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Summary of reviewsThe Super 8 by Wyndham Niagara Falls by the Falls enjoys a prime location that draws visitors eager to explore the iconic Niagara Falls and its surrounding attractions. Guests frequently praise its strategic placement, which allows easy access to the falls, Clifton Hill, casinos, and various entertainment and dining options, all within walking distance. Despite its proximity to these busy areas, the hotel offers a peaceful retreat away from the noise.
The staff at the hotel is consistently described as friendly, accommodating, and professional. Standout employees, such as one named Happy, are especially noted for enhancing the guest experience with their exceptional service. The warm and inviting atmosphere fostered by the staff adds significant value to guest stays.
Families find the Super 8 particularly appealing, with spacious rooms and family suites that comfortably accommodate larger groups. The proximity to Niagara Falls and other attractions, coupled with the hotel's family-friendly offerings, makes it an excellent base for family adventures.
Though the complimentary breakfast provides convenience with options like fresh waffles, it receives mixed feedback due to its limited selection and cramped dining space. Guests often find the breakfast satisfying, yet improvements in variety and the dining area could further enhance the experience.
The hotel's rooms are generally spacious and comfortable, offering amenities such as microwaves and refrigerators. While many guests enjoy the room size and comfort, and the handy location, some note issues with outdated furnishings and inconsistent cleanliness, which highlight areas needing attention and renovation.
The presence of indoor and outdoor pools is a welcome perk, allowing guests relaxation after exploring local sights. The heated indoor pool, in particular, is favored for its cleanliness and family-friendly environment, though occasional maintenance issues are noted.
Guest experiences with the Wi-Fi are varied, with some finding the connection reliable and fast, while others encounter difficulties, depending on room location. Conversely, parking is widely appreciated for its convenience and affordability, enhancing the overall stay by allowing easy exploration of the area without worrying about vehicle logistics.
Beds at the hotel typically receive positive feedback for their comfort, contributing to restful stays, although a few guests report issues with firmness or cleanliness. In-room jacuzzis offer a delightful feature for some, especially when paired with other amenities, though experiences vary.
Overall, the Super 8 by Wyndham Niagara Falls by the Falls offers good value, bolstered by its excellent location, accommodating staff, and family-friendly environment. While some areas like breakfast, room updates, and Wi-Fi reliability could see improvements, the hotel remains a popular choice for travelers visiting Niagara Falls seeking convenience and comfort. Show more
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Hotel with Parking
This hotel offers free parking. Its location near the falls provides easy access to attractions, and is a budget-friendly option.
Cheap Hotel
This hotel offers a prime location near Niagara Falls, making it a convenient and affordable option for budget-conscious travelers looking to explore the area's main attractions. As a Super 8, it provides essential amenities for a comfortable stay without breaking the bank.
Hotel with Indoor Pool
Guests have access to a standard indoor pool and a hot tub at this hotel, providing basic indoor swimming and relaxation facilities.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit offers 2 beds.
Deluxe Queen Room - Non-SmokingThe hot tub is the standout feature of this double room. The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
King Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has a TV, air conditioning, a tea and coffee maker, as well as a carpeted floor. The unit has 1 bed.
Deluxe King Room - Non-SmokingGuests will have a special experience as the double room provides a hot tub. The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features a carpeted floor and a TV. The unit has 1 bed.
Two-Bedroom Family Suite with Two Queen Beds - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a TV, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 3 beds.
Two-Bedroom Family Suite with Four Queen Beds - Non-SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a TV, a tea and coffee maker, a dining area, as well as a sofa. The unit has 5 beds.
Guest Reviews
7.2
Good
Location
The Super 8 by Wyndham Niagara Falls by the Falls boasts a truly enviable location for those eager to explore the iconic Niagara Falls and its surrounding attractions. Guests consistently praised the hotel's strategic positioning, highlighting its proximity to the falls, Clifton Hill, and the bustling main streets. The ability to leave one's car in the parking lot and easily walk to various attractions is repeatedly emphasized as a significant advantage. Whether seeking the excitement of the nearby casino, the lively energy of entertainment streets, or dining opportunities, this hotel offers accessibility to it all within a short walking distance, yet retains a tranquil and peaceful ambiance away from the tourist noise.
Additionally, visitors commend the friendly and accommodating staff, who enhance the convenience offered by this well-situated property. The combination of prime location and pleasant service makes it a preferred choice for travelers seeking value without the hassle of excessive travel or parking costs. While some guests noted the property's age, the focus consistently returns to its superb placement as a central hub for experiencing Niagara Falls’ numerous attractions.
Breakfast
Super 8 by Wyndham Niagara Falls by the Falls offers a complimentary breakfast that receives mixed reviews from guests. Many appreciate the inclusion of fresh waffles and consider the breakfast good or even excellent compared to other hotels in the area. Guests enjoy a variety of beverages like coffee and hot chocolate, which add a pleasant start to their day. However, the breakfast area is a common point of criticism, as it is often described as small, cramped, and uninviting, being located in a basement room with no windows and inadequate seating for the number of guests.
While some find the breakfast satisfying and a great value, many express disappointment with the limited selection, which primarily consists of pastries, toast, hard-boiled eggs, and occasionally some fruit, leaving little in the way of hot dishes or fresh proteins. Cleanliness and the overall dining experience may also fall short of expectations, with some guests noting disorganization and a lack of variety.
In summary, while the complimentary breakfast can be a convenient and budget-friendly perk with some delightful options such as fresh waffles, improvements in variety and a more accommodating dining space would enhance the experience.
Rooms
The reviews for 'Super 8 by Wyndham Niagara Falls by the Falls' highlight a mix of experiences regarding the hotel's rooms. The most notable positive observations include the spaciousness and comfort of the rooms, which are often described as large with adequate amenities such as a microwave, refrigerator, and in some cases, a balcony. Many guests enjoyed the proximity to local attractions like Clifton Hill and the falls, finding the location convenient for walking to nearby sites.
The rooms are generally noted to be clean and comfortable, with some guests praising the size and layout, which they found suitable for family stays. The hotel offers good value for the price, especially given its location. Reviewers also appreciated features like soundproofed rooms and comfortable beds, along with the friendly and accommodating staff.
However, the reviews also revealed areas for improvement. Some guests encountered issues with cleanliness and maintenance, such as outdated facilities, unpleasant odors, and instances where the rooms were not adequately cleaned. Certain rooms were affected by noise, and some guests found the furniture to be old and the bathrooms in need of renovation. Smoking odors and mustiness were mentioned, though many rooms were non-smoking.
Overall, while the hotel offers spacious and well-equipped accommodations in a great location, it would benefit from updates and more consistent cleanliness to enhance guest satisfaction.
Beds
Visitors to Super 8 by Wyndham Niagara Falls by the Falls have shared their varied experiences regarding the comfort of the beds. Many guests highlight the comfort and support provided by the beds, noting their sleep was restful and their bedding clean. Reviews often describe the beds as very comfortable, with visitors expressing satisfaction with the overall bedding experience.
However, some reviews do indicate inconsistency, with numerous comments mentioning specific issues such as firmness and discomfort. There are mentions of beds being perceived as too hard or worn out, affecting sleep quality for certain visitors. Despite these mixed reviews, the hotel has managed to maintain a majority of positive feedback regarding the bedding experience, with several guests praising large, comfy beds that contributed to restful nights.
While a handful of visitors raised concerns about cleanliness or less favorable bedding conditions, the hotel's staff received compliments for their friendliness and for accommodating early check-ins, which enhanced the overall guest experience. Overall, Super 8 by Wyndham seems to provide a comfortable stay for many but could consider addressing the specific complaints to make sure all guests enjoy a consistently restful experience.
Cleanliness
Situated near the breathtaking Niagara Falls, the Super 8 by Wyndham Niagara Falls by the Falls offers a mixed bag in terms of cleanliness and upkeep. While some visitors were pleased to find clean, spacious, and well-maintained rooms, accompanied by friendly staff, the overarching sentiment suggests that there is significant room for improvement. Numerous reviews pointed out issues with stains on sheets, blankets, and carpets, moldy bathrooms, and unpleasant odors in rooms and hallways. Common areas, including corridors and the breakfast room, are frequently described as poorly maintained, cluttered, and outdated. The hotel faces cleanliness challenges, with reports of dust, dirt, and even pests such as cockroaches and flies, creating discomfort for guests. The need for renovation and modernization of the facilities is a recurring theme in the feedback, with many comments highlighting the property's age and inadequate upkeep. Although the location is highly praised for its convenience, proximity to the falls, and overall accessibility, the cleanliness and maintenance aspects are areas needing attention to enhance the overall guest experience.
Staff
Visitors to Super 8 by Wyndham Niagara Falls by the Falls frequently commend the exceptional service provided by the hotel's staff. Guests appreciated the staff's friendliness, professionalism, and readiness to help, making room for a warm and inviting atmosphere throughout their stay. Whether interacting with the front desk or receiving guidance during check-in, visitors found the staff to be both accommodating and knowledgeable. The efficient reception team, particularly a standout employee named Happy, was frequently praised for going above and beyond to assist guests with their requests. Overall, the positive interactions and supportive nature of the staff contributed significantly to a pleasant and memorable experience for guests.
Wi-Fi
At the Super 8 by Wyndham Niagara Falls by the Falls, guest experiences with the Wi-Fi reveal a mixed bag of connectivity. On the positive side, many visitors found the Wi-Fi to be reliable and strong, describing it as good, great, and even superb. For some, the internet was adequate for streaming services like Netflix and making FaceTime calls, with connection speeds sufficient to support devices such as an Amazon Fire TV Cube.
However, the less favorable reviews paint a different picture. Some guests experienced weak or unusable Wi-Fi, with reports of slow speeds, call drops, and poor reception within rooms. Complaints about internet connectivity also mentioned difficulties loading emails and weak signals that hampered TV watching and other online activities. Such reviews suggest that Wi-Fi strength and reliability can vary significantly depending on the room location within the hotel.
Overall, while some guests enjoyed seamless internet access, others faced challenges that might affect certain digital activities. Travelers may find their internet experience differs depending on where they stay within the property.
Pool
Super 8 by Wyndham Niagara Falls by the Falls offers an appealing pool experience for guests, contributing significantly to their stay. The hotel features both indoor and outdoor pools, which many guests found to be pleasant additions, enhancing their relaxation after exploring nearby attractions like Cliftonhill Street and Niagara Falls. The indoor pool, praised for its warmth and cleanliness, is a favored spot for families, providing comfort and enjoyment for children. Its well-maintained condition and inviting environment also make it a popular choice among guests seeking a relaxing dip. The outdoor pool, though described as chilly by some, adds variety to the swimming options available. Some guests noted issues with the pool temperature and the maintenance schedule, but overall, the pools are consistently highlighted as clean, spacious, and a delightful aspect of the hotel experience. The presence of a hot tub room further adds to the appeal for those interested in unwinding in their accommodations. With a convenient location close to key attractions, the heated indoor pool offers a welcome retreat after a day of sightseeing. Despite occasional closures, these pool facilities remain a valued part of the guest experience at this hotel.
Parking
Parking at the Super 8 by Wyndham Niagara Falls by the Falls is often described as convenient and accommodating by guests. Despite some instances where an additional fee of $10 CAD per night is required, many reviewers found this cost reasonable and in line with local pricing standards. Several reviews mention the advantage of being able to leave the car parked at the hotel even after check-out, which allows guests to continue exploring the area without the hassle of moving their vehicles.
The hotel offers a spacious parking lot that is well-lit and offers ample room for vehicles. Guests appreciated the ease of access to the on-site parking, allowing them to walk to nearby attractions such as the casino and restaurants without needing to drive. Opinions on the cost were mixed; some reviewers noted instances of complimentary parking, while others mentioned various charges depending on the time of day or the length of stay.
The parking area is generally considered secure, with video surveillance adding a layer of comfort for travelers leaving their cars. Overall, the parking at this hotel provides a blend of convenience and affordability, complementing its location near Niagara Falls attractions.
Family
The Super 8 by Wyndham Niagara Falls by the Falls is a popular choice for families seeking comfortable and spacious accommodations near one of nature's most awe-inspiring spectacles. Located within walking distance to Niagara Falls and nearby attractions, it provides an excellent base for exploring the area. Many guests appreciate the convenience of being able to reach everything on foot.
The hotel is notably family-friendly, offering large suites that can accommodate big families or groups, with some even featuring balconies for an extra touch of leisure. Families particularly value the ample space of the family suites, with configurations that include several queen-sized beds, multiple bathrooms, and sometimes even living and dining areas. This makes it ideal for family gatherings or events where both space and intimacy are needed.
The atmosphere is busy and lively, commonly frequented by families who appreciate the hotel's good value for money, friendly staff, and essential amenities. While breakfast arrangements have some room for improvement, and noise can occasionally be a factor, the overall feedback paints a positive picture of convenience and comfort. Facilities like a pool and close proximity to bustling attractions heighten its appeal for both brief overnight stops and longer visits to uncover the wonders of Niagara Falls.
In summary, the Super 8 by Wyndham feels like a home away from home for families looking for practicality and comfort without straying far from the action-packed heart of Niagara Falls.
Rooms with Jacuzzi / Hot-Tub
At Super 8 by Wyndham Niagara Falls by the Falls, the in-room jacuzzi experiences receive mixed reviews with some positive highlights. Guests appreciated the jacuzzis, often noting the relaxing atmosphere they created, especially when paired with the room's fireplace and TV. The tubs are often described as nice, featuring jets and being spacious enough for two people, with some rooms even featuring a unique heart-shaped design. The availability of a hot tub in the room is described as a pleasant and relaxing feature by several guests. However, there are occasional issues, like cleanliness and maintenance concerns, that detract from the experience. Despite these, the hotel staff seems responsive, reportedly addressing room deficiencies quickly. Overall, the in-room jacuzzis contribute to a soothing stay, although guests may encounter sporadic maintenance lapses.
Indoor Pool
The indoor pool at Super 8 by Wyndham Niagara Falls by the Falls emerges as a notable feature appreciated by numerous guests. Despite its modest size, the pool is praised for being a pleasant spot to unwind after a busy day exploring Niagara Falls. Warmly received by families, it often becomes a highlight for children, who particularly enjoy their time in the water. Guests frequently mention the pool's cleanliness and the fact that it is well-maintained, with many appreciating its heated waters which provide comfort and relaxation. Though there have been occasional instances of the pool being closed for maintenance, the overall experience offered by the indoor pool is positive, serving as a refreshing amenity within the hotel premises.
Yes, Super 8 by Wyndham Niagara Falls by the Falls has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Super 8 by Wyndham Niagara Falls by the Falls.
No, Super 8 by Wyndham Niagara Falls by the Falls doesn't allow dogs.
Yes, parking facilities are available at Super 8 by Wyndham Niagara Falls by the Falls.
No, Super 8 by Wyndham Niagara Falls by the Falls doesn't have a gym.