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Summary of reviewsInkaterra Machu Picchu Pueblo Hotel is a highly acclaimed destination for travelers seeking a unique blend of luxury and nature, strategically located in an exceptional setting that combines convenience with immersion in the vibrant beauty of the Peruvian Amazon. Nestled in a serene orchid forest, the property benefits from the soothing sounds of birds and a nearby river, just a short walk from key transportation hubs, making it an ideal base for exploring the area.
Guests consistently praise the hotel for its clean and spacious accommodations which blend harmoniously with the jungle environment, offering elegant cabins with tasteful rustic decor and amenities such as fireplaces perfect for cool Andean nights. Suites are particularly commended for their private hot spas and lovely terraces, enhancing the retreat experience.
Dining at Inkaterra receives largely positive feedback, particularly the breakfast buffet, which is described as rich and complete with an early start complementing those embarking on early tours to Machu Picchu. The dinner experience is notable for excellent dishes, with Lomo Saltado highlighted as especially delicious, despite some remarks about the food being occasionally rushed or just acceptable compared to other culinary experiences in Peru.
The staff is celebrated for their exceptional service, being extremely friendly and attentive across all areas of the property, contributing significantly to guest satisfaction. Specific commendations for individuals like Jesus and Miriam underscore a high level of dedication to ensuring every guest feels welcomed and catered to.
Despite its premium pricing, many guests find staying at the hotel is definitively worth the splurge, making it one of the finest accommodations in Aguas Calcientes. While some areas, like cleanliness in specific hotel areas and mattress comfort, could benefit from attention and updates, overall, Inkaterra Machu Picchu Pueblo Hotel provides a luxurious, memorable, and enriching experience set against a breathtaking natural backdrop. Show more
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Luxury Hotel
Nestled in the cloud forest near Machu Picchu, this hotel consists of 83 luxurious casitas and villas set within 12 acres of natural surroundings. It offers a full-service spa, two restaurants, and in-house excursions to explore the local biodiversity including orchid gardens and a tea plantation. Villas offer private plunge pools and butler service.
Hotel Taking Steps Towards Sustainability
Part of the world's first climate-positive hotel group, this hotel implements extensive eco-friendly initiatives including biodiesel, plastic compacting, and organic waste processing plants on-site. It is actively involved in reforestation efforts and sustainable farming, holding multiple sustainability certifications.
Hotel for Honeymoon
This hotel sits on 12 acres of cloud forest, offering a unique and immersive experience. It features massage sessions and an Andean sauna for relaxation. The hotel is known for its atmospheric retreat and Andean elegance.
Hotel with Spa
Features a spa area, restaurant and sauna and massage. Although located in Machu Picchu, its proximity to Urubamba makes it a viable option for travelers in the region. Offers a unique experience with its cloud forest setting.
Romantic Hotel
Set in a cloud forest reserve near Machu Picchu, this hotel features charming casitas scattered among gardens. The focus on nature, wellness spa, and tranquil village-like setting create a mystical and romantic ambiance.
5-Star Hotel
Nestled in the cloud forest near Machu Picchu, this eco-friendly hotel offers luxurious casitas, natural hot springs, and guided excursions. Its commitment to sustainability, stunning natural surroundings, and exceptional service provide an unforgettable experience.
Room Types
Master Suite* Personal garden
* Covered terrace
* Private pool
* Private check-in/check-out
* marble bathroom
* open-air shower
SuiteFeatures a plasma-screen TV, DVD player, iPod and outdoor shower.
Deluxe Junior SuiteSpacious suite with marble basin, work area and a large dining/seating space.
Junior SuiteOffers a balcony or patio and a dining area.
Superior Deluxe RoomIt features a fireplace and a dining area.
Superior RoomAn elegant room with a dining area and a private bathroom with toiletries.
Guest Reviews
8.6
Very Good
Location
Inkaterra Machu Picchu Pueblo Hotel boasts an exceptional location, perfectly situated for both convenience and immersion in nature. Nestled in the midst of lush greenery, guests find themselves surrounded by the vibrant beauty of the Peruvian Amazon region. This stunning property affords guests the unique experience of residing in a serene orchid forest, complete with the soothing sounds of birds and a nearby river. Despite its tranquil jungle setting, the hotel is only a short walk across a footbridge from both the train station and the town, making it an ideal base for exploring the area. The ease of access to Machu Picchu and the picturesque surroundings contribute to the property's reputation for being one of the best locations available.
The hotel further enriches the experience by offering tours that highlight the abundant wildlife and natural beauty in the vicinity. Guests can enjoy private natural hot pools on the property, allowing them to relax amidst the scenic rainforest environment without having to visit the town’s less appealing alternatives. Despite being close to transportation hubs, the location ensures peace and quiet, away from the bustle of the tourist village. Overall, Inkaterra Machu Picchu Pueblo Hotel provides a remarkable blend of convenience and immersion into a unique natural setting.
Breakfast
At Inkaterra Machu Picchu Pueblo Hotel, the breakfast experience generally receives high praise from guests, highlighting a satisfying and plentiful start to the day. Many reviewers describe the breakfast buffet as rich and complete, offering everything one could desire to fuel up for a day of exploration. Guests often note the food to be very good, with breakfast being a standout feature alongside dinner, both included and exceptional in quality at the onsite restaurant.
An added convenience is the early start time for breakfast, beginning at 5 AM, which is particularly beneficial for those embarking on early tours to Machu Picchu. Guests appreciate the seamless service across both the restaurant and Inkaterra café, with exceptional food quality further enhancing the experience. Despite some remarks about the breakfast being occasionally slow for hot dishes and a bit confusing or weak, the overall sentiment remains positive, with guests expressing a willingness to extend their stay to enjoy more of what the hotel offers.
Dinner
At the Inkaterra Machu Picchu Pueblo Hotel, the dining experience receives mixed yet predominantly positive reviews. Many guests praise the dinner, noting that the food is excellent, with a variety of delicious dishes available. The Lomo Saltado, in particular, is highlighted as a standout dish. Compliments extend to the entire dining experience, with both breakfast and dinner being described as super delicious and exquisite. Portions are generous, and the restaurant is said to be both excellent and affordable.
However, some reviews suggest room for improvement. While the food is generally very good, some guests felt the standard was just acceptable compared to other culinary experiences in Peru. Additionally, a few guests remarked on feeling a bit rushed by the staff during dinner service. Despite these occasional critiques, overall perceptions of the meals at the Inkaterra Machu Picchu Pueblo Hotel remain largely positive, with many guests enjoying the variety and quality of the food offered.
Rooms
The Inkaterra Machu Picchu Pueblo Hotel offers a unique experience nestled in the midst of nature, with rooms that blend seamlessly into the beautiful jungle setting. Guests frequently praised the clean and spacious accommodations, often likening them to elegant cabins featuring tasteful rustic decor and charming fireplaces, perfect for the cool Andean nights. The suites, in particular, were highlighted for their incredible private hot spas and lovely terraces, creating a relaxing retreat enhanced by thoughtful amenities like high-quality bedding and towels.
The hotel’s staff is noted for being friendly and maintaining the cleanliness of the property. Despite some mentions of the rooms needing a bit of an update and occasional dampness, the overall atmosphere and setting are enchanting, providing numerous activities and a sense of tranquility in the cloud forest. For those seeking a memorable stay immersed in a stunning natural environment, this hotel is often considered the best choice for a visit to Machu Picchu.
Beds
At the Inkaterra Machu Picchu Pueblo Hotel, guests are treated to an overall positive experience when it comes to beds, with several reviews praising their comfort. The hotel features spacious suites that are well-furnished, often including cozy fireplaces to ward off the chill of Andean nights. These suites boast large, comfortable beds, sometimes providing enchanting views of the surrounding jungle.
The bedding, sheets, and towels are largely well-regarded, contributing to a sense of luxury and warmth. Many visitors highlight the excellent beds, describing them as huge and perfect for a restful night's sleep. The venue itself also seems to enhance the experience, with comfortable beds set against a beautiful backdrop.
However, not all reviews were glowing. A few guests mentioned that the beds were too hard or the mattresses uncomfortable, which could pose an issue for those with back problems. While these criticisms are less frequent, they suggest that bed firmness might vary from room to room, making it worth checking in advance for guests with specific comfort needs.
Overall, the Inkaterra Machu Picchu Pueblo Hotel generally succeeds in providing inviting and cozy accommodations with warm, comfortable beds set in a stunning natural and private environment.
Cleanliness
Nestled in a verdant landscape, Inkaterra Machu Picchu Pueblo Hotel offers guests a unique blend of comfort and immersion in nature. Many visitors praise the cleanliness of the rooms, describing them as very clean and pleasant, contributing to a restful retreat. The facilities throughout the property are generally well-maintained and clean, enhancing the overall experience for guests. However, some aspects of the hotel, such as the pools and certain areas like the lobby, have been noted for needing attention due to issues of cleanliness and upkeep. While the private gardens offer a serene space, they occasionally suffer from an abundance of fallen leaves, detracting from their tidy appearance. Moreover, certain parts of the hotel, like the roof tiles, show signs of wear and could benefit from maintenance work. Despite these areas for improvement, guests frequently remark on the ultra-friendly staff, who contribute positively to the stay. It is worth noting that the expense of staying at Inkaterra Machu Picchu Pueblo Hotel has been compared to other similar accommodations, with some visitors finding it pricey. Overall, while the hotel provides a delightful connection to nature and comfortable surroundings, there are specific areas where cleanliness and maintenance can be improved to enhance the guest experience further.
Staff
Nestled in the serene surroundings of Machu Picchu, the Inkaterra Machu Picchu Pueblo Hotel is a haven for travelers, not only for its stunning location but also for its remarkable staff. Guests repeatedly praise the team for being extremely friendly and consistently striving to assist at every turn. Whether at the reception, restaurant, spa, or bar, the service is described as nothing short of exceptional. The attentive nature of the staff is highlighted time and again, as they are keen to cater to any need a guest might have, ensuring everyone feels welcomed and valued.
The professional and personalized service extends from providing necessary assistance to accentuating the special touches that enhance the overall experience. Jesus, a notable waiter, is especially commended for his dedication to ensuring customer satisfaction. The front desk, with exemplary service by team members like Miriam, is highlighted for its outstanding customer care.
Overall, the staff of Inkaterra Machu Picchu Pueblo Hotel is celebrated for their kindness, professionalism, and relentless attention to detail, all of which contribute to creating a memorable and enjoyable stay for guests.
Luxury
Nestled amidst the stunning mountains and lush, beautiful vegetation, the Inkaterra Machu Picchu Pueblo Hotel offers a luxurious retreat well-situated for those traveling to the iconic historical site. The property's impressive design complements its remarkable surroundings, providing comfortable rooms and very good dining experiences that have left many guests satisfied. Frequently regarded as the nicest hotel in Aguas, this five-star accommodation is described as being absolutely worth every penny despite being on the expensive side. Its unique blend of luxury and nature offers a distinctive stay that many feel is worth the splurge. However, some guests note that certain aspects, such as the lack of air conditioning and limited mattress options, do not meet the expectations set by its premium pricing. Nevertheless, for those seeking a luxurious yet natural escape near Machu Picchu, this establishment remains a standout choice.
No, Inkaterra Machu Picchu Pueblo Hotel doesn't have any pool.
Yes, a spa is available at Inkaterra Machu Picchu Pueblo Hotel.
No, Inkaterra Machu Picchu Pueblo Hotel doesn't allow dogs.
No, parking facilities aren't available at Inkaterra Machu Picchu Pueblo Hotel.
No, Inkaterra Machu Picchu Pueblo Hotel doesn't have a gym.