Lancaster Inn & Suites offers guests a serene and convenient escape in a rural setting that is well-located for exploring attractions in Lancaster and beyond. The inn features modern, spacious, and impeccably clean rooms, which many guests find inviting due to recent renovations. The tranquil setting combined with easy access to local sights makes it ideal for visitors wishing to experience the area without urban chaos. Guests consistently praise the friendly and accommodating staff, noting their commitment to enhancing the overall experience. Particular staff members are often highlighted for their attentive service and genuine interest in guest comfort.
The complimentary breakfast receives positive feedback, appreciated for its variety and convenience, despite some wishing for additional protein options. The breakfast area, although sometimes crowded, is consistently cleaned and serviced by accommodating staff, and the grab-and-go breakfast option is noted as a thoughtful feature.
Families find the inn particularly welcoming, valuing the spacious rooms with separate living areas and a well-maintained pool that children enjoy. The hotel’s focus on safety and cleanliness further enhances its appeal to family travelers. Business guests appreciate the location's convenience, especially its proximity to prominent venues, and enjoy the swift service provided by the efficient front desk staff. The ample, free parking space is frequently commended, adding to the ease and stress-free nature of the stay.
The beds are a standout feature, often praised for their comfort and cleanliness, contributing to a restful night's sleep. While minor improvements could be made, such as additional breakfast variety or occasional housekeeping enhancements, most guests express overall satisfaction, highlighting the inn as a top choice for a pleasant and memorable stay in Lancaster.
The Holiday Inn Express Hotel & Suites Lancaster-Lititz by IHG, draws positive reviews for multiple aspects contributing to an enjoyable stay. The hotel's prime location near downtown Lititz provides convenient access to shops, restaurants and local attractions while maintaining a serene atmosphere. This strategic placement makes it an ideal choice for guests wanting to explore the town without straining their travel budgets.
Breakfast at the hotel receives high marks for its variety and quality with guests appreciating the well-stocked and tasty hot breakfast items. The friendly and accommodating staff managing the breakfast enhance the pleasant dining experience, despite some occasional inconsistencies in supply and temperature.
The rooms are widely praised for their comfort, spaciousness and cleanliness, making them suitable for families and travelers with pets. Although some guests faced delays in room readiness and sporadic cleanliness issues, the overall sentiment remains positive due to the comfortable beds and quiet environment.
Cleanliness throughout the hotel is a noted strength, especially in guest rooms and common areas. Most guests find the hotel very clean, commending the maintenance and the accommodating staff, which together contribute to a pleasant stay.
Staff service is consistently highlighted as exceptional with guests valuing the friendly and professional demeanor of the front desk personnel. The welcoming attitude of the staff leaves a lasting positive impression, making the hotel highly recommended for its service quality.
The presence of a pool is a notable feature, particularly appreciated by families. While there were some remarks about the pool’s cleanliness and appearance, most guests found the pool satisfactory and enjoyed using it.
Lastly, the comfort of the beds is frequently mentioned with many guests describing them as very comfortable and even amazingly soft, despite a few finding them firmer than preferred.
Hilton Garden Inn Lancaster, located just off Highway 30, provides convenient access to local attractions such as Clipper Magazine Stadium, Fulton Theatre and Lancaster Central Market, as well as Spooky Nook Sports, Dutch Wonderland and the Amish Village. Guests are invited to relax in the indoor pool and heated spa, enjoy dining in the on-site restaurant and take advantage of evening room service. The hotel offers numerous amenities, including connecting rooms, free parking, complimentary Wi-Fi, non-smoking rooms, Digital Key access and Streaming TV. Additional facilities include an indoor pool, fitness center, pet-friendly rooms, a business center and meeting rooms, making Hilton Garden Inn Lancaster the ideal choice for both leisure and business travelers.
Summary of reviews
The Hilton Garden Inn Lancaster offers good value for money and provides guests with very good facilities and services. However, some guests found the prices to be high and not competitive. A few rooms and facilities require updating, such as the heavily mildewed shower tile walls and grungy floor tiles. Despite this, the hotel still provided a comfortable place to stay. While some guests were disappointed with the view and found the hotel to be run down with nothing open on Sunday, others had a nice experience. Overall, there were mixed reviews with some guests finding it disappointing and others feeling it was unexpectedly not good.
SureStay Plus Hotel by Best Western Elizabethtown Hershey is highly regarded for providing a convenient and welcoming experience for travelers visiting the area. Strategically located between Lancaster and Harrisburg, the hotel offers easy access to Elizabethtown College, Hershey Park, and other local attractions, making it an ideal choice for both relaxation and exploration. Its placement off major highways ensures quick travel while maintaining a serene and quiet environment, appreciated by visitors for its safety and tranquility, alongside its proximity to various dining and shopping options.
Guests consistently commend the hotel for its exceptional breakfast offerings, highlighting the variety and quality of options available, including both hot and cold dishes. The breakfast experience is enhanced by efficient and friendly service, ensuring guests are well-prepared for their day.
The rooms at SureStay Plus Hotel are noted for their cleanliness and comfort, with spacious accommodations that often feature modern amenities like kitchenettes and large flat-screen TVs. The beds are widely praised for providing restful nights, though some guests mention a desire for additional modern features such as USB charging ports. The property's overall cleanliness and updated appearance contribute to a fresh and inviting atmosphere.
The staff at the hotel receive high praise for their friendly and accommodating service. Guests appreciate the professional and courteous assistance provided by the team, particularly the warm welcome at the front desk, which adds to the overall positive experience. The hotel’s indoor pool and hot tub facilities are popular among families, noted for their cleanliness and pleasant atmosphere. The spacious, family-friendly rooms, pet accommodations, and attentive staff make this hotel an excellent choice for family travelers.
In summary, SureStay Plus Hotel by Best Western Elizabethtown Hershey delivers a well-rounded experience with its strategic location, satisfying breakfast, clean and comfortable rooms, and exceptional service, making it a reliable and enjoyable choice for visitors to the area.
The Heritage Hotel Lancaster provides comfortable and clean rooms, although some guests felt that it was a bit dated and in need of refurbishment. While the rooms were small and the bathrooms could use upgrades, the hotel was deemed passable for a night's stay. Although some guests had concerns about the absence of masks, the lack of room service and the early closure of the bar on a Saturday night, the hotel was still considered worth the price for a night's stay. While breakfast was not included, some guests felt that the price was on the higher side. The food at the restaurant was not enjoyed by some guests. Overall, the hotel was nothing special, but it could benefit from some updates.
Candlewood Suites - Lancaster West by IHG, enjoys a highly favorable location right off Route 30, offering easy access to various dining options, stores and a shopping mall. The hotel’s central positioning near venues like a sports complex makes it an ideal choice for guests attending events, as well as for families and travelers with pets. Its convenience extends to business travelers with late check-in and proximity to essential services like gas stations and eateries, significantly enhancing the guest experience.
The hotel does not offer a traditional breakfast service, but the fully-equipped kitchens in the rooms allow guests to prepare their own meals, balancing the lack of breakfast options with practical in-room cooking facilities.
Rooms at Candlewood Suites - Lancaster West are consistently highlighted for their cleanliness, spaciousness and well-equipped amenities. Guests frequently describe the rooms as large, amazing and very nice with full kitchens or kitchenettes adding a homelike feel. Comfort is enhanced by large tables with chairs and full-size refrigerators, though some guests needed time to adjust to the mattresses. The quiet environment and prime location contribute to a consistently positive stay.
Cleanliness is generally a strong attribute of the hotel with many guests appreciating the well-maintained facilities and clean rooms. While there are occasional comments about inconsistent cleaning standards, the overall guest sentiment is overwhelmingly positive. The courteous staff further enhances the hotel's appeal by maintaining a welcoming atmosphere and addressing cleanliness and maintenance promptly.
The staff at Candlewood Suites - Lancaster West earn high marks for their friendly, accommodating and helpful demeanor. Most guests point out the extremely nice and supportive front desk team, making for smooth check-ins and an enjoyable stay. Although there are rare exceptions, the overall impression of the staff is one of warmth and efficiency.
In summary, Candlewood Suites - Lancaster West by IHG, delivers a positive guest experience through its strategic location, well-equipped and clean rooms and notably friendly staff, making it a favored choice for a variety of travelers.
The Residence Inn by Marriott Lancaster hotel provides exceptional customer service from a friendly and professional team of staff. Check-in is quick and easy and guests are made to feel welcome and comfortable throughout their stay. Front desk clerks are knowledgeable and accommodating, offering excellent recommendations for things to do in the area. Mary Ellen stands out for her kindness and attentiveness. Although some guests noticed that not all staff members were wearing masks correctly, overall, the staff is professional, courteous and extremely helpful. If you're looking for a hotel with a great team of staff, the Residence Inn by Marriott Lancaster is the perfect destination.
Comfort Inn Lancaster County is praised for its favorable location, offering convenient access to local attractions and the Spooky Nook Sports complex, making it ideal for sports enthusiasts and event attendees. The slightly secluded setting provides a peaceful retreat while still being accessible, which is a strong point noted by visitors. Guests enjoy a generally positive breakfast experience, with its complimentary offerings contributing to a satisfying start, despite some calls for more variety.
Rooms are generally clean and comfortable with spaciousness and updated features, although there are occasional concerns about maintenance and odors. Despite these issues, many find the rooms satisfactory for rest and relaxation. The cleanliness of the hotel is a concern, with reports of musty smells, unclean rooms, and outdated facilities impacting some guests' experience, overshadowed by less frequent positive notes on cleanliness.
The staff consistently earn praise for their friendly and accommodating demeanor, particularly Lisa Marie at the front desk, enhancing the overall guest experience. The indoor pool is a highlight, especially for families and children, but it faces criticism regarding cleanliness and operational issues. Despite the potential for a delightful experience, maintenance improvements are necessary to elevate its appeal.
The beds receive mixed reviews, with some guests enjoying the comfort and excellent pillows, while others report discomfort and issues like squeaky beds. Overall, the Comfort Inn Lancaster County presents itself as a strategically positioned retreat with a friendly staff and satisfactory amenities, although certain areas require attention to improve the guest experience.
Home2 Suites By Hilton Lancaster is a beloved hotel, particularly for families and groups of friends. The location is conveniently situated near shops and restaurants, making it an ideal choice. Even though the hotel may not be Hilton caliber, it is a pleasant stay. Although a few visitors had problems with room cleaning and room service, the majority enjoyed their commodious rooms. Although breakfast was satisfactory, some visitors felt it could be better. Some guests felt the hotel was uncomfortable and unkempt, which was unfortunate. A few guests felt disappointed by the limited pool access and noise level, while others were pleased that the hotel followed COVID-19 cleanliness precautions. Overall, if you're searching for budget-friendly accommodations in a prime location, consider staying at Home2 Suites By Hilton Lancaster.
Holiday Inn Lancaster by IHG is an ideal place for a family vacation. The hotel boasts an inviting indoor pool for kids to have fun and a gym overlooking it for parents to work out. Guests loved the delicious breakfast that is hassle-free and the hotel's attractive room rates make it an affordable option for families on a budget. However, a few visitors complained of the long wait to change rooms and potential door collisions. Others have mentioned that the staff was unfriendly towards children from traveling basketball teams. Despite the minor downsides, the hotel is still an enjoyable place to stay, perfect for family trips or a child's birthday celebration.
The Hampton Inn Lancaster is generally a pleasant and functional choice for travelers. While some guests had a subpar experience, the facilities and services are generally good with a pool available for use. Although the building is old and some rooms may be small and dated, the hotel is a passable option for those looking for a basic and functional stay. While some guests found the hotel to be overpriced, it may be an OK choice for those on a budget. However, for those expecting the quality associated with a Hilton brand, it may not meet their expectations.
The Courtyard Lancaster hotel is a great choice for those looking for a relaxing stay. The indoor heated pool and hot tub/spa were a highlight for many guests, who enjoyed the peaceful atmosphere and lack of crowds. While some guests had minor complaints about the temperature or availability of towels, the overall experience was positive. Although an outdoor pool would have been nice, the indoor pool provided a great swim experience. Overall, the Courtyard Lancaster is a great hotel for those looking for a comfortable and enjoyable stay.