Rey Sancho Palencia
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Summary of reviewsRey Sancho Palencia enjoys an exceptional location in Palencia, making it a preferred choice for visitors due to its proximity to key attractions and amenities. Situated just a short walk from the city center, guests can conveniently explore local shops, bars and restaurants. The hotel's serene setting by the river offers a tranquil retreat from the urban hustle. Ease of parking and access further enhance its appeal, making it a prime spot for both relaxation and exploration.
The breakfast service at Rey Sancho Palencia is generally well-received with many guests praising the quality, variety and friendly service. The food is described as hearty and abundant with excellent coffee. Although there are minor critiques about occasional cleanliness issues and limited options, the overall experience is largely positive.
Dining options at the hotel extend to a well-regarded cafeteria and outdoor restaurant, appreciated for their delicious, affordable meals and efficient service. While there are a few negative remarks regarding portion sizes and occasional service lapses, the overall dining experience is favorable, enhanced by the pleasant outdoor seating and a consistent quality of food.
Rooms at Rey Sancho Palencia are spacious and comfortable, featuring commendable beds, but they do show signs of aging and require renovation. Cleanliness receives mixed reviews; many guests find the rooms clean, while others report issues with dust and outdated facilities. Highlights include the helpful staff and excellent location, while areas needing improvement include maintenance and the addition of basic toiletries.
The hotel's cleanliness record is mixed with several critical comments about dusty rooms, dirty carpets and neglected hallways. Despite this, some guests have found the cleaning staff diligent and their rooms well-maintained.
Staff at Rey Sancho Palencia are frequently praised for their friendliness and professionalism, especially at the reception and pool. While some guests experienced less favorable interactions, the majority appreciate the attentive and accommodating service.
Free WiFi availability gets mixed reviews; some guests enjoyed fast and reliable internet, while others faced connectivity issues, particularly in certain rooms.
The pool area is a highlight for many, especially families, offering a refreshing and pleasant atmosphere. However, concerns about cleanliness and occasional overcrowding have been noted.
Families find the hotel accommodating with suitable room configurations and child-friendly facilities like the pool. The availability of extra beds and spacious rooms make it a practical choice for family stays.
Bed quality receives mixed feedback. While many guests praise the comfort and spaciousness of the beds, others report issues with old and uncomfortable mattresses and bedding.
Despite these positive aspects, many guests feel that the hotel does not live up to its 4-star rating. The aging facilities, cleanliness issues and lack of some amenities contribute to this sentiment. There is a clear consensus that the hotel’s current state aligns more closely with a 2- or 3-star property.
Overall, Rey Sancho Palencia offers a mix of convenience, comfort and friendly service but requires significant updates and improvements to fully meet the expectations of its 4-star rating.
Categories
The breakfast service at Rey Sancho Palencia is generally well-received with many guests praising the quality, variety and friendly service. The food is described as hearty and abundant with excellent coffee. Although there are minor critiques about occasional cleanliness issues and limited options, the overall experience is largely positive.
Dining options at the hotel extend to a well-regarded cafeteria and outdoor restaurant, appreciated for their delicious, affordable meals and efficient service. While there are a few negative remarks regarding portion sizes and occasional service lapses, the overall dining experience is favorable, enhanced by the pleasant outdoor seating and a consistent quality of food.
Rooms at Rey Sancho Palencia are spacious and comfortable, featuring commendable beds, but they do show signs of aging and require renovation. Cleanliness receives mixed reviews; many guests find the rooms clean, while others report issues with dust and outdated facilities. Highlights include the helpful staff and excellent location, while areas needing improvement include maintenance and the addition of basic toiletries.
The hotel's cleanliness record is mixed with several critical comments about dusty rooms, dirty carpets and neglected hallways. Despite this, some guests have found the cleaning staff diligent and their rooms well-maintained.
Staff at Rey Sancho Palencia are frequently praised for their friendliness and professionalism, especially at the reception and pool. While some guests experienced less favorable interactions, the majority appreciate the attentive and accommodating service.
Free WiFi availability gets mixed reviews; some guests enjoyed fast and reliable internet, while others faced connectivity issues, particularly in certain rooms.
The pool area is a highlight for many, especially families, offering a refreshing and pleasant atmosphere. However, concerns about cleanliness and occasional overcrowding have been noted.
Families find the hotel accommodating with suitable room configurations and child-friendly facilities like the pool. The availability of extra beds and spacious rooms make it a practical choice for family stays.
Bed quality receives mixed feedback. While many guests praise the comfort and spaciousness of the beds, others report issues with old and uncomfortable mattresses and bedding.
Despite these positive aspects, many guests feel that the hotel does not live up to its 4-star rating. The aging facilities, cleanliness issues and lack of some amenities contribute to this sentiment. There is a clear consensus that the hotel’s current state aligns more closely with a 2- or 3-star property.
Overall, Rey Sancho Palencia offers a mix of convenience, comfort and friendly service but requires significant updates and improvements to fully meet the expectations of its 4-star rating.
Hotel with Swimming Pool
This hotel features a seasonal outdoor swimming pool surrounded by gardens and trees. It is located in the heart of historic Palencia.
Outdoor Pool
Business Hotel
This hotel offers 7 meeting rooms with a total event space of 1,285 sq m and can hold up to 1,050 people, ideal for large business events. It provides A-V equipment, a business center, and wireless internet access.
Accessible Hotel
This hotel is listed as having adapted access for people with reduced mobility. It also offers general facilities for disabled guests.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Rey Sancho Palencia boasts an enviable location, making it a preferred choice for those visiting Palencia. Nestled just a stone’s throw away from the city center, the hotel allows guests to easily explore key attractions and landmarks on foot with many popular sites just a 5-minute walk away. Its proximity to the main street, shops, bars and restaurants enhances the convenience for guests who want to immerse themselves in local culture without the hassle of transportation.
Beyond its central appeal, the hotel is situated in a tranquil area next to the river, offering a serene retreat from the hustle and bustle of the city. This balance of peaceful surroundings and central access creates an ideal setting for a comfortable and relaxed stay. The ease of parking and accessibility further adds to the convenience for travelers.
The location, matched with the hotel's amenities like a good breakfast buffet, a refreshing pool and spacious rooms, makes it a great base for both relaxation and exploration. Whether arriving by car or on foot, guests will find Rey Sancho Palencia’s location perfect for a seamless and enjoyable visit to Palencia.
'The Rey Sancho Palencia' offers a breakfast experience that receives generally positive feedback from its guests. Many appreciate the quality and variety, noting that the buffet provides a good selection with options that cater to diverse preferences. Numerous reviews highlight the breakfast as very good, excellent and complete, suggesting that it includes a wide range of items, including good-quality coffee.
Guests particularly value the friendliness of the staff, who are often mentioned for their excellent service during breakfast. The breakfast area is described as perfectly attended, adding to the overall positive dining experience. Despite some minor negative feedback regarding occasional cleanliness issues and high prices, the majority of guests find the breakfast satisfactory and enjoyable with comments on its abundant and hearty nature.
Nonetheless, there are some criticisms regarding the variety and quality with a few guests feeling that the breakfast could be improved, noting instances of limited options and below-average offerings. Some reviews pointed out that aspects like the self-service setup during COVID-19 led to inconveniences, affecting the ability to fully enjoy the breakfast service.
In summary, while there are areas for potential improvement, the breakfast at 'Rey Sancho Palencia' is generally well-received with most guests appreciating the quality, variety and service provided by the hotel.
Guests at Rey Sancho Palencia have notably enjoyed their dining experience, often highlighting the pleasant and affordable cafeteria and outdoor restaurant. Diners found the food to be delicious and well-priced, making it an attractive option for both lunch and dinner. There are mentions of spectacular dinners and very tasty food with several reviews praising the variety and quality of the meals provided.
The consistency of good food and excellent service is echoed by many, applauding the efficiency of the restaurant's wait staff and the overall service. The outdoor dining area, including meal options in the garden, adds to the positive dining experience. The breakfast is also well-regarded, complementing the good dinners with excellent food quality throughout various meals.
However, there are some mixed feelings. A few guests noted that the dishes were not very filling and that the bread could be hard. Some described their meals as average and there were occasional complaints about chipped plates or higher food prices. While a minority of reviews described the restaurant as unimpressive or even awful, these opinions seem to be exceptions rather than the rule.
Overall, Rey Sancho Palencia's dining options have left a mostly favorable impression on its guests with standout comments on the affordability, taste and efficient service enhancing the eating experience.
The rooms at Rey Sancho Palencia are notably spacious, often praised for their size and comfort. Many visitors have highlighted the comfortable beds, which contribute to a pleasant stay. Cleanliness generally receives positive mentions with several guests finding their rooms clean upon arrival. Additionally, the central location of the hotel is a significant asset with many guests appreciating its convenience.
However, there are frequent comments regarding the outdated condition of the rooms and the need for renovation. Issues such as old furniture, malfunctioning fridges and broken fixtures were often reported. In particular, some guests found the rooms to be lacking in maintenance with problems ranging from cleanliness details to non-functional air conditioning and heating.
Guest experiences with room amenities varied with some mentioning a lack of basic toiletries like gel and shampoo. Soundproofing also seems to be an area needing improvement, as several guests noted noise disturbances. Despite these drawbacks, the staff received positive feedback for their professionalism and responsiveness.
Overall, while the spaciousness and bed comfort are strong points, the rooms would benefit from updates and more consistent maintenance to meet the expectations of a 4-star hotel.
Rey Sancho Palencia garners mixed reactions when it comes to its beds. On the positive side, many guests found the beds very comfortable, highlighting the comfort of the mattresses and the spaciousness of some beds, particularly the XXL ones. The bedding also received praise for contributing to a good night's sleep with specific mentions of good padding and comfort.
However, there are several contrasting views as well. Some reviewers pointed out issues with old and worn-out mattresses, describing them as either too hard or uncomfortable. Instances of rough sheets, thin and uncomfortable pillows and even scratchy bedding were noted by some, impacting the overall sleep experience. Noise levels seemed to be an issue for a minority, although one guest appreciated the quietness despite being in a central location.
While the beds and pillows have a fair share of endorsements for comfort, there’s a significant call for updates and improvements in the quality and condition of the bedding to ensure a consistently pleasant stay.
'Rey Sancho Palencia' has a mixed reputation regarding cleanliness with many guests expressing dissatisfaction. Numerous reviews highlight issues such as rooms and bathrooms appearing clean at first glance but revealing a lack of thorough cleaning upon closer inspection. Complaints included dust on floors and bedspreads, dirty carpets in hallways, remnants found in bathroom glasses and neglected areas in need of maintenance, such as outdated facilities, rusty bathtubs and broken showers.
Several guests mentioned that the hotel's carpeted hallways were notably filthy with some areas showing signs of long-term neglect. The pool area also did not escape criticism with mentions of it being dirty. Specific incidents, such as discovering a cockroach and finding someone else's hair in the toilet, also contributed to the negative feedback.
That said, there were positive notes from some guests who found their rooms clean and the general hotel cleanliness satisfactory. A few reviews appreciated the clean and well-maintained condition of their room, praising the cleanliness and overall quality of the facilities. The positive mentions, however, were often overshadowed by the overall perception that the hotel did not meet the cleanliness standards expected of a 4-star establishment.
In summary, while some guests had a clean and comfortable experience, many others found the hotel's cleaning standards to be subpar, needing significant improvements to meet higher expectations.
The staff at Rey Sancho Palencia receive high praise from guests for their attentive and friendly service. Many reviews highlight the exceptional service provided by the welcoming and professional team, particularly at the reception and the pool. Guests frequently commend the friendly and helpful nature of the personnel, noting their willingness to go above and beyond to ensure a pleasant stay. The lifeguard and cleaning staff also stand out for their adaptability and attentiveness, contributing positively to the overall experience at the hotel.
However, there are mixed feelings about the staff's demeanor with some guests mentioning that the service could be impersonal and reserved. A few reviews note instances of slow service and unfriendly treatment. Despite this, the majority of feedback reflects a positive perception with guests appreciating the polite and accommodating attitude of the workers. The hotel's family-friendly environment and the professionalism of the staff are repeatedly emphasized, suggesting that Rey Sancho Palencia maintains a high standard of hospitality.
In summary, while there are areas for improvement in some aspects of service, the general consensus points to a dedicated and friendly team, making the hotel a commendable choice for visitors looking for attentive and welcoming staff.
The wifi at Rey Sancho Palencia receives mixed feedback from guests. While some report fast and free WiFi availability, particularly highlighting its presence in spacious rooms, others mention significant issues. There are multiple accounts of the WiFi not being accessible in certain rooms, sporadic connectivity issues and instances where it was completely unavailable. Overall, although there are positive remarks about the internet speed and availability, the consistency and reach of the WiFi connection seem to vary.
The pool at Rey Sancho Palencia receives mixed feedback from guests. Many describe it as very nice, clean and beautiful, making it an ideal spot for children to cool off and have fun. The pool area is often praised for its pleasant atmosphere, especially during the heat, offering a refreshing respite. Loungers and a clean pool area contribute to a comfortable experience, although some guests note that the green area around the pool is smaller than it appears.
However, several guests mention concerns about cleanliness and accessibility with instances of the pool not being open or clean. The pool's size is a recurring point with many describing it as small and occasionally crowded, though still enjoyable for a swim. Despite these issues, the pool remains a highlight for many visitors, especially those with children looking for a safe and enjoyable place to play.
Rey Sancho Palencia is well-suited for family stays, offering a range of child-friendly facilities. Families can enjoy the clean and comfortable pool area, perfect for relaxation. It stands out as the only hotel in Palencia that provides the option of two extra beds for children, making it ideal for larger families. The family rooms are noted for their spaciousness and practicality, being free of carpets and thus easier to maintain. Overall, the hotel receives positive feedback for creating enjoyable vacations for families with ample room configurations accommodating up to four people.
The Rey Sancho Palencia has been the subject of numerous reviews that indicate it falls short of its 4-star rating. Guests frequently mention that the hotel shows significant signs of aging and neglect with facilities that are outdated and in dire need of renovation. Cleanliness is a common concern with several guests highlighting that the general hygiene does not meet the expectations of a four-star establishment. Issues like unreliable amenities and the lack of basic toiletries also contribute to the sentiment that the hotel does not warrant its current rating.
The breakfast offered is consistently described as basic and not up to the standards of a 4-star hotel. Furthermore, the absence of essential services such as dedicated parking adds to the perception of it being below par for its category. Some guests suggest the hotel is more akin to a 2- or 3-star property, given the current state of its interiors, amenities and overall service quality. While it may be somewhat suitable for the price, there is a clear consensus that the Rey Sancho Palencia does not meet the expectations associated with a 4-star rating.
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Location
Beyond its central appeal, the hotel is situated in a tranquil area next to the river, offering a serene retreat from the hustle and bustle of the city. This balance of peaceful surroundings and central access creates an ideal setting for a comfortable and relaxed stay. The ease of parking and accessibility further adds to the convenience for travelers.
The location, matched with the hotel's amenities like a good breakfast buffet, a refreshing pool and spacious rooms, makes it a great base for both relaxation and exploration. Whether arriving by car or on foot, guests will find Rey Sancho Palencia’s location perfect for a seamless and enjoyable visit to Palencia.
Breakfast
Guests particularly value the friendliness of the staff, who are often mentioned for their excellent service during breakfast. The breakfast area is described as perfectly attended, adding to the overall positive dining experience. Despite some minor negative feedback regarding occasional cleanliness issues and high prices, the majority of guests find the breakfast satisfactory and enjoyable with comments on its abundant and hearty nature.
Nonetheless, there are some criticisms regarding the variety and quality with a few guests feeling that the breakfast could be improved, noting instances of limited options and below-average offerings. Some reviews pointed out that aspects like the self-service setup during COVID-19 led to inconveniences, affecting the ability to fully enjoy the breakfast service.
In summary, while there are areas for potential improvement, the breakfast at 'Rey Sancho Palencia' is generally well-received with most guests appreciating the quality, variety and service provided by the hotel.
Dinner
The consistency of good food and excellent service is echoed by many, applauding the efficiency of the restaurant's wait staff and the overall service. The outdoor dining area, including meal options in the garden, adds to the positive dining experience. The breakfast is also well-regarded, complementing the good dinners with excellent food quality throughout various meals.
However, there are some mixed feelings. A few guests noted that the dishes were not very filling and that the bread could be hard. Some described their meals as average and there were occasional complaints about chipped plates or higher food prices. While a minority of reviews described the restaurant as unimpressive or even awful, these opinions seem to be exceptions rather than the rule.
Overall, Rey Sancho Palencia's dining options have left a mostly favorable impression on its guests with standout comments on the affordability, taste and efficient service enhancing the eating experience.
Rooms
However, there are frequent comments regarding the outdated condition of the rooms and the need for renovation. Issues such as old furniture, malfunctioning fridges and broken fixtures were often reported. In particular, some guests found the rooms to be lacking in maintenance with problems ranging from cleanliness details to non-functional air conditioning and heating.
Guest experiences with room amenities varied with some mentioning a lack of basic toiletries like gel and shampoo. Soundproofing also seems to be an area needing improvement, as several guests noted noise disturbances. Despite these drawbacks, the staff received positive feedback for their professionalism and responsiveness.
Overall, while the spaciousness and bed comfort are strong points, the rooms would benefit from updates and more consistent maintenance to meet the expectations of a 4-star hotel.
Beds
However, there are several contrasting views as well. Some reviewers pointed out issues with old and worn-out mattresses, describing them as either too hard or uncomfortable. Instances of rough sheets, thin and uncomfortable pillows and even scratchy bedding were noted by some, impacting the overall sleep experience. Noise levels seemed to be an issue for a minority, although one guest appreciated the quietness despite being in a central location.
While the beds and pillows have a fair share of endorsements for comfort, there’s a significant call for updates and improvements in the quality and condition of the bedding to ensure a consistently pleasant stay.
Cleanliness
Several guests mentioned that the hotel's carpeted hallways were notably filthy with some areas showing signs of long-term neglect. The pool area also did not escape criticism with mentions of it being dirty. Specific incidents, such as discovering a cockroach and finding someone else's hair in the toilet, also contributed to the negative feedback.
That said, there were positive notes from some guests who found their rooms clean and the general hotel cleanliness satisfactory. A few reviews appreciated the clean and well-maintained condition of their room, praising the cleanliness and overall quality of the facilities. The positive mentions, however, were often overshadowed by the overall perception that the hotel did not meet the cleanliness standards expected of a 4-star establishment.
In summary, while some guests had a clean and comfortable experience, many others found the hotel's cleaning standards to be subpar, needing significant improvements to meet higher expectations.
Staff
However, there are mixed feelings about the staff's demeanor with some guests mentioning that the service could be impersonal and reserved. A few reviews note instances of slow service and unfriendly treatment. Despite this, the majority of feedback reflects a positive perception with guests appreciating the polite and accommodating attitude of the workers. The hotel's family-friendly environment and the professionalism of the staff are repeatedly emphasized, suggesting that Rey Sancho Palencia maintains a high standard of hospitality.
In summary, while there are areas for improvement in some aspects of service, the general consensus points to a dedicated and friendly team, making the hotel a commendable choice for visitors looking for attentive and welcoming staff.
Wi-Fi
Pool
However, several guests mention concerns about cleanliness and accessibility with instances of the pool not being open or clean. The pool's size is a recurring point with many describing it as small and occasionally crowded, though still enjoyable for a swim. Despite these issues, the pool remains a highlight for many visitors, especially those with children looking for a safe and enjoyable place to play.
Family
4 Star
The breakfast offered is consistently described as basic and not up to the standards of a 4-star hotel. Furthermore, the absence of essential services such as dedicated parking adds to the perception of it being below par for its category. Some guests suggest the hotel is more akin to a 2- or 3-star property, given the current state of its interiors, amenities and overall service quality. While it may be somewhat suitable for the price, there is a clear consensus that the Rey Sancho Palencia does not meet the expectations associated with a 4-star rating.
Yes, Rey Sancho Palencia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rey Sancho Palencia.
No, Rey Sancho Palencia doesn't allow dogs.
No, parking facilities aren't available at Rey Sancho Palencia.
Yes, Rey Sancho Palencia has a gym.
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