Hotel Suárez Executive Novo Hamburgo

Novo Hamburgo -29.68271200, -51.13313400 , Av Nicolau Becker, 244 Centro (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Suárez Executive Novo Hamburgo garners overall positive feedback, particularly for its strategically advantageous location in the heart of Novo Hamburgo. Guests are pleased with the hotel's proximity to transportation options, shopping centers and various dining establishments, making it a convenient choice for both business travelers and tourists. Despite occasional noise from nearby streets, the central location and ease of access to the city’s cultural and historical sites receive high praise.

Breakfast receives widespread acclaim for its variety and quality, often described as excellent and a highlight of many guests' stays. The breakfast service extends convenient hours, although improvements such as more vegetarian options and a better selection of fresh juices could further enhance the experience.

Dinner at the hotel's restaurant is generally well-regarded with guests appreciating the tasty and varied options. Special mention is made of the attentive service provided by staff members like Cleonice. Some minor criticisms include the restaurant's somewhat dark ambiance and suggestions for menu enhancements and additional amenities.

Rooms are lauded for their spaciousness, cleanliness and comfort, contributing to an overall satisfactory stay. However, updates to the room decor and facilities, especially in the bathrooms, would be welcomed by guests who noted some aspects as outdated. Despite minor issues with noise and occasional cleanliness concerns, the rooms leave a favorable impression overall.

Cleanliness is a highlight with many guests noting the well-maintained facilities and fresh, fragrant environments. However, improvements in bathroom upkeep could enhance guest satisfaction even further.

The hotel's staff receives widespread praise for their friendliness, professionalism and attentive service, significantly bolstering the hotel's reputation. The positive interactions with reception and kitchen staff play a crucial role in guests' overall positive experiences.

In terms of amenities, the free wifi service is an area needing significant improvement as many guests report weak and unstable connections. The gym, while clean, features outdated equipment and limited options. The pool, when accessible, is appreciated for its cleanliness and pleasant environment, though its availability and night-time noise can be issues. Parking facilities are seen as secure and spacious, though guests often express a desire for complimentary parking and better-organized service.

The beds receive mixed reviews with some guests finding them comfortable and clean, while others note issues with hardness, size and cleanliness of pillows and blankets. Addressing these inconsistencies could improve overall guest comfort.

In summary, Hotel Suárez Executive Novo Hamburgo is favored for its prime location, excellent breakfast, clean rooms and commendable staff. With targeted improvements in wifi service, room and bathroom updates and consistency in bedding quality, it could further enhance guest satisfaction.
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Categories
Hotel with Free Wi-Fi
Located in Canoas, Hotel Suárez provides free Wi-Fi. It offers business and leisure travelers a comfortable and connected stay.

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Standard Twin Room This twin room offers WiFi, air conditioning, flat-screen TV with satellite channels, minibar, telephone and work desk. There is also a ensuite bathroom and free toiletries.

Standard Triple Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a flat-screen TV and city views. The unit offers 3 beds.

Deluxe Double Room The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, a flat-screen TV and city views. The unit has 1 bed.

Standard Double Room The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Deluxe Triple Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a flat-screen TV and city views. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Suárez Executive Novo Hamburgo stands out for its exceptional location in the heart of Novo Hamburgo. The central setting allows guests easy access to various transport options, including the suburban train terminal and the nearby BR 116 road. The hotel is conveniently positioned near the shopping mall and several restaurants, making it ideal for shopping and dining. With close proximity to the city’s cathedral and other historical sites, guests can explore the local culture effortlessly.

The convenience of being in front of a subway station and the ease of accessing the city center from Porto Alegre in less than an hour also add to the hotel's allure. Furthermore, both business travelers and tourists can benefit from its strategic location at a great cost-benefit ratio. Guests have appreciated the cleanliness of the rooms and the pleasant breakfast service, enhancing their overall experience.

The hotel's proximity to key amenities like the Big supermarket and Bourbon shopping center caters to various needs, making it an excellent choice for those seeking comfort and convenience. Despite a few comments about noise from the streets, the superb location and good service remain major highlights for visitors.

Breakfast
Hotel Suárez Executive Novo Hamburgo garners positive feedback for its breakfast offerings, distinguishing itself as a popular choice among guests. The majority highlight the breakfast as varied, rich and plentiful, often calling it "excellent" and "wonderful." Guests appreciate the extensive and diverse options with many praising the tastiness and completeness of the meal. The breakfast service's convenience and extended hours also earn accolades from satisfied patrons.

Moreover, the breakfast is noted to complement the hotel's cleanliness, good location and overall service. However, a few reviews indicate areas for improvement, such as increasing vegetarian options, adding plain unsweetened yogurt and providing a better selection of fresh juices. Some guests also express a desire for more homecooked items and options for those abstaining from sugar or gluten. Despite these minor criticisms, the general consensus remains highly favorable with many guests commenting on the breakfast as a highlight of their stay.

Dinner
The Hotel Suárez Executive Novo Hamburgo offers convenient on-site dining options with a restaurant available for both lunch and dinner. The meals are generally well-regarded with many guests noting the good and varied dinner options that cater to different tastes. The quality of the food is highlighted with several mentions of very tasty dinners. One standout is Cleonice, a staff member praised for her attentive and professional service. However, the restaurant environment has been described as poorly lit and somewhat dark and there are suggestions for improvements in the menu and the addition of amenities like a TV. For those who prefer a brighter and more varied dining atmosphere, it might be advisable to consider dining outside before returning to the hotel.

Rooms
The rooms at Hotel Suárez Executive Novo Hamburgo receive praise for their spaciousness and comfort, providing ample space for relaxation and a pleasant stay. Cleanliness and organization are high on the list with guests frequently mentioning fresh laundry scents and tidy environments. The breakfast is also noted as excellent, adding to the convenience of a stay.

However, there are areas for improvement, particularly regarding the outdated appearance of the rooms and the need for renovations. Some guests experienced issues with room service and noise, especially those situated near the elevator or facing the main avenue. While many rooms offer a comfortable and clean environment, others reported cleanliness issues, including instances of pests and stains.

Despite some negative aspects, the overall feedback highlights the spacious, clean and comfortable nature of the rooms, making it a generally satisfactory choice for travelers looking for practical accommodations in a good location.

Beds
The beds at Hotel Suárez Executive Novo Hamburgo receive mixed reviews from guests. On the positive side, several guests noted that the beds are comfortable and fragrant with clean bed sheets giving a fresh laundry scent. Despite these commendations, there are multiple comments pointing to issues that need attention. A number of guests found the beds to be hard, small and uncomfortable with some mentioning beds that are noisy or have squeaking slats. The pillows and blankets also receive mixed feedback with some guests mentioning that they are very low or not very clean. Inconsistencies were noted, as the quality of beds provided varied, leading some to suggest that bedding should be a focal point for future improvements.

Cleanliness
Hotel Suárez Executive Novo Hamburgo is widely recognized for its commendable cleanliness with many guests highlighting the clean and fragrant environment. The rooms are often described as clean, comfortable and well-organized with bed sheets carrying a fresh laundry scent. Guests appreciate the overall tidy and clean facilities and the dedication to cleanliness is evident through the repeated acknowledgment of very good room cleaning and impeccable hygiene.

However, while the hotel's general cleanliness is praised, there are consistent mentions that indicate room for improvement, particularly regarding the bathrooms. Several guests noted that the bathrooms were not as well-maintained as the rest of the facilities and needed better cleaning practices. Despite these issues, many noted that the hotel provides a super clean environment and the separate scented cleaning products used were appreciated.

The well-cleaned rooms and an evident focus on hygiene leave a positive impression on many, although paying additional attention to bathroom cleanliness could enhance the overall guest experience even further.

Staff
The reviews for Hotel Suárez Executive Novo Hamburgo predominantly highlight the commendable performance of the hotel staff. Guests frequently mention the consistently friendly, helpful and attentive nature of the employees, creating a welcoming atmosphere. The reception staff, in particular, received numerous accolades for their high-quality service and professionalism, although a few isolated incidents of less favorable experiences were noted. The kitchen team also garnered praise for their quick and friendly service, adding to the overall positive impression of the hotel's customer service. The staff's politeness and dedication to guest satisfaction stand out as significant contributors to the hotel's reputability with many guests expressing a strong desire to return due to the excellent service provided.

Wi-Fi
Guests have expressed dissatisfaction with the wifi services at Hotel Suárez Executive Novo Hamburgo. The primary concern revolves around the poor and unstable internet connection. Many guests reported that the wifi signal was weak, often unstable and in some cases, it did not work at all in the rooms, forcing guests to relocate to the lobby for a better connection. Improvements in this area could significantly enhance the overall guest experience.

Gym
The gym at Hotel Suárez Executive Novo Hamburgo offers some notable benefits such as overall cleanliness and being a valued addition to the hotel’s facilities. However, some reviews indicate that the gym equipment is outdated and not all machines are fully operational. Access to the gym might also be somewhat inconvenient along with limited equipment options, yet it remains a positive feature of the hotel's amenities.

Pool
Guests who have stayed at Hotel Suárez Executive Novo Hamburgo have had mixed experiences with the hotel's pool. Positively, the pool area is noted to be nice, featuring small tables that enhance the ambiance. Several reviews highlight the pool's cleanliness, emphasizing that it is well-maintained and kept very clean. On the downside, there have been instances of noise late at night due to guests using the pool past midnight. Additionally, some visitors reported that the pool was closed, which affected their plans for a refreshing swim. Overall, when accessible, guests seem to appreciate the clean and pleasant pool environment.

Parking
Hotel Suárez Executive Novo Hamburgo offers a variety of comments regarding its parking facilities. The parking is characterized as well-serviced and secure with covered options available, which is particularly appreciated during storms. Guests find the area spacious and well-equipped, contributing to a sense of peace and satisfaction with the service. However, a common note among reviews is that parking is not complimentary and is paid separately from the hotel stay. Some guests expressed dissatisfaction with this aspect, suggesting that parking should ideally be free. Organizational issues have been mentioned with occasional chaos and cars being improperly parked or blocking others. Despite these concerns, the on-site garage and overall availability of parking are generally seen as positives by visitors.


Yes, Hotel Suárez Executive Novo Hamburgo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Suárez Executive Novo Hamburgo.

No, Hotel Suárez Executive Novo Hamburgo doesn't allow dogs.

Yes, parking facilities are available at Hotel Suárez Executive Novo Hamburgo.

Yes, Hotel Suárez Executive Novo Hamburgo has a gym.

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