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AC Hotel Palencia by Marriott

Palencia , Avenida De Cuba, 25 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe AC Hotel Palencia by Marriott garners praise for its strategic location and exceptional service. Nestled just off the motorway, the hotel provides a tranquil stopover for travelers, especially those journeying towards the Santander UK ferry or exploring Spain. Its slightly remote location offers guests a quiet environment while maintaining easy accessibility to Palencia’s city center, a mere 10 to 20-minute walk away. The addition of nearby parking and proximity to shopping centers enhances convenience, allowing guests to relish both the city’s attractions and everyday services without being immersed in a bustling urban core.

Guests frequently commend the hotel’s immaculate cleanliness, highlighting pristine rooms and modern bathrooms as standout features. The overall ambiance is serene and inviting, bolstered by the friendly and professional staff who are frequently noted for their attentive service, contributing significantly to a positive guest experience. The pet-friendly policy further amplifies warm hospitality, offering travelers comfort and relaxation alongside their furry companions without additional charges.

Dining experiences at the hotel, particularly breakfast, are well-regarded with numerous guests praising the freshness and presentation of the offerings. The breakfast buffet is described as varied and generous, and the service received high marks for friendliness and attentiveness. Evening dining is similarly appreciated for its quality and value, although minor concerns about menu variations and pricing exist.

Rooms at the AC Hotel Palencia stand out for their modern design, spaciousness, and comfort. The amenities cater aptly to traveler needs, featuring large beds and a restful environment. While there are occasional remarks regarding room temperature and pillow firmness, these do not overshadow the overall praise for comfort and tranquility.

Additional hotel facilities like reliable WiFi and versatile parking options are also positively reviewed, with secure underground parking available for an extra fee and ample free street parking nearby. The bed quality is highly appreciated, ensuring restful sleep for most guests, although some noted the beds as too soft or small for taller individuals.

With a strong focus on cleanliness, customer service, and modern amenities, AC Hotel Palencia by Marriott embodies a well-balanced accommodation choice for tourists and business travelers alike. Despite minor critiques related to some aspects of dining and air conditioning, the hotel meets many expectations, delivering a satisfactory and enjoyable stay marked by comfort and hospitality.
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Dog Friendly Hotel

This hotel is pet-friendly and offers amenities such as a mini-bar, 24-hour room service, a fitness center, and complimentary Wi-Fi. Some rooms offer views of Cristo del Otero. Dog beds and bowls are available.

Dogs Stay Free

Business Hotel

This hotel offers business-friendly amenities such as a business center, meeting rooms, and conference space. It provides conveniences like complimentary newspapers in the lobby, dry cleaning/laundry services, and wireless internet access.

Hotel with Parking

The hotel provides an exterior complimentary car park for all guests, offering convenient and free on-site parking.

Hotel with Gym

Likely to have a gym due to its affiliation with the AC Hotels by Marriott brand. It provides a consistent fitness experience in Palencia.

4-Star Hotel

This 4-star hotel offers a fitness center, sauna and Turkish bath. It provides comfortable rooms and easy access to nearby cities like Valladolid, Burgos, and Santander.

Hotel where Dogs Stay Free

This Marriott hotel in Palencia allows dogs to stay for free, providing a comfortable and convenient option for pet owners visiting the city.

Hotel Taking Steps Towards Sustainability

Room Types

Standard Room, Guest room, 2 Twin/Single BedS This spacious room features wooden floors and high-quality furniture. This air-conditioned room features a plasma TV, a work desk and a minibar. The private bathroom includes free toiletries and a professional-level hairdryer.

Standard Plus, Guest room, 1 King Featuring free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room features air conditioning, a minibar, parquet floors, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Queen Room Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, parquet floors and heating. The unit offers 1 bed.

Standard Plus Twin Room, Guest room, 2 Twin/Single Bed(s) Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, parquet floors and heating. The unit offers 2 beds.

Junior King Suite

About AC Hotel Palencia by Marriott

License: H-P-148

Guest Reviews

8.4

Very Good

Location

The 'AC Hotel Palencia by Marriott' enjoys a highly praised location that offers a unique blend of accessibility and tranquility. Situated just off the motorway, it provides a convenient stopover for travelers, especially those en route to the Santander UK ferry or further afield in Spain. Guests appreciate the ease of motorway access, making it an ideal spot for road trips.

While the hotel lies somewhat away from the bustling heart of Palencia, its distance is considered manageable, with the city center accessible via a 10 to 20-minute walk. Many guests find this position advantageous, enjoying the quiet environment and easy access to both the city’s attractions and the surrounding services. The proximity to a shopping center offers additional convenience for everyday needs.

Parking facilities are highlighted positively, with ample street parking available despite the hotel not being right in the center. The quiet locale is appreciated by visitors seeking relaxation away from the city's hustle. The hotel is praised for being clean, modern, and comfortable, with a welcoming attitude towards pets. Many guests also commend the friendly staff and excellent room amenities, including illuminated wardrobes and lovely room design.

Overall, the strategic placement of 'AC Hotel Palencia by Marriott' offers a perfect balance for those wishing to explore Palencia's charms without being immersed in its busy core, while benefiting from modern comforts and convenient transit routes.

Breakfast

Visitors to the AC Hotel Palencia by Marriott generally find the breakfast offerings to be a highlight of their stay. Many guests describe the breakfast as excellent, superb, and fabulous, praising its freshness and presentation. With a selection that includes continental dishes, cooked items, fresh orange juice, and Nespresso coffee, the breakfast buffet is characterized as varied, rich, and abundant. The well-attended service adds to the experience, as guests note the friendly and attentive staff in the breakfast lounge, which itself is large and nicely decorated.

Despite these positive remarks, a few reviews suggest that the breakfast could benefit from increased variety and diversity over consecutive days. There are concerns over the quality of certain items like fatty bacon and ham. Pricing is another point of contention, with some guests commenting on the cost and expressing a wish for breakfast to be included in the room rate.

Overall, the breakfast receives high marks for its extensive offerings and is considered by many to be a standout feature of the hotel, contributing positively to their travel itinerary and experience.

Dinner

AC Hotel Palencia by Marriott offers a dining experience that's generally well-regarded by guests for its quality and service. The hotel's restaurant features a good menu, providing simple yet well-prepared dishes described as offering great value for money. Many guests highlight the positive service, noting the friendly and solution-oriented staff who aim to avoid customer stress. Despite some incidences where guests were caught off guard by the restaurant being cash-only or closed without prior notice, the evening meals are often described as very good or excellent, with recommendations from those who dined at the hotel. There were occasional concerns over food temperature and pricing, but these were not prevalent. For those wishing to dine offsite, there are alternative options within a short walking distance. Overall, while there are areas for improvement, the dining facilities at AC Hotel Palencia provide a pleasant experience for most guests.

Rooms

AC Hotel Palencia by Marriott receives high praise from guests for its spacious and impeccably clean rooms. Visitors consistently note the modern, comfortable furnishings and the welcoming atmosphere created by the friendly staff. The rooms are well-designed, with large, comfortable beds and a variety of amenities that cater to travelers' needs. Guests appreciate the quiet and tranquility of the environment, making it an excellent choice for rest and relaxation.

Despite a few remarks about room temperature and the firmness of the pillows, the overall feedback emphasizes comfort and cleanliness as standout features. Conveniently located near the motorway and within walking distance of Plaza Mayor, the hotel combines easy access with a peaceful setting. The bathrooms are particularly noted for being modern and well-equipped. Overall, AC Hotel Palencia by Marriott offers a pleasant stay with a solid balance of comfort, service, and location.

Beds

The beds at AC Hotel Palencia by Marriott receive high praise from guests, who frequently highlight their exceptional comfort. Many reviews note the spacious king-size beds and well-maintained mattresses, ensuring a restful night's sleep. Although a few guests mentioned the beds being too soft or small for taller individuals, these seem to be exceptions rather than the norm. Rooms are described as both comfortable and spacious, with reviewers often emphasizing the high quality of bedding. Despite some isolated comments about pillows being hard, the overall consensus is that the beds and pillows contribute significantly to a comfortable stay. Guests also appreciate the clean and spacious rooms, with some mentioning their proximity to city amenities as a minor drawback. Overall, the AC Hotel Palencia offers a welcoming experience with a focus on providing excellent sleeping arrangements.

Cleanliness

The 'AC Hotel Palencia by Marriott' consistently receives glowing commendations for its outstanding cleanliness and comfort, as confirmed by a plethora of guest reviews. Visitors frequently highlight the hotel's impeccable standards of cleanliness throughout the premises, including spotless rooms and pristine bathrooms. The modern and well-appointed accommodations offer a serene and comfortable ambiance, ensuring a tranquil stay. Guests also commend the helpful and friendly staff, who contribute significantly to the overall positive experience by providing excellent service and going above and beyond to meet guests' needs. The breakfast is often described as delicious, enhancing the overall satisfaction of the stay. While a few remarks point out minor inconveniences, such as bathroom door issues and small room dimensions, the overall consensus emphasizes the hotel's exceptional cleanliness and welcoming atmosphere, making it a recommended choice for travelers seeking a clean and comfortable lodging experience.

Staff

AC Hotel Palencia by Marriott stands out for its remarkable staff, consistently praised by guests for their friendliness and professionalism. Visitors have highlighted the exceptional service provided by the attentive reception and breakfast teams. The staff's proficiency in English and their readiness to assist are valued by international travelers. Guests describe the personnel as warmhearted, always willing to go the extra mile to cater to individual needs, ensuring a welcoming and cozy environment throughout their stay. From housekeeping to dining service, the team displays a high level of efficiency and hospitality, contributing to the overall satisfaction of the guests. The hotel's cleanliness and modern facilities complement the superb customer service, making it a preferred choice for those visiting Palencia.

Wi-Fi

The WiFi at AC Hotel Palencia by Marriott generally receives positive feedback from guests. Many reviewers highlight the good to very good quality of the WiFi service, appreciating its reliability and proper functionality throughout their stay. This connectivity enables the seamless use of internet-connected devices, suggesting a well-supported browsing experience. While there is a mention of the WiFi being less than satisfactory in some cases, the overall impression is that the hotel provides a capable and decent internet service for its guests.

Parking

The AC Hotel Palencia by Marriott offers a variety of parking options, making it accessible for guests who arrive by car. Visitors appreciate the secure parking facilities, both above ground and in the hotel's underground garage. For those traveling with larger vehicles, parking can be a bit of a challenge due to the narrow access points and tight spaces in the underground area. Despite this, many find the parking experience convenient, especially with the availability of free street parking nearby. Guests also appreciate the easy parking in the hotel’s surroundings and the proximity to main roads, making it a practical stopover for travelers. However, it is worth noting that the underground garage requires an extra fee, but external parking can avoid this additional cost. Overall, the parking arrangements at AC Hotel Palencia by Marriott seem to suit most guests' needs, providing peace of mind with secure options and easy access for those exploring the area.

4 Star

AC Hotel Palencia by Marriott offers a competent stay with a convenient location, allowing easy access to Calle Mayor. The hotel generally meets expectations and provides good value for money, making it a sensible choice for budget-conscious travelers. Visitors frequently appreciate the attentive and friendly staff, which enhances the overall experience. While some reviews suggest the hotel might not fully align with all expectations of a 4-star establishment, particularly in terms of air conditioning and dining options, it still delivers a satisfactory experience. However, guests looking for extensive language accommodations, such as French TV or menus, might find limited options available. Despite some mixed comments about its star rating, the hotel performs well in many core aspects that travelers typically value.

Business

AC Hotel Palencia by Marriott is a corporate-style hotel situated conveniently in a business park, making it an ideal choice for business travelers or those in need of a stopover during a motorway journey. Guests highlight the hotel as a suitable venue for work-related stays, where the business facilities meet professional needs effectively. The hotel's cleanliness and well-maintained environment are frequently noted, adding to the overall positive experience. In terms of service, the staff continually receives praise for their pleasant demeanor and helpfulness, enhancing the welcoming atmosphere. While the location benefits from various amenities, some guests suggest that the addition of free covered parking could further improve convenience for visitors.

Dog Friendly

AC Hotel Palencia by Marriott stands out as an ideal choice for travelers seeking dog-friendly accommodations without any added charges. The warm welcome extended to canine guests is a recurring highlight, reflecting the hotel's commitment to being accommodating and truly pet-friendly. Guests consistently appreciate the ease of parking, contributing to a stress-free arrival and departure, even when traveling with dogs.

The hotel staff are characterized as friendly, attentive, and always willing to help, ensuring both human and canine guests are well-cared for. The rooms maintain high standards of comfort and cleanliness, often surpassing expectations for those traveling with pets. While dogs are celebrated as part of the guest experience, they are not permitted in the restaurant, which lends to a peaceful and quiet dining environment for all visitors.

Located conveniently with ample parking, AC Hotel Palencia is recognized as an ideal stopover accommodation for travelers with dogs. Its cozy atmosphere and silent surroundings provide a tranquil resting place, enhancing the travel experience with ease and comfort. Guests can confidently travel with their furry companions, knowing they will be welcomed at no extra cost, a rare and appreciated privilege.

No, AC Hotel Palencia by Marriott doesn't have any pool.

No, a spa isn't available at AC Hotel Palencia by Marriott.

Yes, AC Hotel Palencia by Marriott welcomes dogs.

Yes, parking facilities are available at AC Hotel Palencia by Marriott.

Yes, AC Hotel Palencia by Marriott has a gym.

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