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Summary of reviewsThe Originals Boutique, Hôtel d'Alsace, Strasbourg Sud, is widely praised for its strategic location in the tranquil suburb of Illkirch-Graffenstaden. Guests appreciate the hotel's excellent connectivity to Strasbourg, merely a 20-minute tram journey away from the nearby tram stop. The neighborhood provides a peaceful retreat with easy access to local amenities, shops, restaurants and a picturesque canal, enhancing the overall experience. The hotel's setting also makes it an ideal base for exploring the Alsace region and nearby Germany, offering proximity to attractions like local Christmas markets and a small zoo. Ample parking options further add convenience for travelers with cars.
Guests frequently commend the hotel's breakfast for its quality and variety. The breakfast buffet offers hearty and fresh options, including freshly squeezed orange juice, providing a generous and satisfying start to the day. Although some guests noted issues with timely refills during peak times and a desire for more warm options, the overall breakfast experience remains positive and well worth the price.
The dining experience at the on-site restaurant is marked by high-quality and delicious food. While the menu is limited and the restaurant has certain availability constraints, particularly on weekends, guests consistently praise the excellent local dishes and commendable service. Alternative dining options are available nearby for those affected by the restaurant's schedule.
Rooms at The Originals Boutique are known for their spaciousness, cleanliness and comfort. Many guests highlight the large, family-friendly layouts, modern decor, comfortable bedding and well-maintained bathrooms. Despite minor issues with noise and temperature control in the older wing, guests generally find the rooms beautiful, cozy and offering good value with functional amenities.
Cleanliness across the hotel receives positive reviews with many guests describing the rooms and common areas as very clean and well-maintained. A few criticisms regarding specific cleaning details do not overshadow the overall impression of a tidy and comfortable environment.
The hotel's staff earns high praise for their friendliness, efficiency and professionalism. Guests appreciate the warm welcome, attentive service and multilingual capabilities of the receptionists, enhancing the overall guest experience.
The hotel's WiFi generally works well and is a valued amenity. Despite some inconsistencies and weak connections in certain areas, the hotel's wired internet option adds a helpful alternative.
The spa area receives favorable feedback for its clean, comfortable facilities, including saunas and steam rooms. While there are occasional issues with functionality and limited availability, guests find the spa relaxing and enjoyable.
The fitness center is appreciated despite guests' desires for more space and better equipment. The complimentary access and added amenities like the sauna contribute positively to the guest experience.
Parking at the hotel is convenient with secure spaces available for a reasonable fee, adding value for guests with vehicles. Some challenges with access to the underground garage and limited spaces on busy days are noted, but a variety of parking solutions accommodate different needs.
Families find the hotel particularly suitable with spacious and well-equipped family rooms, ample amenities and convenient access to the tram stop. Positive experiences from previous guests highlight the hotel's family-friendly environment, making it an excellent choice for family vacations.
Lastly, the hotel's beds receive overwhelmingly positive feedback for their comfort and quality, ensuring a restful stay for guests, despite occasional mixed opinions on mattress firmness and pillow preferences.
Overall, The Originals Boutique, Hôtel d'Alsace, Strasbourg Sud, delivers a highly recommended stay with its strategic location, comfortable accommodations and excellent service, making it a top choice for visitors to Strasbourg and the surrounding region.
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