful stay. Guests particularly appreciate the large balconies, perfect for unwinding and enjoying scenic views. Cleanliness is consistently praised, with reviewers expressing satisfaction with their spotless condition and well-maintained facilities.
Staff at North Cove Waterfront Suites are notable for their exceptional service. Their warm and helpful demeanor enhances guests' stays, with team members efficiently addressing concerns and ensuring all needs are met. The reception team, along with the management, receives accolades for their outstanding service, further enriching the overall experience for visitors.
The pool area stands out as a highlight, known for its cleanliness and serene ambiance. It provides a spacious and inviting spot for families to enjoy, complemented by a nearby BBQ area and delightful views. Secure and undercover parking further adds to the positive guest experience, providing peace of mind for travelers.
Despite some minor drawbacks, such as potential noise from busy roads and slightly sparse furnishings in certain units, North Cove Waterfront Suites consistently offers a reliable and enjoyable retreat. With comfortable accommodations, superb service, and a prime location, the suites readily accommodate guests seeking both relaxation and adventure in Cairns.
The accommodations are frequently commended for their spacious and modern design, ideal for families and groups seeking ample comfort. Guests enjoy breathtaking seaside views and an inviting atmosphere, which contribute to the suites' seaside charm. The tidy, well-maintained apartments offer modern kitchen facilities, spacious layouts, and comfortable beds, promoting a restful stay. Guests particularly appreciate the large balconies, perfect for unwinding and enjoying scenic views. Cleanliness is consistently praised, with reviewers expressing satisfaction with their spotless condition and well-maintained facilities.
Staff at North Cove Waterfront Suites are notable for their exceptional service. Their warm and helpful demeanor enhances guests' stays, with team members efficiently addressing concerns and ensuring all needs are met. The reception team, along with the management, receives accolades for their outstanding service, further enriching the overall experience for visitors.
The pool area stands out as a highlight, known for its cleanliness and serene ambiance. It provides a spacious and inviting spot for families to enjoy, complemented by a nearby BBQ area and delightful views. Secure and undercover parking further adds to the positive guest experience, providing peace of mind for travelers.
Despite some minor drawbacks, such as potential noise from busy roads and slightly sparse furnishings in certain units, North Cove Waterfront Suites consistently offers a reliable and enjoyable retreat. With comfortable accommodations, superb service, and a prime location, the suites readily accommodate guests seeking both relaxation and adventure in Cairns.
Categories
Sustainability Journey
4 Star
Beach
$
+9
Info
Summary of reviews
The Cairns Sheridan Hotel is a great choice for travelers looking for a comfortable and convenient stay in Cairns. The hotel's location is particularly convenient for those with early morning flights and it is within walking distance to shopping centers, supermarkets, bars, restaurants and local shops. The rooms are spacious, clean and well-maintained with comfortable beds and fantastic showers and baths. The staff is friendly, accommodating and always eager to help. The hotel's outdoor pool is a lovely addition to the stay, although some guests found it a bit small. While the breakfast received mixed reviews, it is sufficient for most guests' needs. Overall, the Cairns Sheridan Hotel is a great option for travelers seeking comfort, convenience and excellent customer service at a fair price.
Categories
4 Star
Sustainability Journey
Family
$
+4
Info
Summary of reviews
Tropic Towers Apartments is a great choice for those looking for clean and comfortable accommodation in a convenient location. The staff are exceptional and offer superb customer service with many guests singling them out for praise. The apartments are spacious and well-equipped with full kitchens, large fridges and even washing machines and dryers. The pool is clean and inviting, although some found it a bit too cold to swim in. Guests appreciate the convenient location on Sheridan Street, close to the airport and within easy reach of most attractions and amenities. While some guests experienced patchy wifi and parking can be tight at night, overall, Tropic Towers Apartments offers excellent value for money and is highly recommended for young families.
Categories
4 Star
Sustainability Journey
Pool
Outdoor Pool
$
+2
Info
Summary of reviews
Reef Palms boasts a range of positive attributes that make it an appealing accommodation option for visitors to Cairns. Its location is highly praised for its convenience, offering close proximity to the Esplanade, waterfront, cafes, restaurants and the domestic airport. Guests enjoy the quiet setting that provides a tranquil stay while remaining accessible to key attractions and the city center.
The rooms at Reef Palms, particularly appreciated for their spaciousness and practicality, come equipped with amenities such as kitchenettes—making them ideal for longer stays. The beds are often described as comfortable, contributing to restful nights. The family deluxe suites are particularly notable for their layout and quiet ambiance. However, there are mixed reviews regarding the cleanliness and condition of the rooms with some guests citing dated decor, maintenance issues and a need for more thorough housekeeping.
Despite the challenges, the pool area receives consistent praise, described as clean and inviting, providing a refreshing retreat especially enjoyed by families. The proximity to the beach and beautiful promenade leading to the city center adds to the hotel's charm.
The staff at Reef Palms are frequently commended for their friendliness and helpfulness, enhancing the overall guest experience. The positive interactions with the management and reception team contribute to a welcoming and supportive environment.
Reef Palms also offers good parking facilities with ample and convenient spaces, though some noted the need for improvement in maneuverability for larger vehicles. The Wi-Fi service, while adequate in some instances, generally falls short of guest expectations due to intermittent connectivity issues.
The hotel's breakfast offerings have seen a decline with recent reviews noting the absence of breakfast options despite past availability. Guests lament this unavailability due to COVID-19 restrictions but find some solace in the in-room kitchen facilities.
Overall, Reef Palms is regarded as a budget-friendly three-star hotel that provides good value for money. It excels in offering spacious and comfortable accommodations, a prime location and friendly service, making it a suitable choice for cost-conscious travelers looking to explore Cairns. Improvements in cleanliness, maintenance and certain amenities could further enhance the guest experience.
The rooms at Reef Palms, particularly appreciated for their spaciousness and practicality, come equipped with amenities such as kitchenettes—making them ideal for longer stays. The beds are often described as comfortable, contributing to restful nights. The family deluxe suites are particularly notable for their layout and quiet ambiance. However, there are mixed reviews regarding the cleanliness and condition of the rooms with some guests citing dated decor, maintenance issues and a need for more thorough housekeeping.
Despite the challenges, the pool area receives consistent praise, described as clean and inviting, providing a refreshing retreat especially enjoyed by families. The proximity to the beach and beautiful promenade leading to the city center adds to the hotel's charm.
The staff at Reef Palms are frequently commended for their friendliness and helpfulness, enhancing the overall guest experience. The positive interactions with the management and reception team contribute to a welcoming and supportive environment.
Reef Palms also offers good parking facilities with ample and convenient spaces, though some noted the need for improvement in maneuverability for larger vehicles. The Wi-Fi service, while adequate in some instances, generally falls short of guest expectations due to intermittent connectivity issues.
The hotel's breakfast offerings have seen a decline with recent reviews noting the absence of breakfast options despite past availability. Guests lament this unavailability due to COVID-19 restrictions but find some solace in the in-room kitchen facilities.
Overall, Reef Palms is regarded as a budget-friendly three-star hotel that provides good value for money. It excels in offering spacious and comfortable accommodations, a prime location and friendly service, making it a suitable choice for cost-conscious travelers looking to explore Cairns. Improvements in cleanliness, maintenance and certain amenities could further enhance the guest experience.
Categories
Sustainability Journey
4 Star
Beach
$
+3
Info
Summary of reviews
Bohemia Resort Cairns is favorably recognized for its strategic location, offering guests easy access to the city center, airport, and local attractions, making it a practical base for both short and extended stays. Despite the property showing its age, the overall sentiment is positive, especially considering its reasonable pricing and amenities like a tranquil pool, which enhances the city's lively environment. Guests particularly enjoy the in-room amenities, allowing flexibility with breakfast preparations, aided by essentials such as a kettle, fridge, microwave, and coffee provisions.
In terms of room quality, the resort provides cost-effective accommodation with spacious rooms and commendable air-conditioning, drawing praise for comfortable beds and basic amenities. However, some aspects like outdated facilities and cleanliness issues detract from the experience, as certain guests point out maintenance concerns and bathroom cleanliness that need improvement. The staff at Bohemia Resort Cairns receive consistent praise for their attentive and friendly service, contributing significantly to the overall positive guest experience.
The WiFi service, although free, can be inconsistent, leading to mixed experiences in terms of connectivity. Pool facilities stand out as a highlight, recognized for their cleanliness and inviting ambiance, making them a favored spot for relaxation and providing ample enjoyment for families. The parking situation offers secure, albeit limited, spaces with some guests needing to resort to street parking.
Overall, Bohemia Resort Cairns delivers essential comforts and value for money with a focus on relaxation through its pool facilities, bolstered by an excellent central location and supportive staff, despite some challenges with amenities and cleanliness standards.
In terms of room quality, the resort provides cost-effective accommodation with spacious rooms and commendable air-conditioning, drawing praise for comfortable beds and basic amenities. However, some aspects like outdated facilities and cleanliness issues detract from the experience, as certain guests point out maintenance concerns and bathroom cleanliness that need improvement. The staff at Bohemia Resort Cairns receive consistent praise for their attentive and friendly service, contributing significantly to the overall positive guest experience.
The WiFi service, although free, can be inconsistent, leading to mixed experiences in terms of connectivity. Pool facilities stand out as a highlight, recognized for their cleanliness and inviting ambiance, making them a favored spot for relaxation and providing ample enjoyment for families. The parking situation offers secure, albeit limited, spaces with some guests needing to resort to street parking.
Overall, Bohemia Resort Cairns delivers essential comforts and value for money with a focus on relaxation through its pool facilities, bolstered by an excellent central location and supportive staff, despite some challenges with amenities and cleanliness standards.
Categories
Sustainability Journey
4 Star
Pool
Outdoor Pool
$
+2
Info
Summary of reviews
The Cairns Harbourside Hotel, is a great choice for guests looking for a hotel with a perfect location, amazing views and proximity to downtown restaurants, shops and the night market. The breakfast buffet is excellent with a great variety of options and the staff is accommodating and friendly. The rooms are spacious and comfortable, although some guests noted outdated bathrooms and furniture that could use a renovation. The hotel values cleanliness and the staff is dedicated to maintaining it. The pool and spa provide a relaxing atmosphere, perfect for enjoying a refreshing swim or unwinding with a drink or lunch from the restaurant. Families have had a great time at the hotel and the beds are described as awesome and comfy. Overall, the hotel is praised for being a good and pleasant stay with good value for money, despite some negative remarks about the need for refurbishment and overestimated rating.
Categories
4 Star
Sustainability Journey
Beach
From $113
$
+2
Info
Summary of reviews
The Cairns Queenslander Hotel & Apartments is highly regarded for its prime location, offering convenient access to the Cairns Airport, Cairns Esplanade and various dining spots. Guests appreciate the hotel's secure parking and easy connection to central Cairns and other essential amenities, making it an ideal base for exploring the region. The quiet and peaceful setting further enhances its appeal.
The breakfast experience receives mixed reviews; while the food quality and room service convenience are praised, some guests find the options limited and overpriced. Conversely, the on-site dining, especially the Thai restaurant Finn Finn, garners high praise for its delicious and reasonably priced food, adding significant value to the stay.
Rooms are often described as spacious, clean and comfortable with modern furnishings and well-maintained bathrooms. The inclusion of kitchenettes and balconies is appreciated. However, some guests note that certain rooms and furnishings appear outdated and could use minor maintenance. The cleanliness of the accommodations and the property as a whole, including the pools, is consistently highlighted.
The hotel staff stands out for their friendliness, professionalism and eagerness to assist. Specific staff members receive special mentions for their exceptional service and the 24-hour reception is another appreciated feature. Although there are minor inconsistencies, the overall service is highly praised.
Free Wi-Fi at the hotel receives mixed feedback; while some guests find it reliable, others experience slow and inconsistent connections. The presence of two well-maintained outdoor pools is a positive aspect, though practical concerns like the need for more loungers and handrails are mentioned.
Proximity to the beach is a strongpoint with quick access to both private and public beaches. Parking options are generally appreciated for their security and convenience, despite occasional tight spaces. Lastly, the hotel's beds are often described as very comfortable, contributing to a restful stay, although some reviews mention firmness and wear issues.
Overall, the Cairns Queenslander Hotel & Apartments offers a welcoming, comfortable and convenient stay with a few areas for improvement, making it a recommended choice for travelers.
The breakfast experience receives mixed reviews; while the food quality and room service convenience are praised, some guests find the options limited and overpriced. Conversely, the on-site dining, especially the Thai restaurant Finn Finn, garners high praise for its delicious and reasonably priced food, adding significant value to the stay.
Rooms are often described as spacious, clean and comfortable with modern furnishings and well-maintained bathrooms. The inclusion of kitchenettes and balconies is appreciated. However, some guests note that certain rooms and furnishings appear outdated and could use minor maintenance. The cleanliness of the accommodations and the property as a whole, including the pools, is consistently highlighted.
The hotel staff stands out for their friendliness, professionalism and eagerness to assist. Specific staff members receive special mentions for their exceptional service and the 24-hour reception is another appreciated feature. Although there are minor inconsistencies, the overall service is highly praised.
Free Wi-Fi at the hotel receives mixed feedback; while some guests find it reliable, others experience slow and inconsistent connections. The presence of two well-maintained outdoor pools is a positive aspect, though practical concerns like the need for more loungers and handrails are mentioned.
Proximity to the beach is a strongpoint with quick access to both private and public beaches. Parking options are generally appreciated for their security and convenience, despite occasional tight spaces. Lastly, the hotel's beds are often described as very comfortable, contributing to a restful stay, although some reviews mention firmness and wear issues.
Overall, the Cairns Queenslander Hotel & Apartments offers a welcoming, comfortable and convenient stay with a few areas for improvement, making it a recommended choice for travelers.
Categories
4 Star
Sustainability Journey
Beach
$
+6
Info
Summary of reviews
Reef Gateway Apartments is praised for its convenient and accessible location, making it an ideal choice for visitors to Cairns. Positioned opposite the hospital and close to attractions like the Cairns Aquarium and the Esplanade, guests find it easy to explore the vibrant city life. The apartments are strategically located near shops, restaurants, and public transport, offering a balance between tranquility and accessibility. The clean and spacious accommodations, complete with well-equipped kitchen facilities and modern amenities, cater well to families and groups. The interior is described as comfortable and inclusive of all necessary features for a short or extended stay, though some updates could be beneficial.
Cleanliness is a standout feature, with many guests describing the apartments as spotless and peaceful. The welcoming and friendly staff, particularly Royce and Jenny, contribute significantly to the positive atmosphere, often going above and beyond to ensure guest satisfaction. The sense of community and attentive service plays a pivotal role in encouraging return visits.
The pool area receives high marks for providing a relaxing and enjoyable setting, enhanced by convenient BBQ facilities and a pleasant temperature. Secure and easily accessible parking options further add to the property's appeal, providing peace of mind for those traveling by car.
Overall, Reef Gateway Apartments offers excellent value, combining a central location, comfortable accommodations, and exceptional service to create a memorable and hassle-free stay for guests.
Cleanliness is a standout feature, with many guests describing the apartments as spotless and peaceful. The welcoming and friendly staff, particularly Royce and Jenny, contribute significantly to the positive atmosphere, often going above and beyond to ensure guest satisfaction. The sense of community and attentive service plays a pivotal role in encouraging return visits.
The pool area receives high marks for providing a relaxing and enjoyable setting, enhanced by convenient BBQ facilities and a pleasant temperature. Secure and easily accessible parking options further add to the property's appeal, providing peace of mind for those traveling by car.
Overall, Reef Gateway Apartments offers excellent value, combining a central location, comfortable accommodations, and exceptional service to create a memorable and hassle-free stay for guests.
Categories
Sustainability Journey
4 Star
Pool
Outdoor Pool
$
+8
Info
Categories
Sustainability Journey
4 Star
Small
$
+3
Info
Summary of reviews
Cairns City Palms offers a blend of convenience, comfort and affordability that resonates well with many travelers. Its prime location close to the city center, restaurants, grocery stores, bus stops and the airport makes it an attractive option for visitors. Despite being situated on a busy road, guests appreciate the hotel's accessibility and its quiet, comfortable rooms. The proximity to the hospital and availability of parking facilities further add to its practicality.
The complimentary breakfast is another highlight, featuring fresh scones, muffins and beverages like coffee and tea, providing a cozy start to guests' mornings. Although the offerings are simple, the quality and variety, particularly the delightful scones, are well-received.
The rooms at Cairns City Palms are described as spacious, comfortable and clean, equipped with mini kitchens and modern kitchenettes, making extended stays convenient. Guests commend the cleanliness, noting fresh towels, effective air conditioning and well-maintained interiors. While some areas, like the external appearance or some dated units, might need updates, the overall atmosphere remains inviting and peaceful.
Cleanliness is a consistent strength with many guests highlighting the immaculate condition of rooms and common areas. The diligent housekeeping and attention to detail in maintaining a bug-free environment contribute to a comfortable stay.
The staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently mention specific staff members, underscoring the personal and welcoming service that enhances the overall experience.
Additionally, the hotel offers free Wi-Fi, though the connectivity can be inconsistent and may require improvement for a more reliable online experience.
The outdoor pool is another beloved feature, appreciated for its cleanliness and serene atmosphere, making it a great spot for relaxation. Families particularly enjoy the pool area, complemented by barbecue facilities.
Parking at Cairns City Palms is free and generally convenient, though it can be tight and limited, especially for larger vehicles.
The beds receive high marks for their comfort, contributing to restful nights. Despite some isolated comments on issues such as creaky mattresses or pillow replacements, the general sentiment is positive.
While some guests feel the hotel does not quite meet four-star standards, its overall value and pleasant amenities make it a recommended choice for many seeking affordable accommodations in Cairns.
The complimentary breakfast is another highlight, featuring fresh scones, muffins and beverages like coffee and tea, providing a cozy start to guests' mornings. Although the offerings are simple, the quality and variety, particularly the delightful scones, are well-received.
The rooms at Cairns City Palms are described as spacious, comfortable and clean, equipped with mini kitchens and modern kitchenettes, making extended stays convenient. Guests commend the cleanliness, noting fresh towels, effective air conditioning and well-maintained interiors. While some areas, like the external appearance or some dated units, might need updates, the overall atmosphere remains inviting and peaceful.
Cleanliness is a consistent strength with many guests highlighting the immaculate condition of rooms and common areas. The diligent housekeeping and attention to detail in maintaining a bug-free environment contribute to a comfortable stay.
The staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently mention specific staff members, underscoring the personal and welcoming service that enhances the overall experience.
Additionally, the hotel offers free Wi-Fi, though the connectivity can be inconsistent and may require improvement for a more reliable online experience.
The outdoor pool is another beloved feature, appreciated for its cleanliness and serene atmosphere, making it a great spot for relaxation. Families particularly enjoy the pool area, complemented by barbecue facilities.
Parking at Cairns City Palms is free and generally convenient, though it can be tight and limited, especially for larger vehicles.
The beds receive high marks for their comfort, contributing to restful nights. Despite some isolated comments on issues such as creaky mattresses or pillow replacements, the general sentiment is positive.
While some guests feel the hotel does not quite meet four-star standards, its overall value and pleasant amenities make it a recommended choice for many seeking affordable accommodations in Cairns.
Categories
4 Star
Sustainability Journey
Health & Safety
$
+4
Info
Summary of reviews
201 Lake Street is a great choice for those looking for a convenient and central location in Cairns. The hotel offers spacious and clean rooms that are well-appointed with modern facilities, making it ideal for families, groups or couples. The staff are exceptional with many guests commenting on their helpful and friendly nature. The hotel also offers good wifi and secure parking options. The pool is a particular hit with guests, giving them a refreshing and enjoyable way to cool off during those hot days. The hotel is perfect for families with Muddy's Playground just a short walk away. While some guests found the cleanliness lacking, the majority of guests found the hotel tidy and well-equipped with a clean pool and friendly hosts. Overall, 201 Lake Street offers great accommodation with clean and well-appointed rooms, a good pool and comfortable beds. The location is convenient for central Cairns and the facilities are modern. The hotel might need some upgrading, but it offers good value for money.
Categories
4 Star
Sustainability Journey
Family
$
+6
Info
Summary of reviews
Waters Edge Apartment Cairns garners consistent praise for its exceptional location, facilities, cleanliness and staff. Ideally situated on the Cairns waterfront, the apartments offer breathtaking views of the ocean, Trinity Inlet and nearby attractions such as Muddy's Playground. The central location places guests within walking distance of the town center, beach, marina and numerous dining and shopping options, making it a perfect base for families and explorers alike.
The accommodations are highly regarded for their spaciousness and cleanliness. Visitors frequently comment on the modern and spotless state of the apartments, which feature large balconies and well-designed living areas. The swim-out apartments on the ground floor are particularly favored for their convenience and direct pool access. Guests enjoy modern amenities, comfortable furnishings—including notably comfy beds—and fantastic views, all of which contribute to a delightful stay.
Cleanliness is a standout feature at Waters Edge with reviews consistently noting the pristine state of both indoor and outdoor facilities. The pool area, in particular, receives high marks for its well-maintained and inviting atmosphere. The large pools, warm water and swim-up feature add a touch of luxury, appreciated by both families and individuals looking to relax.
The staff at Waters Edge Apartment Cairns are frequently highlighted for their friendliness and excellent service. Managers and reception staff, including Craig, Tanya and Dave, are mentioned by name for their welcoming and attentive nature. Guests value their helpfulness and the thoughtful gestures, such as providing umbrellas on rainy days, that enhance the overall experience.
Parking at Waters Edge is generally well-received, offering designated, secure and easily accessible spaces. Although some found the parking bays a bit tight for larger vehicles, the convenience of underground and undercover parking adds to the hassle-free stay.
Overall, Waters Edge Apartment Cairns delivers on multiple fronts, from its prime location and modern accommodations to its welcoming staff and exceptional cleanliness, making it a highly recommended choice for travelers seeking both relaxation and adventure in Cairns.
The accommodations are highly regarded for their spaciousness and cleanliness. Visitors frequently comment on the modern and spotless state of the apartments, which feature large balconies and well-designed living areas. The swim-out apartments on the ground floor are particularly favored for their convenience and direct pool access. Guests enjoy modern amenities, comfortable furnishings—including notably comfy beds—and fantastic views, all of which contribute to a delightful stay.
Cleanliness is a standout feature at Waters Edge with reviews consistently noting the pristine state of both indoor and outdoor facilities. The pool area, in particular, receives high marks for its well-maintained and inviting atmosphere. The large pools, warm water and swim-up feature add a touch of luxury, appreciated by both families and individuals looking to relax.
The staff at Waters Edge Apartment Cairns are frequently highlighted for their friendliness and excellent service. Managers and reception staff, including Craig, Tanya and Dave, are mentioned by name for their welcoming and attentive nature. Guests value their helpfulness and the thoughtful gestures, such as providing umbrellas on rainy days, that enhance the overall experience.
Parking at Waters Edge is generally well-received, offering designated, secure and easily accessible spaces. Although some found the parking bays a bit tight for larger vehicles, the convenience of underground and undercover parking adds to the hassle-free stay.
Overall, Waters Edge Apartment Cairns delivers on multiple fronts, from its prime location and modern accommodations to its welcoming staff and exceptional cleanliness, making it a highly recommended choice for travelers seeking both relaxation and adventure in Cairns.
Categories
Sustainability Journey
4 Star
Luxury
$
+2
Info
Summary of reviews
'Cairns Queens Court' receives generally favorable reviews, particularly highlighting its convenient location, value-added breakfast, pleasant staff and well-kept pool area. The accommodation is strategically positioned, providing easy access to Cairns' main attractions, the airport and essential amenities, thus making it a practical and budget-friendly choice for travelers. Despite occasional mentions of the walk to certain destinations, the hotel’s central yet tranquil setting is highly regarded.
Guests appreciate the included breakfast, which features a basic continental spread that is fresh and adequately presented with the pancake machine being a delightful touch. While some noted the limited choices, the breakfast generally adds significant value to the stay, especially for those with early morning tours or activities.
The rooms are well-kept and comfortable but receive mixed reviews ranging from clean and adequately equipped to outdated and small with maintenance issues. Despite these occasional setbacks, the cleanliness of the property is frequently highlighted, further enhanced by daily housekeeping and the staff's dedication to maintaining a tidy environment.
The hotel's exceptional and friendly staff is a standout feature, consistently praised for their helpfulness, welcoming demeanor and efficient service, greatly enhancing the overall guest experience. While some minor concerns about the WiFi and bedding comfort were noted, they do not overshadow the overall positive reviews.
The well-maintained pool area offers a relaxing escape for guests with its appealing layout and cleanliness consistently praised. On-site parking is generally appreciated for its convenience and security, although some difficulties were noted during peak times or with larger vehicles.
In summary, 'Cairns Queens Court' provides a commendable blend of convenience, comfort and value for money, making it a solid choice for budget-conscious travelers looking for a hospitable and strategically-located stay in Cairns.
Guests appreciate the included breakfast, which features a basic continental spread that is fresh and adequately presented with the pancake machine being a delightful touch. While some noted the limited choices, the breakfast generally adds significant value to the stay, especially for those with early morning tours or activities.
The rooms are well-kept and comfortable but receive mixed reviews ranging from clean and adequately equipped to outdated and small with maintenance issues. Despite these occasional setbacks, the cleanliness of the property is frequently highlighted, further enhanced by daily housekeeping and the staff's dedication to maintaining a tidy environment.
The hotel's exceptional and friendly staff is a standout feature, consistently praised for their helpfulness, welcoming demeanor and efficient service, greatly enhancing the overall guest experience. While some minor concerns about the WiFi and bedding comfort were noted, they do not overshadow the overall positive reviews.
The well-maintained pool area offers a relaxing escape for guests with its appealing layout and cleanliness consistently praised. On-site parking is generally appreciated for its convenience and security, although some difficulties were noted during peak times or with larger vehicles.
In summary, 'Cairns Queens Court' provides a commendable blend of convenience, comfort and value for money, making it a solid choice for budget-conscious travelers looking for a hospitable and strategically-located stay in Cairns.
Categories
Sustainability Journey
4 Star
Dog Friendly
$
+1
Info
Summary of reviews
Comfort Inn Cairns City is lauded for its prime location in the heart of Cairns, offering visitors easy access to major attractions such as the Esplanade, Reef Terminal and Cairns Central. Guests appreciate the convenience of being within walking distance to a variety of shops, dining options, night markets and tourist hubs with additional transport options right in front of the hotel. The hotel's proximity to medical facilities also makes it a favored choice for those with medical appointments.
Guests praise the hotel’s affordability and value-for-money, alongside clean and comfortable rooms. The beds, in particular, receive commendations for their comfort, contributing to a restful stay. The on-site Chinese restaurant is frequently highlighted as a major perk, providing excellent dining options with delicious Asian cuisine.
While breakfast options receive mixed reviews due to the lack of on-site facilities, the dinner at the on-site restaurant garners significant praise for its quality and convenience. The rooms, though occasionally described as dated, are often noted for their spaciousness and cleanliness.
Cleanliness at Comfort Inn Cairns City generally meets guests' expectations with daily cleaning services and fresh linens contributing to the positive feedback. However, some instances of inconsistent housekeeping and minor maintenance issues are noted.
The staff consistently receive high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Free Wi-Fi is appreciated by guests, although connectivity issues are occasionally reported.
The pool area is well-regarded for its cleanliness and pleasant ambiance, though some guests mention the need for better maintenance and stricter smoking policies. Parking is another convenient feature, often praised for being free and secure, despite occasional challenges with availability during peak times.
Overall, Comfort Inn Cairns City offers basic yet comfortable accommodations with essential amenities, making it a practical choice for both short stays and longer visits. It provides a blend of accessibility, value and service that appeals to a wide range of travelers, aligning more closely with a three-star rating despite its four-star claims.
Guests praise the hotel’s affordability and value-for-money, alongside clean and comfortable rooms. The beds, in particular, receive commendations for their comfort, contributing to a restful stay. The on-site Chinese restaurant is frequently highlighted as a major perk, providing excellent dining options with delicious Asian cuisine.
While breakfast options receive mixed reviews due to the lack of on-site facilities, the dinner at the on-site restaurant garners significant praise for its quality and convenience. The rooms, though occasionally described as dated, are often noted for their spaciousness and cleanliness.
Cleanliness at Comfort Inn Cairns City generally meets guests' expectations with daily cleaning services and fresh linens contributing to the positive feedback. However, some instances of inconsistent housekeeping and minor maintenance issues are noted.
The staff consistently receive high marks for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Free Wi-Fi is appreciated by guests, although connectivity issues are occasionally reported.
The pool area is well-regarded for its cleanliness and pleasant ambiance, though some guests mention the need for better maintenance and stricter smoking policies. Parking is another convenient feature, often praised for being free and secure, despite occasional challenges with availability during peak times.
Overall, Comfort Inn Cairns City offers basic yet comfortable accommodations with essential amenities, making it a practical choice for both short stays and longer visits. It provides a blend of accessibility, value and service that appeals to a wide range of travelers, aligning more closely with a three-star rating despite its four-star claims.
Categories
4 Star
Sustainability Journey
Pool
Outdoor Pool
$
+2
Info
Summary of reviews
DoubleTree by Hilton Cairns receives high regard for its prime location, nestled on the Esplanade and close to an array of attractions, dining options and shops. Guests cherish the balance of convenience and tranquility it offers with stunning ocean views and easy access to Cairns' vibrant scene enhancing their overall experience. The hotel's tropical atmosphere, well-maintained facilities and amicable staff further contribute positively to their stay.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
Categories
4 Star
Sustainability Journey
Family
$
+6
Info
Summary of reviews
Mercure Cairns enjoys a highly praised central location, making it an ideal choice for both leisure and business travelers. It's conveniently situated near key attractions such as the aquarium, marina, esplanade and a variety of dining and shopping options. The family-friendly rooms are spacious and well-equipped, enhancing the value for families and facilitating a comfortable stay. The surroundings are clean and aesthetically pleasing, contributing to the overall positive experience, further amplified by the friendly and welcoming staff who ensure a pleasant visit.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
Categories
Sustainability Journey
4 Star
Family
$
+1
Info
Summary of reviews
The Novotel Cairns Oasis Resort is a fantastic hotel for families with a prime location in the heart of Cairns. Visitors appreciate being within walking distance to all important attractions in the area, including the Esplanade, waterfront, eateries and marina. The hotel offers a good selection of food and drinks for breakfast, lunch and dinner and the Moku Restaurant's pacific inspired menu is enjoyable. Guestrooms are modern and comfortable, boasting beautiful beds that offer guests a cozy night's sleep. The hotel is commendable for its cleanliness with friendly and efficient housekeeping staff who maintain the rooms and facilities well. The staff is extremely friendly and professional, making guests feel welcomed and at home throughout their stay. The pool is a particular highlight for families with fantastic amenities for both children and adults, including a swim-up bar and mini-beach. Although some guests found the hotel to be a bit overpriced, the overall experience justifies the cost, making it an excellent choice for families in search of affordable accommodations.
Categories
4 Star
Sustainability Journey
Honeymoon
Categories
2
Map