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Summary of reviewsHaus Kastanienhof sits strategically in a peaceful suburb of Mülheim, ideally balancing serene surroundings with the convenience of being close to the city center and old town. Its beautiful green location and proximity to parks, recreational zones, various restaurants and sports facilities make it a favored choice, particularly for solo travelers and those seeking a tranquil yet central lodging. The availability of ample parking spaces adds to the convenience.
Guests frequently commend the hotel's breakfast, using terms like "delicious" and "excellent" to describe it. The varied and plentiful buffet, alongside fresh and hearty options, fulfills essential breakfast needs, contributing to a pleasing dining experience despite the breakfast room getting cramped during peak times. The ambiance remains inviting, complemented by friendly service.
Rooms at Haus Kastanienhof are often praised for their cleanliness and spaciousness, contributing to the overall comfort of the stay. Freshly renovated rooms with wooden floors and ample furnishings, including comfortable beds and garden views, add to the charm. Though some furnishings may appear dated, the practicality and cleanliness of the accommodations are consistently satisfying.
The hotel’s exceptional cleanliness extends to its shared spaces, maintaining a well-kept and tidy environment throughout. This emphasis on cleanliness bolsters the positive impression, aligning well with guests' expectations.
The staff at Haus Kastanienhof receive high praise for their friendliness and welcoming nature. From warm receptions at check-in to accommodating dining services, the team ensures a comfortable and hospitable environment. Their courteous and competent demeanor, along with helpful service, enhances the overall stay, making guests feel at home.
The beds receive accolades for their comfort, despite some mixed feedback regarding mattress firmness. Most guests find the beds super comfy and of good quality, contributing positively to their stay.
In summary, Haus Kastanienhof's advantageous and tranquil location, coupled with its cleanliness, excellent breakfast, friendly staff and comfortable accommodations, make it a highly recommended choice for those seeking a quiet yet well-connected place to stay. Show more
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Dog Friendly Hotel
This hotel is tagged as dog-friendly.
3-Star Hotel
This hotel provides a restaurant, free Wi-Fi, and free parking, offering a blend of comfort and convenience.
Room Types
Single RoomQuiet room with cable TV and free Wi-Fi.
Double RoomQuiet room with cable TV and free Wi-Fi.
Guest Reviews
7.7
Good
Location
Haus Kastanienhof enjoys a prime location that garners praise from its guests. Despite being nestled in a quiet suburb of Mülheim, the hotel is just a short walk from the old town and city center, making it ideally positioned for both relaxation and convenience. Guests appreciate its serene setting with many noting the peaceful environment conducive to restful sleep. It's located in a beautifully green area, close to parks and recreational zones and positioned centrally between the old town, the River Ruhr and the main city center, offering easy access to all these attractions.
Parking is a non-issue with ample spaces available right in front of the hotel, adding to the convenience of guests. They also mention the close proximity to various restaurants and sports facilities, adding to the location's appeal. Despite the hotel itself being somewhat outdated, its advantageous and tranquil location, friendly staff and overall value for money make it a favorable choice for visitors. These factors collectively create an ideal lodging option, particularly appreciated by solo travelers and those looking for a quiet yet central accommodation.
Breakfast
At Haus Kastanienhof, guests have consistently praised the hotel's breakfast. Descriptions such as "delicious," "tasty," and "excellent" are frequently mentioned, highlighting the quality of the offerings. The breakfast buffet is often described as varied, sufficient and plentiful, ensuring that guests find something to their liking every morning.
Many reviews note the friendly and helpful service, contributing to a pleasant dining experience. The breakfast room, while cozy and pleasant, can become cramped during busy weekends. Despite this, the ambiance remains inviting with a decoratively arranged setup.
Guests appreciate the fresh and hearty options available, including fresh fruit salad, rolls and a diverse selection of sausage and cheese. The breakfast is noted as simple yet comprehensive, fulfilling all essential breakfast needs. Overall, Haus Kastanienhof offers a satisfying breakfast experience with good value for money, enhancing the overall stay at the hotel.
Rooms
Located in a quiet suburb of Mülheim, 'Haus Kastanienhof' offers guests a peaceful retreat with plenty of positives to highlight. The rooms are consistently praised for their cleanliness with many guests noting that they are simple yet well-maintained. Several reviews mention that the rooms seem freshly renovated, adding a modern touch and feature wooden floors and sufficient furnishings, including comfortable beds, sofas, desks and chairs.
The spaciousness of the rooms stands out frequently with large rooms being a common compliment. Views overlooking the garden add to the charm of the stay. Despite some mentions of dated furnishings and singular power outlets, the practicality and cleanliness of the accommodation continue to satisfy guests.
The bathrooms are sufficient and functional, enhancing the overall comfort of the stay. Guests also appreciate the quiet and central location, ample parking spaces and friendly, helpful staff. While not the most modern, the facilities excellently support a pleasant, comfortable stay.
Beds
Guests at Haus Kastanienhof frequently highlight the comfort of the beds, describing them as super comfy, great and first-class. Many visitors find the bedding to be of very good quality. However, the mattresses receive mixed feedback regarding firmness. Some guests mention that the mattresses are too soft for their preference with a few finding them prone to slipping. A number of reviews suggest that the beds could be wider to enhance comfort further. Despite these occasional criticisms, the prevailing sentiment is that the beds contribute positively to a pleasant stay and some even describe the beds as dreamy enough to take home.
Cleanliness
Haus Kastanienhof consistently impresses guests with its exceptional cleanliness. Visitors frequently highlight the immaculate state of the rooms, which are described as both simple and stylishly furnished and always very clean. The hotel's overall cleanliness also extends to shared spaces, where extreme cleanliness is a notable positive feature. Guests appreciate the well-maintained environment, indicating that both the rooms and common areas are kept in top condition.
Alongside cleanliness, the friendly staff and good breakfast enhance the stay with many visitors finding the hotel meeting and often exceeding, their expectations. While there are occasional remarks about outdated bathroom fittings or minor maintenance issues, these do not overshadow the overall positive impression. Guests affirm that the hotel aligns well with descriptions, delivering spacious and clean accommodation.
The recurring emphasis on cleanliness, combined with the welcoming atmosphere, make Haus Kastanienhof a reliable choice for those seeking a tidy and comfortable stay.
Staff
Haus Kastanienhof has been consistently praised for its incredibly friendly and welcoming staff. From check-in to dining, guests rave about the exceptionally friendly and accommodating team. The hosts and the hotel manager are noted for their warm reception, making visitors feel right at home. The staff’s courteous and family-like demeanor is frequently highlighted, along with their helpfulness and competence.
The breakfast lady and the restaurant service contribute to the overall positive experience, ensuring a pleasant stay. The affordability, combined with such hospitable service, adds to the hotel's charm. The location is also appreciated, offering a quiet ambiance with ample free parking available on the street.
Overall, Haus Kastanienhof stands out for its warm hospitality, making it a top choice for those seeking a friendly and comfortable stay.
No, Haus Kastanienhof doesn't have any pool.
No, a spa isn't available at Haus Kastanienhof.
Yes, Haus Kastanienhof welcomes dogs.
No, parking facilities aren't available at Haus Kastanienhof.