Embassy Suites by Hilton Phoenix Scottsdale is a great choice for events and vacations. The rooms are clean and comfortable and the price is very reasonable. Although some guests were unhappy with extra fees, most guests highly recommend the hotel and give it a five plus rating. While there were some negative experiences with restaurant policies and inaccurate information on booking sites, the hotel is still a pleasant and budget-friendly option for travelers.
Crowne Plaza Phoenix Airport - PHX by IHG, enjoys widespread commendation for its exceptional convenience, particularly due to its proximity to Sky Harbor Airport. Guests consistently applaud the hotel for its strategic location, offering easy access to the Sky Train, the light rail and a complimentary shuttle service every 30 minutes, making it an ideal choice for travelers with early departures or late arrivals. The easy connection to downtown Phoenix and nearby dining options further enhances its appeal.
The breakfast experience, though mixed, received positive feedback for its variety, freshness and accommodating staff, despite some guests finding it overpriced and occasionally lacking in quality. Dinner experiences leaned favorably with guests praising the delicious dishes, generous portions and the friendly service at the restaurant and bar, although some found the prices high and the ambiance lacking.
Rooms at the Crowne Plaza are often highlighted for their cleanliness, spaciousness and comfort with particularly positive mentions of quietness and comfortable beds. However, some concerns regarding outdated furnishings, occasional maintenance issues and cleanliness detract from the overall experience. Guests appreciated the thorough housekeeping but noted areas where maintenance could improve, including bathrooms and communal spaces.
Staff members at the hotel stand out for their friendliness and helpfulness, often enhancing the overall guest experience. Positive interactions were frequently reported with shuttle drivers, front desk personnel and restaurant staff, though there were occasional lapses in service quality.
The hotel offers free and convenient parking, appreciated for its security and 24-hour service, despite some logistical challenges and occasional extra costs. The gym is well-regarded for its equipment and maintenance, although temperature control issues were noted. The pool area, featuring a nice large pool and a jacuzzi, is another highlight, despite some cleanliness issues and unexpected conditions.
Overall, Crowne Plaza Phoenix Airport - PHX by IHG, offers a solid three-star experience, delivering good value and convenience, particularly for travelers needing easy airport access. While there are areas for improvement, especially in terms of maintenance and breakfast quality, the hotel's strengths in location, staff friendliness and comfortable accommodations make it a reliable mid-range option for travelers passing through Phoenix.
Embassy Suites by Hilton Phoenix Downtown North is a beautiful and clean hotel that is perfect for families and couples. The spacious and comfortable rooms, ease of check-in and fantastic ambiance make for an enjoyable stay. The indoor pool is a great added bonus, especially for families with kids. The hotel also offers a good breakfast. While there was one incident with the front desk, most guests had a great experience. Families with children should note that there were high school student groups in the lobby and common areas during one stay, which may not be ideal during the COVID-19 pandemic. Additionally, some guests commented on the smaller size of the rooms. Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for a comfortable and enjoyable stay.
Drury Inn & Suites Phoenix Happy Valley is a fantastic hotel that offers clean and relaxing facilities at a great value. While some guests have noted that the kitchen could use some improvement and the hotel seems to be geared towards groups, the location is perfect for events like tournaments and there is easy access to restaurants and the highway. Although some guests have found the staff to be less than honest and inconvenient to get out onto the freeway, many guests have had a pleasant stay and a good night's rest. Despite some issues with laundry, the hotel is functional and many guests plan on returning. Overall, Drury Inn & Suites Phoenix Happy Valley is a model hotel that others should strive to emulate.
Embassy Suites by Hilton Phoenix Biltmore is celebrated for its prime location, spacious accommodations, and exceptional service, creating a distinct and inviting atmosphere for guests. The hotel, nestled in the Biltmore area, provides easy access to shopping and dining, with the Biltmore Fashion Square and renowned restaurants within walking distance. Guests appreciate the safe neighborhood and the convenience of being close to downtown Phoenix, Scottsdale, and major transport routes.
Breakfast at the Embassy Suites is a highlight, with guests praising the made-to-order omelet bar and varied hot dishes. The friendly kitchen staff adds to the experience, making breakfast a delightful start to the day. The rooms are spacious and comfortable, offering a restful stay with amenities like big TVs and additional sink areas. Despite some rooms being slightly dated, guests generally find value in the size and comfort provided.
Cleanliness is a strong point, with the hotel maintaining a tidy and welcoming environment. The attentive staff plays a crucial role in enhancing guest experiences, with reception and service teams praised for their professionalism and friendly demeanor. The pool area provides another appealing feature, especially for families. It's heated and kid-friendly, though sometimes crowded, offering a relaxing space complemented by a koi pond.
Families find Embassy Suites particularly accommodating, with spacious suites and engaging activities such as feeding fish in the atrium and enjoying resort-like amenities. The comfortable beds are frequently noted, contributing to restful nights and overall satisfaction. While there are occasional inconsistencies in experiences, the majority of guests are pleased with the quality and comfort of their stay.
The combination of excellent location, superb breakfast, comfortable accommodations, clean surroundings, and attentive service makes the Embassy Suites by Hilton Phoenix Biltmore a highly recommended choice for travelers seeking a pleasant and fulfilling visit to Phoenix.
Hampton Inn & Suites Phoenix Downtown is lauded for its prime location in the heart of Phoenix, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to major attractions like Footprint Arena, Chase Field and the convention center, as well as various dining options ranging from restaurants to fast food chains. The location's walkability and access to the metro line add to its convenience, especially for art enthusiasts, concert-goers and sports fans.
The complimentary breakfast receives high praise for its quality, variety and the attentive service of the staff. Guests applaud the great selection of hot and cold items, especially the waffles, making breakfast a delightful and valuable aspect of their stay.
Rooms at the hotel are frequently complimented for being clean, spacious and comfortable. Visitors find them modern and well-appointed with updated showers and bathrooms adding to the appeal. The quiet and beautifully designed rooms offer great value, contributing to a restful and enjoyable stay.
Cleanliness is a consistent highlight with guests noting spotless facilities and well-maintained rooms. The friendly and helpful staff further enhance the positive experience, providing excellent customer service that makes each guest feel welcome and cared for.
While the hotel excels in many areas, parking receives mixed feedback due to its high cost and occasional logistical challenges. Valet parking, though secure, is expensive and the limited parking options in the area sometimes necessitate public or street parking.
Finally, the beds are generally praised for being comfortable, although there are occasional comments about them being too firm or small for some guests. Overall, Hampton Inn & Suites Phoenix Downtown offers a clean, comfortable and convenient stay with exceptional hospitality, though the parking situation may require careful consideration.
The Radisson Hotel Phoenix Airport receives commendable reviews for its exceptional blend of convenience, comfort, and service that caters to both leisure and business travelers. Its prime location near Phoenix Sky Harbor International Airport, coupled with a complimentary shuttle service, makes it an ideal option for travelers with early flights or layovers. Guests praise the spacious, clean, and modern rooms, which provide a tranquil and restful stay. The hotel’s cleanliness and well-maintained facilities, including a refreshing pool area and ample parking options, further enhance the experience.
Guests frequently highlight the remarkable friendliness and professionalism of the staff, whose attentiveness and genuine care contribute to a welcoming atmosphere. Dining at the hotel is a memorable experience, with excellent dinner options such as the salmon plank and unique offerings like the mozzarella-stuffed chile relleno burger garnering particular praise. Although breakfast receives mixed reviews, many appreciate the buffet’s plentiful choices.
Business travelers find the hotel ideal, thanks to its strategic location, a seamless airport shuttle service, and facilities that support a productive stay. The combination of comfortable beds, modern amenities, and a relaxing pool area makes the Radisson Hotel Phoenix Airport a favored choice for travelers seeking comfort and convenience.
The Hampton Inn Phoenix - Biltmore is an excellent choice for travelers looking for a comfortable and convenient stay. The hotel boasts a great location with easy access to shopping and dining options as well as attractions. Guests appreciate the large, clean and updated rooms, which are well-maintained by the housekeeping staff. The breakfast is also a highlight with a variety of tasty options available and attentive breakfast staff. The hotel's pool and hot tub are well-maintained and offer a relaxing atmosphere. The friendly and helpful staff receive high praise from guests with many going above and beyond to ensure guests have an enjoyable stay. While some guests reported room cleanliness issues, the majority of guests found the hotel to be spotless and fresh. Overall, the Hampton Inn Phoenix - Biltmore offers exceptional value for its price and exceeds expectations.
The Courtyard by Marriott Phoenix North garners positive reviews from guests due to its strategic location, exceptional staff, comfortable accommodations, and pleasant amenities. Its convenient location near major highways makes it a practical choice for travelers needing easy access to nearby destinations or visiting family in the area. Although some find the surrounding neighborhood less appealing, the overall advantage of accessibility remains a highlight for many guests.
The hotel staff consistently impresses with their friendliness and accommodating nature, enhancing the welcoming atmosphere right from the check-in process. Guests frequently mention the team's helpfulness, noting their ability to handle inquiries and provide local dining recommendations seamlessly. This exceptional service extends to maintaining clean and comfortable rooms, which are often praised for their spaciousness, quiet air conditioning, and cozy bedding.
While breakfast options at the hotel's on-site bistro receive mixed feedback, some guests enjoy the variety offered. However, for those seeking more economical choices, nearby spots like First Watch are recommended. The inclusion of Starbucks products is a plus for coffee enthusiasts, although free lobby coffee isn't available.
The hotel emphasizes cleanliness throughout, including its appealing pool area, which is noted for being well-maintained and offering a relaxing environment with extended evening hours and modern facilities. The poolside ambiance, complete with table tennis and a bar nearby, adds to the leisurely experience.
Overall, Courtyard by Marriott Phoenix North is a clean, comfortable, and conveniently located hotel that stands out for its excellent service and thoughtful amenities, making it a favored option for visitors to Phoenix.
The DoubleTree by Hilton Phoenix Midtown receives largely positive reviews across several categories, making it a popular choice for travelers seeking a comfortable and convenient stay in Phoenix. Its prime location is frequently praised for being both quiet and close to essential public transport links, restaurants, shopping destinations, and attractions like the VA hospital and GCU. This central positioning, along with free parking and pet-friendly policies, enhances its appeal for varying guest needs.
The breakfast experience, though mixed, tends towards favorable impressions. Guests often highlight the buffet's wide selection and delicious omelets, appreciating the kid-friendly atmosphere and overall attentive service, despite some remarks about pricing and occasional service inconsistencies.
Room accommodations at the hotel are lauded for their cleanliness, comfort, and modern amenities, providing a spacious and inviting environment. Guests often compare the room experience to staying in a small apartment, with special mention of the corner king and cabana rooms for their excellent views. While there are minor mentions of room size or temperature issues, the comprehensive positive feedback underscores a satisfying stay.
Cleanliness is a standout feature, with the hotel exceeding expectations in maintenance and presentation, contributing to a refreshing and relaxing atmosphere. The friendly, welcoming staff further enhances the guest experience with exceptional service and dedication, consistently ensuring a pleasant and hospitable environment.
The pool area is also a favored feature, noted for its aesthetic appeal, refreshing atmosphere, and thoughtful layout with shaded areas providing relaxation. Although some maintenance issues were noted, the pool generally complements the hotel’s amenities well.
Finally, the beds are particularly highlighted for their comfort and adjustable features, contributing to restful sleep. Despite some varied opinions, the overall sentiment remains positive, reinforcing the hotel's reputation for providing a satisfying and enjoyable stay.
Fairfield Inn & Suites Phoenix Midtown is a great hotel located in an excellent location, perfect for travelers looking to explore downtown Phoenix. The hotel is conveniently located just a walking distance away from the Heard Museum and the Phoenix Art Museum with easy access to downtown via the light rail. Guests have access to a variety of good restaurants close by, making it an ideal location for business travelers. The rooms are comfortable and spacious with comfortable beds and large TVs. The hotel is impeccably clean with exceptional cleanliness noted by numerous reviews. The staff is amazing with guests raving about how polite, friendly and helpful they are. The breakfast options are good and fresh with some guests even mentioning the Canadian bacon served. While some guests felt that the hotel needs upgrading, most were satisfied with their pleasant and clean stay at Fairfield Inn & Suites Phoenix Midtown, making it a great place to stay in the perfect location for museums.
Aloft Phoenix Airport receives praise for its strategic location, offering seamless access to Phoenix Sky Harbor Airport and nearby attractions. The convenience of a complimentary shuttle service, ease of transit with the light rail, and proximity to dining and shopping options enhance the travel experience. Guests highlight the hotel’s modern and spacious rooms, which feature comfortable beds, sleek walk-in showers, and effective sound insulation, contributing to a restful and satisfying stay. Cleanliness is a standout feature, with guests appreciating the well-maintained and spotless environment, accompanied by a friendly and accommodating staff that ensures excellent customer service.
Although the breakfast experience evokes mixed feelings, with some guests finding the offerings enjoyable and others noting a lack of variety, this does not overshadow the overall positive experiences. The pool area, while smaller and occasionally shaded, is described as beautiful and inviting, providing a cozy retreat for relaxation. Parking accessibility also receives favorable comments, thanks to its convenience and proximity to airport parking options.
Despite some minor suggestions for improvement, such as occasional breakfast inconsistencies and parking fees, the general consensus is that Aloft Phoenix Airport provides a comfortable and pleasant stay. The hotel’s combination of modern amenities, excellent service, and prime location is well-regarded, meeting the needs of both overnight and extended-stay guests.
Hilton Garden Inn Phoenix Downtown is widely praised for its remarkable location, nestled in the heart of downtown Phoenix. Guests appreciate the hotel's proximity to major attractions like Chase Field, the basketball arena, the convention center and an array of shops, dining options and vibrant nightlife. The central location offers both convenience and accessibility, making it a preferred choice for both business and leisure travelers. The ease of access to parking and quality service from professional valet and reception staff further enhance the experience, amplifying the property's appeal.
While breakfast at the hotel receives positive remarks for its quality and delicious offerings, some guests find the cost a bit high and the dining environment somewhat dark and less appealing. There are occasional comments about inattentive service and insufficient coffee or water. However, the overall sentiment towards breakfast remains favorable with the food itself being well-regarded.
The rooms at the Hilton Garden Inn Phoenix Downtown are celebrated for their spaciousness, cleanliness and comfort. Guests note the modern furnishings, comfortable beds and pillows and large, well-appointed bathrooms. The historical ambiance of the hotel adds to its charm, making the stay memorable. Although there are occasional issues with room servicing, the staff's friendliness and helpfulness generally leave a positive impression.
Cleanliness holds a high standard at this hotel with both rooms and common areas maintained meticulously by the housekeeping staff. The overall welcoming atmosphere, bolstered by friendly and helpful staff, contributes to guests' comfortable stay. Despite rare instances of rooms not meeting some guests' cleanliness expectations, the majority of reviews affirm a consistently clean and comfortable environment.
The staff at Hilton Garden Inn Phoenix Downtown receive numerous accolades for their friendliness and excellent service. From valet attendants to front desk personnel and bartenders, the staff’s supportive and accommodating nature is often mentioned. A few criticisms do surface, pointing to a lack of professionalism in specific roles and issues with service fees, but overall, the staff's demeanor is a highlight for many guests.
The beds are frequently described as very comfortable, contributing to a restful stay in the hotel's spacious and clean rooms. While there are a few mentions of hard mattresses, the consensus leans towards a positive assessment of bed quality.
In summary, Hilton Garden Inn Phoenix Downtown offers a delightful stay with its prime location, clean and comfortable rooms, remarkable staff service and historical charm. The hotel stands out for its elegance and ambiance, making it a strongly recommended choice for visitors to Phoenix.
The Hilton Garden Inn Phoenix Airport North is lauded for its prime location, mere minutes from Phoenix Sky Harbor International Airport, making it a haven of convenience for air travelers. Guests frequently rave about the hotel's reliable shuttle service that simplifies airport commutes. The property's central position is also ideal for exploring downtown Phoenix, Scottsdale and major freeways, while still offering a quiet, restful environment.
The breakfast offerings at the hotel receive praise for their variety and quality, particularly the delicious buffet and cooked-to-order options. Although not complimentary and occasionally criticized for value, many guests find the hearty food and attentive service to be highlights of their stay. Dinner experiences are somewhat mixed but generally positive with many enjoying the tasty and well-presented meals at the on-site restaurant despite some concerns about price and menu variety.
Guest rooms are often commended for their cleanliness, spaciousness and comfort with amenities like refrigerators and Keurig coffee makers enhancing the stay. Although some rooms could benefit from updates, they are well-maintained and provide a peaceful retreat. Cleanliness throughout the hotel is consistently praised, contributing to an inviting atmosphere.
The staff is a significant asset with numerous mentions of their friendliness, professionalism and helpfulness. Notable individuals like Kevonte, Takesha and Jose receive special recognition for their exceptional service. Housekeeping and maintenance teams are described as thorough and responsive, adding to the positive guest experience.
The gym, though basic, is well-furnished and clean, meeting guests' fitness needs adequately. The outdoor pool, while small and near the street, is well-maintained and heated, providing an enjoyable spot for relaxation. Families particularly appreciate the hotel's kid-friendly atmosphere and accommodating services, making it an excellent choice for those traveling with children.
Comfortable beds are another highlight with most guests enjoying restful sleeps thanks to soft sheets and comfy mattresses, despite occasional complaints about firmness or lumpy bedding. The hotel caters well to business travelers with its efficient services and well-equipped convention rooms, although minor inconveniences like peak check-in wait times are noted.
Features such as a free shuttle service, accessible rooms and accommodating staff make the hotel a decent choice for guests with disabilities. The heated outdoor pool and well-maintained pool area enhance the overall guest experience, providing a relaxing environment even in cooler weather.
Overall, Hilton Garden Inn Phoenix Airport North offers a reliable, comfortable stay with notable amenities and excellent service, making it a strong choice for both business and leisure travelers.
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