Hotel JAL City Nagano
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Summary of reviewsHotel JAL City Nagano is highly praised for its prime location, offering easy access to Nagano Station and notable landmarks like Zenko-ji Temple, all within walking distance. The hotel provides a peaceful retreat despite its proximity to bustling areas, ensuring a quiet and comfortable stay.
The breakfast experience is a standout feature with guests frequently highlighting the delicious, high-quality food and wide variety of both Japanese and Western options. The panoramic views during breakfast from the upper floors add a unique and enjoyable dimension to the meal. Dinner at the hotel, particularly at the Chinese restaurant Bireika, is also well received, although some guests wished for more in-house dining options.
Rooms at Hotel JAL City Nagano cater to a range of preferences with several guests appreciating the spaciousness and cleanliness, especially in the corner twin and certain double rooms. Simmons beds and thoughtful decor contribute to a relaxing and comfortable environment, though some standard rooms and older bathroom facilities could benefit from updates.
Cleanliness is a consistent positive with the hotel maintaining high standards in both rooms and common areas. Guests appreciate the fresh and well-kept ambiance maintained by the diligent housekeeping staff.
The staff at Hotel JAL City Nagano are frequently praised for their friendliness, politeness and exceptional service, making guests feel well-cared for throughout their stay. Though there are occasional mentions of less favorable interactions, the overall impression of the staff remains highly positive.
The hotel provides reliable wifi in common areas, although some guests experienced weaker signals in their rooms. Despite this, many found the internet service adequate.
Parking availability is generally good, though small and narrow spaces can pose challenges. The hotel's dedicated parking lot and attentive parking attendants help navigate these issues.
The beds receive high marks for comfort, often featuring large, clean and well-maintained bedding, which many guests found conducive to a restful sleep.
Hotel JAL City Nagano effectively meets the expectations of its three-star rating by offering clean, spacious accommodations, comfortable beds, strong wifi and excellent breakfast at a reasonable price, making it a preferred choice for both leisure and business travelers. The proximity to major transportation hubs and cultural sites enhances its appeal, ensuring a pleasant and convenient stay for visitors.
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The breakfast experience is a standout feature with guests frequently highlighting the delicious, high-quality food and wide variety of both Japanese and Western options. The panoramic views during breakfast from the upper floors add a unique and enjoyable dimension to the meal. Dinner at the hotel, particularly at the Chinese restaurant Bireika, is also well received, although some guests wished for more in-house dining options.
Rooms at Hotel JAL City Nagano cater to a range of preferences with several guests appreciating the spaciousness and cleanliness, especially in the corner twin and certain double rooms. Simmons beds and thoughtful decor contribute to a relaxing and comfortable environment, though some standard rooms and older bathroom facilities could benefit from updates.
Cleanliness is a consistent positive with the hotel maintaining high standards in both rooms and common areas. Guests appreciate the fresh and well-kept ambiance maintained by the diligent housekeeping staff.
The staff at Hotel JAL City Nagano are frequently praised for their friendliness, politeness and exceptional service, making guests feel well-cared for throughout their stay. Though there are occasional mentions of less favorable interactions, the overall impression of the staff remains highly positive.
The hotel provides reliable wifi in common areas, although some guests experienced weaker signals in their rooms. Despite this, many found the internet service adequate.
Parking availability is generally good, though small and narrow spaces can pose challenges. The hotel's dedicated parking lot and attentive parking attendants help navigate these issues.
The beds receive high marks for comfort, often featuring large, clean and well-maintained bedding, which many guests found conducive to a restful sleep.
Hotel JAL City Nagano effectively meets the expectations of its three-star rating by offering clean, spacious accommodations, comfortable beds, strong wifi and excellent breakfast at a reasonable price, making it a preferred choice for both leisure and business travelers. The proximity to major transportation hubs and cultural sites enhances its appeal, ensuring a pleasant and convenient stay for visitors.
Hotel Taking Steps Towards Sustainability
This hotel has been mentioned as an eco-friendly accommodation option in the Nagano area.
Hotel near Nightlife Spots
The Hotel JAL City Nagano features dining options including a sky restaurant and bar, providing guests with convenient options for evening relaxation and entertainment.
Business Hotel
With banquet halls and convenient location near government offices and the business center, this hotel is suitable for business travelers. It is also near Zenkoji Temple for tourists.
Hotel with Parking
Hotel JAL City Nagano provides parking facilities for guests. Its central location in Nagano makes it a practical choice for those exploring the city.
Cheap Hotel
Hotel JAL City Nagano is a conveniently located hotel that offers modern guest rooms. It is a suitable option for travelers looking for affordable accommodation.
4-Star Hotel
Offering modern guest rooms, this hotel is conveniently located near JR Nagano Shinkansen Station. Its accessibility and contemporary design make it a practical choice.
Guest Reviews
Hotel JAL City Nagano boasts a prime location, making it an ideal choice for travelers keen on exploring Nagano. Just a short 10-minute walk from Nagano Station, the hotel offers easy access for those arriving by train and is conveniently situated near numerous dining and shopping options. Zenko-ji Temple, a significant cultural attraction, is also within walking distance, approximately 15 minutes away, making the hotel a fantastic base for sightseeing. The central positioning of the hotel between the station and the temple ensures guests can effortlessly access both landmarks. Despite its proximity to these bustling areas, the hotel remains a quiet retreat, affording a peaceful stay. Additionally, the presence of nearby bus stops enhances transportation conveniences, providing simple navigation of the city. Overall, Hotel JAL City Nagano’s location is frequently praised for its accessibility and strategic placement, facilitating a comfortable and convenient stay for visitors.
Hotel JAL City Nagano's breakfast experience consistently receives high praise from guests. Served in a restaurant on the upper floors—primarily the 16th and 24th—the panoramic views during breakfast time are stunning, encompassing the city and the distant mountains, which many found to be a highlight of their stay. The breakfast menu offers a wide variety of options, from traditional Japanese dishes featuring local specialties to Western-style selections, ensuring a satisfying and abundant meal for all tastes.
The quality and taste of the breakfast are frequently described as excellent with many reviews noting the delicious and fulfilling nature of the food. Local ingredients, including shiny rice, homemade miso soup and regional specialties like Nagano pickles, add a unique touch that enhances the dining experience. Guests appreciate the frequent replenishment of the buffet, ensuring fresh options are always available.
Additionally, the cleanliness of the dining area and the attentive service from staff contribute to a pleasant and luxurious breakfast experience. Despite the high breakfast price mentioned by a few reviewers, the overall feedback suggests that the variety, quality and breathtaking views make the breakfast well worth it.
Hotel JAL City Nagano offers a delightful culinary experience with numerous guests praising the creativity and deliciousness of the meals served within the hotel. Particularly, the Chinese restaurant Bireika on the second floor and Mirai Hana have received favorable comments for their delectable and appealing dishes. The Chinese bento options are also highly appreciated, providing a satisfying and enjoyable dining experience.
The dining room is noted for its comfort, enhancing the overall dinner experience. Some guests have enjoyed meals on the top floor, relishing both the food and the relaxing atmosphere. However, a few guests expressed a desire for more in-house dining options. Guests also mentioned the convenience of being introduced to outside dining options, including a nearby delicious dumpling and Mochi ice cream shop and a recommended yakitori restaurant.
Overall, while the hotel does an excellent job with its Chinese cuisine and other dining offerings, there is room for improvement in terms of providing more on-site dining choices for dinner.
Hotel JAL City Nagano offers an intriguing blend of room sizes and features that cater to various guest preferences. For a Japanese hotel, many guests found the rooms to be impressively spacious, especially the corner twin rooms and certain double rooms, which were highlighted for their ample space and comfortable seating areas. Cleanliness is a consistently praised attribute; guests frequently noted the rooms being very clean and well-maintained, contributing to a relaxing and calm atmosphere.
In terms of comfort, the rooms often boasted large, comfortable beds with some guests specifically mentioning the comfort provided by Simmons beds. The layout and decor of the rooms were generally well-received with several reviewers appreciating the thoughtfulness and functionality of the room designs.
While the majority of the feedback is positive, some guests did find certain standard and single rooms to be on the smaller side and occasionally outdated. The older bathroom facilities and limited views from lower floors were minor drawbacks for some visitors. However, these issues did not overshadow the overall positive experiences, thanks to the hotel's cleanliness, spaciousness and responsive staff.
The hotel also provides various amenities and thoughtful touches that enhance the guest experience. Rooms are equipped with clean, functional bathrooms and some even offer luxurious touches like a big bathtub. Despite occasional limitations such as room layout and the building’s age, Hotel JAL City Nagano presents itself as a clean, comfortable and spacious lodging choice for travelers.
Hotel JAL City Nagano receives high marks when it comes to the comfort and quality of its beds. Guests frequently praise the beds as very comfortable, spacious and clean, contributing to a restful night's sleep. Many reviews highlight the large size of the beds with several mentioning the use of comfy down comforters and smooth bed linens. The Simmons beds in particular are noted for their comfort.
Cleanliness is also a strong point with multiple guests pointing out that the bedding and rooms are well-maintained and functional, even if some rooms are on the smaller side. The presence of various pillows, offering different heights and levels of softness, adds to the overall comfort and appeal.
However, a few reviews point out that some beds might be too soft for certain preferences and power outlets are not conveniently located near the beds. Despite these minor drawbacks, most guests find the bedding excellent and conducive to a good night's sleep. Overall, Hotel JAL City Nagano appears to provide a comfortable and clean sleep environment that satisfies a majority of its guests.
Hotel JAL City Nagano consistently impresses guests with its high standards of cleanliness across various aspects. The rooms and common areas, including the lobby, restaurant and corridors, are meticulously maintained, creating a bright and welcoming atmosphere. Guests frequently note that the rooms are clean and tidy with a noticeable absence of any unpleasant odors, even in smoking rooms. The cleaning staff receive commendation for their exceptional work and polite service, ensuring that each room feels fresh and well-kept.
The decor in the clean rooms is aesthetically pleasing, enhancing the overall comfort of the stay. Despite some minor remarks about older bathrooms and occasional issues with towel smells, the overall impression of the hotel's cleanliness remains positive. The hotel's facilities, from the breakfast venue to the indoor carpets, uphold a strong sense of hygiene, contributing to a relaxing and pleasant experience for guests.
Additionally, the hotel’s proximity to the train station and the well-maintained condition of the rooms, which have been recently updated, add to its appeal. Guests appreciate the combination of clean and spacious accommodations with modern amenities, making Hotel JAL City Nagano a reliable choice for travelers valuing cleanliness and comfort.
Hotel JAL City Nagano offers an inviting atmosphere bolstered by exceptionally helpful and friendly staff, making guests feel well-taken care of throughout their stay. The front desk personnel stand out for their kindness, attentiveness and efficient service, often going the extra mile to accommodate guest needs, even when language barriers exist. From the warm welcome at check-in to the considerate service at breakfast, every interaction with the staff contributes to a positive and memorable experience.
Guests frequently highlight the staff's politeness and enthusiasm, especially noting the exceptional service from the cleaning staff and the courteous assistance provided at the parking lot. The restaurant and breakfast area staff are equally commended for their friendliness and dedication, helping to enhance the overall dining experience.
While most reviews emphasize the staff's positive attitude and professional demeanor, there are occasional mentions of less favorable interactions at the front desk. However, these instances seem to be exceptions rather than the rule, as the overwhelming majority of feedback praises the staff's ability to create a pleasant and comfortable environment for all guests.
In summary, Hotel JAL City Nagano's staff consistently delivers high-quality service, marked by friendliness, politeness and a genuine willingness to help, ensuring guests enjoy a seamless and enjoyable stay.
Guests of Hotel JAL City Nagano have expressed mixed reviews regarding the hotel's wifi service. On the positive side, the wifi is generally described as good, reliable and strong throughout the hotel. Guests appreciated the free access to wifi in common areas and noted that the wifi connection was properly maintained. For many, the wifi speed was satisfactory and provided a decent experience.
However, some guests experienced issues with the service. Common complaints included a weak or poor wifi signal in rooms and some found the internet connection to be slow or intermittent. A few guests even mentioned the absence of wifi in their rooms, which was a notable drawback during their stay. Despite these issues, there were still many guests who found the internet service adequate for their needs.
Hotel JAL City Nagano offers a range of parking options which are a mix of convenience and challenges. Guests are provided with parking for a fee of 1000 yen per 24 hours with affiliated parking lots situated near the hotel. Some have found the parking conveniently located close to the hotel with good accessibility to Nagano Station and Zenkoji Temple. Additionally, the presence of a parking attendant to guide and direct guests is noted positively.
However, there are significant limitations due to the small and narrow parking spaces, which some guests found hard to park in and difficult to locate. The approach roads to these parking areas can also be quite narrow. There were mentions of limited parking spots, often resulting in a first-come, first-served situation and in some cases, reservations are necessary. Occasionally, guests encountered trouble with affiliate parking being somewhat distant from the hotel, particularly during events or festivals.
While the hotel’s dedicated parking lot offers easy access to cars, the overall design and navigation of the parking facilities have been problematic for some. Despite these challenges, the paid parking remains a functional option for many, further improved by the proper guidance offered to guests on arrival.
Hotel JAL City Nagano offers an experience that matches its three-star rating, delivering all the necessary facilities at an affordable price. The location stands out thanks to its proximity to Nagano Station, just under 10 minutes on foot and the nearby Zenko-ji Temple.
Guests appreciated the clean property and found the rooms to be spacious, fitted with amenities typical of a three-star hotel. Special mentions were given to the large beds, which were noted as more comfortable compared to other Japanese hotels. The view from the rooms was also a positive aspect noted by several visitors.
While slightly old, the hotel maintains cleanliness and overall functionality. Some minor inconveniences included a longer than expected check-in time, a small parking lot and difficulty in locating the property. Breakfast availability was also an issue for a few guests, despite having reservations.
Cost performance is an attractive feature with the hotel offering good value for money and the benefit of occasional discounts. Overall, the experience is considered relaxing and reasonably priced, making it a suitable choice for travelers looking for decent accommodations without breaking the bank.
Located conveniently between Nagano Station and Zenkoji Temple, Hotel JAL City Nagano emerges as a top pick for business travelers despite its modest appearance. The hotel stands out with its outstanding breakfast offerings, providing a delightful start to the day. The spacious rooms, larger than the typical business hotel and the comfortable showers contribute to an overall pleasant stay.
The establishment is noted for its cleanliness and the spacious desks in the rooms are well-lit, catering effectively to business needs. Moreover, the strong Wi-Fi throughout the hotel ensures seamless connectivity, crucial for business users. The staff have been commended for their gentle and polite demeanor, enhancing the guest experience.
While the hotel has a regular coffee shop in the lobby and facilities that cater to business travelers, it arguably offers more comfort than the average business hotel. Despite some minor inconveniences such as the specified breakfast hours and the need to pay for TV usage, the overall satisfaction with the comfort and services makes Hotel JAL City Nagano a reliable choice for business trips.
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Breakfast
The quality and taste of the breakfast are frequently described as excellent with many reviews noting the delicious and fulfilling nature of the food. Local ingredients, including shiny rice, homemade miso soup and regional specialties like Nagano pickles, add a unique touch that enhances the dining experience. Guests appreciate the frequent replenishment of the buffet, ensuring fresh options are always available.
Additionally, the cleanliness of the dining area and the attentive service from staff contribute to a pleasant and luxurious breakfast experience. Despite the high breakfast price mentioned by a few reviewers, the overall feedback suggests that the variety, quality and breathtaking views make the breakfast well worth it.
Dinner
The dining room is noted for its comfort, enhancing the overall dinner experience. Some guests have enjoyed meals on the top floor, relishing both the food and the relaxing atmosphere. However, a few guests expressed a desire for more in-house dining options. Guests also mentioned the convenience of being introduced to outside dining options, including a nearby delicious dumpling and Mochi ice cream shop and a recommended yakitori restaurant.
Overall, while the hotel does an excellent job with its Chinese cuisine and other dining offerings, there is room for improvement in terms of providing more on-site dining choices for dinner.
Rooms
In terms of comfort, the rooms often boasted large, comfortable beds with some guests specifically mentioning the comfort provided by Simmons beds. The layout and decor of the rooms were generally well-received with several reviewers appreciating the thoughtfulness and functionality of the room designs.
While the majority of the feedback is positive, some guests did find certain standard and single rooms to be on the smaller side and occasionally outdated. The older bathroom facilities and limited views from lower floors were minor drawbacks for some visitors. However, these issues did not overshadow the overall positive experiences, thanks to the hotel's cleanliness, spaciousness and responsive staff.
The hotel also provides various amenities and thoughtful touches that enhance the guest experience. Rooms are equipped with clean, functional bathrooms and some even offer luxurious touches like a big bathtub. Despite occasional limitations such as room layout and the building’s age, Hotel JAL City Nagano presents itself as a clean, comfortable and spacious lodging choice for travelers.
Beds
Cleanliness is also a strong point with multiple guests pointing out that the bedding and rooms are well-maintained and functional, even if some rooms are on the smaller side. The presence of various pillows, offering different heights and levels of softness, adds to the overall comfort and appeal.
However, a few reviews point out that some beds might be too soft for certain preferences and power outlets are not conveniently located near the beds. Despite these minor drawbacks, most guests find the bedding excellent and conducive to a good night's sleep. Overall, Hotel JAL City Nagano appears to provide a comfortable and clean sleep environment that satisfies a majority of its guests.
Cleanliness
The decor in the clean rooms is aesthetically pleasing, enhancing the overall comfort of the stay. Despite some minor remarks about older bathrooms and occasional issues with towel smells, the overall impression of the hotel's cleanliness remains positive. The hotel's facilities, from the breakfast venue to the indoor carpets, uphold a strong sense of hygiene, contributing to a relaxing and pleasant experience for guests.
Additionally, the hotel’s proximity to the train station and the well-maintained condition of the rooms, which have been recently updated, add to its appeal. Guests appreciate the combination of clean and spacious accommodations with modern amenities, making Hotel JAL City Nagano a reliable choice for travelers valuing cleanliness and comfort.
Staff
Guests frequently highlight the staff's politeness and enthusiasm, especially noting the exceptional service from the cleaning staff and the courteous assistance provided at the parking lot. The restaurant and breakfast area staff are equally commended for their friendliness and dedication, helping to enhance the overall dining experience.
While most reviews emphasize the staff's positive attitude and professional demeanor, there are occasional mentions of less favorable interactions at the front desk. However, these instances seem to be exceptions rather than the rule, as the overwhelming majority of feedback praises the staff's ability to create a pleasant and comfortable environment for all guests.
In summary, Hotel JAL City Nagano's staff consistently delivers high-quality service, marked by friendliness, politeness and a genuine willingness to help, ensuring guests enjoy a seamless and enjoyable stay.
Wi-Fi
However, some guests experienced issues with the service. Common complaints included a weak or poor wifi signal in rooms and some found the internet connection to be slow or intermittent. A few guests even mentioned the absence of wifi in their rooms, which was a notable drawback during their stay. Despite these issues, there were still many guests who found the internet service adequate for their needs.
Parking
However, there are significant limitations due to the small and narrow parking spaces, which some guests found hard to park in and difficult to locate. The approach roads to these parking areas can also be quite narrow. There were mentions of limited parking spots, often resulting in a first-come, first-served situation and in some cases, reservations are necessary. Occasionally, guests encountered trouble with affiliate parking being somewhat distant from the hotel, particularly during events or festivals.
While the hotel’s dedicated parking lot offers easy access to cars, the overall design and navigation of the parking facilities have been problematic for some. Despite these challenges, the paid parking remains a functional option for many, further improved by the proper guidance offered to guests on arrival.
3 Star
Guests appreciated the clean property and found the rooms to be spacious, fitted with amenities typical of a three-star hotel. Special mentions were given to the large beds, which were noted as more comfortable compared to other Japanese hotels. The view from the rooms was also a positive aspect noted by several visitors.
While slightly old, the hotel maintains cleanliness and overall functionality. Some minor inconveniences included a longer than expected check-in time, a small parking lot and difficulty in locating the property. Breakfast availability was also an issue for a few guests, despite having reservations.
Cost performance is an attractive feature with the hotel offering good value for money and the benefit of occasional discounts. Overall, the experience is considered relaxing and reasonably priced, making it a suitable choice for travelers looking for decent accommodations without breaking the bank.
Business
The establishment is noted for its cleanliness and the spacious desks in the rooms are well-lit, catering effectively to business needs. Moreover, the strong Wi-Fi throughout the hotel ensures seamless connectivity, crucial for business users. The staff have been commended for their gentle and polite demeanor, enhancing the guest experience.
While the hotel has a regular coffee shop in the lobby and facilities that cater to business travelers, it arguably offers more comfort than the average business hotel. Despite some minor inconveniences such as the specified breakfast hours and the need to pay for TV usage, the overall satisfaction with the comfort and services makes Hotel JAL City Nagano a reliable choice for business trips.
No, Hotel JAL City Nagano doesn't have any pool.
No, a spa isn't available at Hotel JAL City Nagano.
No, Hotel JAL City Nagano doesn't allow dogs.
Yes, parking facilities are available at Hotel JAL City Nagano.
No, Hotel JAL City Nagano doesn't have a gym.
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