The staff at Porto Rio Hotel are a highlight of many guests' stays. Andreas, the bartender by the big pool, in particular is praised for his service and friendly nature. While some guests had negative experiences with certain waitresses, the staff as a whole are noted as being nice, friendly and exceptionally polite. Additionally, the hotel staff speak various languages, such as German, to better accommodate international guests. The professionalism and personal touch of the staff are also frequently mentioned with some guests noting that management should invest in further training for them. Overall, guests rave about the amicable nature of the Porto Rio Hotel staff.