The Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG consistently delights guests with its prime location, exceptional service, and high standards of cleanliness. Situated in the charming setting of Waterloo and conveniently next to the St. Jacobs Farmers Market, the hotel offers easy access to local attractions like the St. Jacobs Village, outlet mall, and dining options, including a prestigious restaurant next door. The serene, countryside ambiance provides a peaceful retreat, ideal for both leisure and academic visits, supported by proximity to Waterloo University and cultural venues like the St. Jacobs Theatre.
Guest reviews commonly commend the spacious and immaculate rooms, frequently praised for their comfort and modern amenities such as mini kitchens and Keurig coffee makers. The room environment is described as quiet and cozy, with beds being a standout feature due to their remarkable comfort. Additionally, the hotel’s cleanliness extends beyond the rooms to the breakfast area, common spaces, and pool, reinforcing a welcoming atmosphere.
The breakfast offerings are often noted for their variety, freshness, and convenience, with accommodating staff ensuring a pleasant start to the day. The pool area garners positive reviews for its warmth and child-friendly features, resembling a fun water-park experience especially appealing to families.
The staff at the hotel are described as exceptionally friendly and accommodating, providing terrific customer service that enhances the overall guest experience. While occasional minor issues are noted, they do not detract from the overwhelmingly positive impression of the hotel’s service and amenities.
For business travelers, the hotel presents a reliable choice with its cleanliness, efficient location, and supportive staff, ensuring a smooth and comfortable stay. Despite minor areas for improvement, such as elevator maintenance and isolated room service lapses, the Holiday Inn Express offers a substantial value package with its complimentary amenities and proximity to both leisure and business locales.
Super 8 by Wyndham Port Elgin is widely appreciated for its strategic location, cleanliness, and exceptional staff service. Guests admire the hotel's convenient proximity to local attractions such as downtown Port Elgin and nearby beaches. The accessibility to amenities, including well-regarded restaurants, enhances the visitor experience. The facilities, particularly the pool, hot tub, and sauna, offer a relaxing environment that families find appealing, despite occasional maintenance issues.
Breakfast at the hotel generally receives positive feedback, with guests enjoying the variety and quality of offerings. Fresh coffee and ample food supply contribute to a satisfactory experience, though minor improvements in cleanliness and food options were suggested. The rooms are praised for being clean, cozy, and comfortable, offering good value for the money. Guests appreciate the renovations and the attention to detail, even though a few noted minor concerns like humidity smells.
Cleanliness across the hotel is commendable, aligning with guests' expectations of a well-maintained establishment. The staff's friendly and accommodating nature significantly enhances the atmosphere, with many guests noting their willingness to assist and ensure a pleasant stay. The pool facilities, both indoor and outdoor, add to the overall enjoyment of the hotel, with families particularly enjoying these amenities.
Overall, Super 8 by Wyndham Port Elgin is a popular choice for travelers seeking affordable accommodation with great service and convenient location. The combination of attentive staff, cleanliness, and appealing amenities contributes to a highly satisfying visit.
Fairfield Inn & Suites by Marriott Toronto Brampton is highly praised for its advantageous location, making it ideal for travelers prioritizing proximity to the airport and ease of access via major highways. Guests appreciate the serene yet central setting, which offers peace and quiet alongside quick access to shopping centers and various dining options.
The complimentary breakfast receives consistent acclaim for its extensive variety of hot and cold options, surpassing typical continental breakfast expectations. Cleanliness and the regular replenishment of food items further enhance guests' breakfast experiences. Despite minor critiques about staff friendliness, the breakfast service generally contributes to a hearty start to the day.
The rooms at the hotel are described as clean, spacious, and comfortable, with amenities such as sizable bathrooms and multiple TVs in some rooms. The staff's friendliness and attentiveness add to the overall pleasant stay, despite ongoing renovations leading to occasional minor maintenance issues.
Cleanliness is a defining feature, with both rooms and communal areas appearing immaculate and modern. The well-maintained facilities, along with consistently polite and helpful staff, create a welcoming atmosphere that leaves guests feeling at home.
The hotel's staff stand out for their exceptional service, characterized by friendliness, professionalism, and readiness to assist. From attentive reception to cheerful breakfast service, the staff's dedication greatly enhances the guest experience.
Families especially enjoy the indoor pool area, complete with a popular waterslide and spa. The pool's flexible hours ensure convenient access, although there are mentions of occasional temporary closures for maintenance. The pool's cleanliness and availability of fresh towels contribute positively to guests' experiences.
Overall, Fairfield Inn & Suites by Marriott Toronto Brampton is celebrated for its family-friendly environment, comfortable beds, and exceptional service. It offers a reliable and enjoyable experience for families and travelers alike, making it a standout choice for a memorable stay.
The Hilton Garden Inn Toronto Airport West/Mississauga receives positive feedback for various aspects of its services and amenities, creating a welcoming atmosphere for guests. Its prime location is praised for accessibility, offering easy access to the airport, major highways, shopping centers, dining options, and local attractions, making it a strategic base for both leisure and business travelers.
The hotel's breakfast service, while receiving mixed reviews, is often highlighted for the freshness and deliciousness of its offerings, especially the à la carte choices and made-to-order service. Friendly and attentive staff enhance the dining experience, though improvements in consistency and inclusion in room rates could further elevate guest satisfaction.
Guest reviews consistently applaud the rooms for their spaciousness, modern design, and cleanliness, with the comfort of beds and quiet ambiance contributing to a restful stay. The property maintains high hygiene standards, reinforced by effective COVID-19 procedures, ensuring safety and comfort. Although there are rare instances of issues, the cleanliness across the premises remains a standout feature.
Staff interactions are another highlight, with team members often described as friendly, attentive, and professional, contributing significantly to the overall pleasant experience. Notable individuals receive praise for exceptional service, ensuring guests feel welcomed and satisfied.
The hotel's fitness and leisure facilities, including a small gym, well-maintained pool, and hot tub, offer guests avenues for relaxation and exercise. These amenities provide functional resources for workout routines and leisure activities, with extended pool hours enhancing guest enjoyment.
Parking is ample and conveniently located, considered a considerable advantage by guests, though minor concerns about space limitations are occasionally noted. The combination of free parking and easy access adds to the hotel's appeal.
Overall, the Hilton Garden Inn Toronto Airport West/Mississauga delivers a comfortable and enjoyable stay, with its convenient location, friendly staff, clean accommodations, and comprehensive amenities consistently contributing to positive guest experiences.
Hampton Inn St. Catharines Niagara is highly praised for its excellent location, which is ideal for exploring the Niagara region. Positioned conveniently off the highway, the hotel provides easy access to Niagara Falls, Niagara-on-the-Lake, local wine-growing areas and other attractions like Port Dalhousie. The quiet neighborhood, close proximity to essential amenities and ample parking options also add to its appeal.
The hotel's breakfast receives generally positive feedback with guests appreciating the variety and quality of the offerings. Fresh scrambled eggs, potato sides, pancakes and a well-stocked waffle station were frequently mentioned. The 24-hour coffee service is an additional perk. Although some guests found the breakfast area small and noted the use of disposable dishes, it is still considered a notable feature of their stay.
Guests find the rooms to be clean, comfortable and modern, often praising the comfortable beds and pillows. Room amenities such as blackout blinds and the updated decor contribute to a positive experience with many appreciating the spaciousness and cleanliness of their accommodations.
Cleanliness extends beyond the rooms to the entire hotel, which is described as spotlessly clean and well-maintained. The modern, newly renovated common areas and rigorous cleanliness standards, especially during the Covid-19 pandemic, reassure guests of a safe stay. The hotel's comfortable and clean environment, along with high-quality amenities, make for a pleasant experience.
The staff at Hampton Inn St. Catharines Niagara consistently receive high marks for their exceptional service and welcoming demeanor. Guests describe the team as friendly, helpful and professional, contributing to a warm and pleasant stay. The efficient check-in process and the positive energy of the front desk personnel are frequently mentioned.
The pool at the hotel is a standout feature with guests enjoying its warmth, cleanliness and maintenance. The reasonable depth caters to different swimmers, making it a popular amenity for both children and adults. The pool, along with the gym, remained operational during the pandemic, reflecting the hotel's effective management and commitment to safety.
The beds are generally deemed very comfortable with many guests highlighting immaculate linens and a restful sleep environment. Although there are minor variations in preferences regarding bed firmness and pillow softness, the overall consensus is that the beds are well-suited for unwinding after a long journey.
Overall, Hampton Inn St. Catharines Niagara offers an outstanding experience with its prime location, comfortable accommodations, exceptional cleanliness, friendly staff and enjoyable amenities, making it an excellent choice for visitors to the Niagara region.
Luxurious and elegant, this modern hotel in the heart of downtown Toronto is an ideal destination for family vacations, business trips and romantic getaways alike. It offers lavish and comfortable rooms and suites, a state-of-the-art spa, meeting rooms that extend over two floors, as well as bars and restaurants with both local and international flavors.
Summary of reviews
The Ritz-Carlton, Toronto is a luxurious 5-star hotel located in the heart of the city, making it an excellent choice for exploring Toronto's many attractions. Guests rave about the stunning city views from the hotel rooms, which overlook the CN Tower, Rogers Stadium and Lake Ontario. The hotel's breakfast is phenomenal with a huge range of hot and cold options available both on the buffet and a la carte. The rooms are exceptionally clean and well-appointed with no detail overlooked and the staff is simply amazing, providing excellent customer service throughout the entire property. The hotel's pool area is large and relaxing, though some guests reported a dirty jacuzzi tub. Overall, The Ritz-Carlton, Toronto offers a true luxury experience, exceeding guests' expectations and providing a truly exceptional hotel stay.
Stone Gate Inn in Orillia is broadly appreciated for its favorable location, offering convenient access to local attractions such as Casino Rama, beaches and downtown areas. The inn is in a quiet setting yet remains easily accessible from the highway, providing ample parking and free shuttle service to the casino. Guests enjoy the serene surroundings with nearby parks, trails and cycling paths.
The complimentary breakfast receives mixed feedback but is generally appreciated for its adequacy with popular items like waffles. Some guests note issues with cold eggs and limited options, while others find the service disorganized. Despite these critiques, the inclusive breakfast is a valued aspect of the stay.
Rooms at Stone Gate Inn are well-regarded for their cleanliness, spaciousness and essential amenities such as microwaves, fridges and sometimes kitchenettes. Features like fireplaces and jet tubs further enhance the experience, despite occasional complaints about dated decor and minor maintenance issues. The hotel's quiet and cozy atmosphere, combined with friendly and helpful staff, contributes to a comfortable stay for most visitors.
Cleanliness across the property is positively noted, though there are occasional reports of lapses such as dirty bathrooms and stained carpets. The staff at Stone Gate Inn are consistently praised for their friendliness, efficiency and willingness to help with certain individuals highlighted for exceptional service. While occasionally guests encountered unprofessional behavior, the overall impression remains very positive.
Wi-Fi reliability is a noted issue with many guests experiencing poor connectivity, particularly in rooms. The hotel is making improvements, but consistent access remains a challenge.
The gym is functional and convenient, while the indoor heated pool is often praised for its warmth and cleanliness, though it is sometimes closed and the hot tub isn’t always operational. Parking is free and generally convenient, although limited space can pose problems, especially in winter.
Stone Gate Inn is suitable for families, offering spacious rooms and helpful amenities like kitchenettes, though some minor issues with bathtubs and towels were noted. The beds are widely acclaimed for their comfort, though some guests found the pillows and sofa beds lacking.
Overall, the Stone Gate Inn with its comfortable accommodations, friendly staff and excellent location, remains a favored choice for many. While there is room for improvement in some areas, particularly breakfast service and Wi-Fi, the inn maintains a strong reputation for providing a cozy and pleasant stay.
Homewood Suites by Hilton Toronto-Ajax consistently receives positive reviews across several categories, making it a favored choice for travelers seeking convenience and comfort. The hotel's strategic location is often highlighted, offering easy access to major highways and nearby attractions such as the Toronto Zoo and Science Centre. Guests find the proximity to shopping centers and dining options beneficial, catering well to both brief visits and extended stays. Despite being situated near a busy freeway, the serene and quiet environment is frequently commended.
The breakfast experience is another significant plus, with guests appreciating the variety and quality of choices available. The complimentary breakfast offers both hot and continental options, with a clean dining area and attentive staff contributing to a pleasant start to the day. The alternating menu keeps the offerings fresh, though some guests suggest adding more vegetables.
Room accommodations receive high praise for their cleanliness and spaciousness, ideal for families or long-term stays. The suites are thoughtfully designed, featuring separate living areas and fully equipped kitchens. The beds are particularly noted for their comfort, providing a restful night's sleep. Some noise from highway-facing rooms is mentioned, but the overall ambiance remains quiet and safe.
Cleanliness is a standout attribute, with the hotel frequently described as spotless and well-maintained. The professional cleaning staff further enhance the experience, ensuring rooms and common areas are in pristine condition.
The hotel's staff is widely celebrated for their friendliness and professionalism, consistently delivering outstanding service. From check-in to breakfast, the team is praised for their warmth and efficiency, contributing significantly to the welcoming atmosphere of the hotel.
Families find the hotel especially accommodating, with amenities tailored to their needs. Spacious suites, a child-friendly pool, and the option to enjoy breakfast in-room are attractive features for those traveling with children. Proximity to family-friendly attractions enhances the stay, making it a perfect base for excursions.
While the hotel's facilities and services are not considered luxurious, they offer a reliable and comfortable experience at reasonable pricing. Overall, Homewood Suites by Hilton Toronto-Ajax integrates convenience, comfort, and affordability, fostering a satisfying stay for guests whether visiting for business or leisure.
Hampton Inn by Hilton North Bay receives high praise for several aspects, making it a popular choice among travelers. The hotel's location is frequently highlighted as a major advantage, offering convenience with its proximity to essential amenities such as restaurants, shopping, the main highway and the hospital. Guests appreciate the clean and quiet environment with easy access to the city center, downtown and the lakefront.
One of the standout features is the exceptional breakfast. It offers a well-stocked variety of both hot and cold options, frequently described as excellent and visually appealing. Guests also appreciate the emphasis on cleanliness and safety, making it a COVID-friendly option.
The rooms at the Hampton Inn North Bay are another strong point with reviews noting their spaciousness, cleanliness and comfort. They come well-equipped with a fridge and microwave and the beds are widely regarded as comfortable, albeit with some mixed opinions. Minor issues such as a loose toilet paper handle and occasional noise have been mentioned but do not significantly detract from the overall positive experience.
The hotel’s cleanliness extends beyond the rooms with the property as a whole being well-maintained. The friendly and helpful staff contribute significantly to the positive experience, described as professional, knowledgeable and attentive.
While the pool receives mixed feedback with issues like temporary closures for maintenance and mixed reviews on temperature and size, it is generally appreciated when open.
Overall, Hampton Inn by Hilton North Bay excels in providing a clean, comfortable and convenient stay, bolstered by an outstanding breakfast and exceptional staff service. The location, accommodating rooms and thoughtful amenities make it a highly recommended option for visitors to North Bay.
Best Western Plus 1000 Islands Hotel & Suites- Newly Renovated, offers guests a highly positive experience characterized by excellent amenities and outstanding service. The location stands out for its convenience, being just off the 401 highway and close to various attractions such as the Thousand Islands boat tour and a golf course. This makes it an ideal base for exploring the region, enhanced by the peaceful ambiance despite its proximity to the main road.
Guests consistently praised the hotel's breakfast offerings as hearty, delicious and varied, featuring eggs, sausage, breakfast potatoes, fruits, cereals and a selection of juices. The breakfast buffet is well-maintained and generously stocked, although a few guests suggested extending the breakfast hours and adding more variety.
The rooms are highly regarded for their cleanliness, modern design and spaciousness. Visitors appreciate the updated amenities and the tranquil environment, making it suitable for both families and individual travelers. The inclusion of a complete breakfast in the room rate adds to the overall value, making the stay even more appealing.
Cleanliness is a notable strength of this hotel. Both the rooms and common areas are praised for their immaculate condition. The pool and sauna are also well-maintained, contributing to the hotel’s reputation as a clean and safe place to stay.
The staff at Holiday Inn Express Hotel & Suites 1000 Islands receive glowing reviews for their friendliness, helpfulness and attentiveness. Visitors often mention the excellent service provided, from reception to the breakfast area, emphasizing the welcoming atmosphere created by the team.
While the pool area receives mixed reviews with some noting the water temperature could be warmer and the pool size being somewhat small, it still provides a pleasant amenity for guests. Additionally, the ample and free parking on-site is highly appreciated, adding to the convenience of the stay.
The comfortable bedding and quality mattresses also enhance the guest experience, contributing to a restful night’s sleep. Despite the hotel being somewhat pricier than other options in the area, the clean environment, excellent room amenities and hearty breakfast options justify the cost for many visitors.
In summary, Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque excels in offering a clean, comfortable and convenient stay, supported by exceptional staff and comprehensive amenities, making it a top choice for travelers visiting the Thousand Islands region.
The Westin Trillium House, Blue Mountain, is renowned for its prime location nestled in the heart of Blue Mountain Village, providing guests with easy, walkable access to ski lifts, scenic trails, charming shops and diverse dining options. Its proximity to various attractions ensures a convenient and enjoyable experience for visitors with picturesque views from the property enhancing the overall ambiance.
The hotel rooms are well-regarded for their spaciousness, cleanliness and comfort. Balconies in some rooms offer stunning mountain and village views, making the stay more memorable. Despite minor criticisms regarding room layout and occasional cleaning lapses, the accommodations generally provide a pleasant retreat. The beautifully maintained property, coupled with amenities like a heated pool and hot tub, further elevates the guest experience.
Guests commend the cleanliness of The Westin Trillium House, appreciating the spotless rooms and the well-maintained facilities. Although some areas, such as carpets or balconies, could benefit from more meticulous cleaning, the hotel's overall standard of cleanliness is highly praised.
The staff at The Westin Trillium House receives high marks for their friendliness, helpfulness and professionalism. Their warm and accommodating service significantly enhances guests' stays, making them feel well cared for and welcomed. The front desk and concierge teams, in particular, are noted for their exceptional customer service.
The hotel's breakfast offerings, although not included with the room and lacking a buffet option, receive positive feedback for their quality. Guests enjoy the delicious a la carte selections, especially the breakfast in bed and the Belgian waffles. However, the need for reservations and limited variety might require some improvement.
Families find The Westin Trillium House particularly appealing due to its spacious suites and family-friendly amenities. The two-bedroom rooms with kitchens and multiple bathrooms provide a convenient setup for families, allowing them to prepare their own meals. The hotel's atmosphere and helpful staff contribute to a hassle-free and enjoyable family vacation, making it a great choice for those with children.
While the pool area is widely celebrated for its heated outdoor pool and hot tub, a few guests suggest more frequent cleaning and more inclusive pool access to improve the experience. Additionally, parking, although sometimes challenging due to limited space and a daily fee, generally remains available for guests.
The beds at the hotel receive mixed reviews with some guests praising their comfort while others express dissatisfaction with the bedding quality. Issues such as soft or sunken mattresses and inadequate quilt covers are noted, suggesting room for enhancement in this aspect.
In summary, The Westin Trillium House, Blue Mountain, offers a beautifully located, family-friendly destination with excellent amenities and friendly service. The picturesque views, cleanliness and convenient access to village attractions make it a preferred choice for visitors, despite minor areas that could benefit from improvement.
The Prince of Wales hotel in Niagara-on-the-Lake, renowned for its prime location, offers guests an exquisite blend of historic charm and modern comfort. Situated in the heart of the town, it provides convenient access to shops, restaurants, local attractions like the Shaw Festival Theatre and exquisite vineyards, making it an ideal base for exploring the area. Its serene yet central position enhances visitors' experiences, allowing them to immerse themselves in the local culture without the necessity of a car.
The hotel's breakfast experience garners mixed reviews with many guests praising the food quality and service, highlighting items such as croissants as extraordinary. Yet, some critiques revolve around its high price and slow service, suggesting room for improvement. In contrast, the dinner offerings, especially in the Noble restaurant, receive high acclaim for their delicious meals and superb service, despite occasional mentions of high prices and inconsistent food quality.
Guests are impressed by the hotel's rooms, which are beautifully decorated, comfortable and clean. The spacious suites, particularly the deluxe king and king suites, stand out for their comfort and size. However, some guests note that certain rooms feel dated and occasionally suffer from maintenance issues. The overall ambiance and historical charm of the rooms generally contribute to a pleasant stay, further enhanced by polite and helpful staff.
The hotel's cleanliness is well-regarded with many guests praising the attentive housekeeping and tidy environment. Yet, there are occasional mentions of maintenance lapses and areas needing deep cleaning, highlighting the need for more consistent standards. The staff are consistently lauded for their friendliness and professionalism, significantly enhancing the overall guest experience.
While the inclusion of free wifi is appreciated, some guests experience issues with its stability and performance. The spa facilities at the hotel receive high praise for their quality, cleanliness and relaxing atmosphere, making them a highlight for many visitors. However, some guests faced availability issues due to health restrictions.
The hotel's indoor and outdoor pools are popular for their cleanliness and enjoyable atmosphere, though some maintenance and temperature concerns are noted. The easy and convenient parking, including free on-site options, further adds to the positive experience, despite minor issues with on-street parking.
Guest experiences with the beds are varied with many finding them extremely comfortable, while others encounter issues with mattress quality. Despite these inconsistencies, the overall comfort of the hotel's rooms with soft linens and spacious areas, is frequently highlighted.
In summary, the Prince of Wales offers a compelling mix of historic charm, prime location and comfortable amenities. With its exceptional staff and elegant ambiance, it remains a favored choice among those visiting Niagara-on-the-Lake, albeit with minor areas for improvement in dining service, room maintenance and wifi stability.
Comfort Inn & Suites in Collingwood garners numerous positive reviews from its guests, primarily due to its advantageous location, cleanliness, and outstanding service. Centrally nestled, the hotel provides easy access to a variety of local attractions and amenities, including Blue Mountain, Wasaga Beach, and numerous dining options, enhancing its appeal as a convenient base for both leisure and exploration.
The quality of accommodations is frequently praised, with rooms described as spacious, clean, and comfortable, featuring pleasant amenities such as updated bathrooms and, occasionally, fireplaces and kitchenettes. Guests appreciate the attention to cleanliness, with many highlighting spotless rooms and well-maintained environments that contribute to a relaxing stay.
The complimentary breakfast is another highlight, offering a variety of options that satisfy most guests. With hot items like eggs and bacon, as well as fresh waffles and fruits, the dining experience is complemented by friendly and attentive staff, who ensure a well-stocked and clean breakfast area.
The staff at Comfort Inn & Suites receive significant commendation for their friendliness and efficiency, contributing to the overall positive experience. Their welcoming manner, combined with useful local tips, enhances the stay by facilitating enjoyable travel plans. Guests express that the excellent service, including particular individuals like Marian, is a key factor in their favorable experiences.
While the absence of a functional swimming pool might disappoint some, the overall satisfaction with the hotel remains high. The beds are particularly noted for their comfort, often eliciting praise for contributing to a restful night's sleep, further solidifying the hotel's reputation as a comfortable and clean choice for budget-conscious travelers.
Despite minor issues such as dated décor or occasional noise, Comfort Inn & Suites stands out for its hospitality and accessibility, making it a recommended option for those looking to explore Collingwood and its vibrant surroundings.
The 'Ramada Niagara Falls By The River' offers an appealing location for those seeking a blend of tranquility and accessibility. Many guests appreciate its proximity to the White Water Walk and the WEGO bus stop, providing easy transit to key attractions like the Falls and Clifton Hill. The hotel is also noted for having convenient and free parking, making it a perfect choice for travelers with cars.
The breakfast, provided through an adjoining IHOP restaurant, garners mixed reviews. Many find it delicious and a pleasant start to the day, though some guests highlight issues with cost, availability of vegetarian options and the crowded breakfast room. The complimentary coffee and tea service is a welcome addition for many.
The onsite IHOP also offers a dinner option, but its pricing leaves many guests seeking alternatives outside the hotel. Despite this, the convenience of having a restaurant within the premises is noted.
Guests frequently compliment the spacious and comfortable rooms as suitable for both short and extended stays. However, there's feedback on cleanliness and maintenance with some guests reporting dust, mold and occasional unpleasant odors. Basic amenities are well-received, but more consistent upkeep is suggested.
Cleanliness reviews are mixed, highlighting an ongoing need for improvement. While some guests find the hotel clean and comfortable, others report issues such as dusty surfaces, dirty linens and poorly maintained bathrooms.
Staff performance also receives varied feedback. Generally, the staff is praised for being friendly, helpful and professional, particularly during the day. However, some guests experience unwelcoming behavior, especially from the night shift at the front desk.
The free Wi-Fi service has inconsistencies; some guests find it dependable while others experience spotty and unreliable connectivity, indicating room for enhancement.
The hotel's pool has consistently been unavailable, frustrating many guests who were not informed about this at the time of booking. Similarly, other amenities like the jacuzzi and gym have also faced operational issues, contributing to visitor dissatisfaction.
On-site parking is well-liked for its convenience, though unexpected parking fees are often a point of contention. Many guests feel these fees are not adequately disclosed prior to booking.
Families find the hotel accommodating with spacious rooms and a generally family-friendly atmosphere. However, concerns about safety and noise occasionally detract from the overall experience.
The hotel's beds are generally praised for their comfort, contributing to restful sleep. Some guests, though, report issues like bed bugs, protruding metal from bed frames and occasional problems with bed linens which need addressing.
As a three-star hotel, the Ramada Niagara Falls By The River provides reasonable value, offering a comfortable stay that largely meets but sometimes falls short of expectations. Guests appreciate its affordability and practicality, although it could benefit from more consistent service and amenity improvements.
While the hotel is ideal for business travelers due to its location and professional staff, it lacks robust business amenities, such as a fully functional business center and a gym. However, it does offer meeting and conference rooms, which can be useful for business needs.
Overall, 'Ramada Niagara Falls By The River' is praised for its convenient location, friendly staff and general comfort, though improvements in cleanliness, amenities and transparency regarding additional fees would enhance the guest experience.
Deerhurst Resort is widely celebrated for its outstanding location nestled beside a picturesque lake, providing guests with tranquil surroundings that enhance their overall experience. The scenic property offers a plethora of nature trails and activities, fostering a perfect escape for families and nature enthusiasts alike. Visitors appreciate the convenient proximity to town, making it both a serene getaway and a practical destination.
The resort's dining options receive favorable reviews, particularly the breakfast and dinner buffets which offer a variety of dishes that cater to various tastes. The Antlers Steakhouse is a standout venue due to its remarkable service, though some guests note the high pricing across all dining options. Overall, the quality and flavor of the food, along with friendly staff, contribute positively to the dining experience.
Rooms at Deerhurst Resort offer spacious layouts and comfortable furnishings, particularly those with lakeside views. However, guests suggest a need for modernization, as certain features within the rooms show signs of wear. Updating amenities and improving room cleanliness could further enhance guest satisfaction.
While the resort's common areas and facilities, such as the arcade and pool, are well-maintained, feedback highlights opportunities for improvement in room cleanliness and upkeep. The resort's friendly staff are frequently praised for their exceptional service, with notable experiences at check-in and various dining venues, although there are occasional mentions of housekeeping needing enhancements.
Deerhurst Resort is particularly suited for family vacations, offering an array of activities that cater to guests of all ages. Families can enjoy various free activities and water sports, ensuring a vibrant and engaging stay for all members. Overall, Deerhurst Resort combines beautiful natural surroundings, a variety of activities, and dedicated staff to create an inviting and delightful experience for visitors seeking relaxation and adventure.