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Summary of reviewsThe Best Western Plus Le Roi Arthur Hôtel & Spa receives overall positive feedback for several key aspects, although it does encounter some criticisms. The hotel's standout feature is undoubtedly its magnificent location by the lake, which offers guests serene views and a calming atmosphere. The proximity to Lake Duc, Lake Gol and a nearby golf course is particularly appreciated by nature enthusiasts and golf lovers alike, enhancing the overall experience with a mix of natural beauty and leisure opportunities.
The breakfast experience is lauded for its generous and hearty buffet, featuring fresh products and a variety of options including fruits, cheeses, eggs and cold cuts. While many guests enjoyed the high-quality and accommodating choices for special diets, some noted inconsistency and perceived it as overpriced during peak times. The dinner offerings, though generally considered delicious and well-prepared, were critiqued for limited menu options and high costs.
Rooms at the hotel are described as spacious, clean and comfortable, many with pleasant views of the lake or golf course. However, some guests mentioned that the rooms appeared dated and occasionally found them either too small or overpriced. The cleanliness of the hotel is typically well-regarded, although there are sporadic mentions of minor issues such as dusty rooms. Staff receive high praise for their friendliness, professionalism and attentiveness, contributing significantly to a positive guest experience.
The spa is another highlight, celebrated for its quality, comfort and well-organized amenities such as the pool, jacuzzi, hammam and sauna. Despite occasional issues like a non-functional hammam or cold pool water, the overall impressions remain favorable. The pool area complements the spa services, offering a nice and relaxing environment, though some guests found the water temperature too cold.
Guests have favorable opinions regarding the comfort of the beds, finding them generally comfortable and well-maintained, although a few noted minor issues such as worn mattresses and hard pillows. Despite aiming for a four-star rating, some guests felt the hotel fell short of these expectations, citing specific shortcomings in facilities and amenities as more aligned with three-star standards.
In summary, the Best Western Plus Le Roi Arthur Hôtel & Spa excels in offering a picturesque location, quality breakfasts and dinners, comfortable rooms, pleasant spa and pool facilities and exceptional staff service. However, certain areas such as room decor, breakfast consistency, spa amenities and overall four-star standard maintenance have room for improvement.
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