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3-Star Hotels Taking Steps Towards Sustainability in Monterrey
16 HOTELS IN AND AROUND MONTERREYRanking can be influenced by the commissions we receive.
$
+7
Info
Categories
Sustainability Journey
3 Star
Family
$
+6
Info
Categories
Sustainability Journey
3 Star
Family
$
+3
Info
Summary of reviews
Hilton Garden Inn Monterrey Obispado is lauded for its prime location, offering guests seamless access to both business districts and major attractions within Monterrey. The central positioning enables easy exploration, with numerous dining and shopping options nearby. Guests appreciate the spectacular views of the mountains and city from their rooms, and the sense of safety and tranquility the area provides.
The breakfast experience garners positive reviews, especially highlighting the delicious and varied buffet and the attentive restaurant staff, which contribute to a pleasant start to the day. Though minor issues such as billing discrepancies and occasional overcrowding in the dining area are noted, the breakfast is considered a great value, particularly when included in lodging packages.
Rooms at the hotel are spacious and clean, delivering modern comfort with amenities like smart TVs and USB connectors. The stunning views, especially from corner rooms, enhance the stay. While a few guests report noise and room readiness issues, these are generally promptly addressed by the attentive staff.
The hotel's cleanliness is repeatedly praised, with immaculate facilities both in the rooms and common areas ensuring a comfortable stay. Although minor concerns, like humidity in some bathrooms, are occasionally mentioned, the staff's dedication to maintaining high standards of cleanliness is evident.
Guests frequently commend the Hilton's staff for their friendliness and professionalism, which significantly enhances the overall experience. From efficient front desk personnel to attentive restaurant and cleaning teams, the staff consistently deliver excellent service.
The beds and pillows receive accolades for their comfort, ensuring restful sleep, although some guests mention squeaky frames and noise issues. Despite this, the overall experience is predominantly positive, with many visitors noting the cozy atmosphere of the rooms.
While the hotel may lack certain amenities like a pool, its excellent service and prime location more than compensate, making it a preferred choice for business travelers. The reliable WiFi, quality restaurant offerings, and restful environment cater well to professional needs, solidifying its reputation as a leading option in Monterrey.
Overall, Hilton Garden Inn Monterrey Obispado stands out for its convenience, comfort, and scenic beauty, reinforced by a dedicated staff and well-equipped rooms, making it a highly recommended choice for both business and leisure visitors.
The breakfast experience garners positive reviews, especially highlighting the delicious and varied buffet and the attentive restaurant staff, which contribute to a pleasant start to the day. Though minor issues such as billing discrepancies and occasional overcrowding in the dining area are noted, the breakfast is considered a great value, particularly when included in lodging packages.
Rooms at the hotel are spacious and clean, delivering modern comfort with amenities like smart TVs and USB connectors. The stunning views, especially from corner rooms, enhance the stay. While a few guests report noise and room readiness issues, these are generally promptly addressed by the attentive staff.
The hotel's cleanliness is repeatedly praised, with immaculate facilities both in the rooms and common areas ensuring a comfortable stay. Although minor concerns, like humidity in some bathrooms, are occasionally mentioned, the staff's dedication to maintaining high standards of cleanliness is evident.
Guests frequently commend the Hilton's staff for their friendliness and professionalism, which significantly enhances the overall experience. From efficient front desk personnel to attentive restaurant and cleaning teams, the staff consistently deliver excellent service.
The beds and pillows receive accolades for their comfort, ensuring restful sleep, although some guests mention squeaky frames and noise issues. Despite this, the overall experience is predominantly positive, with many visitors noting the cozy atmosphere of the rooms.
While the hotel may lack certain amenities like a pool, its excellent service and prime location more than compensate, making it a preferred choice for business travelers. The reliable WiFi, quality restaurant offerings, and restful environment cater well to professional needs, solidifying its reputation as a leading option in Monterrey.
Overall, Hilton Garden Inn Monterrey Obispado stands out for its convenience, comfort, and scenic beauty, reinforced by a dedicated staff and well-equipped rooms, making it a highly recommended choice for both business and leisure visitors.
Categories
3 Star
Sustainability Journey
Free Wi-Fi
$
+2
Info
Summary of reviews
The Hilton Garden Inn Monterrey Airport is highly regarded for its exceptional convenience, located just steps from the Monterrey Airport, allowing guests easy access to airport terminals on foot. This strategic location is particularly beneficial for those with late arrivals, early departures or quick layovers. The hotel stands out for its cleanliness and well-maintained facilities with spacious and comfortable rooms that receive high praise for their large showers and luxurious amenities.
Guests frequently commend the friendly and efficient staff, whose attentiveness significantly enhances the overall experience. The dining options, particularly breakfast and dinner, are generally well-received for their quality and delicious offerings, despite minor concerns about variety and service limitations during late hours. The breakfast area is noted to be clean and inviting, even as some suggest improvements in the spread.
In terms of service, the staff are often highlighted for their helpfulness and professionalism, contributing to a welcoming atmosphere despite occasional reports of less positive interactions at the front desk. The positive impressions extend to the beds, which have been described as very comfortable, aiding in a restful stay.
Overall, the Hilton Garden Inn Monterrey Airport's combination of convenience, cleanliness, comfort and exemplary staff service make it a strong choice for both leisure and business travelers, especially those needing seamless transitions to and from the airport.
Guests frequently commend the friendly and efficient staff, whose attentiveness significantly enhances the overall experience. The dining options, particularly breakfast and dinner, are generally well-received for their quality and delicious offerings, despite minor concerns about variety and service limitations during late hours. The breakfast area is noted to be clean and inviting, even as some suggest improvements in the spread.
In terms of service, the staff are often highlighted for their helpfulness and professionalism, contributing to a welcoming atmosphere despite occasional reports of less positive interactions at the front desk. The positive impressions extend to the beds, which have been described as very comfortable, aiding in a restful stay.
Overall, the Hilton Garden Inn Monterrey Airport's combination of convenience, cleanliness, comfort and exemplary staff service make it a strong choice for both leisure and business travelers, especially those needing seamless transitions to and from the airport.
Categories
Sustainability Journey
3 Star
Parking
$
+1
Info
Summary of reviews
One Monterrey Aeropuerto excels in its strategic location near Monterrey City Airport, making it a top choice for travelers with early or late flights. Guests consistently commend the convenience of being close to the airport, supported by an efficient shuttle service and easy access to nearby restaurants and essential services. The hotel stands out for its clean rooms and friendly, attentive staff, contributing to a comfortable stay for both transit passengers and business visitors.
Breakfast at One Monterrey Aeropuerto has a mixed reputation. Many guests enjoy the delicious, well-served meals with fresh ingredients, noting options like red chilaquiles and complimentary coffee. However, some guests feel that the breakfast lacks variety and healthier options and they note the inconvenience of the early cutoff time for service. While there is room for improvement, the overall sentiment towards breakfast is generally positive.
Dinner experiences are mostly positive with guests appreciating the quality of the food and the restaurant service. However, the restaurant's early closing time can be inconvenient for late-arriving guests. Despite some complaints about long wait times, the dining experience is generally well-received and adds positively to the overall guest experience.
The rooms at One Monterrey Aeropuerto receive mixed reviews. While many guests find the rooms clean and comfortable, the small size and occasional musty smells or cold temperatures are common concerns. Cleanliness and comfort of the beds are often praised, though some guests report issues with hard mattresses and the need for minor repairs. The overall room experience remains satisfactory for short stays near the airport.
Cleanliness is a strong point at the hotel with many guests highlighting the outstanding tidiness and well-maintained facilities. However, inconsistencies occasionally arise with some guests encountering dirty bathrooms or stained linens. Despite these issues, the hotel's cleanliness generally contributes to a reassuring and comfortable stay.
The staff at One Monterrey Aeropuerto are frequently praised for their friendliness and helpfulness, making a notable positive impression on guests. The transport team and drivers receive particular commendation for their efficiency. Although there are occasional issues with restaurant service and early morning noise from cleaning staff, the overall superb attention and service ensure a welcoming experience.
Wifi quality is mixed with some guests finding it reliable and others experiencing connection issues. Potential visitors relying on stable internet access should be aware of these varying experiences.
The beds receive mixed feedback with many guests finding them clean and cozy while others describe the mattresses as hard and uncomfortable. Consistency in bed quality appears to be an area for improvement.
Accessibility is a highlight with the hotel's excellent location and efficient transportation services, particularly the free shuttle to and from the airport, enhancing its appeal. The efficient check-in and check-out processes further contribute to a seamless stay. Overall, One Monterrey Aeropuerto is highly favorable for travelers seeking convenience and accessibility.
Breakfast at One Monterrey Aeropuerto has a mixed reputation. Many guests enjoy the delicious, well-served meals with fresh ingredients, noting options like red chilaquiles and complimentary coffee. However, some guests feel that the breakfast lacks variety and healthier options and they note the inconvenience of the early cutoff time for service. While there is room for improvement, the overall sentiment towards breakfast is generally positive.
Dinner experiences are mostly positive with guests appreciating the quality of the food and the restaurant service. However, the restaurant's early closing time can be inconvenient for late-arriving guests. Despite some complaints about long wait times, the dining experience is generally well-received and adds positively to the overall guest experience.
The rooms at One Monterrey Aeropuerto receive mixed reviews. While many guests find the rooms clean and comfortable, the small size and occasional musty smells or cold temperatures are common concerns. Cleanliness and comfort of the beds are often praised, though some guests report issues with hard mattresses and the need for minor repairs. The overall room experience remains satisfactory for short stays near the airport.
Cleanliness is a strong point at the hotel with many guests highlighting the outstanding tidiness and well-maintained facilities. However, inconsistencies occasionally arise with some guests encountering dirty bathrooms or stained linens. Despite these issues, the hotel's cleanliness generally contributes to a reassuring and comfortable stay.
The staff at One Monterrey Aeropuerto are frequently praised for their friendliness and helpfulness, making a notable positive impression on guests. The transport team and drivers receive particular commendation for their efficiency. Although there are occasional issues with restaurant service and early morning noise from cleaning staff, the overall superb attention and service ensure a welcoming experience.
Wifi quality is mixed with some guests finding it reliable and others experiencing connection issues. Potential visitors relying on stable internet access should be aware of these varying experiences.
The beds receive mixed feedback with many guests finding them clean and cozy while others describe the mattresses as hard and uncomfortable. Consistency in bed quality appears to be an area for improvement.
Accessibility is a highlight with the hotel's excellent location and efficient transportation services, particularly the free shuttle to and from the airport, enhancing its appeal. The efficient check-in and check-out processes further contribute to a seamless stay. Overall, One Monterrey Aeropuerto is highly favorable for travelers seeking convenience and accessibility.
Categories
Sustainability Journey
3 Star
Accessible
$
+1
Info
Summary of reviews
Fiesta Inn Express Monterrey Centro is positively received for its excellent location in close proximity to Monterrey's main attractions, including Fundidora Park, Macroplaza and Santa Lucia Park. The hotel is well-suited for both leisure and business travelers with easy access to restaurants, banks, pharmacies and essential services. The friendly staff and clean, comfortable accommodations enhance its appeal.
The hotel's breakfast offerings are frequently praised for their quality and variety, featuring traditional Mexican foods, fruits, coffee and cookies. While some guests noted limited variety and crowded breakfast areas, the overall sentiment remains highly favorable. The dinner experience is also well-rated with guests enjoying delicious meals and a pleasant dining atmosphere, despite lacking an official restaurant and room service.
Guests appreciate the spacious, modern and comfortable rooms, highlighting their cleanliness and well-appointed furnishings such as USB sockets. While some issues, like noise and occasional cleaning delays, were noted, the rooms' overall comfort and quality contribute positively to guests' experiences.
Cleanliness is generally well-regarded with many describing the hotel as very clean and comfortable. Nevertheless, some inconsistencies in cleaning services and occasional issues with room maintenance were mentioned. The attentive and friendly staff significantly enhance the guest experience, despite occasional remarks about inconsistent service at the reception.
The hotel's free WiFi service receives positive reviews for its reliability and strength, making it suitable for heavy internet users. The gym, while slightly small and occasionally needing maintenance, is appreciated for its cleanliness and adequate equipment. The parking facilities, although incurring an additional charge, are secure and conveniently located, appreciated by many guests despite some wishing it were included in the room rate.
Fiesta Inn Express Monterrey Centro's beds are noted for their comfort, contributing to a restful sleep, although a few guests reported cleanliness issues. The hotel, classified as three-star, is highlighted for its business-friendly amenities, including a small business center and conference rooms. The accessibility features, such as accessible public transport and accommodating staff, further add to its convenience.
Overall, Fiesta Inn Express Monterrey Centro successfully combines strategic location, friendly service, comfortable accommodations and practical amenities, offering a pleasant stay for both business and leisure travelers in Monterrey.
The hotel's breakfast offerings are frequently praised for their quality and variety, featuring traditional Mexican foods, fruits, coffee and cookies. While some guests noted limited variety and crowded breakfast areas, the overall sentiment remains highly favorable. The dinner experience is also well-rated with guests enjoying delicious meals and a pleasant dining atmosphere, despite lacking an official restaurant and room service.
Guests appreciate the spacious, modern and comfortable rooms, highlighting their cleanliness and well-appointed furnishings such as USB sockets. While some issues, like noise and occasional cleaning delays, were noted, the rooms' overall comfort and quality contribute positively to guests' experiences.
Cleanliness is generally well-regarded with many describing the hotel as very clean and comfortable. Nevertheless, some inconsistencies in cleaning services and occasional issues with room maintenance were mentioned. The attentive and friendly staff significantly enhance the guest experience, despite occasional remarks about inconsistent service at the reception.
The hotel's free WiFi service receives positive reviews for its reliability and strength, making it suitable for heavy internet users. The gym, while slightly small and occasionally needing maintenance, is appreciated for its cleanliness and adequate equipment. The parking facilities, although incurring an additional charge, are secure and conveniently located, appreciated by many guests despite some wishing it were included in the room rate.
Fiesta Inn Express Monterrey Centro's beds are noted for their comfort, contributing to a restful sleep, although a few guests reported cleanliness issues. The hotel, classified as three-star, is highlighted for its business-friendly amenities, including a small business center and conference rooms. The accessibility features, such as accessible public transport and accommodating staff, further add to its convenience.
Overall, Fiesta Inn Express Monterrey Centro successfully combines strategic location, friendly service, comfortable accommodations and practical amenities, offering a pleasant stay for both business and leisure travelers in Monterrey.
Categories
3 Star
Sustainability Journey
Free Wi-Fi
$
+6
Info
Summary of reviews
City Express by Marriott Monterrey Santa Catarina offers a favorable stay for travelers, thanks to its strategic location, excellent staff service, and general cleanliness. Situated near the American Consulate and Santa Catarina Industrial Park, the hotel is ideal for business travelers and those with specific destinations, providing easy access to highways for journeys toward the US. Guests appreciate the hotel's quieter surroundings away from Monterrey's city center, which allows for restful nights enhanced by the scenic mountainous landscapes.
The hotel is praised for its breakfast offerings, noted for being hearty and satisfying, despite some variations in variety and seasoning. The cleanliness of the hotel is generally well-regarded, contributing to a comfortable stay, though there are suggestions for consistency and maintenance in certain areas. The staff stand out for their friendliness and professionalism, often enhancing guest experiences and making memorable contributions to their stays.
Parking facilities are ample and secure, ensuring convenience for those traveling by car. While some guests find room aspects like lighting and size, as well as the beds, in need of improvement, the overall service quality and cleanliness remain key highlights. The hotel presents value for money with its reasonable pricing and good amenities, though some may be inconvenienced by the inconsistent Wi-Fi connectivity. In summary, City Express by Marriott Monterrey Santa Catarina is a solid choice for both business and leisure travelers seeking comfort, convenience, and commendable service in the Monterrey area.
The hotel is praised for its breakfast offerings, noted for being hearty and satisfying, despite some variations in variety and seasoning. The cleanliness of the hotel is generally well-regarded, contributing to a comfortable stay, though there are suggestions for consistency and maintenance in certain areas. The staff stand out for their friendliness and professionalism, often enhancing guest experiences and making memorable contributions to their stays.
Parking facilities are ample and secure, ensuring convenience for those traveling by car. While some guests find room aspects like lighting and size, as well as the beds, in need of improvement, the overall service quality and cleanliness remain key highlights. The hotel presents value for money with its reasonable pricing and good amenities, though some may be inconvenienced by the inconsistent Wi-Fi connectivity. In summary, City Express by Marriott Monterrey Santa Catarina is a solid choice for both business and leisure travelers seeking comfort, convenience, and commendable service in the Monterrey area.
Categories
Sustainability Journey
3 Star
Parking
$
+2
Info
Summary of reviews
Ibis Monterrey Valle, a three-star hotel located in the heart of San Pedro, offers a blend of practicality and comfort, ideal for both leisure and business travelers. The hotel's standout feature is its impeccable location, conveniently situated near shopping centers, restaurants and major business areas. This central placement allows easy access to downtown Monterrey and various entertainment options, making it a favored choice for guests.
The breakfast service receives mixed but generally positive feedback with many guests appreciating the variety and quality despite some issues with food temperature and cost. The dining experience, particularly for breakfast and tacos, is often praised for its flavor and abundance.
The rooms, though small and minimally equipped, are appreciated for their comfortable beds and cleanliness. Guests enjoy amenities such as hot showers, good air conditioning and pleasant city views from higher floors. However, some parts of the hotel's facilities are dated and could benefit from renovation.
Cleanliness overall receives positive remarks with many noting the neat and safe environment, although certain areas like the hallways and common spaces need better maintenance. Staff friendliness and attentiveness receive high marks, though the reception team has been noted for inconsistent service.
Wi-Fi quality varies with some guests praising its strength and others pointing out connectivity issues. The beds have also received mixed reviews; many find them cozy and conducive to a good night’s sleep, while others report discomfort and subpar pillows.
As a three-star establishment, Ibis Monterrey Valle offers a decent standard of accommodation with room for improvement to fully meet executive expectations. For business travelers, it presents a practical option with essential amenities and a strategic location, providing good value for money.
Accessibility features at the hotel are commendable, especially regarding its proximity to shopping centers and straightforward navigation. The hotel is also pet-friendly, offering facilities and services that cater well to guests with dogs, making it a convenient choice for pet owners.
In summary, Ibis Monterrey Valle stands out for its excellent location, good basic amenities and value for money, despite needing improvements in certain areas to meet broader guest expectations.
The breakfast service receives mixed but generally positive feedback with many guests appreciating the variety and quality despite some issues with food temperature and cost. The dining experience, particularly for breakfast and tacos, is often praised for its flavor and abundance.
The rooms, though small and minimally equipped, are appreciated for their comfortable beds and cleanliness. Guests enjoy amenities such as hot showers, good air conditioning and pleasant city views from higher floors. However, some parts of the hotel's facilities are dated and could benefit from renovation.
Cleanliness overall receives positive remarks with many noting the neat and safe environment, although certain areas like the hallways and common spaces need better maintenance. Staff friendliness and attentiveness receive high marks, though the reception team has been noted for inconsistent service.
Wi-Fi quality varies with some guests praising its strength and others pointing out connectivity issues. The beds have also received mixed reviews; many find them cozy and conducive to a good night’s sleep, while others report discomfort and subpar pillows.
As a three-star establishment, Ibis Monterrey Valle offers a decent standard of accommodation with room for improvement to fully meet executive expectations. For business travelers, it presents a practical option with essential amenities and a strategic location, providing good value for money.
Accessibility features at the hotel are commendable, especially regarding its proximity to shopping centers and straightforward navigation. The hotel is also pet-friendly, offering facilities and services that cater well to guests with dogs, making it a convenient choice for pet owners.
In summary, Ibis Monterrey Valle stands out for its excellent location, good basic amenities and value for money, despite needing improvements in certain areas to meet broader guest expectations.
Categories
3 Star
Sustainability Journey
Dog Friendly
$
+7
Info
Summary of reviews
Hotel Boutique de Firma has earned a strong reputation among guests for its ideal location, exceptional staff service, and high standards of cleanliness. Nestled in a strategic area near Fundidora Park, the hotel offers convenient access to numerous attractions and amenities, making it a favored choice for travelers eager to explore the local surroundings. Guests frequently praise the accommodating and friendly staff, who contribute significantly to a warm and welcoming atmosphere, enhancing the overall guest experience.
The breakfast provided is a well-regarded feature, with an array of healthy and flavorful choices that serve to energize guests for the day. While some note that the variety could be expanded, the breakfast remains appreciated for its quality and the consistently welcoming service of the staff.
Comfort extends to the hotel rooms as well, which are celebrated for their modern design, cleanliness, and comfort. The spacious rooms are beautifully arranged, featuring cozy beds and convenient amenities, although some concerns about limited natural light and room size have been expressed.
The impeccable cleanliness throughout the hotel is widely recognized, further complementing the clean and comfortable beds noted by guests. While a few areas like the terrace and pool have been identified as needing attention, the overall standards are highly praised.
Overall, the blend of an excellent location, attentive service, and well-maintained facilities makes Hotel Boutique de Firma a highly recommended choice for travelers seeking both comfort and convenience in their stay.
The breakfast provided is a well-regarded feature, with an array of healthy and flavorful choices that serve to energize guests for the day. While some note that the variety could be expanded, the breakfast remains appreciated for its quality and the consistently welcoming service of the staff.
Comfort extends to the hotel rooms as well, which are celebrated for their modern design, cleanliness, and comfort. The spacious rooms are beautifully arranged, featuring cozy beds and convenient amenities, although some concerns about limited natural light and room size have been expressed.
The impeccable cleanliness throughout the hotel is widely recognized, further complementing the clean and comfortable beds noted by guests. While a few areas like the terrace and pool have been identified as needing attention, the overall standards are highly praised.
Overall, the blend of an excellent location, attentive service, and well-maintained facilities makes Hotel Boutique de Firma a highly recommended choice for travelers seeking both comfort and convenience in their stay.
Categories
Sustainability Journey
3 Star
Family
$
+3
Info
Summary of reviews
Best Western PLUS Monterrey Colón receives substantial praise for its central and convenient location. It's strategically positioned close to downtown Monterrey, making it ideal for various purposes like business travel and exploring local attractions. Its proximity to the Central Bus Station, Metro Station, supermarkets and shopping centers enhances its accessibility. Although there are some concerns raised about the safety and aesthetic appeal of the surrounding area, particularly at night, the hotel’s location is still considered advantageous for most guests.
The breakfast offerings are generally well-received for their convenience and completeness, featuring a variety of items such as eggs, yogurt, fruit, sweet bread and coffee. Despite this, there are some consistent comments about the lack of variety and issues like slow service and food running out before the scheduled end time.
Guests find the dinner experience at the hotel pleasant, highlighting the affordability and deliciousness of the offerings. The restaurant's service is noted to be fast and efficient, although there are suggestions for extending service hours beyond 7 pm.
The rooms at Best Western PLUS Monterrey Colón stand out for their cleanliness, comfort and functional amenities. Many guests appreciate the modern conveniences such as mini-fridges, microwaves and coffee makers. The rooms are spacious and quiet, promoting a restful environment. Although there are occasional reports of malfunctioning equipment and some dated facilities, the general sentiment is positive with the spacious and well-maintained accommodations being a major highlight.
Cleanliness is another strong point of the hotel with most guests noting the well-kept rooms and common areas. However, a few sporadic cleanliness issues like dirty towels and cockroaches have been reported. Despite these isolated incidents, the hotel is largely recognized for maintaining a high standard of hygiene.
The staff at Best Western PLUS Monterrey Colón receive commendation for their friendliness and attentiveness. Guests frequently mention the exceptional service and supportive attitude of the receptionists and other staff members. While there are occasional complaints about language barriers and some unresponsive or unfriendly interactions, the overall impression is that the staff significantly enhance the guest experience.
The Wi-Fi service at the hotel has mixed reviews. Some guests find the internet speed satisfactory, while others experience slow speeds, unstable connections and signal strength issues.
The gym, though small and somewhat outdated with occasional closures and broken equipment, is generally considered adequate for basic workouts. It, along with the pool, provides additional amenities for guests.
Families find the hotel cozy and accommodating with ample space and appropriate amenities for children. Overall, the hotel is noted for its safe and comfortable environment suitable for family stays.
The beds at Best Western PLUS Monterrey Colón are largely praised for their comfort, contributing to a restful stay. Although some guests have noted issues such as narrow beds or overly soft mattresses, the general feedback shows satisfaction with the bedding.
As a three-star hotel, Best Western PLUS Monterrey Colón offers good value for its price-quality ratio with clean, comfortable rooms that include useful extras like microwaves and coffee makers. While the breakfast service could be improved to better match the Best Western brand standards, the hotel's overall quality and guest satisfaction are evident, making it a solid choice for travelers in Monterrey.
The breakfast offerings are generally well-received for their convenience and completeness, featuring a variety of items such as eggs, yogurt, fruit, sweet bread and coffee. Despite this, there are some consistent comments about the lack of variety and issues like slow service and food running out before the scheduled end time.
Guests find the dinner experience at the hotel pleasant, highlighting the affordability and deliciousness of the offerings. The restaurant's service is noted to be fast and efficient, although there are suggestions for extending service hours beyond 7 pm.
The rooms at Best Western PLUS Monterrey Colón stand out for their cleanliness, comfort and functional amenities. Many guests appreciate the modern conveniences such as mini-fridges, microwaves and coffee makers. The rooms are spacious and quiet, promoting a restful environment. Although there are occasional reports of malfunctioning equipment and some dated facilities, the general sentiment is positive with the spacious and well-maintained accommodations being a major highlight.
Cleanliness is another strong point of the hotel with most guests noting the well-kept rooms and common areas. However, a few sporadic cleanliness issues like dirty towels and cockroaches have been reported. Despite these isolated incidents, the hotel is largely recognized for maintaining a high standard of hygiene.
The staff at Best Western PLUS Monterrey Colón receive commendation for their friendliness and attentiveness. Guests frequently mention the exceptional service and supportive attitude of the receptionists and other staff members. While there are occasional complaints about language barriers and some unresponsive or unfriendly interactions, the overall impression is that the staff significantly enhance the guest experience.
The Wi-Fi service at the hotel has mixed reviews. Some guests find the internet speed satisfactory, while others experience slow speeds, unstable connections and signal strength issues.
The gym, though small and somewhat outdated with occasional closures and broken equipment, is generally considered adequate for basic workouts. It, along with the pool, provides additional amenities for guests.
Families find the hotel cozy and accommodating with ample space and appropriate amenities for children. Overall, the hotel is noted for its safe and comfortable environment suitable for family stays.
The beds at Best Western PLUS Monterrey Colón are largely praised for their comfort, contributing to a restful stay. Although some guests have noted issues such as narrow beds or overly soft mattresses, the general feedback shows satisfaction with the bedding.
As a three-star hotel, Best Western PLUS Monterrey Colón offers good value for its price-quality ratio with clean, comfortable rooms that include useful extras like microwaves and coffee makers. While the breakfast service could be improved to better match the Best Western brand standards, the hotel's overall quality and guest satisfaction are evident, making it a solid choice for travelers in Monterrey.
Categories
3 Star
Sustainability Journey
Family
$
+5
Info
Summary of reviews
City Express by Marriott Monterrey Lindavista generally receives positive reviews, particularly highlighting its excellent location. The hotel is strategically situated near key Monterrey attractions, such as the BBVA Stadium, Guadalupe Expo and Domo Care, making it ideal for event attendees. Guests appreciate its proximity to restaurants, shopping centers, supermarkets and pharmacies, as well as the charming environment and good views of Cerro de la Silla. The convenience of accessible free parking and friendly, attentive staff further enhances the stay experience, making the hotel a clean and comfortable choice for travelers.
The breakfast experience offers a mixed bag. While many guests praise the breakfast for its variety and quality, noting it often as delicious and complete, some feel that further variety and improved replenishment, particularly on weekends, could enhance the experience. Issues like overcrowding and the small dining area also detract. Despite these criticisms, the breakfast generally starts the day satisfactorily for many guests.
Guest reviews on the rooms reflect a varied experience. Positives include comfortable beds, excellent showers and overall cleanliness. However, there are recurring issues with room odors, particularly from the bathrooms and some complaints about room size, malfunctioning air conditioning, worn-out furniture and room keys needing frequent reactivation. Additionally, a few guests noted cleanliness issues upon arrival. Despite these drawbacks, the hotel’s basic amenities and service quality satisfy many guests.
The cleanliness of the hotel garners mixed reviews. Some guests find the rooms nice, clean and comfortable with thorough cleaning and pleasant smells. Conversely, others report significant cleanliness issues, including unpleasant odors, dirty bedding and overlooked areas like doors and carpets. The noted need for improvement in cleaning services suggests inconsistent experiences among guests.
Staff service at the hotel also has mixed reviews. While many guests highlight the staff's exceptional attention, friendliness and helpfulness, some criticism exists for occasional lack of friendliness and efficiency, particularly during check-ins. Despite some negative feedback, the overall sentiment is positive with notable mentions of the staff's kindness and attentiveness enhancing the comfort of the stay.
Finally, the beds at City Express by Marriott Monterrey Lindavista are well-regarded with most guests praising their comfort. The high-quality beds, pillows and overall pleasant facilities contribute to a satisfying stay. Though there are few mentions of discomfort, the praises significantly outweigh the negatives, making the hotel a favorable choice for travelers seeking comfortable lodging.
The breakfast experience offers a mixed bag. While many guests praise the breakfast for its variety and quality, noting it often as delicious and complete, some feel that further variety and improved replenishment, particularly on weekends, could enhance the experience. Issues like overcrowding and the small dining area also detract. Despite these criticisms, the breakfast generally starts the day satisfactorily for many guests.
Guest reviews on the rooms reflect a varied experience. Positives include comfortable beds, excellent showers and overall cleanliness. However, there are recurring issues with room odors, particularly from the bathrooms and some complaints about room size, malfunctioning air conditioning, worn-out furniture and room keys needing frequent reactivation. Additionally, a few guests noted cleanliness issues upon arrival. Despite these drawbacks, the hotel’s basic amenities and service quality satisfy many guests.
The cleanliness of the hotel garners mixed reviews. Some guests find the rooms nice, clean and comfortable with thorough cleaning and pleasant smells. Conversely, others report significant cleanliness issues, including unpleasant odors, dirty bedding and overlooked areas like doors and carpets. The noted need for improvement in cleaning services suggests inconsistent experiences among guests.
Staff service at the hotel also has mixed reviews. While many guests highlight the staff's exceptional attention, friendliness and helpfulness, some criticism exists for occasional lack of friendliness and efficiency, particularly during check-ins. Despite some negative feedback, the overall sentiment is positive with notable mentions of the staff's kindness and attentiveness enhancing the comfort of the stay.
Finally, the beds at City Express by Marriott Monterrey Lindavista are well-regarded with most guests praising their comfort. The high-quality beds, pillows and overall pleasant facilities contribute to a satisfying stay. Though there are few mentions of discomfort, the praises significantly outweigh the negatives, making the hotel a favorable choice for travelers seeking comfortable lodging.
Categories
Sustainability Journey
3 Star
Business
$
+4
Info
Summary of reviews
The City Express Plus by Marriott Monterrey Nuevo Sur is favored by guests for its prime location within a bustling shopping plaza, offering easy access to a variety of stores, restaurants, and entertainment venues. Its proximity to key attractions such as stadiums, Tec de Monterrey, and downtown Monterrey enhances convenience for both leisure and event-focused visits. The area is described as safe and quiet, contributing to the overall comfort and repeated choice of this hotel by visitors.
The cleanliness of the hotel is frequently praised, with many guests noting the immaculate condition of both the facilities and rooms. The staff, including the attentive cleaning and security teams, receive commendable feedback for their professionalism and friendliness, significantly enhancing guest satisfaction. Although there are occasional lapses in cleanliness, the overall consensus is positive.
While the breakfast offerings are seen as basic, they generally meet visitor expectations with compliments on freshness and taste. However, some guests suggest improvements for a more varied menu. For those seeking diverse breakfast options, the surrounding restaurants provide convenient alternatives.
The rooms, though compact, are appreciated for their cleanliness and basic amenities, suitable for short city stays. Despite occasional maintenance issues and delayed availability upon arrival, the close proximity to shopping and entertainment remains a strong point. Feedback on beds is mixed, with some guests enjoying comfort while others report issues with firmness or mattress wear.
The hotel provides practical amenities such as convenient indoor parking, contributing to a secure and stress-free experience. Parking, however, can be challenging due to peak times at the shared shopping plaza. Wifi reliability garners criticism, indicating a need for service enhancement to meet modern connectivity demands.
Overall, City Express Plus is a commendable choice for business travelers due to its strategic location and personalized staff service. While the hotel's check-in process can be sluggish, and some guests find pricing higher than expected for a Marriott property, it remains a preferred option for those seeking comfort and convenience in Monterrey.
The cleanliness of the hotel is frequently praised, with many guests noting the immaculate condition of both the facilities and rooms. The staff, including the attentive cleaning and security teams, receive commendable feedback for their professionalism and friendliness, significantly enhancing guest satisfaction. Although there are occasional lapses in cleanliness, the overall consensus is positive.
While the breakfast offerings are seen as basic, they generally meet visitor expectations with compliments on freshness and taste. However, some guests suggest improvements for a more varied menu. For those seeking diverse breakfast options, the surrounding restaurants provide convenient alternatives.
The rooms, though compact, are appreciated for their cleanliness and basic amenities, suitable for short city stays. Despite occasional maintenance issues and delayed availability upon arrival, the close proximity to shopping and entertainment remains a strong point. Feedback on beds is mixed, with some guests enjoying comfort while others report issues with firmness or mattress wear.
The hotel provides practical amenities such as convenient indoor parking, contributing to a secure and stress-free experience. Parking, however, can be challenging due to peak times at the shared shopping plaza. Wifi reliability garners criticism, indicating a need for service enhancement to meet modern connectivity demands.
Overall, City Express Plus is a commendable choice for business travelers due to its strategic location and personalized staff service. While the hotel's check-in process can be sluggish, and some guests find pricing higher than expected for a Marriott property, it remains a preferred option for those seeking comfort and convenience in Monterrey.
Categories
Sustainability Journey
3 Star
Business
$
+3
Info
Summary of reviews
City Express Plus by Marriott Monterrey Galerías garners largely positive reviews, particularly for its strategic location, which is highly praised for its proximity to major attractions and shopping centers like Galerías Monterrey. Its ease of access to public transportation further adds to its appeal, making it a convenient base for exploring the city. The hotel's service, comfortable rooms and cleanliness also contribute to a satisfactory guest experience.
Feedback on the breakfast is mixed with some guests appreciating the variety and quality, while others find it too basic and lacking. Cleanliness across rooms is generally well-regarded, though occasional lapses occur. The rooms are clean, comfortable and often quiet, though some guests find them small and occasionally encounter maintenance issues.
Staff interactions receive varied reviews with many guests praising their attentiveness and friendliness, though some note inconsistencies, particularly with the reception staff. The gym requires improvements, particularly with its non-operational equipment and cleanliness.
Beds at the hotel receive mostly positive feedback for comfort, although some find them hard and are dissatisfied with the pillows. For business travelers, the hotel provides a suitable environment and good rates, although noise in the business center can be a concern.
Overall, City Express Plus by Marriott Monterrey Galerías offers a comfortable and convenient stay, driven by its prime location and clean accommodations, while some areas such as breakfast variety, gym maintenance and service consistency could benefit from enhancements.
Feedback on the breakfast is mixed with some guests appreciating the variety and quality, while others find it too basic and lacking. Cleanliness across rooms is generally well-regarded, though occasional lapses occur. The rooms are clean, comfortable and often quiet, though some guests find them small and occasionally encounter maintenance issues.
Staff interactions receive varied reviews with many guests praising their attentiveness and friendliness, though some note inconsistencies, particularly with the reception staff. The gym requires improvements, particularly with its non-operational equipment and cleanliness.
Beds at the hotel receive mostly positive feedback for comfort, although some find them hard and are dissatisfied with the pillows. For business travelers, the hotel provides a suitable environment and good rates, although noise in the business center can be a concern.
Overall, City Express Plus by Marriott Monterrey Galerías offers a comfortable and convenient stay, driven by its prime location and clean accommodations, while some areas such as breakfast variety, gym maintenance and service consistency could benefit from enhancements.
Categories
Sustainability Journey
3 Star
Business
$
+1
Info
Summary of reviews
City Express by Marriott Monterrey Aeropuerto is strategically well-positioned for travelers, particularly those with early flights or business engagements near Monterrey's airport. The close proximity to the airport is frequently lauded, simplifying travel logistics and making it a prime choice for short stays. The hotel’s cleanliness, comfort and courteous staff enhance the overall experience, despite the occasional disappointment over the absence of free airport transportation.
Guests generally appreciate the breakfast, noting its variety and quality, although some critique its repetitiveness and logistical issues like starting too late for early travelers. The rooms are typically described as comfortable and well-equipped with essential amenities, despite occasional issues with air conditioning, unpleasant odors and isolated cleanliness concerns.
Cleanliness receives mixed reviews with many guests finding the hotel well-maintained, while others report inconsistent cleaning standards. The staff, however, are consistently praised for their friendliness and attentiveness, contributing significantly to a positive guest experience.
Internet service at the hotel receives mixed feedback with several guests finding it poor or unreliable. The gym, although small, is generally considered clean and functional for short stays. Parking is positively reviewed with complimentary valet service being a notable perk.
Guests have varied opinions about the beds; many find them comfortable, while a number of reviewers feel they are too hard and sometimes unclean. Despite this, the hotel often exceeds expectations for its category with many guests appreciating the cleanliness and service quality.
For business travelers, the hotel is a reliable choice due to its conducive environment and proximity to the PIIT area. While the absence of a shuttle or airport transfer is noted, the hotel remains a convenient and accessible option, particularly valued for its closeness to the airport and key points of interest. Overall, City Express by Marriott Monterrey Aeropuerto is well-regarded for its strategic location, comfort and competent service, making it a practical choice for travelers.
Guests generally appreciate the breakfast, noting its variety and quality, although some critique its repetitiveness and logistical issues like starting too late for early travelers. The rooms are typically described as comfortable and well-equipped with essential amenities, despite occasional issues with air conditioning, unpleasant odors and isolated cleanliness concerns.
Cleanliness receives mixed reviews with many guests finding the hotel well-maintained, while others report inconsistent cleaning standards. The staff, however, are consistently praised for their friendliness and attentiveness, contributing significantly to a positive guest experience.
Internet service at the hotel receives mixed feedback with several guests finding it poor or unreliable. The gym, although small, is generally considered clean and functional for short stays. Parking is positively reviewed with complimentary valet service being a notable perk.
Guests have varied opinions about the beds; many find them comfortable, while a number of reviewers feel they are too hard and sometimes unclean. Despite this, the hotel often exceeds expectations for its category with many guests appreciating the cleanliness and service quality.
For business travelers, the hotel is a reliable choice due to its conducive environment and proximity to the PIIT area. While the absence of a shuttle or airport transfer is noted, the hotel remains a convenient and accessible option, particularly valued for its closeness to the airport and key points of interest. Overall, City Express by Marriott Monterrey Aeropuerto is well-regarded for its strategic location, comfort and competent service, making it a practical choice for travelers.
Categories
Sustainability Journey
3 Star
Business
$
+3
Info
Summary of reviews
City Express by Marriott Monterrey Universidad is highly appreciated for its strategic location, which offers convenience and easy accessibility to various activities in Monterrey, including proximity to the Sultanes Stadium and a nearby subway station. Guests find the positioning advantageous and laud the hotel's cleanliness, service, and attentive staff, making it a preferred choice for travelers.
The breakfast experience, although mixed, is often praised for its delicious options, with several guests enjoying the flavors and the quality of the offerings. While there is room for improvement in terms of variety and presentation, the existing breakfast contributes positively to the overall stay.
Rooms at the hotel are noted for their cleanliness and comfort, with guests frequently mentioning the cozy and welcoming atmosphere. Despite a few comments on room size and bed firmness, the amenities, including modern features and effective blackout blinds, enhance the restful environment. The friendliness of the staff further elevates the experience, providing a warm and inviting atmosphere for guests.
Cleanliness is a standout aspect of City Express by Marriott Monterrey Universidad, with numerous guests commending the immaculate conditions of the rooms and facilities. Although isolated issues concerning bathrooms and linens are mentioned, the general consensus reflects a strong emphasis on maintaining a spotless and pleasant environment. The attentiveness of the staff enriches the hotel stay, highlighting the commitment to guest satisfaction.
The staff receives significant acclaim for their attentive and friendly service, with transportation and reception personnel especially praised for their welcoming demeanor. The hospitality and cheerful behavior of the staff contribute positively to the guest experience, solidifying their role in making stays both comfortable and enjoyable. Despite occasional communication challenges, the personnel are recognized for their dedication to excellent service and the overall satisfaction of hotel visitors.
The breakfast experience, although mixed, is often praised for its delicious options, with several guests enjoying the flavors and the quality of the offerings. While there is room for improvement in terms of variety and presentation, the existing breakfast contributes positively to the overall stay.
Rooms at the hotel are noted for their cleanliness and comfort, with guests frequently mentioning the cozy and welcoming atmosphere. Despite a few comments on room size and bed firmness, the amenities, including modern features and effective blackout blinds, enhance the restful environment. The friendliness of the staff further elevates the experience, providing a warm and inviting atmosphere for guests.
Cleanliness is a standout aspect of City Express by Marriott Monterrey Universidad, with numerous guests commending the immaculate conditions of the rooms and facilities. Although isolated issues concerning bathrooms and linens are mentioned, the general consensus reflects a strong emphasis on maintaining a spotless and pleasant environment. The attentiveness of the staff enriches the hotel stay, highlighting the commitment to guest satisfaction.
The staff receives significant acclaim for their attentive and friendly service, with transportation and reception personnel especially praised for their welcoming demeanor. The hospitality and cheerful behavior of the staff contribute positively to the guest experience, solidifying their role in making stays both comfortable and enjoyable. Despite occasional communication challenges, the personnel are recognized for their dedication to excellent service and the overall satisfaction of hotel visitors.
Categories
Sustainability Journey
3 Star
Family
$
+4
Info
Summary of reviews
City Express by Marriott Monterrey Norte is favorably noted for its exceptional location, especially for travelers between Monterrey and Nuevo Laredo. Its strategic position on the highway offers significant convenience for those on business trips or heading to Del Norte airport, adding to its appeal. The hotel staff receives significant praise for their exceptional service, with guests often commending them for their friendliness and helpfulness, which elevates the overall guest experience.
Breakfast at the hotel is generally appreciated for its variety and delicious offerings, although some guests suggest room for improvement in terms of variety and preparation. The hotel's rooms are well-regarded for their cleanliness, spaciousness, and comfort, providing soundproofing and blackout features for a restful stay. However, there are occasional reports of maintenance issues and minor cleanliness concerns that suggest an opportunity for improvement.
While the Wi-Fi receives mixed reviews, and the beds have varied feedback regarding their comfort, the overall experience at City Express by Marriott Monterrey Norte is seen as satisfactory, especially for those valuing location and basic comfort at a reasonable price. Despite some areas needing attention, the hotel's favorable location, excellent staff service, and basic amenities contribute to a positive stay, making it a sensible choice for travelers prioritizing convenience and attentive hospitality.
Breakfast at the hotel is generally appreciated for its variety and delicious offerings, although some guests suggest room for improvement in terms of variety and preparation. The hotel's rooms are well-regarded for their cleanliness, spaciousness, and comfort, providing soundproofing and blackout features for a restful stay. However, there are occasional reports of maintenance issues and minor cleanliness concerns that suggest an opportunity for improvement.
While the Wi-Fi receives mixed reviews, and the beds have varied feedback regarding their comfort, the overall experience at City Express by Marriott Monterrey Norte is seen as satisfactory, especially for those valuing location and basic comfort at a reasonable price. Despite some areas needing attention, the hotel's favorable location, excellent staff service, and basic amenities contribute to a positive stay, making it a sensible choice for travelers prioritizing convenience and attentive hospitality.
Categories
Sustainability Journey
3 Star
Business
Categories
2
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