The Haven All Suite Resort in Ipoh is a stunning natural location away from the city with ample parking and convenient access to cave temples and a nearby theme park. The breakfast options are good with mixed reviews on the food taste, but guests appreciated the included breakfast. The dinner received mixed reviews with some guests finding it overpriced and of poor quality, while others enjoyed the variety of food. The spacious rooms overlook breathtaking views of the lake and mountain and are well-suited for families. The staff is said to be warm and charming, going above and beyond to ensure guests feel welcome. The gym and pool facilities are great with the infinity pool particularly noteworthy. The hotel is a perfect family-friendly destination with amenities for children, including a playground and petting area. Guests found the beds and bedding comfortable, though some reported worn-out mattresses. Despite some negative feedback on wifi and cleaning, guests still enjoyed their stay at this 5-star resort, which offers everything you need and more for a luxurious, tranquil getaway.
DoubleTree by Hilton Damai Laut offers guests a tranquil retreat enveloped by stunning natural scenery and serene sea views, making it an ideal escape from urban hustle. The beachfront location provides easy beach access and is praised for its calming environment, though visitors should be prepared for its remote setting, which necessitates personal transport due to its distance from towns and amenities.
The breakfast experience is largely well-received, featuring a wide array of Asian and Western dishes served in a dining area with a scenic sea view. Despite occasional complaints about crowded conditions and a need for more diverse options, the quality and variety of the breakfast spread are frequent highlights of guests' stays.
Dinner at the hotel's Makan Kitchen is celebrated for delicious food and attentive service, including special dietary accommodations. However, some guests find the variety limited and the prices high. In-room dining is generally favored, although there is room for improvement in menu variety and pricing.
Rooms are consistently described as clean, spacious and comfortable, featuring modern renovations and breathtaking sea views. Minor issues like inconsistent air conditioning and occasional noise do not detract from overall guest satisfaction with the room quality and amenities.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas receiving high marks for maintenance and hygiene. The pool areas and beach also uphold this standard, despite minor suggestions for improvement in communal spaces.
The staff at DoubleTree by Hilton Damai Laut receive widespread acclaim for their friendliness, attentiveness and professionalism. Specific members like Mr. Raj and the maitre d’ Baha are often highlighted for their exceptional service, contributing significantly to a welcoming and pleasant guest experience.
Wi-Fi services have mixed reviews. While many guests report strong, reliable connections, others mention variability in speed and coverage and some point out that the Wi-Fi is not free.
The spa facilities offer a rejuvenating experience with high-quality treatments and a relaxing ambiance. Although there are occasional service availability issues, the overall feedback is positive, emphasizing the spa's role in enhancing guests' well-being.
The gym is praised for its good, well-maintained and up-to-date equipment, offering a pleasant workout environment with a nice sea view. Despite being on the smaller side, the gym facilities are considered high-quality and a valuable part of the hotel's amenities.
The resort’s pool facilities are a major highlight, featuring clean and well-maintained pools, a kids' waterpark and a variety of water activities that appeal to families. The positive feedback underscores the pools' appeal and the hotel's commitment to providing a fun and relaxing environment.
Lastly, the tennis courts are appreciated for their good condition and cleanliness, offering guests an enjoyable recreational option during their stay.
Overall, DoubleTree by Hilton Damai Laut provides a comfortable, scenic and family-friendly environment with strong service and high standards of cleanliness, making it a favored destination for a peaceful and enjoyable retreat.
Sunway Lost World Hotel, situated in a prime location near the Lost World of Tambun theme park, is highly regarded for its convenience and family-friendly environment. The hotel's strategic position offers easy access to the theme park and Tambun Hot Springs, making it an ideal choice for families with children eager to explore nearby attractions. The serene, lush green surroundings provide a peaceful atmosphere, yet it remains close enough to Ipoh city for additional dining options.
Guests frequently praise the spacious and comfortable rooms, particularly suited for families. The ample parking space and complimentary amenities, including night park tickets, add value to the visitors' stay. Although some rooms are noted to be a bit outdated and in need of maintenance, the overall comfort and hospitality make the hotel a favorable option.
The staff at Sunway Lost World Hotel receive consistent accolades for their friendliness and helpfulness. Guests appreciate the professional and courteous service, particularly the proactive support from the maintenance team and the welcoming demeanor of the front desk staff.
While the breakfast experience has mixed reviews with some guests enjoying the variety and taste, others feel there is room for improvement in diversity and quality. The logistical challenge of the breakfast location being across the road is also mentioned. Dinner offerings similarly receive varied feedback with some guests appreciating the quality and portions, while others find the prices steep and prefer nearby food stalls.
Cleanliness is generally a strong point for the hotel with many guests appreciating the tidy and well-maintained rooms. Despite minor issues such as occasional odorous hallways and inconsistent cleaning practices, the hotel's diligent housekeeping contributes to a satisfactory stay.
The hotel offers free Wi-Fi, although its reliability and strength can be a concern for some guests. Improvements in Wi-Fi infrastructure could enhance the guest experience. Ample, complimentary parking is another positive aspect with guests finding it convenient and hassle-free.
Sunway Lost World Hotel excels as a family destination, offering spacious family rooms and a range of activities suitable for children and adults alike. The warm, welcoming atmosphere and excellent service make it a recommended choice for family vacations.
In summary, Sunway Lost World Hotel offers a comfortable and convenient stay, closely aligned with its three-star rating. While there are areas for improvement, particularly in breakfast diversity and room maintenance, the hotel's strategic location, friendly staff and family-friendly amenities make it a popular choice for visitors to the Lost World of Tambun.