7,258,491 hotelsin 60 categories
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Raffles Makkah Palace is a luxurious and sophisticated five-star hotel that offers exceptional service and attention to detail. Guests have praised the hotel's prime location with easy access to the Haram and breathtaking views of the Kaaba. The breakfast buffet is excellent with a wide range of options and attentive staff. The rooms are spacious, modern and clean with some offering panoramic views of the Kaaba. The staff are friendly, professional and efficient, providing quick and attentive service. The hotel is suitable for families with children and guests with disabilities will find it accessible. The hotel is also a great option for business travelers with facilities and services that meet high expectations. Overall, Raffles Makkah Palace is a luxurious and comfortable hotel that is highly recommended for anyone visiting Makkah.
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Assila, a Luxury Collection Hotel in Jeddah, is a top-of-the-line hotel that offers a luxurious and unforgettable experience for its guests. The hotel's prime location is perfect for travelers heading to the airport or to northern Jeddah and it is also centrally located, making it convenient to get to main destinations in the city. Guests appreciate the hotel's proximity to services, markets and restaurants, as well as its easy access to luxury shopping on Jeddah's famous Tahlia Street. The hotel's breakfast is widely praised as the best in the city and the rooms are lovely, spacious and clean with high ceilings and great bathrooms. The hotel's cleanliness is exemplary and the staff is attentive, respectful and professional, going above and beyond to ensure guests' needs are met. The rooftop pool is stunning and the gym is a wonderful facility. While there were some mixed reviews regarding the dinner service and spa, overall, guests highly recommend the hotel for its exceptional service and luxurious amenities. The hotel is perfect for business travelers and couples seeking a romantic getaway. Overall, Assila, a Luxury Collection Hotel, Jeddah, is a place where love and luxury come together to give you the experience of a lifetime.
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Summary of reviews
Al Andalus Mall Hotel, situated in a prime location in Jeddah, offers exceptional convenience and accessibility, especially with its direct connection to Al-Andalus Mall. This makes it a favorite among guests for seamless access to shopping, dining and entertainment. Its strategic location near essential services and major city attractions, along with the proximity to King Abdulaziz International Airport and the Haramain train station, appeals to both leisure and business travelers. Although the surrounding area may be undergoing construction, guests still find the location convenient and quiet.
Guests rave about the spacious and well-appointed rooms, ideal for families with features like fully stocked kitchens. Cleanliness is often noted with rooms, bathrooms and corridors generally well-maintained. However, some areas require renovation and updates, particularly the carpets and certain room facilities, which occasionally detract from the otherwise comfortable experience. Issues like old linens, bad odors and minor maintenance concerns have been pointed out, yet overall comfort is consistently valued by guests.
Breakfast at the hotel garners mixed reviews. Many guests commend the variety and quality of food with highlights including fresh croissants, waffles and an omelette station. However, some guests find the breakfast options limited and repetitive, suggesting room for improvement. Dinner sees praise for food quality but criticism for the limited menu and the absence of an open buffet. The staff’s professionalism during meal times is appreciated, adding to a generally positive dining experience.
The gym and pool areas receive mixed feedback as well. The gym is described as well-equipped but could benefit from more equipment and better maintenance. The rooftop pool is spacious and family-friendly but requires better management and cleanliness. Maintenance issues like the lack of lifeguards and flies around the pool area are noted, yet the pool remains a key highlight, especially for families with children.
Staff at Al Andalus Mall Hotel are frequently praised for their friendliness and helpfulness. Several staff members receive special mentions for their exceptional service, contributing significantly to a positive guest experience. However, there are occasional reports of unprofessional behavior and slow responses.
Wi-Fi at the hotel is generally good with many guests praising its speed and reliability, though some encounter issues with weak signals in certain areas.
Overall, Al Andalus Mall Hotel offers a solid four-star experience with its strategic location, spacious rooms, comprehensive breakfast, friendly staff and family-friendly atmosphere. While there are areas for improvement, the positive aspects are predominant, making it a desirable destination for many travelers to Jeddah.
Guests rave about the spacious and well-appointed rooms, ideal for families with features like fully stocked kitchens. Cleanliness is often noted with rooms, bathrooms and corridors generally well-maintained. However, some areas require renovation and updates, particularly the carpets and certain room facilities, which occasionally detract from the otherwise comfortable experience. Issues like old linens, bad odors and minor maintenance concerns have been pointed out, yet overall comfort is consistently valued by guests.
Breakfast at the hotel garners mixed reviews. Many guests commend the variety and quality of food with highlights including fresh croissants, waffles and an omelette station. However, some guests find the breakfast options limited and repetitive, suggesting room for improvement. Dinner sees praise for food quality but criticism for the limited menu and the absence of an open buffet. The staff’s professionalism during meal times is appreciated, adding to a generally positive dining experience.
The gym and pool areas receive mixed feedback as well. The gym is described as well-equipped but could benefit from more equipment and better maintenance. The rooftop pool is spacious and family-friendly but requires better management and cleanliness. Maintenance issues like the lack of lifeguards and flies around the pool area are noted, yet the pool remains a key highlight, especially for families with children.
Staff at Al Andalus Mall Hotel are frequently praised for their friendliness and helpfulness. Several staff members receive special mentions for their exceptional service, contributing significantly to a positive guest experience. However, there are occasional reports of unprofessional behavior and slow responses.
Wi-Fi at the hotel is generally good with many guests praising its speed and reliability, though some encounter issues with weak signals in certain areas.
Overall, Al Andalus Mall Hotel offers a solid four-star experience with its strategic location, spacious rooms, comprehensive breakfast, friendly staff and family-friendly atmosphere. While there are areas for improvement, the positive aspects are predominant, making it a desirable destination for many travelers to Jeddah.
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Outdoor Pool
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Summary of reviews
The Ritz-Carlton Jeddah is a luxurious hotel located in a great area with stunning sea views. Guests have praised the hotel's cleanliness, comfortable rooms and exceptional staff, especially Omar, Jumana, Abdullah, Ron, Mart, Vikki and Randah. The breakfast is a highlight for many guests, while the dinner experience has received mixed reviews. The hotel's spa and gym have also received mixed reviews, but the beach and family-friendly atmosphere have been highly praised. The hotel is a great option for business travelers and honeymooners seeking a luxurious and comfortable stay. Overall, The Ritz-Carlton Jeddah is a gem worth experiencing for anyone looking for the ultimate luxury vacation.
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Summary of reviews
The InterContinental Dar Al Tawhid Makkah by IHG, is a top-rated luxurious hotel located just steps away from the Haram mosque area, making it the perfect location for a spiritual or leisurely vacation. Guests rave about the convenience of being able to walk straight to the Kaaba, making it an ideal location for elderly travelers and families. The hotel offers a wide range of dishes to cater to all tastes with a great variety that even includes creatively crafted meals. The rooms are spacious with a great view of the Haram, despite the outdated furniture in some rooms. The hotel has received high praise for its cleanliness and good organization from guests. The staff is incredibly friendly and helpful, ensuring your stay is comfortable. Families traveling with children have particularly appreciated the staff at the kids' club. The hotel's facilities are technologically advanced and demonstrate a perfect harmony of modernity and luxury. Overall, guests recommend this hotel for an exceptional and unforgettable experience.
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Rosewood Jeddah is highly recommended for its outstanding location, exemplary cleanliness and exceptional staff service. Positioned by the sea and near the beautiful corniche, guests enjoy stunning sea views from both the rooms and the hotel's common areas, ensuring a serene and picturesque environment. The proximity to the beach and local attractions adds convenience and appeal, making it a prime spot for nature lovers seeking tranquility.
Guest feedback often highlights the cleanliness of the hotel, which is described as immaculate and organized, creating a comfortable and inviting atmosphere. The attentiveness of the staff plays a significant role in maintaining these high standards, contributing to a pleasant and memorable stay.
The staff at Rosewood Jeddah receive glowing commendations for their friendliness, warmth and professionalism. Specific employees like Reem, Ahlam, Samia, Alaa, Gopal and Ibrahim are frequently mentioned for their excellent service, enhancing the overall guest experience through their passion and welcoming demeanor.
While the breakfast at Rosewood Jeddah garners mixed reviews, many guests laud the quality and variety, describing it as excellent and fantastic. However, some indicate a need for more diverse offerings and improvements in food quality. Despite this, the effort in providing a pleasant buffet experience is noted.
Rooms at the hotel are generally praised for their spaciousness, cleanliness and comfort, particularly those with views of the Red Sea. However, occasional issues such as outdated furniture, room temperature regulation and bedding options are noted and suggest areas for improvement to meet guest expectations fully.
The comfort of the beds also receives mixed reviews. While some guests find the beds extremely comfortable, contributing to restful stays, there are suggestions for standardizing twin bed sizes and updating mattresses. Additionally, there is a recommendation to better inform staff about the gym's operating hours for female guests to enhance overall convenience.
In summary, Rosewood Jeddah offers a beautifully located, clean and welcoming stay with high-quality service from its commendable staff. While there are areas for improvement, particularly in breakfast variety and room amenities, the overall experience remains positive and memorable for its guests.
Guest feedback often highlights the cleanliness of the hotel, which is described as immaculate and organized, creating a comfortable and inviting atmosphere. The attentiveness of the staff plays a significant role in maintaining these high standards, contributing to a pleasant and memorable stay.
The staff at Rosewood Jeddah receive glowing commendations for their friendliness, warmth and professionalism. Specific employees like Reem, Ahlam, Samia, Alaa, Gopal and Ibrahim are frequently mentioned for their excellent service, enhancing the overall guest experience through their passion and welcoming demeanor.
While the breakfast at Rosewood Jeddah garners mixed reviews, many guests laud the quality and variety, describing it as excellent and fantastic. However, some indicate a need for more diverse offerings and improvements in food quality. Despite this, the effort in providing a pleasant buffet experience is noted.
Rooms at the hotel are generally praised for their spaciousness, cleanliness and comfort, particularly those with views of the Red Sea. However, occasional issues such as outdated furniture, room temperature regulation and bedding options are noted and suggest areas for improvement to meet guest expectations fully.
The comfort of the beds also receives mixed reviews. While some guests find the beds extremely comfortable, contributing to restful stays, there are suggestions for standardizing twin bed sizes and updating mattresses. Additionally, there is a recommendation to better inform staff about the gym's operating hours for female guests to enhance overall convenience.
In summary, Rosewood Jeddah offers a beautifully located, clean and welcoming stay with high-quality service from its commendable staff. While there are areas for improvement, particularly in breakfast variety and room amenities, the overall experience remains positive and memorable for its guests.
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Beach
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Summary of reviews
Awaliv Hotel is widely praised for its prime location in the heart of Taif, centrally positioned near major services, shopping and entertainment venues. It boasts a direct connection to the Qalb Al Taif Mall, providing guests with convenient shopping and dining options without leaving the premises. Guests also enjoy beautiful city views from the upper floors, adding to the hotel's appeal.
The hotel is noted for its cleanliness with guests frequently appreciating the well-organized and spacious rooms. The cleanliness extends to both the rooms and common areas, enhancing the overall pleasant and comfortable atmosphere. The friendly and courteous staff further elevate the guest experience with their professionalism and prompt service, particularly the reception team, which is often highlighted for their exceptional hospitality.
Dining at the hotel includes a memorable experience at the revolving restaurant, offering panoramic views of Taif. While dinner reviews are mixed, the unique setting is generally appreciated and guests have positive feedback about the lunch buffet and breakfast, particularly the oriental offerings and dishes like lamb. The breakfast, however, receives mixed reviews concerning variety and quality, suggesting room for improvement.
The rooms are described as spacious and commanding lovely views, though the decor and furnishings are seen as outdated, prompting calls for renovation. Issues like poor quality furnishings, broken beds and old bathrooms are noted. Despite these concerns, the hotel maintains a charming ambiance and delivers commendable room service.
The hotel caters well to families, offering amenities such as free late check-out for those with babies and easy access to shopping and entertainment. Family-friendly features have earned positive feedback, though suggestions for more kid-friendly activities and better bathroom facilities are made.
Overall, Awaliv Hotel stands out for its exceptional location, cleanliness, dedicated staff and unique dining options. Although there are areas for improvement, especially regarding room updates and consistent maintenance, the overall experience at the hotel remains largely positive, making it a desirable choice for both business and leisure travelers.
The hotel is noted for its cleanliness with guests frequently appreciating the well-organized and spacious rooms. The cleanliness extends to both the rooms and common areas, enhancing the overall pleasant and comfortable atmosphere. The friendly and courteous staff further elevate the guest experience with their professionalism and prompt service, particularly the reception team, which is often highlighted for their exceptional hospitality.
Dining at the hotel includes a memorable experience at the revolving restaurant, offering panoramic views of Taif. While dinner reviews are mixed, the unique setting is generally appreciated and guests have positive feedback about the lunch buffet and breakfast, particularly the oriental offerings and dishes like lamb. The breakfast, however, receives mixed reviews concerning variety and quality, suggesting room for improvement.
The rooms are described as spacious and commanding lovely views, though the decor and furnishings are seen as outdated, prompting calls for renovation. Issues like poor quality furnishings, broken beds and old bathrooms are noted. Despite these concerns, the hotel maintains a charming ambiance and delivers commendable room service.
The hotel caters well to families, offering amenities such as free late check-out for those with babies and easy access to shopping and entertainment. Family-friendly features have earned positive feedback, though suggestions for more kid-friendly activities and better bathroom facilities are made.
Overall, Awaliv Hotel stands out for its exceptional location, cleanliness, dedicated staff and unique dining options. Although there are areas for improvement, especially regarding room updates and consistent maintenance, the overall experience at the hotel remains largely positive, making it a desirable choice for both business and leisure travelers.
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Honeymoon
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Summary of reviews
InterContinental Jeddah by IHG, stands out for its prime location along Corniche Road in the Hamra area, providing guests with stunning sea views and easy access to the beach and tourist attractions like the Jeddah fountain. The central location's convenience is enhanced by the short distance to the city center and business districts, making it an ideal choice for both business and leisure travelers.
The breakfast experience receives high praise for its variety and quality, catering to both local and international tastes. While the food is commendable, the cost is often viewed as high. Dinner at the hotel also boasts excellent taste and service but faces criticism for its high prices and limited menu variety.
Room experiences are mixed. Guests appreciate the spaciousness, cleanliness and some nice touches like lavender scents and amenities such as a Nespresso machine. However, many find the rooms dated with old furnishings and cleanliness issues detracting from their stay. Noise levels and slow room service are additional concerns.
Cleanliness in public areas is generally well-maintained, but certain rooms and furniture are outdated and need replacement. Guests highlight the need for more attention to details in some areas, such as bathrooms and the spa.
Staff at the hotel earn high marks for their professionalism, friendliness and exceptional service with special mentions of helpful individuals at the reception and breakfast service. There are occasional mentions of slow responses and minor dissatisfaction with reception staff at times, but overall, the staff contribute significantly to the positive guest experience.
WiFi access is available throughout the property, though some guests report connectivity issues and slower speeds at peak times. The spa and gym receive mixed feedback with guests enjoying the facilities but noting that both need better maintenance and updates. The pool is appreciated for its size and cleanliness but requires substantial updates and better supervision.
Parking is generally convenient and free, though sometimes challenging due to limited slots. The hotel is family-friendly, providing a comfortable environment for guests of all ages. Beds receive positive remarks for comfort, though some guests note issues with worn-out bed sheets and the bed height.
Overall, InterContinental Jeddah is a favored choice for its location, staff and some strong amenities, though it has areas that require improvement to fully meet five-star expectations.
The breakfast experience receives high praise for its variety and quality, catering to both local and international tastes. While the food is commendable, the cost is often viewed as high. Dinner at the hotel also boasts excellent taste and service but faces criticism for its high prices and limited menu variety.
Room experiences are mixed. Guests appreciate the spaciousness, cleanliness and some nice touches like lavender scents and amenities such as a Nespresso machine. However, many find the rooms dated with old furnishings and cleanliness issues detracting from their stay. Noise levels and slow room service are additional concerns.
Cleanliness in public areas is generally well-maintained, but certain rooms and furniture are outdated and need replacement. Guests highlight the need for more attention to details in some areas, such as bathrooms and the spa.
Staff at the hotel earn high marks for their professionalism, friendliness and exceptional service with special mentions of helpful individuals at the reception and breakfast service. There are occasional mentions of slow responses and minor dissatisfaction with reception staff at times, but overall, the staff contribute significantly to the positive guest experience.
WiFi access is available throughout the property, though some guests report connectivity issues and slower speeds at peak times. The spa and gym receive mixed feedback with guests enjoying the facilities but noting that both need better maintenance and updates. The pool is appreciated for its size and cleanliness but requires substantial updates and better supervision.
Parking is generally convenient and free, though sometimes challenging due to limited slots. The hotel is family-friendly, providing a comfortable environment for guests of all ages. Beds receive positive remarks for comfort, though some guests note issues with worn-out bed sheets and the bed height.
Overall, InterContinental Jeddah is a favored choice for its location, staff and some strong amenities, though it has areas that require improvement to fully meet five-star expectations.
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Luxury
Honeymoon
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+7
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Summary of reviews
The Swissotel Jeddah Al Hamra, is highly recommended for its excellent location, friendly staff and top-notch breakfast. Guests consistently rave about the hotel's cleanliness and hospitality with the staff receiving high praise for their friendliness and willingness to help. The hotel's comfortable and clean rooms, spacious beds and reliable wifi also contribute to a positive experience. While some guests note that the rooms give an older, dated look, the overall consensus is that this property is superb and exceptional. The hotel is a great choice for both business and leisure travelers with excellent services and facilities available. The only downside mentioned was the pool area not quite matching up to the five-star standard, but with all the other great facilities and services available, that's a small hiccup in an otherwise incredible stay.
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Family
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The Makkah Clock Royal Tower, A Fairmont Hotel is highly praised for its superb location with guests calling it the best location for those visiting for Umrah. The hotel is conveniently located right across from the Haram and provides beautiful views of the holy site. The breakfast buffet has received mixed reviews with some guests finding it basic while others describe it as fantastic with a lot of options. The well-maintained rooms are clean, spacious and feature good-sized bathrooms with immaculate cleanliness being a significant advantage of this hotel. The hotel is generally quite clean and well-maintained with guests noting that the rooms are immaculately clean and tidy. The professional and friendly staff are a highlight of the hotel, always willing to help with fast and excellent service. The hotel boasts comfy rooms with super comfy mattresses that guarantee a good night's sleep. Despite some guests feeling that it is not currently a true 5-star property, the overall experience is superb with guests finding the hotel fantastic and fruitful for their 5-star stay in Makkah.
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Luxury
Sustainability Journey
$
+1
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Summary of reviews
Jeddah Hilton is widely regarded for its prime location, directly situated on the Corniche, offering breathtaking sea views from rooms with balconies, the lobby and on-site restaurants. Its proximity to various attractions, cafes and entertainment venues is a significant draw for both tourists and business travelers. Many guests commend the cleanliness and upscale nature of the hotel, as well as the courteous and professional staff who contribute to a luxurious and convenient stay.
The breakfast experience at Jeddah Hilton is generally positive with a diverse and abundant buffet that includes a variety of pastries and dishes. The pleasant dining ambiance and helpful service, especially at the omelet stations, are frequently mentioned. However, some guests have called for greater variety, particularly in international cuisine and have noted the high cost of breakfast, especially during Ramadan.
Dinner reviews are mixed with many guests praising the delicious food and exceptional service. However, the high cost and limited variety of food options have been pointed out with some guests experiencing inconsistencies in meal quality. The executive lounge, in particular, has been noted for its unimpressive food options.
The rooms at the hotel receive praise for their spaciousness and beautiful sea views. Clean and comfortable beds are common highlights. Nevertheless, there are frequent mentions of outdated furniture, maintenance issues and noise disturbances from ongoing renovations. The recent renovations in some rooms have been positively received, enhancing the overall guest experience.
Cleanliness is a strong point at Jeddah Hilton with guests appreciating the tidy and spacious rooms, as well as the well-maintained lobby, entrance and restaurant areas. However, isolated incidents of maintenance issues and lapses in cleaning were noted by some guests.
The staff at Jeddah Hilton are frequently lauded for their professionalism and helpfulness. Key individuals often receive special mentions for their exceptional service, contributing to smooth check-ins and attentive room service. Despite occasional reports of unprofessionalism and delays, the staff's commitment to hospitality is generally well-recognized.
WiFi availability is appreciated, but connectivity issues and slow speeds have been a source of frustration for guests, especially in rooms and the executive lounge.
The gym and health club facilities, including a well-equipped gym, swimming pool and tennis courts, are highly praised for their quality and the professional staff. However, some improvements for female guests and extended gym hours were suggested.
The pool facilities are generally well-received for their cleanliness and beauty with separate sections for men, women and children. However, maintenance issues, particularly with the outdoor pool and lack of service around the pool are areas that need attention.
The beachfront location is a major highlight with stunning sea views from various parts of the hotel. While the private beach is appreciated, some guests found it inconvenient to access and unsuitable for swimming.
Parking services receive mixed feedback with guests appreciating the ample and spacious parking options, including valet services. However, slow service times and crowded parking lots were noted as areas needing improvement.
Overall, Jeddah Hilton is a top choice for travelers seeking a luxurious stay with prime sea views, excellent facilities and a professional staff, though some areas could benefit from enhancements.
The breakfast experience at Jeddah Hilton is generally positive with a diverse and abundant buffet that includes a variety of pastries and dishes. The pleasant dining ambiance and helpful service, especially at the omelet stations, are frequently mentioned. However, some guests have called for greater variety, particularly in international cuisine and have noted the high cost of breakfast, especially during Ramadan.
Dinner reviews are mixed with many guests praising the delicious food and exceptional service. However, the high cost and limited variety of food options have been pointed out with some guests experiencing inconsistencies in meal quality. The executive lounge, in particular, has been noted for its unimpressive food options.
The rooms at the hotel receive praise for their spaciousness and beautiful sea views. Clean and comfortable beds are common highlights. Nevertheless, there are frequent mentions of outdated furniture, maintenance issues and noise disturbances from ongoing renovations. The recent renovations in some rooms have been positively received, enhancing the overall guest experience.
Cleanliness is a strong point at Jeddah Hilton with guests appreciating the tidy and spacious rooms, as well as the well-maintained lobby, entrance and restaurant areas. However, isolated incidents of maintenance issues and lapses in cleaning were noted by some guests.
The staff at Jeddah Hilton are frequently lauded for their professionalism and helpfulness. Key individuals often receive special mentions for their exceptional service, contributing to smooth check-ins and attentive room service. Despite occasional reports of unprofessionalism and delays, the staff's commitment to hospitality is generally well-recognized.
WiFi availability is appreciated, but connectivity issues and slow speeds have been a source of frustration for guests, especially in rooms and the executive lounge.
The gym and health club facilities, including a well-equipped gym, swimming pool and tennis courts, are highly praised for their quality and the professional staff. However, some improvements for female guests and extended gym hours were suggested.
The pool facilities are generally well-received for their cleanliness and beauty with separate sections for men, women and children. However, maintenance issues, particularly with the outdoor pool and lack of service around the pool are areas that need attention.
The beachfront location is a major highlight with stunning sea views from various parts of the hotel. While the private beach is appreciated, some guests found it inconvenient to access and unsuitable for swimming.
Parking services receive mixed feedback with guests appreciating the ample and spacious parking options, including valet services. However, slow service times and crowded parking lots were noted as areas needing improvement.
Overall, Jeddah Hilton is a top choice for travelers seeking a luxurious stay with prime sea views, excellent facilities and a professional staff, though some areas could benefit from enhancements.
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Luxury
Beachfront
$
+3
Info
Summary of reviews
The Radisson Blu Hotel, Jeddah Al Salam is considered a luxurious and comfortable five-star hotel with exceptional service that guests rave about. The hotel's location is prime, making it perfect for tourists to explore Jeddah with underground parking available. Reviews of the hotel's breakfast are mixed but generally considered good with some wishing there was a greater variety. The rooms are spacious, modern, well-maintained, clean and quiet with luxurious bathrooms and comfortable beds. The staff are polite, friendly and helpful and the hotel is praised for its cleanliness and sophistication. The spa is a must-try with guests having an unforgettable experience of luxury and pampering. The hotel's outdoor and children's pool are well-maintained, though it's not available for women. The hotel is also family-friendly with spacious two-bedroom suites perfect for families. The beds are comfortable with some guests emphasizing the comfort of the pillows. The Radisson Blu Hotel in Jeddah Al Salam is accessible for guests with disabilities and has been described as 'accessible.' It is a reliable choice for short business stays and is considered a great option for travelers looking for a truly amazing hotel.
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Spa
$
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Summary of reviews
Hilton Suites Jabal Omar Makkah garners significant positive reviews for its prime location, exceptional service and high-quality facilities. Situated just a short walk from the Haram, the hotel offers unparalleled convenience for visitors with easy access to key gates like King Fahd Gate and King Abdullah Expansion. Its proximity to shopping centers, pharmacies and grocery stores, coupled with breathtaking views of the Haram from the rooms, enhances the overall experience.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
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Luxury
Sustainability Journey
Bay La Sun Hotel and Marina - Emaar King Abdullah Economic City
Hotel in King Abdullah Economic City
8.3
Very GoodFrom $132
$
+2
Info
Summary of reviews
Bay La Sun Hotel and Marina in King Abdullah Economic City (KAEC) is highly praised for its exceptional location, offering serene views of the coastline, marina, gardens and pool. It strikes a balance between tranquility and convenience with close proximity to essential facilities like Mohammad Bin Salman College and various activity hubs. The hotel's marina views and easy access to yacht rentals and boating trips enhance its appeal, creating a peaceful atmosphere perfect for relaxation. Despite limited nearby dining options, the hotel's restaurant and facilities ensure a convenient and picturesque stay.
The breakfast experience is generally positive with many guests appreciating the diverse and delicious options provided. However, the high cost of breakfast remains a common concern. Dinner experiences are mostly favorable with the food's quality and variety receiving high marks, especially when enjoyed on the terrace. Nonetheless, some guests feel the meal prices are steep and delays in service are noted.
Rooms are often described as spacious, clean and well-equipped with modern amenities, offering pleasant marina views. While some furniture may appear dated and there are occasional maintenance issues, the dedicated housekeeping and room service teams are commended for their efforts. The hotel's cleanliness standards are high, contributing to a serene and comfortable atmosphere. However, some maintenance areas, such as carpets and bathrooms, require attention.
The staff receives abundant praise for their professionalism, politeness and helpfulness. Specific employees are highlighted for their exemplary service, creating a welcoming and inviting environment. Free Wi-Fi generally meets guests' expectations despite occasional connectivity issues. The gym and pool facilities are well-maintained and clean, although the pool can become crowded and there are restrictions on swimming times and areas.
Parking options are ample and free, offering convenience despite occasional congestion during peak times and a lack of valet services. The hotel is particularly family-friendly with numerous activities for children, including a children's club, pool and various recreational facilities. Overall, Bay La Sun Hotel and Marina is an excellent choice for families and travelers seeking a blend of natural beauty, modern amenities and exceptional service.
The breakfast experience is generally positive with many guests appreciating the diverse and delicious options provided. However, the high cost of breakfast remains a common concern. Dinner experiences are mostly favorable with the food's quality and variety receiving high marks, especially when enjoyed on the terrace. Nonetheless, some guests feel the meal prices are steep and delays in service are noted.
Rooms are often described as spacious, clean and well-equipped with modern amenities, offering pleasant marina views. While some furniture may appear dated and there are occasional maintenance issues, the dedicated housekeeping and room service teams are commended for their efforts. The hotel's cleanliness standards are high, contributing to a serene and comfortable atmosphere. However, some maintenance areas, such as carpets and bathrooms, require attention.
The staff receives abundant praise for their professionalism, politeness and helpfulness. Specific employees are highlighted for their exemplary service, creating a welcoming and inviting environment. Free Wi-Fi generally meets guests' expectations despite occasional connectivity issues. The gym and pool facilities are well-maintained and clean, although the pool can become crowded and there are restrictions on swimming times and areas.
Parking options are ample and free, offering convenience despite occasional congestion during peak times and a lack of valet services. The hotel is particularly family-friendly with numerous activities for children, including a children's club, pool and various recreational facilities. Overall, Bay La Sun Hotel and Marina is an excellent choice for families and travelers seeking a blend of natural beauty, modern amenities and exceptional service.
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Mövenpick Hotel City Star Jeddah is widely celebrated for its exceptional location, conveniently situated near the airport and providing easy access to key areas, including renowned malls and the Corniche. Guests appreciate the tranquil surroundings and the high standards of cleanliness and excellent service, consistent with the Mövenpick brand.
The hotel’s breakfast offerings are often praised for their diversity, freshness and deliciousness with an outstanding level of service. Although some guests suggest adding more variety and fresh fruits, the overall sentiment leans towards a highly positive breakfast experience.
Dinner services receive mixed reviews with some guests enjoying room-delivered meals while others find the food not meeting five-star standards. Limited buffet options and high prices have been noted and there's feedback on the restaurant's restricted hours.
Rooms are praised for their spaciousness, comfortable beds and elegant decor. The inclusion of amenities like Nespresso machines adds to the comfort. While some guests note issues like unpleasant smells and housekeeping lapses, the overall ambiance and luxury of the rooms receive favorable comments.
Cleanliness is generally commended with many guests noting spotless rooms and well-maintained facilities. However, some complaints about moldy smells, dusty carpets and inconsistencies in housekeeping suggest room for improvement.
The staff stands out for their professionalism and courtesy with notable mentions of individuals at the reception and other departments. The team's dedication to providing excellent service significantly enhances the guest experience, despite occasional errors in reservations.
The Wi-Fi service is mostly reliable, though some guests report issues with speed and connectivity. The rooftop pool and indoor pool are appreciated for their cleanliness and service, though improvements in heating and maintenance are needed.
Parking facilities offer several conveniences, including free parking, but some guests point out issues like an awkward underground parking angle and slow exit gates. A family-friendly atmosphere makes it a top choice for those traveling with children, offering comfortable and spacious rooms that feel like a home away from home.
The beds receive mixed feedback; many guests find them very comfortable, but some report issues with cleanliness and pillow quality. Overall, the hotel is lauded for its luxurious ambiance, elegant decor and high standards that deliver a true five-star experience, making it an excellent choice for both business and leisure travelers.
The hotel’s breakfast offerings are often praised for their diversity, freshness and deliciousness with an outstanding level of service. Although some guests suggest adding more variety and fresh fruits, the overall sentiment leans towards a highly positive breakfast experience.
Dinner services receive mixed reviews with some guests enjoying room-delivered meals while others find the food not meeting five-star standards. Limited buffet options and high prices have been noted and there's feedback on the restaurant's restricted hours.
Rooms are praised for their spaciousness, comfortable beds and elegant decor. The inclusion of amenities like Nespresso machines adds to the comfort. While some guests note issues like unpleasant smells and housekeeping lapses, the overall ambiance and luxury of the rooms receive favorable comments.
Cleanliness is generally commended with many guests noting spotless rooms and well-maintained facilities. However, some complaints about moldy smells, dusty carpets and inconsistencies in housekeeping suggest room for improvement.
The staff stands out for their professionalism and courtesy with notable mentions of individuals at the reception and other departments. The team's dedication to providing excellent service significantly enhances the guest experience, despite occasional errors in reservations.
The Wi-Fi service is mostly reliable, though some guests report issues with speed and connectivity. The rooftop pool and indoor pool are appreciated for their cleanliness and service, though improvements in heating and maintenance are needed.
Parking facilities offer several conveniences, including free parking, but some guests point out issues like an awkward underground parking angle and slow exit gates. A family-friendly atmosphere makes it a top choice for those traveling with children, offering comfortable and spacious rooms that feel like a home away from home.
The beds receive mixed feedback; many guests find them very comfortable, but some report issues with cleanliness and pillow quality. Overall, the hotel is lauded for its luxurious ambiance, elegant decor and high standards that deliver a true five-star experience, making it an excellent choice for both business and leisure travelers.
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Conrad Jabal Omar Makkah enjoys an outstanding reputation, particularly for its exceptional location, making it a top choice for visitors to Makkah. The hotel's proximity to the Haram, just a minute or short walk away, is frequently highlighted, affording guests incredible convenience for prayers and visits to significant city landmarks. This prime location, near popular shopping centers and offering fantastic views of the Kaaba, enhances the overall stay experience and is often described as perfect and superb.
Guests also laud the extensive and varied breakfast offerings at Conrad Jabal Omar Makkah. The quality of food is frequently noted as outstanding with a broad selection catering to diverse tastes, including international and local cuisines. The breakfast experience is described as amazing and memorable with special meals for kids and efficient service from friendly staff.
The dinner offerings receive mixed reviews. While many guests appreciate the variety and taste, particularly the international and Arabic cuisine, some find the food selections lacking in quality and variety. Pricing is another point of contention with several guests finding it expensive. However, the staff's attentiveness and the restaurant's ambiance are positively noted.
The rooms at Conrad Jabal Omar Makkah are broadly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern decor, large bathrooms and cozy beds with family-friendly connected rooms adding convenience. The beautiful views, especially partial views of the Haram, significantly enhance the experience. Though some minor issues with outdated furniture and occasional lapses in cleaning services are mentioned, the overall sentiment remains positive.
Cleanliness is a significant highlight with the hotel maintaining high standards across its rooms and common areas, contributing to a luxurious feel. The housekeeping services receive particular praise for their attentiveness and efficiency.
The staff service is another strong point at Conrad Jabal Omar Makkah, characterized by warmth, friendliness and professionalism. Guests frequently commend the hospitable and accommodating nature of staff across all departments, from reception to housekeeping and restaurant services. The efforts of specific staff members who go the extra mile to provide exceptional service are often recognized, enhancing the overall guest experience.
The Wi-Fi service, however, elicits mixed feedback. While some guests find the connectivity adequate, many express dissatisfaction with slow speeds, weak signals and frequent disconnections. There is a need for improved internet service to meet the high expectations of guests.
Parking services are available but considered expensive by many guests who feel that parking fees should be included or reduced for hotel patrons. Navigating the parking area and managing tickets can also be cumbersome.
Conrad Jabal Omar Makkah is notably family-friendly with spacious accommodations and thoughtful services catering specifically to families. The hotel's proximity to the Haram, coupled with accommodating staff and special touches such as extra beds provided at no additional charge, make it highly recommended for families. Children enjoy the spacious rooms and kid-friendly meals, adding to the appeal for family stays.
The hotel's beds receive high marks for comfort with many guests recognizing the quality of sleep they provide. Though some occasional issues with bed conditions are noted, the general sentiment highlights the beds as a notable feature of the stay.
In conclusion, Conrad Jabal Omar Makkah excels in location, cleanliness, breakfast offerings, staff service and family-friendly accommodations. Areas for improvement include the dinner experience, Wi-Fi service and parking fees. Despite these minor shortcomings, the hotel maintains its status as a premier five-star establishment in Makkah, delivering a memorable and enjoyable stay for its guests.
Guests also laud the extensive and varied breakfast offerings at Conrad Jabal Omar Makkah. The quality of food is frequently noted as outstanding with a broad selection catering to diverse tastes, including international and local cuisines. The breakfast experience is described as amazing and memorable with special meals for kids and efficient service from friendly staff.
The dinner offerings receive mixed reviews. While many guests appreciate the variety and taste, particularly the international and Arabic cuisine, some find the food selections lacking in quality and variety. Pricing is another point of contention with several guests finding it expensive. However, the staff's attentiveness and the restaurant's ambiance are positively noted.
The rooms at Conrad Jabal Omar Makkah are broadly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern decor, large bathrooms and cozy beds with family-friendly connected rooms adding convenience. The beautiful views, especially partial views of the Haram, significantly enhance the experience. Though some minor issues with outdated furniture and occasional lapses in cleaning services are mentioned, the overall sentiment remains positive.
Cleanliness is a significant highlight with the hotel maintaining high standards across its rooms and common areas, contributing to a luxurious feel. The housekeeping services receive particular praise for their attentiveness and efficiency.
The staff service is another strong point at Conrad Jabal Omar Makkah, characterized by warmth, friendliness and professionalism. Guests frequently commend the hospitable and accommodating nature of staff across all departments, from reception to housekeeping and restaurant services. The efforts of specific staff members who go the extra mile to provide exceptional service are often recognized, enhancing the overall guest experience.
The Wi-Fi service, however, elicits mixed feedback. While some guests find the connectivity adequate, many express dissatisfaction with slow speeds, weak signals and frequent disconnections. There is a need for improved internet service to meet the high expectations of guests.
Parking services are available but considered expensive by many guests who feel that parking fees should be included or reduced for hotel patrons. Navigating the parking area and managing tickets can also be cumbersome.
Conrad Jabal Omar Makkah is notably family-friendly with spacious accommodations and thoughtful services catering specifically to families. The hotel's proximity to the Haram, coupled with accommodating staff and special touches such as extra beds provided at no additional charge, make it highly recommended for families. Children enjoy the spacious rooms and kid-friendly meals, adding to the appeal for family stays.
The hotel's beds receive high marks for comfort with many guests recognizing the quality of sleep they provide. Though some occasional issues with bed conditions are noted, the general sentiment highlights the beds as a notable feature of the stay.
In conclusion, Conrad Jabal Omar Makkah excels in location, cleanliness, breakfast offerings, staff service and family-friendly accommodations. Areas for improvement include the dinner experience, Wi-Fi service and parking fees. Despite these minor shortcomings, the hotel maintains its status as a premier five-star establishment in Makkah, delivering a memorable and enjoyable stay for its guests.
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Habitat Hotel All Suites - Jeddah boasts an exceptional location, strategically situated near the airport, which provides easy access to key services and attractions. This makes it an ideal choice for business travelers and tourists alike. Guests particularly appreciate the proximity to shopping centers like the Mall of Arabia and the upscale neighborhood in which the hotel resides. The tranquil and peaceful ambiance, coupled with spacious rooms and ample parking, enhances the overall guest experience. The hotel's impressive design and website also receive positive remarks.
The hotel offers a varied and plentiful breakfast buffet, praised by many for its quality and delicious nature with breakfast served until 11 o'clock. However, some guests have pointed out areas needing improvement, such as the inclusion of fresher options and better management during breakfast service. Similar mixed reviews extend to the dining experience with the food quality and restaurant ambiance receiving commendations, although concerns about management, waiting times and service pricing persist.
The rooms at Habitat Hotel All Suites are consistently described as spacious and well-furnished, ideal for families and travelers who appreciate a generous amount of space. Cleanliness and comfort are frequently highlighted, although there are mentions of outdated furniture and fixtures needing maintenance. Despite occasional issues with room allocation and noise, the hotel's spacious living spaces with amenities like dining areas and kitchenettes remain appealing.
Cleanliness at the hotel receives mixed reviews with some guests appreciating the overall tidiness and organized nature of the establishment. However, delayed or ignored room cleaning services and issues with outdated furniture and carpets are commonly noted. The swimming pool, although popular for its size and rooftop views, also faces critiques regarding cleanliness and maintenance.
Staff interactions garner both high praise and notable criticisms. Certain employees receive extensive commendations for their professionalism and helpfulness, which contributes positively to the overall guest experience. Nonetheless, the reception staff's lack of professionalism and slow service are recurring concerns, suggesting a need for better training and guest handling.
Internet services at the hotel fall short with frequent mentions of weak and intermittent Wi-Fi. Despite this, the rooftop swimming pool, considered a delight by many and the family-friendly environment with spacious accommodation options are substantial positives.
Overall, Habitat Hotel All Suites - Jeddah is a solid three-star establishment offering clean, comfortable accommodations and a convenient location. While the hotel meets basic standards and provides essential amenities, significant improvements in service, cleanliness and maintenance are necessary to elevate it beyond its current rating. With a thorough update to its facilities and better staff training, the hotel has the potential to enhance its guest experience substantially.
The hotel offers a varied and plentiful breakfast buffet, praised by many for its quality and delicious nature with breakfast served until 11 o'clock. However, some guests have pointed out areas needing improvement, such as the inclusion of fresher options and better management during breakfast service. Similar mixed reviews extend to the dining experience with the food quality and restaurant ambiance receiving commendations, although concerns about management, waiting times and service pricing persist.
The rooms at Habitat Hotel All Suites are consistently described as spacious and well-furnished, ideal for families and travelers who appreciate a generous amount of space. Cleanliness and comfort are frequently highlighted, although there are mentions of outdated furniture and fixtures needing maintenance. Despite occasional issues with room allocation and noise, the hotel's spacious living spaces with amenities like dining areas and kitchenettes remain appealing.
Cleanliness at the hotel receives mixed reviews with some guests appreciating the overall tidiness and organized nature of the establishment. However, delayed or ignored room cleaning services and issues with outdated furniture and carpets are commonly noted. The swimming pool, although popular for its size and rooftop views, also faces critiques regarding cleanliness and maintenance.
Staff interactions garner both high praise and notable criticisms. Certain employees receive extensive commendations for their professionalism and helpfulness, which contributes positively to the overall guest experience. Nonetheless, the reception staff's lack of professionalism and slow service are recurring concerns, suggesting a need for better training and guest handling.
Internet services at the hotel fall short with frequent mentions of weak and intermittent Wi-Fi. Despite this, the rooftop swimming pool, considered a delight by many and the family-friendly environment with spacious accommodation options are substantial positives.
Overall, Habitat Hotel All Suites - Jeddah is a solid three-star establishment offering clean, comfortable accommodations and a convenient location. While the hotel meets basic standards and provides essential amenities, significant improvements in service, cleanliness and maintenance are necessary to elevate it beyond its current rating. With a thorough update to its facilities and better staff training, the hotel has the potential to enhance its guest experience substantially.
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The Radisson Blu Hotel, Jeddah Corniche offers travelers a prime location with close proximity to Jeddah's main attractions such as the new Corniche, marina and Red Sea Mall. Guests appreciate the beautiful views, particularly those overlooking the sea and the Formula 1 circuit, as well as the tranquil and clean environment despite ongoing construction in the area. The breakfast experience at the hotel garners widespread acclaim for its variety, freshness and luxurious presentation, even though a few guests suggest improvements in variety and pricing.
Dinner service also receives positive feedback, especially regarding the quality of room service and the Friday evening buffet, all enhanced by attentive staff members. However, there are sporadic complaints about food variety and prices.
Rooms at the hotel are often praised for being clean, spacious and modern with pleasing sea views. Comfortable beds and well-maintained facilities contribute to a cozy atmosphere, though some guests report minor maintenance issues. The hotel stands out for its exceptional cleanliness, thanks to diligent housekeeping staff who maintain high hygiene standards throughout the premises.
Reception and overall staff service receive high marks for professionalism and friendliness with many staff members being singled out for their exceptional customer service. The courteous and helpful staff significantly enhance guests' experiences.
However, the hotel's Wi-Fi service receives mixed reviews; while it is appreciated for being free, some guests find it to be slow and unreliable. The spa and gym services are noted for their quality, albeit with some suggestions for improving the gym's equipment and size. The pool, offering great sea views, also has mixed reviews with some maintenance issues being highlighted.
Families find the hotel particularly accommodating with a kid-friendly environment, engaging activities and a staff team that contribute to a pleasant family stay. Finally, the comfort of the beds is frequently praised, ensuring a restful night's sleep for most guests.
In conclusion, the Radisson Blu Hotel, Jeddah Corniche provides a generally positive and comfortable stay with excellent staff service, modern amenities and a strategic location, despite some areas needing attention.
Dinner service also receives positive feedback, especially regarding the quality of room service and the Friday evening buffet, all enhanced by attentive staff members. However, there are sporadic complaints about food variety and prices.
Rooms at the hotel are often praised for being clean, spacious and modern with pleasing sea views. Comfortable beds and well-maintained facilities contribute to a cozy atmosphere, though some guests report minor maintenance issues. The hotel stands out for its exceptional cleanliness, thanks to diligent housekeeping staff who maintain high hygiene standards throughout the premises.
Reception and overall staff service receive high marks for professionalism and friendliness with many staff members being singled out for their exceptional customer service. The courteous and helpful staff significantly enhance guests' experiences.
However, the hotel's Wi-Fi service receives mixed reviews; while it is appreciated for being free, some guests find it to be slow and unreliable. The spa and gym services are noted for their quality, albeit with some suggestions for improving the gym's equipment and size. The pool, offering great sea views, also has mixed reviews with some maintenance issues being highlighted.
Families find the hotel particularly accommodating with a kid-friendly environment, engaging activities and a staff team that contribute to a pleasant family stay. Finally, the comfort of the beds is frequently praised, ensuring a restful night's sleep for most guests.
In conclusion, the Radisson Blu Hotel, Jeddah Corniche provides a generally positive and comfortable stay with excellent staff service, modern amenities and a strategic location, despite some areas needing attention.
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The Movenpick Hotel & Residences Hajar Tower Makkah is highly praised for its strategic and convenient location, which places guests just a short walk from the Haram, making it ideal for worshippers, including elderly visitors. Its setting within the Clock Tower complex provides easy access to shops and restaurants and rooms with views of the Kaaba enhance the experience, making it a top choice for visitors aiming to stay close to the holy site.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
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