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Summary of reviewsHotel Euro Suite Poços de Caldas By Nacional Inn is highly praised for its exceptional central location, granting guests easy access to popular tourist attractions, markets and a vibrant local nightlife. The convenience of exploring Poços de Caldas on foot with easy reach to parks and the famous Walter World park, makes it a favorite choice for travelers and families alike. Guests often highlight the hotel's cleanliness, attentive service and particularly commend the breakfast experience.
The breakfast offerings are consistently rated highly, featuring a wide variety of fresh foods and drinks. Live music during breakfast adds an elegant touch, making it a memorable part of the guest experience. Afternoon tea is also well-received, though some suggest expanding the variety. Despite minor suggestions for improvement, the overall dining experience remains positive with the evening soup receiving particular acclaim for its taste and complimentary nature.
The rooms receive mixed feedback; many guests appreciate their spaciousness, cleanliness and comfort of the beds. However, some reviews point out issues with room maintenance, ventilation and noise, indicating that renovations might be beneficial. Cleanliness is generally praised, though occasional lapses are noted, emphasizing the need for consistent housekeeping.
The staff at the hotel are consistently celebrated for their friendliness, attentiveness and professionalism with specific individuals often being commended for their excellent service. This contributes significantly to the welcoming atmosphere of the hotel.
While the free Wi-Fi is appreciated by some, many guests report issues with connectivity and a need for more power outlets in the rooms. Despite this, the family-friendly environment, spacious accommodation options and various amenities provide good value for families, particularly those with children.
In summary, Hotel Euro Suite Poços de Caldas By Nacional Inn offers a strategically located and welcoming stay with standout breakfast and staff service. While there are areas for improvement, particularly with room maintenance and Wi-Fi, the overall guest experience remains positive, making it a recommended choice for visitors to Poços de Caldas. Show more
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Categories
Family Friendly Hotel
Provides comfortable suites suitable for families. The hotel's amenities and services ensure a pleasant stay for both adults and children.
Hotel near Nightlife Spots
Located in Poços de Caldas, this hotel offers easy access to the city's nightlife. Guests can unwind by the pool or explore the vibrant nightlife of Poços de Caldas.
Cheap Hotel
This hotel provides essential accommodation. It offers basic amenities for those seeking affordable stays.
3-Star Hotel
Located in Poços de Caldas, this hotel offers comfortable accommodations and essential amenities, making it a practical choice for travelers visiting the region.
Hotel Taking Steps Towards Sustainability
Room Types
Family RoomThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 4 beds.
Double RoomThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Family RoomThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Double Room with BalconyThe double room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Hotel Euro Suite Poços de Caldas By Nacional Inn stands out predominantly due to its exceptional location, making it an ideal choice for visitors keen on exploring the heart of Poços de Caldas. Situated right in the city center, the hotel provides unparalleled access to various tourist attractions, bustling markets and essential amenities such as pharmacies, cafes, bars and restaurants.
Guests repeatedly highlight the convenience of being able to walk to most tourist spots, including the central square, Thermal Baths, the cable car ride to the Christ statue and numerous craft stalls and parks. The proximity to Walter World park makes it a delightful stay for families looking for leisure without dealing with long lines, further enhancing its appeal.
The location also offers a unique advantage for those wanting to immerse themselves in the local nightlife, as attractions around the hotel can be enjoyed without the need for a car. Besides its prime location, the hotel is appreciated for its cleanliness, great service and excellent breakfast, contributing to a pleasant overall experience.
In summary, Hotel Euro Suite Poços de Caldas By Nacional Inn is celebrated for its strategic central location, providing guests with ease of access to major spots, dining and shopping options, making it a highly recommended stay for travelers looking to explore the vibrant city of Poços de Caldas on foot.
Breakfast
Hotel Euro Suite Poços de Caldas By Nacional Inn shines with its highly praised breakfast offerings. Guests repeatedly highlight the abundance and variety of options, ensuring that every palate is catered to. Fresh fruits, cheeses, scrambled eggs and a variety of breads and cakes are frequently mentioned as particularly enjoyable. A unique feature that stands out is the live music during breakfast with performances that include jazz and saxophonists, adding an elegant touch to the dining experience. Many reviews commend the attentive and polite staff, further enhancing the pleasant breakfast setting.
The addition of afternoon tea and occasional complimentary snacks is also well-received, presenting hotel guests with a delightful array of choices throughout their stay. The breakfast quality consistently receives high marks, described as delicious, well-served and of high quality. While a few note that some days have more options than others, the overall sentiment is overwhelmingly positive.
Some constructive feedback suggests minor improvements, such as increasing the variety of juices and ensuring the eggs are served warm. However, these elements do not overshadow the overall excellence. Guests appreciate the hotel's adherence to safety measures with organized breakfast schedules during the pandemic being particularly noted. All in all, the breakfast at Hotel Euro Suite Poços de Caldas By Nacional Inn stands out as a memorable and highly recommended part of the guest experience.
Dinner
Hotel Euro Suite Poços de Caldas By Nacional Inn offers an appealing dining experience with a few areas for improvement. Guests frequently praised the afternoon tea, describing it as excellent, great and very nice. However, there were occasional mentions of limited options, such as only green tea being available or the tea service not being well served. Afternoon coffee, although mentioned, received mixed reviews with some finding it weak.
Breakfast at the hotel garnered positive feedback, particularly when acknowledging the contributions of staff like Margarida, who was mentioned for preparing tea and breakfast. The breakfast spread was often described as very good and delicious.
A highlight for many guests was the soup served in the evening. It was repeatedly praised as tasty, delicious and a great deal with several noting it was offered for free. This evening soup seemed to complement the afternoon tea experience well for many visitors.
Yet, there were some calls for broader meal options. While the opportunity to buy pizza for night-time meals was appreciated, several guests expressed a desire for more versatile lunch and dinner menus. Some noted that there could be more staff available during dinner service and remarked on the absence of dinner options on certain days, as well as an overall limited dinner variety.
In conclusion, while the afternoon tea and evening soup are standout features at Hotel Euro Suite Poços de Caldas By Nacional Inn, expanding the dining options and improving service at dinner time could enhance the overall guest experience.
Rooms
Hotel Euro Suite Poços de Caldas By Nacional Inn offers a variety of rooms that receive mixed feedback from guests. Many appreciate the spaciousness of the rooms and describe them as very clean and cozy with some finding them quite charming despite their age. Comfortable beds and a few newly renovated rooms stand out positively. Families benefit from rooms with separate sleeping areas for children, contributing to a welcoming environment.
However, a significant number of rooms are described as old and in need of maintenance. Many guests noted issues with room ventilation, air conditioning and a lack of electrical outlets. Complaints about moldy smells and dusty conditions suggest that cleanliness can be inconsistent. Noise from both external and internal sources is another recurring issue, disrupting the overall experience for some guests.
Infrastructure also needs improvement with concerns about broken fixtures, missing amenities like mirrors and towel hooks and poorly functioning TVs and Wi-Fi. Despite these drawbacks, the hotel’s affordability and large room sizes can make it a reasonable choice for budget-conscious travelers willing to overlook some imperfections.
Beds
At Hotel Euro Suite Poços de Caldas By Nacional Inn, the beds have received mixed feedback from guests. While some found the beds to be comfortable, others reported significant issues. Many guests appreciated the "comfortable" and "super comfortable" beds, often noting that some double beds were large and provided a good night's sleep. Extra beds were also mentioned as a useful amenity.
However, a substantial number of reviews highlighted concerns about the beds' condition and comfort. Numerous guests described the beds as old, noisy and uncomfortable with several reports indicating that the mattresses were either too soft, deformed or had excessively flexible springs. Some beds even had issues like sunken mattresses and noisy springs, which disturbed sleep.
Pillows also received criticism with several comments on their lack of comfort and instances of worn-out and noisy materials. Additionally, the linens and bed sheets were often described as thin, old and sometimes even dirty or hole-ridden, contributing negatively to the overall bed experience.
Overall, while there are pockets of praise for certain aspects of the beds at Hotel Euro Suite Poços de Caldas By Nacional Inn, the consistency and quality of the bedding seem to be a notable area for improvement.
Cleanliness
Hotel Euro Suite Poços de Caldas By Nacional Inn generally receives favorable comments regarding its cleanliness. Many reviews highlight that the hotel is very clean and organized with well-maintained and tidy rooms. Guests appreciate that the rooms are spacious and smell good and multiple reviewers affirm that the room cleanliness is very good, describing the hotel as accommodating and adhering to Covid safety protocols.
However, some feedback indicates room for improvement. Instances of dusty rooms, unclean bathrooms and smelly areas are noted. There are occasional mentions of housekeeping not meeting expectations, such as unchanged towels, dirty linens and incomplete cleaning services during the stay. Specific issues include leaky and moldy bathrooms, smelly pillows and floors and poorly maintained bathroom facilities.
Overall, while the hotel is praised for its cleanliness and organization, consistent maintenance and attention to detail in housekeeping are necessary to address the occasional cleanliness issues reported by guests.
Staff
The staff at Hotel Euro Suite Poços de Caldas By Nacional Inn consistently receive high praise from guests. Words like friendly, attentive, helpful and polite are recurrent themes across multiple reviews. Specific mentions of individuals such as Joice, Isabel, Mr. Peterson, Tamires and Danilo highlight standout service moments, emphasizing their dedication and welcoming nature. Guests appreciate the education and hospitality of the reception staff, who are described as polite and very helpful, displaying positive attitudes and fast service. Although there are a few isolated comments about unprepared or misinformed employees, the overwhelming sentiment is one of satisfaction with the staff's courteousness and professionalism. The reception team, kitchen staff and housekeepers all receive accolades for their attentiveness and ability to resolve issues promptly, ensuring a pleasant stay for visitors. Overall, the hotel's staff remain a significant positive aspect of guests' experiences, contributing to a welcoming atmosphere and a high level of service throughout the property.
Wi-Fi
Hotel Euro Suite Poços de Caldas By Nacional Inn offers both positive and less stellar experiences regarding its Wi-Fi service. Guests have found the Wi-Fi to work well during peak times with good connectivity and quick problem resolutions. There have been positive remarks about the internet connection, particularly during busy periods, implying the hotel's responsiveness to guests' needs.
On the other hand, multiple reviews highlight significant issues. Guests frequently report weak or nonexistent Wi-Fi signals in their rooms, requiring continual reconnection and registration. Additionally, there are numerous mentions of a lack of power outlets in the rooms, complicating efforts to charge devices. Some guests have also noted problems with the television service, which often had no signal or couldn't connect to the internet.
The Wi-Fi service appears to work reasonably well in certain areas and times, but overall, many guests have encountered substantial difficulties with maintaining a stable and reliable internet connection throughout their stay.
Family
Hotel Euro Suite Poços de Caldas By Nacional Inn offers a generally family-friendly atmosphere with spacious family rooms and various accommodation options catering to different family sizes. It provides a good value for families, making it a recommended option for those traveling with children and looking for cost-effective yet accommodating lodging.
The environment is pleasant and suited for families with numerous amenities designed to cater to the needs of both kids and adults. A highlight for many guests is the complimentary access to a nearby park, which includes activities enjoyable for both children and adults, enhancing the overall experience.
However, it's worth noting that the hotel might not be the best choice for families with very young children, as some reviews suggest it is not advisable due to certain inconveniences. Additionally, families traveling with elderly members should be cautious, as the venue is less recommended for the elderly.
Despite some reviews indicating that the hotel has seen better days, it remains a favored spot for family stays with positive feedback about the lively activities like afternoon coffee and bingo sessions. Overall, the Euro Suite ensures a great environment for families to spend quality time together.
Nightlife
Hotel Euro Suite Poços de Caldas By Nacional Inn is centrally located near a vibrant nightlife scene, making it an ideal choice for those looking to explore the local entertainment options. The vicinity of the hotel is bustling with bars that frequently feature live music, providing guests with lively night entertainment. Those who enjoy being close to tourist spots will find the location advantageous. However, it's important to note that some guests reported noise at night, particularly from the bar downstairs and the immediate surroundings, which could affect light sleepers. Despite this, the night attendant is highly praised for being very helpful, ensuring a smoother stay for guests during the evening hours.
3 Star
Hotel Euro Suite Poços de Caldas By Nacional Inn offers three-star accommodations with some pros and cons. Guests frequently note that the hotel is old and currently undergoing renovations, which means that some aspects of the infrastructure need improvement. The building and amenities are described as basic with simple rooms that could benefit from modern updates.
However, many reviews mention that the hotel is clean despite its age and ongoing construction. The accommodations are simple but cozy, offering a reasonable stay for those managing their budget. The price is noted to be good, making it a decent option for a three-star hotel if expectations are managed accordingly.
While some find the differences from the promotional photos to be a drawback, others appreciate the good cost-benefit ratio. Overall, it’s seen as an acceptable choice for a three-star hotel, especially for those looking for basic, no-frills accommodations.
No, Hotel Euro Suite Poços de Caldas By Nacional Inn doesn't have any pool.
No, a spa isn't available at Hotel Euro Suite Poços de Caldas By Nacional Inn.
No, Hotel Euro Suite Poços de Caldas By Nacional Inn doesn't allow dogs.
No, parking facilities aren't available at Hotel Euro Suite Poços de Caldas By Nacional Inn.
No, Hotel Euro Suite Poços de Caldas By Nacional Inn doesn't have a gym.