Holiday Inn & Suites Pittsfield-Berkshires by IHG is a highly recommended four-star hotel that offers exceptional services and facilities for those looking for a convenient and comfortable stay in the Lenox area. The hotel's central location makes it easy to explore Pittsfield and attend concerts at Tanglewood. While some guests had mixed experiences with the breakfast and parking, the majority of guests were pleased with the clean and comfortable rooms, friendly and accommodating staff and lovely pool. The hotel's exceptional cleanliness and comfortable beds were standout features for many guests. Despite the challenges of Covid-19, guests had an amazing stay and highly recommend this hotel to others looking for a great stay in the area.
This lodge offers accessible guest rooms with 32-inch doorways and roll-in showers. Common areas like the business center, game room, fitness center, meeting room, pool, and spa have accessible routes and features, including pool lifts. The registration desk and lobby are also accessible.
Best Western Plus Berkshire Hills Inn & Suites enjoys a favorable reputation among its guests, who frequently highlight the hotel's scenic location in the Berkshires. Its strategic position provides convenient access to local attractions, making it an ideal base for exploring areas like Pittsfield, Stockbridge, and Great Barrington. The hotel's ample parking and quiet surroundings add to its appeal, offering a tranquil stay slightly removed from the area's main hustle.
Guests consistently praise the breakfast offerings, noting the variety and quality of food available. The selection includes a range of hot and cold items, such as eggs, bacon, waffles, and pastries, with many guests emphasizing the exceptional coffee served. The breakfast area is kept clean and pleasant, enhancing the morning experience for visitors. While minor criticisms about limited fresh fruit and occasional appliance issues arise, the overall sentiment remains positive.
The rooms at Best Western Plus Berkshire Hills Inn & Suites are celebrated for their cleanliness, spaciousness, and comfort. Guests appreciate the thoughtful details in room preparation, including fancily folded towels and neatly finished toilet paper. The accommodations provide a quiet, restful environment, with only a few reports of noise disturbances. While some furnishings may require updates, the inviting atmosphere and well-maintained spaces contribute to a satisfactory stay.
Cleanliness is a standout feature, with guests commending the spotless conditions throughout the hotel. The property's serene and quiet location offers a relaxing atmosphere, complemented by quick and efficient service from the staff in addressing any issues. Although suggestions for updates are noted, the general upkeep and cleanliness remain impressive.
The exemplary staff at the hotel consistently receive accolades for their friendliness and professionalism. Guests appreciate the welcoming demeanor of the team, especially the front desk staff, who offer helpful dining recommendations. The concierge and other staff members contribute significantly to the inviting atmosphere, enhancing the overall guest experience. While comparisons to other properties highlight areas for improvement, the overall value and exceptional service offered by the staff make Best Western Plus Berkshire Hills Inn & Suites a reliable choice for travelers.
The Deluxe Two King Suite at Berkshires Untold is adapted for wheelchair use and includes a roll-in shower. The hotel also provides wheelchair accessible common areas, including the registration desk, lounge, and parking.
Element Lenox Berkshires combines comfort, convenience, and modern style in the heart of the Berkshires. Guests can enjoy the hotel’s indoor swimming pool, open year-round, as well as a fully equipped fitness center, both free of charge. The property is dog-friendly, making it easy for you to bring along your four-legged companion. On-site self-parking is complimentary, ensuring a hassle-free stay. Whether traveling for work or leisure, guests benefit from a business center, non-smoking environment, and thoughtful amenities that create a relaxing and productive atmosphere.
The Constance, The Whitlock, & The Dewey By The Lenox Collection are celebrated for their exceptional location in the heart of Lenox, offering guests the perfect base to explore the charming town and its historic surroundings. Visitors consistently praise the beautifully maintained properties for their proximity to local attractions like Tanglewood and the vibrant downtown area, which is home to an array of restaurants, coffee shops, and boutiques. The tranquil yet central location provides ease of access and a peaceful retreat, further enhanced by the historic charm of the buildings and elegant interior design.
Breakfast at these properties is mostly well-received, with a focus on fresh and healthy options such as fruit, yogurt, and pastries. However, there is room for improvement in terms of variety and organization, with some guests noting the simplicity of the offerings and occasional inconvenience of off-site locations.
The rooms are often highlighted for their spaciousness, cleanliness, and comfort, with guests appreciating features like cozy beds, high-end linens, and historic charm. While some areas such as small bathrooms and lack of in-room amenities could be enhanced, the overall ambiance and comfort levels leave a positive impression.
Cleanliness is a strong suit for The Lenox Collection, with guests frequently praising the immaculate condition of the rooms and the well-maintained grounds. While some issues such as dim lighting and heating units were noted, the dedication to a welcoming environment is evident.
The staff at these properties are consistently highlighted for their exceptional service, with guests raving about the warm, welcoming, and knowledgeable team. Their attentiveness and genuine care contribute significantly to the overall positive experience, with the 24/7 availability of tea and coffee being a particularly appreciated detail.
Parking is generally convenient, with ample free parking available, though it can be slightly challenging during peak times. Lastly, the beds receive considerable praise for their comfort, contributing to a restful night's sleep and enhancing the cozy experience.
Overall, The Constance, The Whitlock, & The Dewey By The Lenox Collection provide an enjoyable stay characterized by location convenience, cleanliness, friendly staff, and comfortable accommodations, making them a preferred choice for travelers visiting Lenox.
Club Wyndham Bentley Brook, nestled in the heart of the Berkshires, is highly praised for its prime location and array of family-friendly activities. The resort offers a picturesque setting at the foot of Jiminy Peak, making it an ideal destination for both ski enthusiasts and summer visitors. With ski-in/ski-out accommodations, guests enjoy unrivaled access to the slopes, enhancing their skiing adventures. During warmer months, proximity to cultural landmarks and outdoor activities like hiking provides ample opportunities for exploration.
The resort accommodations are repeatedly highlighted as a major draw, featuring spacious, well-appointed condo-style rooms that cater to families of all sizes. The inclusion of well-equipped kitchens and modern amenities ensures guests enjoy a comfortable and convenient stay. Cleanliness is another strong suit, with rooms and common areas maintained to a high standard. The attentive and friendly staff contribute significantly to the positive guest experience, offering knowledgeable insights and personalized service.
Plenty of activities and on-site facilities cater to families and couples alike, including various pools, an adults-only heated pool, hot tubs, and saunas, making the pool area a particular favorite. Although pools can seem small and occasionally crowded, guests appreciate the reservation system that allows for an enjoyable experience.
For families, the resort’s offerings for children, such as glow stick parties and themed events, create memorable experiences during school breaks. The surrounding attractions further enhance the family adventure, providing excellent dining and shopping opportunities. The spacious suites are perfect for family gatherings, offering great value alongside outstanding local restaurants.
Overall, Club Wyndham Bentley Brook delivers a blend of relaxation, adventure, and exceptional service, solidifying its reputation as a remarkable destination for a getaway in a charming and scenic part of the Berkshires.
This inn offers one ADA compliant guest room with a wheelchair accessible shower. An ADA compliant common bathroom and an ADA compliant ramp to the Main House are also available.
Summary of reviews related to the 'Accessible' category
Vacation Village in the Berkshires offers a blend of accessibility and convenience, making it a favorable option for guests with disabilities. The check-in staff show sensitivity to the needs of disabled guests, ensuring accommodations that minimize physical challenges, such as rooms with minimal stairs. The resort features ample parking and has a convenient location, facilitating easy access for all visitors.
While there were some mentions of areas needing improvement, like the remote and basic pool bathrooms and a dated arcade, the overall consensus is that the resort is easily navigable. Handicapped-accessible rooms include showers instead of tubs to cater specifically to those with mobility issues. Moreover, the laundry room is conveniently situated, adding to the overall accessibility.
Pet-friendly options are plentiful, although it’s noted that certain accommodations may have specific features like broken jet tubs in some rooms. Nonetheless, the ability to travel with pets without hassle, combined with accessible and well-placed facilities, makes Vacation Village in the Berkshires a thoughtful choice for a comfortable stay.
Summary of reviews related to the 'Accessible' category
The Black Swan Lee - Lenox, Ascend Hotel Collection offers some positive aspects regarding accessibility for guests with disabilities, such as providing upgraded rooms designed for mobility-impaired individuals, which contributes to an inclusive atmosphere. The hotel has been noted for being ADA accessible, ensuring that guests with mobility challenges have access to suitable accommodations. However, there are some limitations in accessibility, with feedback mentioning the lack of an elevator and the offering of rooms on the second floor to guests with mobility issues, which could pose a challenge for some visitors. Overall, while the hotel makes efforts to accommodate guests with disabilities, there is room for improvement in certain areas to enhance convenience and accessibility.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 42 hotels in and around Pittsfield