InfoSummary of reviewsMy Studio Hotel City Center in Surabaya enjoys a strategic location close to the Gubeng train station, making it an ideal choice for travelers needing quick transit or wishing to explore regional attractions like Mount Bromo. Guests appreciate its central position, affordability, and proximity to dining and shopping options, making it a convenient hub for city adventures or a leisurely stopover.
The hotel provides a complimentary breakfast, which, though simple with offerings such as toast and coffee, aligns with the expectations of a budget-friendly stay. The breakfast may not satisfy those accustomed to a heartier spread, but it is a valued inclusion for many looking to start their day economically.
Rooms at the hotel draw mixed reviews, praised for spaciousness and particularly for comfortable beds that offer privacy and relaxation, thanks to the capsule-style design. However, some issues are noted with cleanliness in shared facilities and variability in room sizes, which may affect guest comfort for those staying longer or traveling with more luggage.
Cleanliness standards vary, with dormitories generally kept tidy, providing a quiet environment for rest. However, the bathroom facilities tend to disappoint many guests due to inadequate maintenance, with frequent reports of outdated amenities and insufficient cleanliness.
A standout feature of the hotel is its staff, renowned for their helpfulness, friendliness, and effective communication, including in English, which significantly enhances the guest experience. The positive interactions with the staff often outweigh other shortcomings of the property.
Overall, the comfort of the beds, coupled with the friendly service and prime location, leaves many guests with a favorable impression, making My Studio Hotel City Center a solid choice for travelers seeking affordable accommodation near the heart of Surabaya. Show more
InfoSummary of reviewsHotel Santika Premiere Gubeng Surabaya is highly regarded by guests for its strategic location, exceptional breakfast offerings, spacious rooms, consistent cleanliness, attentive staff, and comfortable beds. Located centrally in Surabaya, the hotel allows convenient access to key transport links and city attractions, providing guests with both stunning city views and a variety of exciting experiences.
The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.
Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.
The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.
Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.
Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns. Show more
