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Summary of reviewsQuality Inn & Suites is strategically located in the heart of Monroe, making it an ideal choice for both families and business travelers. Its prime location offers easy access to a variety of dining, shopping, and entertainment options, enhancing the overall convenience for guests. The proximity to Wingate University also makes it attractive for visitors with academic connections. The welcoming and knowledgeable staff further elevate the experience, complementing the favorable placement of the hotel as a central hub for exploring local amenities.
Guests frequently laud the breakfast offerings, citing the wide variety and quality of food available. With a comprehensive selection including eggs, sausages, waffles, and fresh fruits, the breakfast is often described as delicious and well worth the stay. The friendly breakfast staff contribute positively to the experience, particularly in their kindness towards children. Despite minor suggestions for improvement, breakfast is recognized as a great value and a pleasant start to the day.
The rooms at Quality Inn & Suites are noted for their spaciousness and cleanliness, providing a comfortable setting for a quick overnight stay. Effective housekeeping ensures rooms are well-maintained and stocked with essentials, while amenities such as coffee machines add convenience. Although the property's older style may appear dated to some, satisfaction remains high due to the cleanliness and comfort of the rooms. The staff is attentive to family needs, preparing rollaway beds in advance to accommodate group stays.
The hotel's commitment to cleanliness extends to both rooms and common areas, ensuring a hygienic environment throughout the property. The fresh-smelling bedding adds to the pleasant stay, affirmed by positive guest reviews. Any minor maintenance issues tend to be exceptions, with the majority of feedback appreciating the facility's cleanliness and affordability.
The friendly and helpful demeanor of the hotel staff frequently earns praise from guests. Exceptional service, particularly from the front desk team, enhances the overall experience, with staff members going out of their way to assist with any concerns. The attentive housekeeping staff also contribute positively to the welcoming atmosphere, although additional training in customer service is occasionally suggested.
Finally, the comfort of the beds stands out as a notable feature. Guests appreciate the balance of firmness and softness, leading to restful sleep, particularly with the king size options. Cleanliness and upkeep are emphasized, making the beds one of the hotel's noteworthy offerings in an older building. Overall, Quality Inn & Suites consistently delivers a satisfying experience for those seeking comfort, convenience, and a friendly atmosphere.
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