Hampton Inn Boston/Peabody
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hampton Inn Boston/Peabody stands out for its strategic location in Peabody, offering easy access to Boston, Salem and other notable areas via major highways. It provides a cost-effective option for travelers looking to explore the greater Boston area while being close to various amenities, shops and restaurants. Despite some challenges with nearby one-way streets and busy highways, the convenience and proximity to major attractions make it a practical choice for both leisure and business travelers.
One of the hotel’s most highly praised features is its breakfast. Guests frequently commend the variety and quality of options, including fresh waffles, fruit and tasty oatmeal. The breakfast area is described as clean and well-organized with attentive staff ensuring a pleasant start to the day. The inclusion of 24-hour coffee and snacks like cookies adds to the positive dining experience, despite occasional mentions of bland or cold food.
The rooms receive consistent praise for cleanliness, comfort and modern amenities, such as workstations, refrigerators and microwaves. Guests particularly appreciate the spacious and quiet environment, contributing to a restful experience. However, some rooms are noted to be in need of updates and there are sporadic mentions of maintenance issues and unpleasant smells.
Cleanliness is a hallmark of the Hampton Inn Boston/Peabody with many guests noting the spotless condition of both rooms and common areas. The hotel staff is frequently highlighted for their friendliness and professionalism, enhancing the overall guest experience. Personalized service from staff members like Anastasia, Heather, Zaz, Josephine and Jose leaves a lasting impression, encouraging repeat visits.
The free WiFi receives mixed reviews with some guests finding it reliable and easily accessible, while others experience weak and intermittent connections. The fitness amenities, including the pool and gym, also garner mixed feedback. The gym is appreciated for its cleanliness and quality cardio equipment but is noted to be limited in size and available equipment. The pool, while clean and well-maintained, is often described as too cold, detracting from the overall enjoyment.
Families find the hotel accommodating and convenient, particularly enjoying the breakfast options and nearby dining establishments. The family-friendly atmosphere and modern conveniences like EV chargers add to the positive sentiment. However, occasional overcrowding and isolated incidents can detract from the experience.
The beds are generally described as comfortable and cozy, contributing to a good night’s sleep, though opinions on firmness vary. Pillows receive less favorable reviews with many guests finding them uncomfortable.
Overall, the Hampton Inn Boston/Peabody is considered a solid three-star hotel, providing a pleasant stay marked by friendly staff, clean rooms and a satisfying breakfast. While there are areas for improvement, such as soundproofing, housekeeping frequency and facility updates, the hotel remains a reasonable choice for travelers seeking a no-frills stay with the benefit of excellent service and convenient amenities.
Categories
One of the hotel’s most highly praised features is its breakfast. Guests frequently commend the variety and quality of options, including fresh waffles, fruit and tasty oatmeal. The breakfast area is described as clean and well-organized with attentive staff ensuring a pleasant start to the day. The inclusion of 24-hour coffee and snacks like cookies adds to the positive dining experience, despite occasional mentions of bland or cold food.
The rooms receive consistent praise for cleanliness, comfort and modern amenities, such as workstations, refrigerators and microwaves. Guests particularly appreciate the spacious and quiet environment, contributing to a restful experience. However, some rooms are noted to be in need of updates and there are sporadic mentions of maintenance issues and unpleasant smells.
Cleanliness is a hallmark of the Hampton Inn Boston/Peabody with many guests noting the spotless condition of both rooms and common areas. The hotel staff is frequently highlighted for their friendliness and professionalism, enhancing the overall guest experience. Personalized service from staff members like Anastasia, Heather, Zaz, Josephine and Jose leaves a lasting impression, encouraging repeat visits.
The free WiFi receives mixed reviews with some guests finding it reliable and easily accessible, while others experience weak and intermittent connections. The fitness amenities, including the pool and gym, also garner mixed feedback. The gym is appreciated for its cleanliness and quality cardio equipment but is noted to be limited in size and available equipment. The pool, while clean and well-maintained, is often described as too cold, detracting from the overall enjoyment.
Families find the hotel accommodating and convenient, particularly enjoying the breakfast options and nearby dining establishments. The family-friendly atmosphere and modern conveniences like EV chargers add to the positive sentiment. However, occasional overcrowding and isolated incidents can detract from the experience.
The beds are generally described as comfortable and cozy, contributing to a good night’s sleep, though opinions on firmness vary. Pillows receive less favorable reviews with many guests finding them uncomfortable.
Overall, the Hampton Inn Boston/Peabody is considered a solid three-star hotel, providing a pleasant stay marked by friendly staff, clean rooms and a satisfying breakfast. While there are areas for improvement, such as soundproofing, housekeeping frequency and facility updates, the hotel remains a reasonable choice for travelers seeking a no-frills stay with the benefit of excellent service and convenient amenities.
Family Friendly Hotel
This hotel provides free cribs/infant beds and connecting/adjoining rooms. It has an indoor pool and offers a free daily breakfast buffet. Children stay free.
Business Hotel
As a Hampton by Hilton property, this hotel includes a business center and meeting space. It provides complimentary Wi-Fi and free breakfast, catering to the fundamental needs of business guests.
Accessible Hotel
Consistent with the Hampton Inn brand, this hotel likely offers accessible rooms and amenities to ensure a comfortable stay for guests with disabilities.
Hotel with Gym
The hotel is equipped with a fitness center for guests.
3-Star Hotel
Located in Peabody, this hotel offers comfortable accommodations and convenient amenities. Guests appreciate the easy access to nearby attractions and business areas.
Hotel with Indoor Pool
This hotel offers a salt/saline-water indoor pool that is consistently reviewed as clean and well-stocked with towels. Guests, including families, have provided positive feedback regarding their pool experience.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Guest Reviews
Situated in Peabody, the Hampton Inn offers a strategic location for travelers aiming to explore the Boston area without the steep prices typically found within the city or its immediate suburbs. Its proximity to major highways provides easy access to both Boston and Salem, as well as the surrounding attractions. Despite some challenges with navigating one-way streets and a busy highway, the convenience remains a standout feature. The hotel is also near various amenities, including shops, restaurants and attractions, making it a practical choice for those with varied itineraries.
The central location is beneficial for both leisure and medical travelers, given its nearness to Mass General Hospital and popular destinations like Salem. Ideal for road trips and short drives, guests can effortlessly reach downtown Boston, Gloucester, Marblehead and other notable areas. Additionally, the easy access from Boston's Logan Airport adds to its appeal.
While the highway location can contribute to some noise and tricky access, the surrounding food options and convenient amenities make up for it. In essence, the Hampton Inn Boston/Peabody stands out for its convenient positioning, providing a balance between accessibility and cost-effectiveness for travelers exploring the greater Boston area.
At the Hampton Inn Boston/Peabody, the breakfast experience has garnered frequent praise from guests. The morning meal is consistently described as great with many guests appreciating the variety and quality of options available. The breakfast spread includes a good mix of hot and cold items with some standout features such as fresh waffles, fresh fruit and tasty oatmeal. The selection appears to change daily, adding an element of excitement for long-term stays.
The complimentary breakfast is often highlighted as a delightful and convenient bonus, helping guests save money while providing a pleasant start to the day. Items like eggs and sausage are appreciated, though there are occasional mentions of the absence of bacon or a limited fruit selection.
Guests have commonly noted that the breakfast area is clean, well-organized and appropriately stocked. Attentive staff members ensure that the food remains fresh and the area stays tidy. Despite some reports of crowding during peak hours, the overall response remains positive with adjectives such as delicious, fantastic, excellent and amazing frequently used to describe the offering.
The availability of 24-hour coffee and additional snacks, like cookies and bottled water, adds to the guests' satisfaction. However, there are sporadic comments about the food being bland or occasionally cold, suggesting some room for improvement in maintaining temperature and flavor consistency.
Nevertheless, the breakfast at Hampton Inn Boston/Peabody appears to be a standout feature with many guests leaving satisfied and well-fueled for their day.
The rooms at Hampton Inn Boston/Peabody have garnered positive feedback from several guests. Many highlight the consistent cleanliness throughout their stay, noting that the rooms were not only clean but also comfortable and well-maintained. Guests appreciated modern amenities, such as workstations with accessible plugs and USB connections, a refrigerator and a microwave. The spaciousness of the rooms was a common sentiment, accommodating families comfortably and offering enough space for added convenience.
The beds received praise for their comfort with some noting the cozy and restful experience they provided. Visitors also found the rooms quiet, contributing to a pleasant sleep environment. The presence of strong air conditioning and good room layouts added to the overall positive experience.
However, some guests remarked that certain rooms appeared a bit dated and in need of updates and a few rooms had an unpleasant smell. Issues such as bathroom venting, noise from street or adjacent rooms and occasional maintenance shortcomings were mentioned. Despite these few negative points, the majority of reviews underscored the comfort and cleanliness of the rooms, making it a reliable choice for travelers looking for a pleasant stay in Peabody.
The beds at the Hampton Inn Boston/Peabody have generally received positive feedback from guests. Many guests praised the beds for being very comfortable, cozy and quiet, which contributed to a good night's sleep. The beds were often described as comfortable with several mentioning they were very comfy and some even referring to them as super comfy. A few guests appreciated the large size of the beds and many noted that the bedding itself was clean and comfortable.
However, opinions on the firmness of the beds were mixed. While some guests found the mattresses too firm or hard, others felt they were just right or even too soft. The pillows, on the other hand, were less favorably reviewed with many guests finding them uncomfortable, hard or flat.
Despite these mixed reviews on the pillows and firmness, the overall consensus highlights the comfort and coziness of the beds, making them a well-regarded feature of the hotel stay.
The Hampton Inn Boston/Peabody receives largely positive feedback for its cleanliness. Many guests repeatedly describe the hotel as very clean, well-maintained and spotless. Rooms are frequently highlighted for being super clean, comfortable and well-kept, providing a pleasant and quiet stay. Guests also appreciate the clean and neat common areas and a properly maintained facility. The hotel staff is noted for their friendliness and excellent housekeeping services with some guests praising the prompt room cleaning upon request.
However, there are occasional reports of inconsistencies. Some guests have noted that common areas can be a bit dirty and a few rooms have suffered from poor housekeeping, musty smells or isolated cleanliness issues like dirty carpets and bathrooms. Despite these occasional drawbacks, the overall impression remains positive with many guests satisfied by the cleanliness standards, supportive staff and the overall upkeep of the hotel.
At the Hampton Inn Boston/Peabody, the recurring theme among guest reviews is the remarkable quality of the staff. Guests frequently mention the friendliness and helpfulness of the staff, highlighting their accommodating nature and dedication to ensuring a pleasant stay. The front desk service, in particular, receives numerous accolades for being welcoming, efficient and professional. Guests appreciate the personalized touch with specific mentions of staff members like Anastasia, Heather, Zaz, Josephine and Jose, who go above and beyond in providing exceptional service, such as assisting with bookings and offering valuable advice.
The housekeeping team also garners praise for their diligence and thoroughness. The breakfast staff contribute to a positive start to the day with their helpful and friendly demeanor. Many guests note that the entire staff, from the front desk to the breakfast area, exhibit a warm and courteous attitude, creating a welcoming atmosphere throughout the hotel.
Despite a few isolated comments about inconsistency and less helpful interactions, the overwhelming consensus is that the staff at the Hampton Inn Boston/Peabody are a significant asset, enhancing the overall guest experience with their enthusiastic and attentive service. The pleasant interactions with the dedicated staff leave a lasting impression, encouraging guests to return and recommend the hotel to others.
The WiFi experience at Hampton Inn Boston/Peabody had mixed feedback. Positive comments highlighted that the hotel offers free WiFi that worked well for several guests with the service being easily accessible. However, there were recurring mentions of weak and unreliable connections with some guests experiencing interruptions in their WiFi service.
The Hampton Inn Boston/Peabody offers a fitness area that includes a pool and a clean, well-maintained gym with good cardio equipment. Guests appreciated having full gym access. However, some found the gym to be very limited in terms of size and equipment, noting the absence of cleaning supplies and very light weights. While the gym received positive remarks for cleanliness and equipment quality, there were also comments about a bad smell and temporary closures due to COVID-19. Overall, the fitness amenities received mixed reviews with positive feedback on availability and equipment quality but criticisms about size and maintenance.
The pool at the Hampton Inn Boston/Peabody received mixed reviews. On the positive side, guests appreciated the pool area for being nice, clean and well-maintained. They remarked on the convenience of having an indoor pool, especially during the colder months. The pool facility was described as inviting and friendly for families. However, several reviews pointed out that the pool often felt too cold, which made it less enjoyable for some guests, including children. Issues such as ongoing maintenance and instances where the pool was non-functional or closed also disappointed some visitors. Despite these setbacks, when operational, the pool provided an appealing amenity for hotel guests.
Great for families with young children, Hampton Inn Boston/Peabody offers a comfortable environment, making it an ideal choice for those traveling with little ones. Kids particularly love the waffle maker and the highlight for many was the chocolate waffles, which delight even the pickiest eaters.
The hotel is family-friendly and accommodating, evidenced by how well families felt supported during their stay. It's conveniently located with dining options like Wendy's and Sonic within walking distance, adding further ease for families looking to grab a quick bite. Furthermore, the availability of EV chargers is a modern convenience that many appreciate.
While there were some issues mentioned such as overcrowding from school groups and a couple of unpleasant incidents, the overarching sentiment from families is positive, especially regarding the food and overall comfort. Getting to downtown Boston with children is hassle-free, adding a layer of convenience for sightseeing families.
The Hampton Inn Boston/Peabody is a basic three-star hotel providing guests with a pleasant stay marked by friendly and accommodating staff. Guests consistently appreciate the great breakfast selection, which offers a variety of options, though some desire a better quality of hot breakfast items. The hotel is considered a reasonable choice for its rating, delivering clean and standard rooms suitable for short stays.
While the hotel fulfills the expectations associated with a three-star rating, there are a few areas with room for improvement. Some guests have expressed a need for more soundproofing and more frequent housekeeping services. Additionally, the facilities could benefit from updating and the overall cleanliness of the hotel and parking lot needs attention.
Despite some drawbacks, like occasional noise from the air conditioning and perceived high pricing, the Hampton Inn Boston/Peabody remains a good option for travelers looking for a no-frills stay with the benefit of a friendly service and a satisfying breakfast.
The Hampton Inn Boston/Peabody provides a comprehensive suite of business services and facilities, making it a suitable choice for business travelers. The full business center offers a wide range of services, alongside accessible and available conference rooms for meetings. The property itself is highlighted as being very accessible and convenient with guests appreciating the great location for business trips. Although some amenities like the pool may not always meet expectations, overall, the venue's accessible pricing and readily available business services contribute to its reputation as a good spot for professional stays. However, it should be noted that there have been mentions of no special rates for business travelers and issues with the conference hall's air conditioning.
Hampton Inn Boston/Peabody offers a mixed experience in terms of accessibility for guests with disabilities. There are numerous positive remarks highlighting that the property and rooms are generally accessible with accessibility options available. Guests appreciated the accessible price and the convenient location, easily accessible from the highway. The accessible pool, although somewhat cold, was also mentioned as a positive feature.
However, there are notable areas of concern. Some guests found the handicap parking and entrances unsuitable with mentions of hard-to-maneuver areas for those with mobility issues. Navigation was further complicated by stairs and some parts of the building were deemed inaccessible. Specific accessibility features like the charging station also fell short.
Despite having accessibility features, there are areas within the hotel needing repair to better serve guests with disabilities. Overall, while the hotel does provide a certain level of accessibility and convenience, it could benefit from improvements in several key aspects to better accommodate all guests.
The heated pool at Hampton Inn Boston/Peabody has received mixed feedback from guests. While some mention the appealing concept of a heated pool, several others note that the water was colder than expected with comments highlighting that the pool was too cold or even ice cold. There were also remarks about issues with the pool's heating system, rendering the pool not as warm as anticipated. Despite the promise of a heated pool setup, there were instances where the heating was either broken or entirely non-functional.
The indoor pool at Hampton Inn Boston/Peabody received mixed feedback from guests. On the positive side, many appreciated the presence of an indoor pool, which was a significant factor for some when choosing the hotel. Guests noted the pool area was clean and maintained with some considering it one of the best indoor pools they've encountered.
However, there were repeated mentions of the pool being too cold with some describing the water as way too cold, very cold or chilly. Several guests mentioned issues such as the pool heater being broken and on some occasions, the pool being non-functional due to chemical issues or other maintenance problems. Additionally, there were remarks about the absence of extra towels and a hot tub in the pool area.
Overall, while the indoor pool was appreciated for its cleanliness and was a key factor in guest satisfaction, its temperature and occasional non-functionality posed concerns for visitors.
Location Show Map
Location
The central location is beneficial for both leisure and medical travelers, given its nearness to Mass General Hospital and popular destinations like Salem. Ideal for road trips and short drives, guests can effortlessly reach downtown Boston, Gloucester, Marblehead and other notable areas. Additionally, the easy access from Boston's Logan Airport adds to its appeal.
While the highway location can contribute to some noise and tricky access, the surrounding food options and convenient amenities make up for it. In essence, the Hampton Inn Boston/Peabody stands out for its convenient positioning, providing a balance between accessibility and cost-effectiveness for travelers exploring the greater Boston area.
Breakfast
The complimentary breakfast is often highlighted as a delightful and convenient bonus, helping guests save money while providing a pleasant start to the day. Items like eggs and sausage are appreciated, though there are occasional mentions of the absence of bacon or a limited fruit selection.
Guests have commonly noted that the breakfast area is clean, well-organized and appropriately stocked. Attentive staff members ensure that the food remains fresh and the area stays tidy. Despite some reports of crowding during peak hours, the overall response remains positive with adjectives such as delicious, fantastic, excellent and amazing frequently used to describe the offering.
The availability of 24-hour coffee and additional snacks, like cookies and bottled water, adds to the guests' satisfaction. However, there are sporadic comments about the food being bland or occasionally cold, suggesting some room for improvement in maintaining temperature and flavor consistency.
Nevertheless, the breakfast at Hampton Inn Boston/Peabody appears to be a standout feature with many guests leaving satisfied and well-fueled for their day.
Rooms
The beds received praise for their comfort with some noting the cozy and restful experience they provided. Visitors also found the rooms quiet, contributing to a pleasant sleep environment. The presence of strong air conditioning and good room layouts added to the overall positive experience.
However, some guests remarked that certain rooms appeared a bit dated and in need of updates and a few rooms had an unpleasant smell. Issues such as bathroom venting, noise from street or adjacent rooms and occasional maintenance shortcomings were mentioned. Despite these few negative points, the majority of reviews underscored the comfort and cleanliness of the rooms, making it a reliable choice for travelers looking for a pleasant stay in Peabody.
Beds
However, opinions on the firmness of the beds were mixed. While some guests found the mattresses too firm or hard, others felt they were just right or even too soft. The pillows, on the other hand, were less favorably reviewed with many guests finding them uncomfortable, hard or flat.
Despite these mixed reviews on the pillows and firmness, the overall consensus highlights the comfort and coziness of the beds, making them a well-regarded feature of the hotel stay.
Cleanliness
However, there are occasional reports of inconsistencies. Some guests have noted that common areas can be a bit dirty and a few rooms have suffered from poor housekeeping, musty smells or isolated cleanliness issues like dirty carpets and bathrooms. Despite these occasional drawbacks, the overall impression remains positive with many guests satisfied by the cleanliness standards, supportive staff and the overall upkeep of the hotel.
Staff
The housekeeping team also garners praise for their diligence and thoroughness. The breakfast staff contribute to a positive start to the day with their helpful and friendly demeanor. Many guests note that the entire staff, from the front desk to the breakfast area, exhibit a warm and courteous attitude, creating a welcoming atmosphere throughout the hotel.
Despite a few isolated comments about inconsistency and less helpful interactions, the overwhelming consensus is that the staff at the Hampton Inn Boston/Peabody are a significant asset, enhancing the overall guest experience with their enthusiastic and attentive service. The pleasant interactions with the dedicated staff leave a lasting impression, encouraging guests to return and recommend the hotel to others.
Wi-Fi
Gym
Pool
Family
The hotel is family-friendly and accommodating, evidenced by how well families felt supported during their stay. It's conveniently located with dining options like Wendy's and Sonic within walking distance, adding further ease for families looking to grab a quick bite. Furthermore, the availability of EV chargers is a modern convenience that many appreciate.
While there were some issues mentioned such as overcrowding from school groups and a couple of unpleasant incidents, the overarching sentiment from families is positive, especially regarding the food and overall comfort. Getting to downtown Boston with children is hassle-free, adding a layer of convenience for sightseeing families.
3 Star
While the hotel fulfills the expectations associated with a three-star rating, there are a few areas with room for improvement. Some guests have expressed a need for more soundproofing and more frequent housekeeping services. Additionally, the facilities could benefit from updating and the overall cleanliness of the hotel and parking lot needs attention.
Despite some drawbacks, like occasional noise from the air conditioning and perceived high pricing, the Hampton Inn Boston/Peabody remains a good option for travelers looking for a no-frills stay with the benefit of a friendly service and a satisfying breakfast.
Business
Accessible
However, there are notable areas of concern. Some guests found the handicap parking and entrances unsuitable with mentions of hard-to-maneuver areas for those with mobility issues. Navigation was further complicated by stairs and some parts of the building were deemed inaccessible. Specific accessibility features like the charging station also fell short.
Despite having accessibility features, there are areas within the hotel needing repair to better serve guests with disabilities. Overall, while the hotel does provide a certain level of accessibility and convenience, it could benefit from improvements in several key aspects to better accommodate all guests.
Heated Pool
Indoor Pool
However, there were repeated mentions of the pool being too cold with some describing the water as way too cold, very cold or chilly. Several guests mentioned issues such as the pool heater being broken and on some occasions, the pool being non-functional due to chemical issues or other maintenance problems. Additionally, there were remarks about the absence of extra towels and a hot tub in the pool area.
Overall, while the indoor pool was appreciated for its cleanliness and was a key factor in guest satisfaction, its temperature and occasional non-functionality posed concerns for visitors.
Yes, Hampton Inn Boston/Peabody has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn Boston/Peabody.
Yes, Hampton Inn Boston/Peabody welcomes dogs.
No, parking facilities aren't available at Hampton Inn Boston/Peabody.
Yes, Hampton Inn Boston/Peabody has a gym.
Location Show Map
More Options
