Crowne Plaza Hawkesbury Valley by IHG, offers a delightful retreat nestled within serene rural surroundings, perfect for relaxation and leisurely walks. Its picturesque grounds, charming ponds and elegant fountains make it an ideal setting for weddings and various special events. Despite its tranquil ambiance, the hotel's location provides easy access to Windsor shopping centers, the Blue Mountains and local golf facilities, blending serenity with convenience.
The hotel's breakfast experience is a standout, praised for its wide variety of delicious options, including made-to-order omelettes and barista-made coffees. Guests frequently regard breakfast as a highlight of their stay, thanks in part to the courteous and friendly staff. Similarly, the dining experience at the hotel's Harvest Restaurant and Barracks Bar receives significant praise for quality food and reasonable prices, despite some isolated criticisms regarding service speed and occasional overcooked meals.
Guest rooms are consistently highlighted for their spaciousness, cleanliness and modern amenities. The well-furnished, comfortable rooms contribute to a welcoming atmosphere, supported by spotless housekeeping. Bathrooms and beds also receive high marks for their spaciousness and comfort, although a few guests noted some minor issues such as limited room service or views.
Cleanliness throughout the hotel is another area where Crowne Plaza Hawkesbury Valley excels. Guests appreciate the immaculate condition of the rooms, bathrooms and public areas with the housekeeping staff ensuring a consistently high standard. The hotel's grounds and facilities, including the spa and dining areas, are well-maintained, contributing to a pleasant environment.
The staff at Crowne Plaza Hawkesbury Valley are frequently commended for their warm and friendly demeanor, making guests feel welcomed and well-cared-for throughout their stay. From the reception team to the restaurant and cleaning staff, the level of attentiveness and professionalism enhances the overall experience.
The hotel's spa offers a tranquil and luxurious escape, praised for its relaxing treatments and high standard of cleanliness. Similarly, the gym is well-appreciated for its efficient and up-to-date equipment, despite suggestions for minor upgrades and the addition of water facilities. The pool area with its inviting and kid-friendly amenities, is another favored feature, although some guests mentioned occasional overcrowding and varying pool temperatures.
Parking facilities at the hotel are generally well-received with ample, free on-site parking highlighted as convenient. However, some guests noted that parking closer to their rooms could be limited. The hotel is also recommended for family trips, offering various activities tailored for children, enhancing the experience for families.
Overall, Crowne Plaza Hawkesbury Valley stands out as a clean, comfortable and relaxing four-star establishment, boasting excellent facilities, appealing amenities and a professional, friendly staff. The steady stream of positive reviews highlights its commitment to providing a high-quality and memorable stay for all visitors.
Hunts Hotel Liverpool receives generally favorable reviews, notably for its strategic location and family-friendly amenities. Guests appreciate its convenient proximity to key amenities such as sports venues, restaurants and shopping outlets, along with its easy access from the M7 and Hume Freeway. The hotel benefits from having friendly and helpful staff, contributing to a welcoming atmosphere.
Rooms are often praised for their spaciousness and modern amenities, making them suitable for families. However, some reviews highlight issues with maintenance and cleanliness that require attention. Cleanliness receives a mixed review—while many guests commend the fresh linens and modern bathrooms, others point out problems with mold, cockroaches and stained furnishings.
The dining options are a point of contention with many guests disappointed by the closed restaurant and bar and the lack of breakfast availability. Yet, the hotel's location makes dining out feasible with nearby pubs and restaurants offering alternatives. The BBQ area adds a bit of flexibility and convenience.
Staff receive generally positive feedback for their friendliness and helpfulness, though there are occasional reports of inadequate service and less courteous interactions. The hotel's complimentary WiFi, while appreciated, often falls short in terms of reliability and speed, particularly for more demanding devices.
Guests enjoy the outdoor swimming pool, which, along with the BBQ facilities, is a popular feature. Although there are some concerns about cleanliness, the pool area is generally well-received. Ample, free parking is another notable plus, ensuring convenience for those traveling by car. However, family experiences can be mixed due to noise issues and disturbances affecting the overall atmosphere.
Beds are described as comfortable by many, yet a few negative comments about bed bugs and uncomfortable mattresses suggest inconsistency in this area. Overall, Hunts Hotel Liverpool offers substantial benefits, particularly in terms of location, but could greatly benefit from addressing specific maintenance, cleanliness and dining service issues to consistently satisfy guest expectations.
Fairmont Resort Blue Mountains MGallery Collection stands out due to its exceptional location amidst the serene and rustic beauty of the Blue Mountains. The hotel's proximity to top attractions like Leura, Katoomba, Echo Point and the Three Sisters makes it a perfect base for exploring the natural wonders of the area. Guests consistently praise the stunning views from the resort, whether enjoyed from their spacious rooms or the on-site restaurants. Families particularly appreciate the variety of activities available for children, ensuring a fun and engaging stay.
The breakfast experience is generally positive with many guests lauding the variety and quality of the buffet. Diners frequently enjoyed picturesque views while eating, adding to the experience. Despite some criticisms regarding food replenishment and pricing, breakfast is often highlighted as a great start to the day.
Dining options at the resort have received mixed reviews. While some guests enjoyed their meals at Embers Grill and the Italian restaurant, others found the options limited and prices high. Issues like overcooked food and unmet reservations were noted, stressing the importance of booking in advance to secure a pleasant dining experience.
Rooms at the resort are spacious and comfortable, making them a hit among families and guests needing ample space. While the beds and room sizes are commendable, cleanliness and maintenance could be more consistent. Instances of aging furniture, noise from adjacent rooms and occasional housekeeping lapses have been reported.
Cleanliness overall is mixed with some guests finding rooms and grounds well maintained, while others experienced issues with dusty carpets, stained linens and sporadic housekeeping. The necessity for more consistent upkeep is evident.
The resort's staff receive high praise for their friendliness, professionalism and helpfulness. Special commendations go to specific staff members like Hailey and Olivia. Despite minor reports of inconsistency in staff performance, the positive experiences overwhelmingly dominate.
Wi-Fi access at the resort is basic with options to upgrade for a fee. While the connectivity is often adequate, there can be weak signals in some areas. Business center facilities offer better coverage, although some guests find the paid internet options pricey.
The spa receives generally positive feedback with guests praising the relaxing environment and professional treatments. However, maintenance and cleanliness in certain areas could improve. The gym, although viewed as small by some, is generally well equipped and appreciated by guests. Other facilities like tennis courts, which offer free racket hire, add to the recreational offerings of the resort.
The pool facilities garner mixed reviews. The indoor and outdoor pools are well-liked for their convenience, but cleanliness and maintenance issues, such as tiles falling off and crowded conditions, are frequently mentioned. Guests find the pools enjoyable, especially the heated indoor option and additional facilities like the sauna and Jacuzzi.
Overall, the Fairmont Resort Blue Mountains MGallery Collection offers a beautiful and accessible location, spacious rooms and family-friendly activities. While there are areas needing attention, particularly in terms of cleanliness and some dining experiences, the friendly staff and comprehensive facilities make it a memorable destination in the Blue Mountains.
Situated within the grounds of the historic homestead the hotel is set amidst two acres of manicured gardens adjacent to Echo Point.
Summary of reviews
Lilianfels Resort and Spa stands out for its unbeatable location in the heart of the Blue Mountains, offering guests easy access to key attractions such as Scenic World and the 3 Sisters Rocks formation. The resort combines historical elegance with stately lodge ambiance, set amidst stunningly beautiful grounds and lovely gardens. This peaceful and charming setting makes it an ideal base for nature enthusiasts and those looking to explore the Blue Mountains.
The breakfast at the resort is generally well-received, earning praise for its wide variety and high quality, served in a beautiful setting that enhances the dining experience. Though some guests found it expensive, the overall sentiment remains highly favorable. Dinner experiences, particularly at Darley’s and Echoes, are a major highlight, consistently described as exceptional with high-quality food, generous portions and a great menu selection. While there are occasional mentions of slow service, the culinary offerings at Lilianfels remain a memorable part of the stay.
Guestrooms receive high marks for their spaciousness, beautiful decor and cleanliness, often featuring spectacular views of the Blue Mountains. Despite some minor criticisms regarding worn furniture and room temperature controls, the overall ambiance and comfort of the rooms are well-appreciated. Cleanliness across the resort, including public spaces and pools, is generally maintained to a high standard, contributing to a welcoming environment.
Staff at Lilianfels are frequently noted for their friendliness, attentiveness and professional service, significantly enhancing the overall guest experience. Though there are occasional mentions of understaffing and inconsistent service, the overarching sentiment is one of warm hospitality.
The resort offers a variety of high-praise amenities, including the pools which are well-maintained and family-friendly and the on-site spa, despite some need for maintenance and better booking support. However, the free WiFi service is a notable drawback, frequently described as slow and unreliable.
While Lilianfels Resort and Spa provides a luxurious and aesthetically pleasing escape, it occasionally falls short of five-star expectations with some areas needing attention to align fully with its high price point. Nonetheless, the resort remains a picturesque and serene retreat, offering a blend of natural beauty, elegant decor and memorable dining experiences.
Mercure Sydney Parramatta offers a host of conveniences that make it a favored choice among guests. Its prime location near Rosehill Racecourse, Sydney Olympic Park and Parramatta CBD provides easy access to key attractions and public transport options, including nearby bus stops. The hotel's proximity to shopping centers, supermarkets and various dining spots adds a layer of practical convenience. Guests also appreciate the quiet yet accessible environment, enhanced by amenities like parking facilities and a well-maintained pool area.
The breakfast experience often receives positive remarks for offering a good range and value, particularly with buffet options that guests find hearty and superb. However, feedback also highlights areas needing improvement, such as variety, quality and service speed with some guests finding the breakfast not wholly satisfactory. On the other hand, dinner at the hotel receives commendations for good food quality and friendly restaurant staff. Nonetheless, limited availability of the restaurant and room service, especially on weekends, poses some inconvenience.
Guest rooms are noted for their spaciousness and basic comfort, making them suitable for families. While cleanliness is generally satisfactory, the need for refurbishments and better maintenance is apparent with common issues like outdated decor, malfunctioning fixtures and ineffective ventilation frequently reported. Cleanliness across the hotel presents an inconsistent picture with mixed feedback despite positive comments about clean and spacious rooms.
The hotel staff consistently shine, garnering high praise for their friendliness, helpfulness and professionalism. The exceptional service provided by the reception, housekeeping and dining staff contributes significantly to guests' positive experiences.
WiFi services at Mercure Sydney Parramatta are inconsistent with various connectivity issues impacting the guest experience. While the lobby WiFi is generally reliable, in-room connectivity often needs improvement. The gym facilities receive a positive mention for being decent-sized and well-maintained, albeit with limited equipment.
The pool area is a cherished amenity, praised for its cleanliness and pleasant ambiance, providing a refreshing escape for guests. Families find the hotel environment welcoming and appropriate for children with spacious family rooms and a friendly atmosphere being particular highlights.
Comfortable beds are a significant plus for many guests, although feedback indicates variability in quality, suggesting a need for consistency. Although the hotel's four-star status and some facilities are questioned by certain guests, the robustly commendable staff service and convenient location tend to enhance the overall stay experience.
Federation Gardens & Possums Hideaway stands out as a perfect retreat in the tranquil beauty of the Blue Mountains, offering families and travelers an idyllic escape surrounded by nature's splendor. The serene grounds and facilities create a welcoming and peaceful atmosphere, while the exceptional location provides easy access to popular attractions like Evan's Lookout and the Grand Canyon. The cozy setting is further enhanced by a fireplace and an indoor heated pool, ensuring comfort regardless of the weather.
The accommodations at Federation Gardens & Possums Hideaway are praised for their cleanliness, coziness, and spaciousness. Guests consistently highlight the well-maintained cottages, which are thoughtfully decorated and equipped to enhance comfort, offering an ideal setting for family stays and romantic getaways alike. The attention to cleanliness contributes to a tidy, welcoming environment that enhances the overall experience.
Remarkable hospitality from the staff adds to the property's appeal, with team members demonstrating warmth, friendliness, and genuine care for guests. Their proactive efforts in ensuring rooms are cozy upon arrival, along with their approachable demeanor, make guests feel at home and eager to plan future visits.
The heated indoor swimming pool is a highlight, especially appreciated by families for its cleanliness and accessibility. While the warmth is perfect for children, some adults suggest it could be slightly warmer. Alongside the pool, amenities like the fire pit and outdoor play area contribute to a family-friendly atmosphere, allowing guests to enjoy quality time together.
Overall, Federation Gardens & Possums Hideaway promises a charming, clean, and family-oriented experience, making it a sought-after destination in the Blue Mountains for those seeking relaxation and adventure amidst stunning natural beauty.