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Summary of reviewsHomewood Suites by Hilton Boston - Peabody is highly regarded for its excellent location, making it a prime hub for exploring the broader Boston area, including Salem and nearby beaches. The hotel’s strategic position offers easy access to major highways and puts guests within a short drive from Boston's downtown, various shops, restaurants and coffee spots, effectively combining convenience with a serene environment perfect for families and individuals alike.
The breakfast experience is another highlight with guests praising the quality and variety available each morning. The breakfast buffet features an array of hot items and caters to different dietary needs, creating a positive start to the day. Occasional criticisms about the freshness or variety of specific items do arise, but overall, the hearty and delightful breakfast, along with the pleasant Wednesday evening social, enhances the guest experience.
Rooms at Homewood Suites are described as spacious, comfortable and akin to small apartments, making them particularly suitable for families or extended stays. The suites come with well-equipped kitchenettes, providing practical amenities and significant value for the price. While some guests have noted that the decor and furnishings could benefit from updates, the general feedback remains positive, highlighting the ample space and practical layouts that contribute to a comfortable stay.
Cleanliness is another area where the hotel performs well with many guests praising the spotless conditions of both the rooms and the property overall. Although there were minor concerns regarding the cleanliness of tubs, showers and some furniture pieces, the majority sentiment appreciates the clean, calm and welcoming environment supported by a polite and helpful staff.
The hotel staff consistently receives high marks for their friendliness, attentiveness and exceptional service. Special mentions of staff members like Cameron and Kathleen underline the positive guest experiences facilitated by the personnel's dedication to excellent service, ensuring that guests' needs are thoroughly met.
Homewood Suites by Hilton Boston - Peabody is particularly favored by families for its ability to comfortably accommodate larger groups with suites that include full kitchens and ample space. The hotel’s amenities, such as a pool and complimentary breakfast, cater well to families, providing a balance between the personal touch of an Airbnb and the services of a hotel.
Comfortable beds are another commendable feature, although some guests have reported mixed experiences with the mattresses and sofa beds. Despite isolated issues with bed comfort, the main beds generally receive positive feedback for providing a restful sleep experience.
In summary, Homewood Suites by Hilton Boston - Peabody offers a welcoming and convenient stay with its prime location, excellent breakfast, spacious rooms, high cleanliness standards and friendly staff, making it especially suitable for families and longer visits. Show more
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Categories
Family Friendly Hotel
Homewood Suites offers family rooms with air-conditioning and kitchen facilities. It also provides an indoor pool and free breakfast. Connecting rooms are available.
Accessible Hotel
This Hilton brand hotel is expected to provide accessible suites and common areas in line with the brand's accessibility standards.
Hotel with Gym
A 24-hour fitness center is available at this hotel, offering guests the convenience of working out at any time of day or night.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
3-Star Hotel
Room Types
One-Bedroom King Suite - Non-SmokingThis suite includes a full kitchen, a 27-inch TV and a seating area with a sofa bed. A telephone and an alarm clock are also provided.
One-Bedroom Suite with Two Double Beds - Non-SmokingThis suite includes a full kitchen, a 27-inch TV and a seating area with a sofa bed. A telephone and an alarm clock are also provided.
Suite with Two Double Beds - Mobility Access/Non-SmokingThis guest suite includes a private bathroom with an accessible bath. A kitchen, 27-inch TV and a seating area with a sofa bed are provided. An alarm clock and telephone are also included.
One-Bedroom Suite with Two Double Beds - Non-SmokingThis 1-bedroom suite includes a 27-inch TV, a seating area with a sofa bed, a telephone and an alarm clock.
One-Bedroom Queen Suite - Non-SmokingThis guest suite includes a full kitchen, a seating area with a sofa bed and a work desk. A telephone and alarm clock are also provided.
King Suite - Mobility Access/Non-SmokingThis suite includes a full kitchen, a 27-inch TV and a seating area with a sofa bed. A telephone, alarm clock and a bathroom with an accessible bath are also provided.
Guest Reviews
8.4
Very Good
Location
Homewood Suites by Hilton Boston - Peabody boasts a prime location that serves as an excellent hub for exploring both Salem and Boston. Guests repeatedly highlight the ease of access to these major destinations with Salem being a mere 15 minutes away, minus the premium pricing found within the city itself. The hotel's strategic position allows guests to bypass the hustle while still remaining conveniently close to Boston’s attractions, downtown only 20 minutes away.
For those driving, the hotel's proximity to major highways is a significant advantage, albeit sometimes challenging due to quick off-ramps and busy traffic. Nonetheless, the location offers a wealth of nearby restaurants, shops and coffee spots, making it a practical choice for out-of-town visitors.
Despite its slight distance from the city center, the hotel's location is described as ideal for families and individuals looking to explore the broader Boston area. Whether the destination is Boston, Salem, Gloucester or even the beach, which is just 25 minutes away, the location supports varied itineraries. While some guests noted the occasional inconvenience of navigating the busy highway, many found the setting quiet and centrally situated for their needs.
Breakfast
Homewood Suites by Hilton Boston - Peabody offers a breakfast experience that generally impresses guests with its quality and variety. Many have described the breakfast buffet as fantastic and ample, featuring a range of hot items like omelets, waffles, sausage and hash browns, alongside assorted breads and muffins. Guests particularly appreciated the wonderful and varied options available each morning, making it easy to start the day on a good note.
The layout for breakfast has been lauded as well-designed and easy to navigate with plenty of choices to accommodate different preferences and dietary needs. The inclusion of items like Udi's gluten-free muffins has been noted as a thoughtful touch, catering to specific dietary restrictions.
While the majority of reviews are positive, a few guests mentioned some inconsistencies. Some found the breakfast to be just fair or not as fresh on certain days. There were comments about specific items like dry sausages or hard French toast sticks and some felt that the selection could be more varied to prevent repetition over multiple days. Despite these occasional criticisms, the overall sentiment leans favorably towards a hearty and delightful breakfast experience.
Additionally, the Wednesday evening social was highlighted as a pleasant surprise, adding to the overall positive dining experience at the hotel.
Rooms
Homewood Suites by Hilton Boston - Peabody consistently impresses guests with its spacious and comfortable suite-style rooms, exuding the feel of a small apartment complete with separate living and sleeping areas. Many reviews highlight the ample space provided, which is particularly beneficial for families or groups traveling together. The suites are well-appointed with a kitchenette, adding the convenience of at-home dining and making them ideal for extended stays.
The majority of guests appreciated the cleanliness and comfort offered by the rooms with many noting the comfortable beds and overall inviting ambiance. Particularly praised is the hotel’s effective layout, which optimally utilizes the space to create distinct living and sleeping areas, equipped with modern conveniences and ample storage for luggage.
However, there are mentions that the room decor and furnishings appear dated and worn, signaling a need for some updates and tender loving care. Despite this, the overall room experience is largely positive due to the spaciousness, practical amenities including well-equipped kitchens and the comfort provided.
The suites' value is frequently lauded, suggesting that for a reasonable price, guests receive significant amenities and space that enhance their stay experience. Although there were minor issues such as occasional cleanliness oversights and uncomfortable sofa beds, the general consensus underscores the hotel's commitment to providing a restful and functional environment.
Conclusively, Homewood Suites by Hilton Boston - Peabody offers well-designed, comfortable and spacious accommodations with a few areas for improvement in decor and upkeep. The hotel stands out for its practical amenities and the apartment-like convenience and space it offers to its guests.
Beds
Homewood Suites by Hilton Boston - Peabody receives generally positive reviews concerning the comfort of its beds. Many guests commend the comfortable beds and fluffy pillows, describing their sleep experience as notably good. However, opinions on the mattresses are mixed with some noting them as hard or worn. While plenty of pillows are provided, a few guests mentioned using additional blankets for the pull-out beds. A recurrent criticism is the uncomfortable nature of the sofa beds with some comparing them to sleeping on metal springs or describing them as lumpy. There were also comments about the beds being noisy and some issues with people sliding to the middle during the night. Despite these drawbacks, the general consensus hints at a comfortable stay if you stick to the main beds.
Cleanliness
Homewood Suites by Hilton Boston - Peabody generally receives positive feedback for its cleanliness. Many guests have praised the hotel for its clean rooms and overall superb cleanliness. The property and rooms are noted to be very clean and spacious with some guests highlighting the modern aesthetics of the accommodations. Visitors often find the hotel clean, calm and comfortable, complimenting both the cleanliness and the polite, helpful staff.
However, a few areas seem to need attention, such as the cleanliness of the tubs, showers and certain furniture pieces like couches and chairs. There are also mentions of the lack of a bathroom fan to mitigate odors and occasional issues with breakfast availability due to the hotel's busyness. Despite these minor drawbacks, the overall sentiment remains positive with guests appreciating the clean and welcoming environment.
Staff
The staff at Homewood Suites by Hilton Boston - Peabody receives high praise from guests for their friendliness, helpfulness and exceptional service. Across numerous reviews, guests consistently highlight the staff's pleasant demeanor and willingness to assist, making their stay enjoyable. Special mentions go to Cameron and Kathleen for their outstanding service, contributing to the positive experience. Guests note that personnel, from receptionists to cleaning staff, are attentive, responsive and accommodating, ensuring that every need is met. Despite an isolated incident with a front desk staff member, the overall impression remains overwhelmingly positive. Many guests describe the staff as fabulous, kind and always ready to provide smiles and excellent service, further enhancing the hotel's clean and well-managed environment.
Family
Homewood Suites by Hilton Boston - Peabody is an ideal destination for family getaways. The hotel features a pool, making it a popular choice among families. Guests consistently highlight its ability to comfortably accommodate families, particularly those with small kids. The suites provide ample space, ideal for families of four or five without the need for booking multiple rooms. With spacious layouts, a full kitchen and thoughtful design, the rooms offer a comfortable and practical stay.
The amenities are also tailored to family needs, including complimentary breakfast and expansive rooms, allowing everyone in the family to be together easily. The convenience of having a kitchen adds another layer of comfort and the overall ambiance bridges the gap between the personalized feel of an Airbnb and the services of a hotel. This combination makes it excellent for families, regardless of the purpose of their travel, whether it's for leisure or to bring kids to college.
No, Homewood Suites by Hilton Boston - Peabody doesn't have any pool.
No, a spa isn't available at Homewood Suites by Hilton Boston - Peabody.
Yes, Homewood Suites by Hilton Boston - Peabody welcomes dogs.
No, parking facilities aren't available at Homewood Suites by Hilton Boston - Peabody.
Yes, Homewood Suites by Hilton Boston - Peabody has a gym.