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Summary of reviewsHotel Burgklause is highly regarded for its strategic and convenient location near the A61 motorway, making it an excellent stopover for both leisure and business travelers. The central position provides easy access to attractions like Lake Laach, the Vulkaneifel and the Nürburgring, benefiting explorers and hikers. Despite being in a quieter village, the hotel's proximity to essential services and its tranquil ambiance make it an ideal base for various activities.
The hotel offers a notable breakfast experience, praised for its variety and abundance, including options like fresh scrambled eggs and gluten-free bread. Guests generally find the breakfast to be well-organized and satisfying, though a small number prefer more variety. Dinner receives mixed reviews with many guests appreciating the hearty, traditional fare and excellent value, although some encountered issues with limited menu options and occasional inconsistencies.
Rooms at Hotel Burgklause are frequently highlighted for their spaciousness and cleanliness. They provide a comfortable stay with simple yet functional furnishings, contributing to their suitability for families or groups. While some guests noted minor drawbacks like worn furniture and street noise, the overall sentiment is positive regarding the room size and cleanliness. The hotel maintains consistently high standards of cleanliness in the rooms and common areas, despite some occasional critiques about outdated facilities in the bathrooms.
The staff at Hotel Burgklause is commended for their friendliness and helpfulness, creating a welcoming and hospitable atmosphere. Guests note the personal touch provided by the ownership and the attentive service during breakfast, enhancing the overall experience. Although the free Wi-Fi generally works well, some guests experienced stability issues, which might affect those needing a consistent connection.
Parking facilities are exceptional with ample free parking spaces for vehicles of all sizes, contributing to guest satisfaction. Beds receive varied feedback with many guests finding them comfortable despite some reports of outdated mattresses and uncomfortable pillows.
Lastly, Hotel Burgklause is particularly dog-friendly, accommodating pets both in rooms and the restaurant and offering thoughtful touches for pet owners. The spacious rooms and overall pet-friendly environment, along with a pet surcharge consideration, add to the hotel’s appeal for guests traveling with pets.
Overall, Hotel Burgklause offers a comfortable, clean and friendly environment that is suitable for various types of travelers, featuring notable commendation for its location, breakfast offerings, spacious rooms and accommodating staff. Show more
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Dog Friendly Hotel
Hotel Burgklause provides accommodation in Nickenich. The pet-friendly policy allows guests to enjoy the local attractions with their dogs.
Hotel with Parking
This hotel in Nickenich offers parking facilities, making it easier for guests to come and go. The availability of parking enhances the overall experience for visitors.
Family Friendly Hotel
Business Hotel
Room Types
Guest Reviews
7.1
Good
Location
Hotel Burgklause is consistently praised for its convenient and strategic location. Nestled near the A61 motorway, it serves as an excellent stopover for travelers and is well-suited for both short vacations and business trips in the region. The hotel is centrally located, providing easy access to attractions like Lake Laach, the Vulkaneifel and the Nürburgring, making it a prime base for explorers and hikers alike. Guests appreciate the hotel's quiet ambiance, despite its proximity to the bustling towns and highways. The central position offers practical convenience for necessities with pharmacies, bakeries and ample free parking nearby. Though situated in what some describe as a less lively village, the overall sentiment is that Hotel Burgklause's location is ideal for various activities and excursions, complemented by the friendly hosts and a highly recommended restaurant.
Breakfast
Hotel Burgklause offers a notable breakfast experience catering to a variety of guest preferences. Reviews highlight that the breakfast is generally very good and abundant with many praising its variety and sufficiency. Guests frequently mention the extensive options on the buffet, which includes an assortment of rolls, meats, cheeses, yogurts, muesli, boiled eggs, jams and honey. Freshly prepared scrambled eggs are a particular delight, reflecting the attentive and accommodating service provided by the staff.
While some found the breakfast to be basic or average, the consensus leans towards a positive assessment, emphasizing good selection and taste. The presentation of the breakfast is often described as well-organized and lovingly arranged, adding to the pleasant dining experience in a clean and pleasant atmosphere.
For those with dietary restrictions, the hotel thoughtfully provides gluten-free bread, ensuring inclusion for all guests. Though a few felt the breakfast could offer more variety, most found it more than adequate with several comments on the breakfast being excellent and very satisfying.
Overall, Hotel Burgklause’s breakfast seems to meet and occasionally exceed, guest expectations with its generous, well-rounded offerings and the commendable service that accompanies it.
Dinner
Hotel Burgklause offers a dining experience with a range of reviews for its in-house restaurant. Many guests have found the dinner to be delicious with particular praise for the portion sizes and traditional fare. Tasty dishes like schnitzel with baked potatoes have received positive mentions and several guests were pleased with the overall quality and taste of their meals. The restaurant's price-performance ratio has been highlighted as excellent by some visitors, adding to the positive dining experience.
However, not all reviews are glowing. Some guests noted that the dinner options were somewhat limited or sober and there were instances where meals were overly greasy or meat was overcooked. While some found the food mediocre, others experienced long waiting times, pointing to understaffing during busy periods.
In summary, while the dinner at Hotel Burgklause generally receives favorable comments especially for its traditional dishes and reasonable prices, there are a few areas where improvements could be made, particularly in variety, consistency and service during peak times.
Rooms
The rooms at Hotel Burgklause are notable for their spaciousness and cleanliness, making them a suitable choice for families or groups. Guests frequently highlight the large and comfortable nature of the accommodations, often exceeding expectations in terms of size. The rooms are well-maintained with simple yet adequate furnishings, including comfortable mattresses and functional amenities, perfect for short stays or hiking trips.
Bathrooms are also spacious and clean, enhancing the overall comfort of the stay. Though the facilities are not luxurious, they are sufficient and kept in good order with some rooms offering additional seating areas such as sofas, armchairs and tables.
However, a few aspects might detract from the overall experience. Some guests mentioned that the furnishings seemed worn and outdated and rooms above the entrance can be quite loud due to street noise. Ventilation and lighting might be suboptimal in certain rooms, contributing to a dark and less inviting atmosphere in the evening.
Despite these minor drawbacks, the majority of guests appreciated the large, neat and comfortable rooms provided by the hotel. The accommodations are generally praised for their spaciousness and cleanliness, making Hotel Burgklause a dependable choice for a comfortable stay.
Beds
Hotel Burgklause offers beds that have received mixed reviews from guests. Many guests appreciate the comfort of the beds, describing them as very comfortable and good. Several visitors highlighted the comfort of large beds, which seems to be a common positive feedback.
However, there are consistent mentions that the beds are outdated with some guests noting that the mattresses are very worn and the beds have seen better days. Issues such as creaking beds and mattress sagging were also reported. Some guests found the beds to be too hard or uncomfortable for long hours of sleep and a few mentioned being able to feel the springs, indicating that the mattresses could use an update. Additionally, some reviews pointed out that the pillows felt like sleeping on a balloon, which might be worth noting for those sensitive to pillow types.
Overall, while there are instances of guests finding the beds good and comfortable, there is a clear indication that an update of mattresses and pillows could significantly enhance guest comfort.
Cleanliness
Hotel Burgklause presents a mixed yet largely positive impression when it comes to cleanliness. Many guests have praised the hotel, highlighting that the rooms and common areas are consistently clean and well-maintained. Descriptors such as spotlessly clean, tidy and very clean repeatedly surface, portraying an environment that prioritizes sanitation and orderliness. The ambiance is often described as cozy, which adds to the comfort. However, some reviews point out that the sanitary facilities and bathrooms are outdated with occasional mentions of these areas not maintaining the same standard of cleanliness as the rooms. Despite the aged appearance and infrequent issues with common areas, the value for money and the overall cleanliness of rooms make Hotel Burgklause a reliable choice for travelers seeking tidy accommodation. The hotel's friendly environment and cleanliness seem to outweigh the minor drawbacks, making it a well-rounded option for a stay.
Staff
Hotel Burgklause has garnered commendation for its consistently friendly and helpful staff. Guests frequently highlight the warm and attentive service provided by the team, from the polite and hospitable reception to the considerate and flexible staff members across various roles. The presence of friendly owners adds an extra layer of personalized hospitality, making guests feel especially welcome and valued.
The breakfast service, led by a particularly nice lady, has been praised alongside the general atmosphere of ease created by the attentive and approachable employees. Even in instances where a small number of staff were noted to be preoccupied, the kitchen and cleaning staff still managed to impress with their friendliness and efficiency.
Overall, the positive feedback underscores the hotel's dedication to creating a welcoming environment with a special nod to the staff's genuine friendliness and helpfulness. This allows visitors, including those with canine companions, to feel at home during their stay.
Wi-Fi
Hotel Burgklause provides guests with complimentary Wi-Fi, making it an affordable option for travelers who need internet access during their stay. Many guests have noted that the Wi-Fi functions well and is particularly reliable in certain areas of the hotel, such as the restaurant. However, some visitors have experienced issues with the connection dropping or have found the Wi-Fi to be insecure. Overall, while the free Wi-Fi adds value, those requiring a stable and secure connection for business purposes might face challenges.
Parking
Hotel Burgklause offers exceptional parking facilities that consistently leave guests satisfied. The hotel boasts a large, private parking lot in the courtyard, providing ample space for vehicles of all sizes, including larger ones. This generous parking area is free for guests, ensuring convenience and peace of mind. The parking options are directly adjacent to the hotel, making it easy for visitors to access their vehicles whenever needed. Guests also appreciate the convenience of having a super large parking lot behind the house, contributing to an overall positive experience. The parking provisions at Hotel Burgklause are frequently highlighted by guests as being very clean and convenient, adding to the overall satisfaction of their stay.
Dog Friendly
Hotel Burgklause is noted for its welcoming atmosphere for dog owners with dogs being allowed both in the rooms and in the restaurant. The hotel staff goes the extra mile by providing thoughtful touches, such as bringing a bowl of fresh water for dogs during dinner without needing to be asked. Travelers appreciate that the rooms are spacious enough to comfortably accommodate their pets, including room for items like a dog trailer that also serves as a sleeping place. While there is no lawn for dogs in the immediate vicinity, the overall dog-friendly environment makes it a suitable choice for those traveling with their pets. It is important to be aware of a pet surcharge that may not be initially apparent. The hotel is also accommodating to motorcyclists and cyclists, adding to its broad appeal.
No, Hotel Burgklause doesn't have any pool.
No, a spa isn't available at Hotel Burgklause.
Yes, Hotel Burgklause welcomes dogs.
Yes, parking facilities are available at Hotel Burgklause.