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Summary of reviewsChisun Grand Nagano enjoys an outstanding reputation largely due to its convenient location, exceptional cleanliness and attentive service, making it an appealing choice for travelers. Positioned near Nagano Station, the hotel allows easy access to public transportation, shops, restaurants and key tourist attractions such as Zenkoji Temple. Despite being close to the railway, the hotel maintains a peaceful atmosphere, ensuring tranquility for its guests.
The hotel’s breakfast is a highlight, praised for its variety of delicious, high-quality dishes, many of which feature local specialties from Nagano Prefecture. The breakfast buffet, served on the 12th floor with stunning views of the city and mountains, is often described as one of the best in Japan, thanks to its serene environment and excellent service. Dinner options are also commendable with guests enjoying traditional Nagano dishes at the on-site restaurant and the hotel's proximity to numerous local dining establishments.
Rooms at Chisun Grand Nagano are lauded for their spaciousness, cleanliness and comfort, often exceeding the typical standards of Japanese hotels. Guests appreciate the modern amenities provided, such as massage chairs, large TV screens and complimentary beverages. The rooms frequently offer impressive views, further enhancing the guest experience.
The hotel's commitment to cleanliness is frequently highlighted with both private and common areas maintained to high standards. This cleanliness, combined with the amiable and efficient staff, ensures a positive and refreshing stay. The staff’s exceptional friendliness, helpfulness and multilingual capabilities significantly enhance guest satisfaction. Their diligence and warm hospitality help meet and often exceed guest expectations.
The Wi-Fi at the hotel is generally reliable and fast, though it can occasionally experience slower speeds during peak times. Parking options are convenient, although navigating the parking area can be challenging due to narrow entrances and exits. Overall, the hotel provides secure and affordable parking solutions.
The location also benefits nightlife enthusiasts with many izakayas, restaurants and shops nearby. Beds are comfortable and well-maintained, offering a pleasant sleeping experience. As a three-star business hotel, Chisun Grand Nagano delivers a remarkable value-for-money experience, offering essential amenities and excellent service that often surpasses its rating.
Overall, Chisun Grand Nagano stands out as an excellent option for both leisure and business travelers, providing spacious, clean accommodations, a prime location and an overall enjoyable stay. Show more
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Hotel near Nightlife Spots
Located centrally in Nagano, this hotel provides convenient access to the city's nightlife. Its location near Minamichitose makes it easy to explore local bars and restaurants.
Business Hotel
This hotel is highly rated for business travelers, offering a 24-hour front desk and conference spaces. It provides convenient amenities for corporate needs and is well-regarded by guests for its business-friendly services.
Hotel with Parking
This hotel offers private onsite parking for a fee of ¥1,200 per day. Reservations are not possible, which can be inconvenient for guests wanting to guarantee a parking spot upon arrival.
Accessible Hotel
This hotel offers accessibility features such as visual aids with braille, an emergency call cord in the bathroom, a low sink, a high toilet, and a toilet with handrails. It is also wheelchair accessible and has elevator access to upper floors.
3-Star Hotel
This hotel is well-situated and provides a comfortable stay with good access to local attractions. It is known for its cleanliness and efficient service, making it a reliable choice for travelers seeking value.
Room Types
Standard Single Room - Non-SmokingThis air-conditioned room features an air purifier/humidifier, a flat-screen TV, a fridge and an electric kettle. Slippers and nightwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Economy Double Room - Non-SmokingThis compact air-conditioned room features an air purifier/humidifier, a flat-screen TV, a fridge and an electric kettle. Slippers and nightwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Standard Twin Room - Non-SmokingThis air-conditioned room features an air purifier/humidifier, a flat-screen TV, a fridge and an electric kettle. Slippers and nightwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Grand Queen Room - Non-SmokingSpacious room located on the 9th-11th floors. Features Simmons beds, and an air purifier/humidifier.
This air-conditioned room features a flat-screen TV, a fridge and an electric kettle. Slippers and nightwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Grand Twin Room - Non-SmokingSpacious room located on the 9th-11th floors. Features Simmons beds, and an air purifier/humidifier.
This air-conditioned room features a flat-screen TV, a fridge and an electric kettle. Slippers and nightwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Standard Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a sofa. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Chisun Grand Nagano is praised for its excellent location, being conveniently situated near Nagano Station. Guests appreciate the short walking distance, typically around five to ten minutes, to the station, making it a practical choice for those traveling by train. The hotel’s proximity to not only the station but also shops, restaurants and various tourist attractions is frequently mentioned, highlighting its central location within the city. Despite being close to the railways, the hotel maintains a quiet atmosphere, ensuring a peaceful stay.
The ease of access to public transport, including bus stops and the nearby presence of convenience stores further enhance its appeal. This makes it convenient for guests doing day trips, whether for skiing or exploring the local area. Additionally, the location allows for easy navigation to Zenkoji Temple and other key points of interest within walking distance. Minor criticisms include difficulty with parking and occasional mentions of the walk being a bit long for some, but overall, the location is highly regarded for its practicality and accessibility.
Breakfast
Chisun Grand Nagano consistently receives high praise for its breakfast offerings, which are a standout feature of the hotel experience. Served buffet-style on the 12th floor, guests frequently mention the spectacular views of the city and surrounding mountains as a highlight. The breakfast venue boasts a calm and quiet atmosphere, enhancing the dining experience.
Diners are treated to an array of delicious dishes, many of which showcase local specialties from Nagano Prefecture. The buffet leans heavily towards traditional Japanese cuisine, which many guests found to be both fulfilling and satisfying. Among the standout items are fresh vegetables, Shinshu milk and yogurt and various local delicacies, all prepared with high-quality ingredients and careful seasoning.
Additionally, the staff's service during breakfast is often noted as polite and efficient, adding to the overall positive experience. Despite the high quality, some reviewers mentioned the breakfast can be a bit expensive and the serving hours might feel restrictive to some. Nonetheless, the extensive variety and distinctive flavors make it a must-try for visitors.
Overall, the breakfast at Chisun Grand Nagano is described as excellent with many guests considering it one of the best they have had in Japan. The combination of delicious food, a serene atmosphere and stunning views makes it a memorable start to the day for travelers.
Dinner
The dining experience at Chisun Grand Nagano offers a commendable blend of flavors and options. Guests particularly enjoyed the delicious food at the Chosho restaurant and appreciated the wide variety of traditional Nagano dishes available. The hotel is also conveniently located near many eating establishments, including small izakayas and a vibrant restaurant district near Nagano Station. This geographical advantage allows guests to enjoy numerous local dining options, from yakiniku restaurants to places offering hot nihon shu, making it popular with both locals and visitors. However, some guests found the dinner prices to be on the higher side and noted the necessity of making reservations at least three days in advance. Despite a few criticisms regarding the availability and price, the overall sentiment reflects satisfaction with the quality and variety of food around Chisun Grand Nagano.
Rooms
Chisun Grand Nagano offers an excellent stay characterized by its consistently praised spacious and clean rooms, which are often larger than typical Japanese hotel rooms. Many guests have highlighted the comfort and meticulous cleanliness of the rooms, which seem newly renovated and maintained to high standards. The hotel's rooms frequently come with comfortable beds, extra pillows and thoughtful amenities such as massage chairs, large TV screens and free beverages like matcha latte and hot chocolate available at all times.
The rooms provide a comfortable and often luxurious stay with spacious bathrooms, ample floor space for luggage and a relaxing atmosphere. Many rooms also offer impressive views, including cityscapes and snow-capped mountains, contributing to a satisfying guest experience. Despite a few mentions of outdated elements and occasional issues with room temperature control, the overall feedback is overwhelmingly positive about the room size and cleanliness.
With reasonable pricing, excellent facilities and a convenient location, Chisun Grand Nagano stands out as an excellent value-for-money choice for travelers, ensuring a restful and well-equipped stay whether visiting for business or leisure.
Beds
At Chisun Grand Nagano, guests consistently appreciate the comfort and quality of the beds. Many have highlighted how comfortable the beds are with mattress toppers and firm, yet cozy mattresses receiving particular praise. The availability of traditional Japanese futon beds alongside more conventional options like grand queen beds adds a unique cultural touch to the accommodations.
The pillows also receive commendations for their comfort with guests noting the option to choose between different types, ensuring a good night's sleep for all preferences. The comfort of the sofa bed is also mentioned positively, enhancing the experience for those using it.
However, a few guests have found the bed sizes to be smaller than expected and some noted that not all beds were equally comfortable. Despite these few concerns, the overall consensus leans heavily towards satisfaction with many guests repeatedly mentioning the pleasant sleeping experience. The spaciousness of the rooms and the cleanliness of the bedding add to the positive impressions, making Chisun Grand Nagano a popular choice for a restful stay.
Cleanliness
Located conveniently close to the train station, Chisun Grand Nagano has garnered significant praise for its exceptional cleanliness and well-maintained facilities. Guests repeatedly emphasized the immaculate condition of both the rooms and shared amenities, describing them as spotless, pristine and meticulously clean. The sense of cleanliness permeates not only the guest rooms but also extends to common areas such as the lobby and bathrooms, which maintain a consistently high standard of hygiene.
The spacious rooms contribute to the overall comfort with many visitors appreciating the cozy and tidy environment that the hotel fosters. Additionally, the pleasant atmosphere is enhanced by the extremely friendly and helpful staff, who are frequently commended for their warm and accommodating service.
Despite an older appearance in some areas, the maintenance and cleaning efforts ensure that guests experience a modern and refreshing stay. The commitment to cleanliness is particularly reassuring for those concerned about COVID-19, as the hotel adheres to thorough cleaning protocols. The hotel's facilities, including a well-liked laundry area, further add to the convenience and positive experiences of the guests.
Overall, the impressive level of cleanliness, combined with the convenient location and attentive staff, underpin the high satisfaction among visitors at Chisun Grand Nagano.
Staff
The staff at Chisun Grand Nagano consistently receives high praise from guests, noted for their exceptional friendliness and helpfulness. Despite language challenges, the staff's responsiveness and accommodating nature shine through with many mentions of their ability to handle special needs thoughtfully. Their multilingual capabilities, particularly in English, are highly valued and their typical Japanese hospitality—marked by politeness, attentiveness and professionalism—is frequently highlighted.
Guests appreciate the reliable and efficient service, whether it’s for simple directions, booking assistance, or luggage storage. The front desk staff is often commended for their kindness and detailed explanations, contributing to a smooth check-in and overall comfortable stay. The hotel staff are described as always smiling and eager to assist, which elevates the guest experience significantly. Their courteous and good-humored demeanor not only meets but often exceeds guest expectations, making interactions pleasant and stress-free.
In summary, the staff at Chisun Grand Nagano are a notable asset to the hotel, providing exemplary service characterized by diligence, respect and genuine warmth. These qualities ensure that guests feel welcomed and well-cared for throughout their stay.
Wi-Fi
Chisun Grand Nagano offers Wi-Fi that is often praised for its stability and speed, making it ideal for both business and leisure guests. Many reviews highlight the excellent and fast connection available throughout the hotel, ensuring guests can stay connected without hassle. The Wi-Fi service is noted as being sufficient and capable of handling typical online activities, which is a significant advantage. However, there are some mentions of slower speeds and potential disconnections, particularly in the evenings. Overall, guests generally find the Wi-Fi service to be a positive aspect of their stay, despite the occasional hiccup.
Parking
At Chisun Grand Nagano, parking presents a mix of conveniences and challenges. Many guests appreciated the location's well-connected and accessible parking facilities with secure paid options available. The convenience of parking right beside the lobby was frequently noted and the parking area's proximity to the hotel was valued. Visitors also mentioned the affordable rates for hotel guests, typically around 1000 to 1200 yen per night, though some found these fees slightly high.
The hotel offers various parking solutions, including an affiliated parking lot nearby, which guests found handy, especially when the on-site lot was full. Parking for mid-sized cars and even trucks was available and the EV charging equipment was included in the parking fee.
However, there were a few downsides. The entrance and exit were consistently described as narrow and difficult to navigate, causing some tension for drivers. Parking spaces were often limited and the area could become quite congested, especially during peak times. Some guests had to use more distant affiliated parking lots, which required a short walk to the hotel.
Overall, while the parking at Chisun Grand Nagano is secure and generally convenient, it can be somewhat tight and occasionally requires the use of external lots.
Nightlife
Chisun Grand Nagano enjoys a prime location close to Nagano station and the lively nightlife district. Guests appreciate the proximity to numerous small izakayas, restaurants and shops, making it easy to explore local dining options. The hotel's position is convenient not only for nightlife but also for trips, thanks to its closeness to the central train station. Additionally, a bento shop next to the hotel offers extended hours, catering to late-night cravings. While the main road might be a bit further away on foot, the overall convenience of the location is highly rated.
3 Star
Chisun Grand Nagano, a typical three-star business hotel, offers a satisfactory and practical experience for travelers, marked by welcoming and impressive service that seems to surpass expectations for its rating. Despite the dated and spartan interiors, the hotel maintains adequate cleanliness and provides essential amenities such as coffee, bread and a microwave in the lobby. Although the building shows its age and lacks modern entertainment options, like Netflix on the TV, the overall value for money stands out, making it a great mid-range option in Japan.
Rooms provide a standard comfortable experience typical of business hotels with basic yet sufficient amenities. The space may be limited, but the atmosphere and service contribute to a pleasant and memorable stay. Chisun Grand Nagano is regarded highly for its excellent value-quality ratio, offering more than what one might expect from a three-star establishment. Overall, it's an affordable and no-frills choice, delivering just enough to meet the needs of those traveling on business or seeking reliable mid-level accommodations.
Business
Chisun Grand Nagano emerges as a solid choice for business travelers, offering good value for money and well-suited facilities. The hotel’s rooms are designed to be business-friendly with comfortable beds and practical workspaces that include desks and tables. The cleanliness and comfort of the accommodations consistently meet expectations, creating an environment conducive to both rest and productivity.
Conveniently located close to the JR station, the hotel ensures easy access for those commuting within the city. Additionally, the availability of parking further adds to the convenience, making it straightforward for business trips. The hotel lobby serves as a functional area, enhanced by the provision of coffee, tea and hot towels, allowing guests to refresh and work comfortably outside of their rooms.
The service at Chisun Grand Nagano is efficient and responsive, as reflected in the prompt attention to guest requests, such as the quick delivery of extra blankets. The staff, known for their kindness and efficiency, contribute to a pleasant and hassle-free stay.
Overall, Chisun Grand Nagano is recognized for its straightforward yet complete amenities, facilitating a smooth and comfortable business travel experience.
Accessible
Chisun Grand Nagano has garnered positive reviews for its accessibility tailored to guests with disabilities. The hotel is praised for its ramp availability and overall accessible infrastructure, including barrier-free rooms and bathrooms. Located just a short walk from Nagano Station, the hotel’s proximity to the train station makes it convenient for travelers, especially those carrying luggage and easy to reach. The availability of easy parking further enhances its accessibility. Moreover, the hotel is centrally located near shopping, restaurants and the city center, making it an excellent base for exploring Nagano.
Guests highlighted the clean and well-maintained rooms, as well as the overall convenience in navigating the hotel. The self-service luggage lock area adds an element of ease for guests managing their belongings. The hotel's strategic location also allows access to nearby attractions including natural parks and a shrine, making it suitable for day trips.
While the low handwriting recognition rate on a tablet device was mentioned as a minor inconvenience, the benefits outweigh this small issue. Guests appreciated the early check-in option and the ability to relax upon arrival. Overall, Chisun Grand Nagano offers a comfortable and accessible stay for all guests, noted for its excellent cost-performance ratio and thoughtful amenities.
No, Chisun Grand Nagano doesn't have any pool.
No, a spa isn't available at Chisun Grand Nagano.
No, Chisun Grand Nagano doesn't allow dogs.
Yes, parking facilities are available at Chisun Grand Nagano.