Hotel am Schloss Broich
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Summary of reviewsHotel am Schloss Broich enjoys a prime location that appeals to both leisure and business travelers, being situated close to key attractions like the historic Broich Castle and the palace park in Mülheim. Its proximity to the city center and efficient transport links to nearby cities add to its desirability. Despite occasional noise from the main road, guests appreciate the hotel's convenience and accessibility.
The breakfast at Hotel am Schloss Broich stands out as a highlight, receiving accolades for its extensive and fresh offerings. With dishes ranging from scrambled eggs and smoked salmon to fresh fruits and a variety of breads, the breakfast buffet continuously surpasses guests’ expectations in terms of quality and presentation.
Rooms at the hotel are noted for their spaciousness and cleanliness, with many featuring charming views of the nearby castle. While some rooms are affected by street noise or have minor issues like dim lighting, most guests find them comfortable and pleasantly modern. Housekeeping is meticulous, maintaining a high standard of cleanliness throughout.
Staff members at the hotel are repeatedly praised for their exceptional service. Their friendliness and attentiveness significantly enhance the guest experience, from reception to breakfast service, ensuring that needs are met with genuine care.
Though the hotel offers free Wi-Fi, connectivity issues are common, with limited access in certain areas. However, the availability of complimentary services like Sky TV is appreciated by guests willing to overlook the difficulty.
The beds provide a mixed experience; while many guests find the mattresses comfortable and firm, there are occasional reports of maintenance issues like squeaking and sagging. The hotel demonstrates a commitment to cleanliness, though some aspects, such as aging towels, could use improvement.
Overall, Hotel am Schloss Broich offers good value for money with its friendly atmosphere and reasonable pricing. Despite showing some signs of wear and needing updates in certain areas, its attributes, including a prime location and excellent staff service, make it a compelling choice for short city stays.
The breakfast at Hotel am Schloss Broich stands out as a highlight, receiving accolades for its extensive and fresh offerings. With dishes ranging from scrambled eggs and smoked salmon to fresh fruits and a variety of breads, the breakfast buffet continuously surpasses guests’ expectations in terms of quality and presentation.
Rooms at the hotel are noted for their spaciousness and cleanliness, with many featuring charming views of the nearby castle. While some rooms are affected by street noise or have minor issues like dim lighting, most guests find them comfortable and pleasantly modern. Housekeeping is meticulous, maintaining a high standard of cleanliness throughout.
Staff members at the hotel are repeatedly praised for their exceptional service. Their friendliness and attentiveness significantly enhance the guest experience, from reception to breakfast service, ensuring that needs are met with genuine care.
Though the hotel offers free Wi-Fi, connectivity issues are common, with limited access in certain areas. However, the availability of complimentary services like Sky TV is appreciated by guests willing to overlook the difficulty.
The beds provide a mixed experience; while many guests find the mattresses comfortable and firm, there are occasional reports of maintenance issues like squeaking and sagging. The hotel demonstrates a commitment to cleanliness, though some aspects, such as aging towels, could use improvement.
Overall, Hotel am Schloss Broich offers good value for money with its friendly atmosphere and reasonable pricing. Despite showing some signs of wear and needing updates in certain areas, its attributes, including a prime location and excellent staff service, make it a compelling choice for short city stays.
3-Star Hotel
Hotel am Schloss Broich is located opposite Broich Castle and offers free WiFi and parking. The staff are friendly and the breakfast is very good.
Guest Reviews
Hotel am Schloss Broich enjoys a highly praised location, offering guests convenient proximity to Mülheim's key attractions and amenities. Situated directly opposite the historic Broich Castle and near the picturesque palace park, the hotel is perfectly positioned for both leisure and business travelers. Guests find it easy to access the city center, which is just a short walk away, making it an ideal choice for those wishing to explore the local sights or enjoy nearby dining facilities. With straightforward connections to the train station and metro, the hotel also caters well to those attending events or visiting nearby cities such as Duisburg. Despite some minor noise from the main road when windows are open, reviewers highlight the overall convenience and centrality of the hotel as a decisive factor in their booking choices. Beyond location, features like delicious breakfasts, friendly staff, and available parking enhance the overall stay, making it a suitable option for travelers seeking comfort and accessibility in the heart of the Ruhr area.
At Hotel am Schloss Broich, guests frequently highlight the breakfast as a remarkable feature of their stay. Descriptions often mention the extensive and diverse selection of offerings, which includes items like scrambled eggs, smoked salmon, various cheeses, fresh fruits, yogurt, quark, and a variety of breads and juices. The breakfast buffet is praised for being well-arranged and lovingly presented, with many noting the freshness and high quality of the food, especially for the price range. Guests frequently describe the meal as very good, delicious, and plentiful, with some stating that it exceeded their expectations. The buffet is regularly replenished, ensuring that a wide range of options is available at all times. The atmosphere is enhanced by a pleasant scent throughout the breakfast area, creating an inviting ambiance. Overall, breakfast at Hotel am Schloss Broich receives strong commendations, contributing positively to guests' overall experience.
Hotel am Schloss Broich is lauded for its well-maintained accommodations, offering guests a pleasant stay with its large and spacious rooms. Many visitors appreciate the cleanliness and modern renovations, creating a comfortable and tidy atmosphere. The rooms often feature picturesque views, some overlooking the charming Castle Broich, enhancing the overall experience. Guests typically enjoy the functionality and simplicity of the room amenities, which include comfortable beds with good mattresses, although some reviews note inconsistently installed sockets and dim lighting. While most rooms provide a tranquil setting facing the courtyard, those situated along the main street may experience noise from traffic and street lighting. Additionally, rooms on the top floor offer lovely views, albeit with limited elevator access. Bathrooms generally meet expectations with modern updates, although some faucets were not ideally chosen. Overall, the hotel rooms at Schloss Broich provide a reliably clean and comfortable environment for travelers, especially suited for short city stays.
Hotel am Schloss Broich provides a mixed experience regarding the quality of its beds, with a significant emphasis on comfort and firmness in some aspects. Many guests appreciated the comfortable and supportive nature of the mattresses, describing them as good, firm, and super comfortable. Additionally, numerous reviews highlighted the excellent sleeping experience resulting from these aspects.
However, the hotel also faces notable criticisms, particularly concerning maintenance and quality issues. Several guests reported problems such as squeaking and creaking sounds from the beds, with some even labeling the beds as outdated, featuring worn-out mattresses. Issues like sagging mattresses and a lack of cleanliness under the bedding were also mentioned, adding to concerns regarding proper upkeep.
Despite mentioned downsides, for those prioritizing comfort, many found the beds satisfactory. Potential travelers might experience varied results, suggesting that the hotel could benefit from addressing maintenance and quality concerns to ensure guest satisfaction across the board.
Hotel am Schloss Broich shines in the realm of cleanliness, with guests frequently highlighting the immaculate state of the rooms. Reviewers consistently describe the rooms as very clean, spacious, and cozy, noting the well-maintained environment throughout their stay. The hotel's housekeeping ensures that rooms are not only tidy but also comfortably functional, contributing to an overall pleasant experience.
Despite a few reports of minor oversights, such as calcified shower hoses and occasional lapses in bathroom cleanliness, these are generally outliers in an otherwise positive narrative. Towels, although described as old and hard, were always clean, reflecting the hotel's commitment to hygiene.
The staff receives high praise for their friendliness and accommodating nature, complementing the pristine premises and making up for the dated aspects of the hotel that some guests have mentioned. While the hotel could benefit from renovations in some areas, its excellent location and attentive service remain appealing to travelers who value cleanliness and good hospitality during their visit.
The reviews for Hotel am Schloss Broich highlight a consistent theme of exceptional service provided by the staff. Guests repeatedly mention the staff's friendliness, attentiveness, and willingness to accommodate various needs. Whether checking in at the reception or enjoying a meal, guests report interacting with incredibly friendly and competent individuals who enhance their stay. The staff is praised for their helpful nature; they appear genuinely caring and committed to ensuring that guests have a comfortable and pleasant experience. Additionally, those responsible for breakfast are noted for their courteous service, contributing to a breakfast experience that is both sufficient and delicious. Overall, the staff at Hotel am Schloss Broich stands out as a significant positive aspect of guest experiences, consistently delivering friendly and helpful service.
The Wi-Fi experience at Hotel am Schloss Broich appears to be a recurring issue for guests. While the hotel offers free Wi-Fi as part of its amenities, many guests have found the connection to be weak and unreliable, with some only able to access it in the lobby area. Issues such as an incorrect password and unselectable router names were also reported, although these could be resolved with assistance from the staff. Despite these challenges, the complimentary aspect of the Wi-Fi and no additional charges for services like Sky TV might still appeal to those willing to navigate the connectivity issues.
Hotel am Schloss Broich offers a straightforward and clean accommodation experience, characterized by its friendly staff and reasonable pricing. While the hotel may show signs of aging and could benefit from some updates, it maintains a pleasant atmosphere, with the added bonus of free garage parking. Its proximity to the city makes it a convenient choice for short stays. Although some amenities like a refrigerator are lacking, guests appreciate the good value for money, with many expressing their willingness to return, citing the favorable price-performance ratio.
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Location
Breakfast
Rooms
Beds
However, the hotel also faces notable criticisms, particularly concerning maintenance and quality issues. Several guests reported problems such as squeaking and creaking sounds from the beds, with some even labeling the beds as outdated, featuring worn-out mattresses. Issues like sagging mattresses and a lack of cleanliness under the bedding were also mentioned, adding to concerns regarding proper upkeep.
Despite mentioned downsides, for those prioritizing comfort, many found the beds satisfactory. Potential travelers might experience varied results, suggesting that the hotel could benefit from addressing maintenance and quality concerns to ensure guest satisfaction across the board.
Cleanliness
Despite a few reports of minor oversights, such as calcified shower hoses and occasional lapses in bathroom cleanliness, these are generally outliers in an otherwise positive narrative. Towels, although described as old and hard, were always clean, reflecting the hotel's commitment to hygiene.
The staff receives high praise for their friendliness and accommodating nature, complementing the pristine premises and making up for the dated aspects of the hotel that some guests have mentioned. While the hotel could benefit from renovations in some areas, its excellent location and attentive service remain appealing to travelers who value cleanliness and good hospitality during their visit.
Staff
Wi-Fi
3 Star
No, Hotel am Schloss Broich doesn't have any pool.
No, a spa isn't available at Hotel am Schloss Broich.
No, Hotel am Schloss Broich doesn't allow dogs.
No, parking facilities aren't available at Hotel am Schloss Broich.
No, Hotel am Schloss Broich doesn't have a gym.
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