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Summary of reviewsHotel Premium Campinas stands out as an exceptional choice for travelers, particularly families and business guests, thanks to its strategic location and varied amenities. Although situated 13 km from downtown Campinas, the hotel is conveniently near major highways and offers free parking, ensuring easy accessibility and a quieter, more tranquil environment. This proximity to significant roads, like the D Pedro highway, further facilitates swift travel to various regional points of interest. Despite some guests mentioning the distance from the city center and key shopping malls, the presence of nearby supermarkets and snack bars helps offset any inconvenience.
The hotel's breakfast is a major highlight, receiving consistent praise for its wide variety, freshness and meticulous preparation. Guests enjoy a substantial selection of sweet and savory dishes, breads, cakes and fruits, all complimented by excellent service. This exceptional dining experience extends to lunch and dinner as well with a diverse menu that caters to different palates and themed event meals adding a unique touch. While some reviews mention high meal prices and occasional quality issues, the overall dining feedback is overwhelmingly positive, ensuring a comprehensive and savory experience.
Spacious and comfortable rooms add to the hotel's appeal. Guests appreciate the large room sizes, cleanliness and convenient amenities such as blackout curtains, a minibar and cable TV. However, there are few concerns regarding room maintenance like poor lighting, ineffective air conditioning and outdated furniture. The noise from the pool area also poses an issue for some. Regardless, the overall room quality, combined with the well-organized setup and excellent blackout curtains, provides a comfortable stay for travelers.
Cleanliness generally earns high marks with guests appreciating the well-maintained common areas, restaurants and recreational facilities. The adherence to good COVID-19 protocols also receives positive recognition. While there are some remarks about inconsistent cleaning services and specific cleanliness issues in rooms, the hotel's standard of cleanliness largely contributes to a satisfactory stay.
The staff at Hotel Premium Campinas distinguish themselves through exceptional service, consistently receiving high praise for their attentiveness, professionalism and friendly demeanor. The hotel staff, from reception to dining, go above and beyond to ensure guests feel welcomed and cared for, significantly enhancing the guest experience.
Wi-Fi connectivity, however, shows room for improvement. While some areas of the hotel have reliable internet access, many guests experience weak and inconsistent signals in their rooms, impacting their ability to use online services efficiently.
The leisure amenities at Hotel Premium Campinas, including a well-equipped gym, a variety of clean, well-maintained pools and dedicated kids' areas, significantly enhance the guest experience. Additionally, the hotel features two well-maintained tennis courts and a variety of other recreational facilities like a soccer field and foosball table, making it a comprehensive destination for fitness and relaxation.
Parking is another strong feature with guests frequently commending the spacious, secure and free parking facilities. Although parking availability can sometimes be limited, guests generally find the parking situation conducive and well-organized.
For families, the hotel offers an array of kid-friendly activities, including a bounce house, a covered playground and a heated indoor pool, making it a top choice for family vacations. The dedicated recreation team receives special praise for their engaging activities, ensuring continuous entertainment for children.
Overall, Hotel Premium Campinas is celebrated for its favorable location, exceptional breakfast, comfortable rooms, superb staff service and diverse leisure amenities, making it a highly recommended option for travelers in the region.
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