InfoSummary of reviewsKilmichael House, located on the serene outskirts of Inverness, offers guests a harmonious blend of tranquility and convenience, making it an ideal base for exploring local attractions like Loch Ness and Urquhart Castle. Surrounded by picturesque fields and mountains, this beautifully maintained Victorian house immerses guests in idyllic surroundings while providing easy access to nearby shops and restaurants. Visitors appreciate the peaceful ambiance and comfortable accommodations, which feature sublime rooms offering stunning views of the gardens and fields.
The breakfast at Kilmichael House is a standout feature, garnering praise for its generous and delicious offerings, including incredible homemade croissants and berry jam. Guests who opt for the breakfast experience are impressed by its quality and variety, although clearer communication about its availability would enhance guest satisfaction.
The spacious, modern rooms are meticulously clean and beautifully decorated, ensuring a restful and relaxing stay. Each room comes equipped with modern amenities like bathrooms, seating areas, and kettles, complemented by well-maintained communal spaces. The hotel's emphasis on cleanliness and maintenance consistently exceeds expectations, contributing to a comfortable and inviting environment.
A significant part of the memorable experience at Kilmichael House is owed to Charlotte and the attentive staff. Their friendly and welcoming demeanor, paired with a wealth of local knowledge, significantly enriches the hospitality experience. From personalized recommendations to thoughtful gestures, the staff adds a personal touch that ensures guests feel at home.
Beds in Kilmichael House are particularly praised for their size and comfort, with king-size options enhancing the luxurious experience. The ample space and comfort make it easy for guests to unwind and enjoy a relaxing stay. Overall, Kilmichael House offers a delightful retreat that leaves a lasting impression, encouraging visitors to return and cherish the charming experience. Show more
InfoSummary of reviewsSet amidst the charming and scenic surroundings of Drumnadrochit, the Loch Ness Lodge Hotel is celebrated for its ideal location near Loch Ness. Guests frequently laud its scenic countryside views, tranquil atmosphere and ease of access to local landmarks, making it a prime choice for exploring the region. Its traditional Scottish style and warm, friendly staff further enhance the welcoming ambiance.
Breakfast at the hotel is a major highlight, often described as very good to exceptional. The buffet-style offering provides a wide variety of options, including hearty full Scottish breakfasts and is served in a pleasant, airy dining room. The staff’s attention to dietary needs and excellent service further adds to a relaxing dining experience.
Dinner experiences at the hotel also receive positive feedback with many finding the food delightful, particularly praising dishes such as venison and steaks. Guests appreciate the friendly and attentive service, although some note issues like occasional slow service or the restaurant being closed on certain evenings. Despite criticisms regarding high prices and a lacking atmosphere in the restaurant/bar area, many still enjoy the high quality and taste of the meals.
Rooms at the Loch Ness Lodge Hotel offer a mix of charm and comfort, but also draw some critique. Positively, the rooms are described as cozy and spacious with comfortable bedding. However, issues of cleanliness and maintenance are frequently reported, such as musty odors, outdated decor and signs of dampness. These concerns highlight the need for significant refurbishment to meet modern standards.
Cleanliness is a recurring issue with numerous reviews indicating dusty, musty conditions and signs of neglect. Despite some rooms being clean and comfortable, the overall maintenance of the hotel, including common areas, falls short, showcasing a need for extensive cleaning and updates.
The hotel staff are often praised for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Receptionists, breakfast and bar staff provide excellent service, contributing to the welcoming atmosphere of the hotel.
Free Wi-Fi is available in public areas but is limited and inconsistent with thick walls hindering the signal in rooms. Comfortable beds are another mixed experience with some guests enjoying well-kept beds while others face issues with sagging mattresses and poor quality bedding.
Overall, the Loch Ness Lodge Hotel offers a blend of scenic charm and friendly service but is in significant need of refurbishment and improved maintenance to address current shortcomings. With investment, it has potential to greatly enhance its facilities and guest experience. Show more
