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Summary of reviewsHotel & Spa La Collada is prominently celebrated for its exceptional location amidst scenic mountains, offering stunning panoramic views and easy access to nearby ski resorts like La Molina and Masella. Its proximity to ski slopes and trails makes it an idyllic retreat for skiing enthusiasts and nature lovers alike, creating an atmosphere of tranquility and convenience for both relaxation and outdoor activities.
Guests consistently laud the hotel's impressive breakfast experience, describing it as varied, delicious and complete. The breakfast buffet includes fresh options, from omelettes and crepes to homemade pancakes and fruits and is often considered a highlight of the stay. While there's room for improving options for special dietary needs, the overall breakfast service is highly regarded.
Dinner experiences at the hotel's restaurant are also generally positive with praise for the quality and diversity of the meals, especially the well-prepared meat and fish dishes. However, some guests have noted repetitive menu options and high costs of drinks, suggesting there's potential for improvement in variety and pricing.
The hotel's rooms receive mixed feedback. Many guests appreciate their spaciousness and modern features, including large, comfortable beds and excellent views. Still, there are concerns about maintenance issues such as dirty carpets and leaking showers and frequent mentions of missing amenities like TVs and hand soap. The overall consensus suggests that while the rooms are comfortable and well-located, improvements in maintenance and amenities are needed.
Cleanliness at the hotel draws mixed reviews as well with some guests finding their rooms clean and spacious but others reporting issues like dirty drains and dusty furniture. The spa area, in particular, requires better upkeep. Enhanced cleaning standards and maintenance would significantly elevate the guest experience.
The staff at Hotel & Spa La Collada is a standout feature, earning praise for their friendliness, attentiveness and professionalism. Guests frequently commend the reception and restaurant teams for their excellent service and willingness to resolve issues, contributing to a welcoming and enjoyable stay.
WiFi connectivity at the hotel is a notable drawback with many guests experiencing poor or non-existent service, especially on higher floors and some highlighting the additional cost for access. This detracts from the overall convenience of the stay.
The spa presents a mixture of experiences. While the facilities are extensive and the atmosphere pleasant, issues such as broken equipment and cold water detract from its appeal. Additionally, the extra charge for spa access is seen as expensive by some guests.
The gym also needs improvement with cleanliness and maintenance issues noted, although other hotel amenities are well-received. The pool area is another point of contention with positive remarks on the heated pool but concerns about cleanliness, maintenance and restricted access for children.
For families, the hotel is highly regarded, offering rooms and activities designed for children, such as table tennis and workshops. The overall environment is described as friendly and accommodating, though some enhancements, like better temperature regulation for the children's pool, could further improve the family experience.
For skiing enthusiasts, Hotel & Spa La Collada is particularly praised, offering convenient access to ski resorts and dedicated storage for ski equipment, making it an excellent base for winter sports.
In summary, Hotel & Spa La Collada's prime location, enjoyable breakfast and dedicated staff are highly appreciated. However, improvements in room amenities, cleanliness, WiFi connectivity and spa maintenance would greatly enhance the overall guest experience.
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