The Best Western Plus University Inn is highly regarded for its excellent location, particularly due to its proximity to Washington State University and the University of Idaho. Guests appreciate the convenient access to campuses and nearby town amenities, alongside ample parking space. The capable and welcoming staff significantly enhance the guest experience, providing a comfortable stay.
Breakfast offerings are a standout feature at the hotel, with guests repeatedly praising the complimentary hot breakfast for its variety and quality. The breakfast buffet caters to different preferences, featuring both hot and cold items. Guests commend the breakfast staff for their exceptional service, which adds to the exemplary dining experience.
Rooms are recognized for their spaciousness and comfort, offering clean and well-appointed accommodations. Despite the property's older appearance, the hotel successfully maintains comfort through all necessary amenities, including comfortable beds. The breakfast area and restaurant are noted positively, contributing to a satisfactory overall experience. Although some guests consider the room rates high for an aging property, cleanliness and comfort remain consistent highlights.
The hotel's cleanliness is another prominent positive aspect, with immaculate rooms and spotless linens. Guests appreciate the cleanliness throughout the property, including additional facilities like the pool. While certain elements, such as showers, could benefit from updates, the overall environment remains appealing for guests seeking a tidy lodging option.
Staff service stands out as a defining feature of the Best Western Plus University Inn. The friendly and welcoming demeanor of the staff contributes to a positive atmosphere, ensuring guest satisfaction despite the hotel's older appearance. The dedication to hospitality, from the courteous front desk team to the attentive breakfast staff, receives widespread praise, significantly enhancing the overall quality of the stay.
The Coast Hilltop Inn is highly praised for its excellent location, perched on a hill at the edge of Pullman. Its proximity to local colleges, including the WSU campus and the easy access to downtown make it a convenient choice for visitors. Guests appreciate the charming overlook of the city and the serene setting coupled with quick access to restaurants and shops. The location, combined with the value and well-maintained rooms, provides an appealing stay.
Breakfast at the hotel receives mixed feedback. Positively, many guests enjoy the kid-friendly options, including waffle stations and breakfast sandwiches, along with the clean facilities and pleasant staff. However, some guests feel that the offerings are limited and basic, particularly for those with dietary restrictions, preferring more fresh and varied options.
The rooms are frequently complimented for their spaciousness and cleanliness. Guests note ample space, comfortable beds and useful amenities like fridges and microwaves. While some mention that the decor is a bit dated, the overall comfort and coziness of the rooms, along with beautiful views and friendly staff, contribute to a pleasant stay.
Cleanliness is a standout feature at Coast Hilltop Inn with many guests appreciating the pristine condition of rooms, bathrooms and hallways. The pool is notably clean and the facilities, including the pool and rooms with additional amenities, are well-maintained. The accommodating front desk staff and the availability of coffee and tea further enhance the clean and welcoming atmosphere.
The staff consistently earn high marks for friendliness and helpfulness. Their welcoming nature, sociability and attentiveness significantly enhance the guest experience. The front desk team is noted for their efficient, courteous service, going above and beyond to ensure a comfortable stay and creating a pleasant atmosphere that encourages return visits.
The beds at Coast Hilltop Inn receive mixed reviews. While several guests find them very comfortable and conducive to a good night's sleep, others describe the beds as too firm or hard. There's a notable disparity in guest experiences with some enjoying the firmness and comfort, while others express discomfort.
In summary, Coast Hilltop Inn stands out for its excellent location, cleanliness, spacious rooms and friendly staff, offering a generally positive experience with some areas for minor improvement, particularly in breakfast variety and bed comfort.
The Hampton Inn Pullman enjoys consistent praise for its strategic location, making it an ideal choice for visitors to Washington State University and the surrounding areas. Guests often commend the hotel's proximity to the university, local dining, shopping, and outdoor activities, as well as its easy accessibility via freeway and main street. The hotel is equally celebrated for its impressive cleanliness and well-maintained property, supported by a friendly and professional staff that enhances the overall guest experience.
One of the standout features at this hotel is the exceptional breakfast offering. Visitors enjoy a diverse menu that includes fresh waffles, pancakes, and a variety of cereals and pastries, all expertly managed by attentive staff. Evening treats like cookies and milk add a homely touch to guest stays.
Rooms at the Hampton Inn Pullman are frequently lauded for their spaciousness, modern amenities, and outstanding comfort, particularly the beds. Guests appreciate the clean and stylish rooms, equipped with features such as room darkening blinds and large bathrooms, which contribute to a pleasant and restful stay.
A noteworthy aspect of the Hampton Inn Pullman is its dedication to cleanliness and COVID-19 safety measures, which are continuously upheld, reassuring guests throughout their stay. The staff receives high praise for their friendliness and eagerness to assist, further contributing to a welcoming and warm environment.
The hotel provides an excellent range of amenities, including a 24-hour gym, an inviting indoor pool, and a hot tub, ensuring a comprehensive fitness and relaxation experience. Families find the hotel particularly accommodating, thanks to spacious rooms, a child-friendly pool, and thoughtful touches like personalized TV greetings.
Hampton Inn Pullman also caters well to pet owners by maintaining a pet-friendly environment and ensuring convenience for guests traveling with dogs. The property offers ample grassy areas and, despite a pet fee, remains a popular choice for pet owners.
Overall, Hampton Inn Pullman is recognized for combining an exceptional location with superior service and comfortable accommodations, making it a top lodging choice for travelers seeking quality and convenience in Pullman.
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