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Summary of reviewsSaja Makkah Hotel is highly regarded for its excellent location near the holy mosque, offering guests seamless access via a round-the-clock shuttle service. Despite being slightly farther from the mosque, the frequent shuttle buses ensure that guests can reach their destination quickly, contributing to the hotel's popularity among visitors. The convenience of nearby markets further adds to its appeal.
The breakfast experience is generally positive, praised for its reasonable pricing and quality. The helpfulness of staff like Mohamed Sabry and Mohamed Gamal enhances the dining experience, although there is room for improvement in the variety of menu options. Some guests experienced confusion regarding breakfast inclusions in reservations, indicating a need for clearer communication.
Guests enjoy spacious and comfortable rooms that boast high standards of cleanliness, with many appreciating the upgrades to suites featuring large halls and kitchens. The super comfy beds and pillows are frequently highlighted, ensuring restful sleep and adding overall satisfaction. The cleanliness of both rooms and bedding is consistently praised, with the housekeeping staff recognized for their diligent maintenance.
The hotel staff stand out for their exceptional professionalism and hospitality. Receptionists like Doctor Mohamed Bin Hassan and Abdur Rahman are especially commended for their warm welcome and efficient service. Their attentiveness ensures that guests' needs are met promptly throughout their stay, creating a welcoming atmosphere.
In summary, Saja Makkah Hotel combines a strategic location, clean and spacious accommodations, and outstanding staff service, making it a favored choice for visitors seeking convenience and comfort in Makkah.
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