Plaza Inn

Peabody 42.53393500, -70.99010000 , 125 Newbury Street (Show on Map)
5.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPlaza Inn is strategically located near downtown Boston and Salem, offering convenient access to shopping centers, restaurants, and entertainment venues. Its proximity to highways ensures easy arrival and departure, complemented by accessible parking. Although the area can be noisy due to a nearby busy stretch of road, visitors appreciate the convenience and value it offers for exploring local attractions.

The accommodations at Plaza Inn are generally well-received, with guests highlighting clean, spacious, and comfortable rooms equipped with practical amenities like microwaves and fridges. Updated furniture and pleasant showers contribute to a satisfactory stay despite occasional issues with odors and cleanliness lapses, particularly in bathrooms.

Cleanliness at the inn receives varied feedback. While many guests commend the tidy and odor-free rooms, others report significant issues such as dirty bathrooms, stained linens, and mold concerns. This inconsistency suggests potential visitors should consider the varying maintenance levels.

The staff experience leans positively, characterized by friendly and helpful front desk personnel ready to assist guests. While some have faced minor inconveniences with service, the overall warm and welcoming atmosphere positively impacts the guest experience.

Bed comfort varies at Plaza Inn, with some guests finding them cozy while others report discomfort from hard mattresses and noisy metal frames. Limited pillow and blanket supplies can also affect sleep quality, although the AC unit helps mask external noise for a more peaceful rest.

Overall, Plaza Inn provides good value for exploring nearby destinations, with its favorable location and accommodating environment making it a reasonable choice for travelers desiring convenience and accessibility.
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Motel with Parking

Room Types
Double Room with Two Queen Beds - Non-Smoking This room features a flat-screen cable TV.

Queen Room - Non-Smoking This room features a flat-screen cable TV.

Guest Reviews
5.2
Rated
Location
Plaza Inn boasts a convenient location that is well-suited for visitors looking to explore downtown Boston and Salem. Its strategic position close to shopping centers, various restaurants, and entertainment venues offers great accessibility without the hassle of long drives. Despite being situated on a one-way street, which can make navigation slightly challenging, the inn is easily reachable from the highway, providing simple departure and arrival. Convenient parking further enhances the ease of access. Although the area can be noisy due to its proximity to a busy stretch of road and a garbage recycling center, the inn still presents great value for those attending nearby events or looking to enjoy nearby attractions. With an affordable rate, guests note the location as favorable for their travel plans and commend its closeness to desired destinations.

Rooms
Plaza Inn offers rooms that cater well to basic needs, with many travelers noting the clean and comfortable environment. The rooms are generally spacious and easy to locate, featuring practical amenities like a microwave and fridge. Guests appreciate the modern, updated furniture as well as comfy beds and nice showers that run hot with great spray. The neat appearance and absence of unpleasant odors in most rooms were frequently praised, contributing to an overall pleasant stay. However, some visitors encountered issues such as musty smells, cigarette odors, and occasional lapses in cleanliness, notably in bathrooms. Despite these setbacks, elements like newly remodeled features and quiet accommodation provide a satisfactory experience for most guests.

Beds
Travelers heading to Plaza Inn may find themselves keenly aware of the varied nature of bed comfort at this establishment. On the positive side, some guests have enjoyed the coziness of certain beds, noting their comfort. However, it's important to consider that experiences differ, with several visitors mentioning beds that are quite hard or uncomfortable, occasionally likened to sleeping on rocks. The metal frames can produce disruptive popping and squeaking sounds, which might be an issue for light sleepers.

Additionally, the supply of pillows can be insufficient, with some guests reporting a sparse allocation of just one small pillow per person. There are also instances where only one bed is fully outfitted with a blanket. On a brighter note, the sound of the AC unit effectively masks highway noise, offering some reprieve in terms of auditory disruption. New visitors might want to manage expectations regarding the bedding experience.

Cleanliness
Plaza Inn offers a mixed experience in terms of cleanliness, as reflected in the guest reviews. On the positive side, numerous guests have praised the hotel for having very clean and updated rooms. Many noted that their accommodations were tidy and free from unpleasant odors, with clean and comfortable environments being common themes. However, this positive feedback is counterbalanced by other reviews highlighting significant cleanliness issues. Concerns include dirty bathrooms with unpleasant odors, stained sheets and towels, and general dirtiness throughout the property. Some guests also reported mold in the showers, walls, and ceilings needing attention, as well as outdated facilities. The lack of regular cleaning service and insufficient garbage disposal options in rooms were additional points of concern. Despite some guests having a pleasant stay, the overall impression suggests that cleanliness and maintenance can be inconsistent, which potential visitors might want to consider.

Staff
The staff at Plaza Inn receives mixed reviews, tending towards the positive. Notably, guests often describe the front desk personnel as exceptionally nice, with several mentions of friendly and helpful interactions. The presence of attentive staff members ensures that assistance is readily available, which adds a comforting touch for travelers. However, there are instances where guests have encountered issues, such as reluctance to provide extra towels and occasional rudeness from the front desk. Despite these setbacks, the overall sentiment suggests that many guests feel welcomed by a warm and accommodating team, which contributes positively to their stay at the hotel.


No, Plaza Inn doesn't have any pool.

No, a spa isn't available at Plaza Inn.

No, Plaza Inn doesn't allow dogs.

Yes, parking facilities are available at Plaza Inn.

No, Plaza Inn doesn't have a gym.

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