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Summary of reviewsSotetsu Fresa Inn Nagano-Zenkojiguchi is highly praised for its exceptional location, situated directly adjacent to Nagano Station. This prime positioning makes it an optimal choice for both leisure and business travelers relying on public transportation, as it places guests within walking distance to shops, restaurants and key attractions like Zenko-ji Temple. The proximity to bus and train facilities simplifies travel plans, making it particularly suitable for short stays and quick stopovers.
The breakfast experience at the hotel is consistently well-reviewed. Guests appreciate the variety and deliciousness of the buffet, which includes both Japanese and Western items. The breakfast is noted for being reasonably priced and satisfying, adding significant value to the stay. However, some guests have mentioned that the Western options can become repetitive for longer stays, though overall, the quality remains high.
Rooms at Sotetsu Fresa Inn Nagano-Zenkojiguchi are lauded for their cleanliness and comfort. They are modern and well-maintained, though some guests find them small, particularly when staying with larger luggage or for extended periods. Despite the size, many visitors find the rooms cozy and functional with amenities that enhance the overall experience.
The hotel maintains a high standard of cleanliness with guests frequently mentioning clean rooms and facilities. While some minor issues such as occasional dirty windows are reported, the overall sentiment is one of satisfaction with the cleanliness and tidiness of the spaces.
The staff receives high praise for their exceptional service. Described as friendly, polite and professional, they contribute significantly to a pleasant stay. Their efficiency, coupled with excellent communication skills, including English proficiency, ensures that guests feel well cared for and supported.
The hotel offers reliable and fast WiFi, suitable for both work and leisure purposes. Although some guests have occasionally reported slower speeds, the general feedback is positive.
Parking facilities receive mixed reviews; while the hotel provides convenient options like an affiliated parking lot and a nearby multi-story garage, some guests find the system challenging to navigate and note the early operational hours as a drawback.
The surrounding area offers various nightlife options with many restaurants and convenience stores nearby. Guests appreciate the late-night shopping opportunities at places like Don Quijote but note occasional noise from nearby bars.
The beds are generally described as comfortable, though some guests find the double beds smaller than expected and have mixed opinions on their firmness. Despite these differences, most guests report a good night's rest.
As a three-star hotel, Sotetsu Fresa Inn Nagano-Zenkojiguchi offers good value for money, making it suitable for budget travelers. The accommodations meet basic needs and provide essential comforts despite the small room sizes. The services and cleanliness are in line with expectations for a three-star establishment.
For business travelers, the hotel is an optimal choice due to its strategic location and abundant amenities. The friendly and helpful staff, along with good breakfast options, contribute to a hassle-free stay, ensuring that business guests are inclined to return on their next trip. Show more
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Hotel near Nightlife Spots
Located near Nagano Station, this hotel offers easy access to nightlife spots. Karaoke Big Echo Nagano Ekimae Club, open until 6 AM, is just a short walk away.
Cheap Hotel
Sotetsu Fresa Inn provides affordable accommodation with essential amenities. Its location near Zenkoji Temple and Nagano Station makes it a convenient and budget-friendly option for travelers.
3-Star Hotel
This hotel is a practical choice for travelers interested in visiting Zenkoji Temple. It provides comfortable accommodations and essential amenities, ensuring a convenient and satisfying stay.
Business Hotel
Room Types
Double Room with Small Double Bed - Non-SmokingFeatures a semi-double bed (130 cm wide). This air-conditioned room features a fridge and a flat-screen TV with a video-on-demand system. Slippers and sleepwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Triple Room - Non-SmokingThis air-conditioned room features a fridge and a flat-screen TV with a video-on-demand system. Slippers and sleepwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at the time of booking.
Please note there is only 1 room of this type on each floor. When booking more than one room of this type, you will stay in different floors.
Twin Room - Non-SmokingThis twin room features air conditioning and equipped with comfortable Lofty custom pillows.
Please note there is only 1 room of this type on each floor. When booking more than one room of this type, you will stay in different floors.
Superior Twin Room - Non-SmokingThis air-conditioned room features a fridge and a flat-screen TV with a video-on-demand system. Slippers and sleepwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Deluxe Twin Room - Non-SmokingThis air-conditioned room features a fridge and a flat-screen TV with a video-on-demand system. Slippers and sleepwear are provided for all guests, while the en suite bathroom comes with a hairdryer.
Please note there is only 1 room of this type on each floor. When booking more than one room of this type, you will stay in different floors.
Single Room - Non-SmokingOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Comfort Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Comfort Single Room - Non-SmokingProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, an electric kettle, a sofa and a carpeted floor. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Sotetsu Fresa Inn Nagano-Zenkojiguchi boasts an unparalleled location directly adjacent to Nagano Station, making it an ideal choice for travelers relying on public transportation. The hotel is just a few minutes' walk from the station, making check-ins and outings remarkably easy and convenient. Its central location places guests within walking distance to numerous shops, restaurants and key city attractions like Zenko-ji Temple, ensuring that everything you need is at your fingertips.
The proximity to bus and train facilities simplifies travel plans, whether you're exploring Nagano itself or venturing out on day trips to nearby destinations. This makes the hotel particularly suitable for short stays and quick stopovers with the added convenience of amenities such as a Lawson convenience store located right within the building.
Guests frequently praise the ease of access and the value for money, making the hotel an excellent choice for both leisure and business travelers seeking comfortable accommodation without breaking the bank. The friendly and efficient staff, along with clean and comfortable rooms, contribute to a pleasant stay, ensuring that your visit to Nagano is both convenient and enjoyable.
Breakfast
The breakfast at Sotetsu Fresa Inn Nagano-Zenkojiguchi consistently receives high praise for its variety and deliciousness. Guests appreciate the inclusion of both Japanese and Western items in the buffet, which features hot and cold foods such as rice, noodles, fish, fruit, yoghurt, scrambled eggs and toast. Many reviews highlight the good value for money, noting that the breakfast is both reasonably priced and satisfying. The wide assortment of dishes, including unique offerings like soba salad and homemade apple compote, has left a positive impression on guests.
However, some guests mention that the selection for Western breakfast options is somewhat limited and may become repetitive for those staying multiple nights. Despite this, the quality and taste remain commendable with several guests expressing their satisfaction and enjoyment of the breakfast experience. The overall sentiment indicates that the breakfast is a delightful and worthwhile aspect of staying at the hotel, adding to the convenience of its fantastic location near the station.
Rooms
At Sotetsu Fresa Inn Nagano-Zenkojiguchi, guests frequently praise the cleanliness and comfort of the rooms. The rooms are well-maintained and often described as neat, tidy and modern with good amenities and practical layouts. Many visitors find the rooms cozy and comfortable, fitting the needs of solo travelers and couples. Some rooms even offer scenic views, high ceilings and thoughtful design touches that enhance the overall experience.
However, the size of the rooms is a common point of contention. Many reviews highlight that the rooms are quite small, which can be challenging for travelers with larger luggage or those staying for extended periods. While some found the compact space sufficient and functional, others felt cramped, especially when sharing the room with another person.
Despite some occasional issues, such as minor maintenance shortcomings or lack of space for large suitcases, the overall sentiment is positive. The hotel's convenient location near the train station and a nearby convenience store is often mentioned as a significant advantage. This makes it a practical choice for travelers looking for a clean, comfortable and well-located place to stay in Nagano.
Beds
Sotetsu Fresa Inn Nagano-Zenkojiguchi has garnered a range of feedback regarding its beds. A majority of guests praised the beds for being comfortable with several highlighting their super comfy nature and noting that the bedding was very comfortable. Many found the twin beds to be large and cozy and this seemed to cater well to their needs. However, some guests did mention that the double beds felt smaller than the Japanese standard with a few expressing that the beds were a bit narrow or small for two people. There were also mixed opinions on the firmness of the beds with some finding them perfectly firm and comfortable, while others felt they were a bit hard. A few reviews pointed out issues such as beds being less fresh-smelling or having a strong odor. Despite these, the overall sentiment suggests that most guests found the beds to provide a good night's rest.
Cleanliness
The guest reviews for Sotetsu Fresa Inn Nagano-Zenkojiguchi generally highlight a strong emphasis on cleanliness. Most guests found the hotel to be very clean with repeated mentions of clean rooms, clean facilities and meticulously maintained spaces. Despite some concerns over the size of the rooms, they were frequently described as clean, comfortable and well-organized. The hotel's interior and amenities were praised for their tidiness and cleanliness, creating a pleasant atmosphere for guests. However, a few reviews noted specific issues such as dirty windows, occasional cleaning oversights and some cleanliness discrepancies between adjacent rooms. Overall, the hotel maintains a high standard of cleanliness, supported by well-equipped rooms and a welcoming environment, although minor improvements in specific areas could enhance the guest experience further.
Staff
The staff at Sotetsu Fresa Inn Nagano-Zenkojiguchi consistently receive high praise from guests for their exceptional service. Described as friendly, polite and professional, the staff are noted for their helpfulness and attentiveness, making guests feel welcome and well cared for. Many reviews highlight the team's efficiency and excellent communication skills, including their ability to speak English. Guests appreciated the staff's willingness to assist with various needs, from luggage forwarding to providing dining recommendations. The front desk staff, in particular, are frequently commended for their pleasant demeanor and supportive service, contributing significantly to a positive overall experience for visitors.
Wi-Fi
Sotetsu Fresa Inn Nagano-Zenkojiguchi offers a reliable and fast WiFi connection, making it ideal for work and leisure purposes. Guests have generally found the internet access to be satisfactory with many noting the excellent connectivity and good speed. However, there are occasional issues with connection and slower speeds reported by some visitors. Despite this, the overall internet experience at the hotel remains positive, contributing to a smooth and efficient stay.
Parking
The parking situation at Sotetsu Fresa Inn Nagano-Zenkojiguchi receives mixed reviews from guests, though there are positive aspects worth noting. The hotel offers an affiliated parking lot located conveniently nearby, as well as a multi-story parking garage right next to the building. Parking was generally described as convenient with one guest noting it was not crowded and another mentioning it was easy to find a spot. However, there are some challenges too. The parking area is relatively small and the multi-level system can be difficult to navigate and understand. Some guests found it problematic that the parking lot only operates after 8 am, making early departures a hassle. Additionally, there were instances where the parking lot was hard to find or it took a long time to enter and exit. Despite these drawbacks, the convenience of having an adjacent parking facility is a notable benefit for many guests.
Nightlife
The area around Sotetsu Fresa Inn Nagano-Zenkojiguchi offers a variety of nightlife options. Guests have noted the presence of numerous restaurants and convenient stores nearby, making it easy to find places to eat and shop. Don Quijote is available for late-night shopping, adding to the convenience. The location is described as perfectly suitable for a quick stopover with lots of cosy bars and several good restaurants in close proximity. Additionally, it is conveniently close to both the train station and an array of restaurant options. However, some guests did experience muffled but loud music playing until the middle of the night.
3 Star
Sotetsu Fresa Inn Nagano-Zenkojiguchi offers good value for money, making it a suitable choice for budget travelers. The hotel provides a standard three-star experience with reasonable facilities, though it's not the best in terms of amenities. It's a great option for those seeking cheap and sufficient accommodation for a short stay, especially given its convenient location near the station. Despite the small room sizes, the hotel meets basic needs and ensures a comfortable stay. The pricing and location are particularly commendable, aligning well with the expectations for this hotel chain. The services and cleanliness are satisfactory, matching what one would expect from a three-star rated establishment. Overall, it's a practical choice for international travelers looking for budget-friendly lodging without compromising on essential comforts.
Business
The Sotetsu Fresa Inn Nagano-Zenkojiguchi emerges as an optimal choice for business travelers, offering numerous benefits and conveniences tailored for short stays. Positioned in a strategic location close to the station, it proves to be highly convenient for business activities. The rooms, targeting budget-conscious travelers, provide sufficient accommodations for business needs.
Guests have particularly praised the hotel staff, who have been described as incredibly friendly and helpful. Their modern demeanor and kindness at the front desk contribute to a pleasant stay, enhancing the overall experience for business guests.
Moreover, the abundant amenities available are another highlight, ensuring that business travelers have everything they need at their disposal. The good breakfast options further add to the convenience, making mornings hassle-free before heading off to work.
Overall, Sotetsu Fresa Inn Nagano-Zenkojiguchi is viewed as a high-quality business hotel, leaving guests inclined to return on their next business trip, thanks to its convenient location, helpful staff and thoughtful amenities.
No, Sotetsu Fresa Inn Nagano-Zenkojiguchi doesn't have any pool.
No, a spa isn't available at Sotetsu Fresa Inn Nagano-Zenkojiguchi.
No, Sotetsu Fresa Inn Nagano-Zenkojiguchi doesn't allow dogs.
No, parking facilities aren't available at Sotetsu Fresa Inn Nagano-Zenkojiguchi.
No, Sotetsu Fresa Inn Nagano-Zenkojiguchi doesn't have a gym.