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Summary of reviewsHoliday Inn Express & Suites Geneva Finger Lakes by IHG is highly regarded for its excellent location in the heart of the Finger Lakes region. Guests enjoy easy access to attractions and necessities, including local wineries and dining options. The hotel’s strategic location slightly outside the central bustle offers a tranquil environment while ensuring proximity to essential amenities and highways for convenient travel.
The hotel's breakfast offerings consistently impress guests with a large selection of delicious options, contributing to a satisfying start to the day. A clean dining area and friendly staff enhance the breakfast experience, making it a standout feature of the hotel. Despite minor feedback suggesting improvements, the overall positive reviews underscore the breakfast as one of the best encountered by guests.
Rooms at the hotel are spacious, clean, and comfortable, with family rooms providing ample space for relaxation. While minor signs of wear are noted, guests appreciate the overall cleanliness and setup of the rooms. The beds are often praised for their comfort, despite some feedback on mattress firmness. The quiet environment supports restful nights, complemented by attentive staff and excellent service.
Cleanliness is a notable strength of the Holiday Inn Express & Suites Geneva Finger Lakes, with guests consistently commending the immaculate condition of both rooms and common areas. A lovely and inviting facility, the hotel offers relaxing amenities like a pool and hot tub, greatly appreciated by visitors. Occasional minor issues are promptly addressed by the efficient and friendly staff, who contribute significantly to the hotel's positive image.
The exceptional staff is a consistent highlight, known for their politeness, kindness, and friendliness. Guests experience accommodating service, with staff effectively addressing needs and resolving issues. This dedication to superior guest service cultivates a welcoming atmosphere that complements the very good breakfast experience.
Regarding bedding, guests find the beds comfortable and conducive to a restful stay, with spacious rooms enhancing overall comfort. However, alternative sleeping arrangements like sofa beds are less favored, with some opting for rollaway cots instead.
The hotel’s amenities, particularly the indoor pool and jacuzzi, receive praise for their cleanliness and relaxing environment. Guests enjoy the soothing experience, with the hot tub often highlighted as a standout feature. While occasional maintenance needs are noted, the overall atmosphere of the pool and hot tub area is appreciated by guests.
Overall, Holiday Inn Express & Suites Geneva Finger Lakes by IHG provides a welcoming and satisfying experience, characterized by excellent service, cleanliness, comfort, and strategic location.
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Hotel with Rooms With Jacuzzi / Hot-tub
