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Summary of reviewsHoliday Inn Tacoma Mall by IHG offers a highly convenient and favorable location for travelers, with easy access to dining, shopping, and entertainment options due to its proximity to I-5. Despite some road noise, the clean, comfortable, and secure environment makes it an attractive choice for visitors looking to explore local attractions. Guests laud the hotel’s breakfast, highlighting the fresh, delicious made-to-order options and the friendly, attentive service. The dining experience continues to impress with the on-site restaurant, Toast to Toast, offering a diverse menu and a welcoming bar ambiance, often praised for excellent service by staff members like Laura.
The hotel rooms receive favorable feedback for their spaciousness, cleanliness, and modern conveniences, despite some areas being slightly dated. Guests appreciate the ongoing renovations and upscale updates. The hotel’s exceptional cleanliness, combined with well-maintained facilities, contributes to a relaxing stay, further enhanced by friendly and professional staff who prioritize guest satisfaction. The gym is well-kept, though it lacks some weights, and the pool's clean and inviting atmosphere is a hit among families and children.
Parking is accessible and secure, offering guests peace of mind, although the presence of a nearby comedy club can occasionally lead to limited space. The hotel caters excellently to families, providing kid-friendly amenities and spacious rooms that ensure comfort and convenience for all guests. Lastly, the beds are consistently described as exceedingly comfortable, often highlighted as a key feature contributing to restful sleep and a pleasant overall experience. Overall, the Holiday Inn Tacoma Mall by IHG stands out as a well-rounded, quality accommodation choice for travelers visiting Tacoma.
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