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Summary of reviewsParque Hotel Holambra, nestled in the charming city of Holambra, offers an enviable location for guests seeking tranquility and proximity to major tourist attractions. Visitors appreciate the serene ambiance and the beautiful outdoor areas, making it a great retreat for both relaxation and nature enthusiasts. The strategic location, however, necessitates having a car for easy access to the city center and other amenities.
The hotel receives high praise for its breakfast offerings, noted for their diversity and quality. Guests enjoy a wide array of fresh products, including delicious cakes and fruits, in a pleasant and relaxed atmosphere. Breakfast by the pool or in serene outdoor areas enhances the overall experience, despite minor criticisms regarding variety and replenishment.
While the dinner experience garners positive feedback for delicious, well-served meals and good service, there are calls for increased evening food service and renovation of the restaurant infrastructure. The limited dinner menu and high prices have been points of contention for some guests.
The rooms at Parque Hotel Holambra offer a mix of outcomes. Many guests find them clean, cozy and spacious with well-maintained amenities. However, issues such as poor ventilation, cleanliness inconsistencies and maintenance problems need addressing. Noise insulation is also a common concern.
The hotel's cleanliness garners mixed reviews. While many praise the clean and organized environment, several guests report issues such as visible mold, pests and dirty pool areas. There is a clear need for more consistent room upkeep and attention to detail.
The exceptional staff service is a standout feature with employees frequently noted for their politeness, attentiveness and efficiency. The welcoming and helpful demeanor of the staff significantly enhances the guest experience, despite occasional service limitations after hours.
Guests face challenges with the Wi-Fi, often finding it unreliable and weak, particularly in certain rooms. However, specific areas of the hotel reportedly offer better connectivity.
The pool area is appreciated for its inviting, spacious layout and clean surroundings, making it a favored spot, especially for families. However, issues like pool maintenance, low water pressure and a lack of poolside amenities need improvement.
Parking facilities receive mixed feedback. While appreciated for their proximity and safety, the tight, disorganized spaces can be problematic, especially during peak times or rainy conditions.
Families find Parque Hotel Holambra particularly accommodating with extensive green areas, a playground and pool facilities providing ample entertainment. The family-friendly atmosphere and pet-friendly policies make it a popular choice for group vacations, even though minor maintenance issues exist.
The beds receive varied opinions with some guests praising the comfort and clean bedding and others noting issues with bed size and quality. Overall, comfort levels seem to vary.
In summary, Parque Hotel Holambra excels in offering a peaceful retreat with outstanding breakfast and commendable staff service. While the overall experience is positive, focusing on room and restaurant improvements, consistent cleanliness and better Wi-Fi could elevate guest satisfaction further.
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