Hotel Lieto
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Summary of reviewsThe ibis Poços de Caldas stands out largely due to its prime location in the heart of Poços de Caldas, making it easy for guests to explore the city on foot. The proximity to dining options, shops and main tourist attractions ensures that visitors have convenient access to everything they need. Additionally, the secure parking is a frequently praised feature, adding to the overall convenience of the stay. The friendliness and attentiveness of the staff further enhance the welcoming atmosphere, contributing significantly to guest satisfaction.
Breakfast at the hotel receives high marks for its variety and quality with a wide range of fresh and tasty options that include cakes, breads and juices. The pleasant addition of live music during breakfast adds a delightful touch. However, during peak times, the breakfast area can become crowded and disorganized.
The rooms at ibis Poços de Caldas are generally praised for their cleanliness, comfort and functional layouts. Guests often note the spaciousness of the beds and the overall well-maintained condition of the rooms. Nevertheless, some guests find the rooms to be too small and note occasional maintenance oversights such as insufficient lighting, cracked walls and outdated décor.
The hotel's cleanliness standards are consistently highlighted positively with guests frequently mentioning the spotless and well-maintained rooms and bathrooms. Daily cleaning services enhance this experience, though there are sporadic mentions of minor cleanliness issues like hair from previous guests or musty smells in some rooms.
The staff’s friendliness and professionalism receive consistent praise with numerous mentions of the polite and helpful receptionists. Guests appreciate the well-organized and efficient service, which creates a pleasant and stress-free stay.
The Wi-Fi service has mixed reviews. While some find it reliable and strong, especially in common areas, others report issues with weak signals in certain rooms and instability during use.
Parking facilities are highly praised for being ample, secure and conveniently located, adding significant value to the stay. The inclusion of free parking, proximity to elevators and overall ease of access are noted as standout features.
Bed comfort receives mixed feedback; some guests praise the spacious and comfortable beds, while others note issues with the mattresses being either too hard or too soft, as well as the quality of pillows and linens.
As a three-star establishment, ibis Poços de Caldas provides standard services and facilities with a focus on cleanliness, value for money and overall reliability, despite some minor drawbacks such as the size of the rooms and the comfort of the beds.
The hotel is also appreciated for being pet-friendly with positive reviews about its acceptance of small pets and the accommodations made for them. However, some guests note issues like pet hair in rooms and noise from other animals, which may require attention.
Overall, ibis Poços de Caldas is celebrated for its excellent location, cleanliness, friendly staff and valuable amenities, making it a practical choice for both leisure and business travelers.
Categories
Breakfast at the hotel receives high marks for its variety and quality with a wide range of fresh and tasty options that include cakes, breads and juices. The pleasant addition of live music during breakfast adds a delightful touch. However, during peak times, the breakfast area can become crowded and disorganized.
The rooms at ibis Poços de Caldas are generally praised for their cleanliness, comfort and functional layouts. Guests often note the spaciousness of the beds and the overall well-maintained condition of the rooms. Nevertheless, some guests find the rooms to be too small and note occasional maintenance oversights such as insufficient lighting, cracked walls and outdated décor.
The hotel's cleanliness standards are consistently highlighted positively with guests frequently mentioning the spotless and well-maintained rooms and bathrooms. Daily cleaning services enhance this experience, though there are sporadic mentions of minor cleanliness issues like hair from previous guests or musty smells in some rooms.
The staff’s friendliness and professionalism receive consistent praise with numerous mentions of the polite and helpful receptionists. Guests appreciate the well-organized and efficient service, which creates a pleasant and stress-free stay.
The Wi-Fi service has mixed reviews. While some find it reliable and strong, especially in common areas, others report issues with weak signals in certain rooms and instability during use.
Parking facilities are highly praised for being ample, secure and conveniently located, adding significant value to the stay. The inclusion of free parking, proximity to elevators and overall ease of access are noted as standout features.
Bed comfort receives mixed feedback; some guests praise the spacious and comfortable beds, while others note issues with the mattresses being either too hard or too soft, as well as the quality of pillows and linens.
As a three-star establishment, ibis Poços de Caldas provides standard services and facilities with a focus on cleanliness, value for money and overall reliability, despite some minor drawbacks such as the size of the rooms and the comfort of the beds.
The hotel is also appreciated for being pet-friendly with positive reviews about its acceptance of small pets and the accommodations made for them. However, some guests note issues like pet hair in rooms and noise from other animals, which may require attention.
Overall, ibis Poços de Caldas is celebrated for its excellent location, cleanliness, friendly staff and valuable amenities, making it a practical choice for both leisure and business travelers.
Dog Friendly Hotel
This hotel is among the top-rated dog-friendly hotels. It is a comfortable option for guests traveling with pets.
Hotel with Parking
A 4-star hotel in Poços de Caldas, Hotel Lieto is listed with properties offering parking in the area.
Accessible Hotel
Hotel Lieto is adapted for people with reduced mobility and offers 'Queen Room - Disability Access' rooms that feature a walk-in shower. The hotel provides accessible parking and has an elevator for guest convenience.
4-Star Hotel
A unique hotel known for its quality service and convenient amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
Located in the heart of Poços de Caldas, 'ibis Poços de Caldas' boasts an exceptional location praised by numerous guests. The hotel’s position allows visitors to easily explore the city on foot with close proximity to the best dining options, shops and main tourist attractions. The central location ensures that guests have convenient access to restaurants, bars, cafes and local markets, making it perfect for those wanting to immerse themselves in the vibrant downtown area.
Beyond the prime location, the hotel also offers practical amenities like secure parking, which many guests found convenient. The cleanliness of the rooms and overall facilities is consistently highlighted, ensuring a comfortable stay. Additionally, the friendly and attentive staff contribute to a welcoming atmosphere, alongside a good balance between comfort and cost-effectiveness.
Staying at 'ibis Poços de Caldas' not only provides the reliability of the Ibis brand but also places guests in the midst of everything the city has to offer, making it an ideal choice for both leisure and business travelers.
The breakfast at ibis Poços de Caldas consistently receives high praise from guests, who frequently highlight its variety and quality. Many describe it as excellent, delicious or wonderful with a wide range of fresh and tasty options. The breakfast is well-organized with many reviewers appreciating the clean and well-maintained setup.
Guests commonly compliment the assortment of items available, including a notable selection of cakes, breads and juices, though a few mentioned that the breakfast bread could be fresher. Several reviews highlight the inclusion of live music during breakfast as a pleasant surprise, adding a delightful touch to their morning routine.
Despite the predominantly positive feedback, there are some criticisms regarding the organization and space. During peak times, the breakfast area can become congested, causing delays and difficulties in replenishing items. A few guests feel that the space is too small to comfortably accommodate the number of patrons, especially since the breakfast area is located near the hotel reception. Additionally, some guests note that the breakfast items are not always consistently fresh or warm.
Overall, while the breakfast at ibis Poços de Caldas is generally well-regarded for its variety, quality and taste, there are occasional issues with space and organization during busy periods.
The guest reviews of ibis Poços de Caldas provide a comprehensive look at the hotel rooms, highlighting both positive and negative aspects. On the brighter side, many guests found the rooms to be clean, comfortable and well-maintained. Descriptions such as "comfortable rooms," "well-maintained room," and "very clean room" recur frequently, underlining the hotel's commitment to cleanliness and upkeep. The rooms are also said to have functional layouts and some guests appreciated the spaciousness and comfort of the beds.
However, there are repeated mentions of the rooms being quite small, often described as "compact," "narrow," or "cramped." Another consistent criticism is the dark ambiance of the rooms with several guests noting insufficient lighting or maintenance issues such as cracked walls and outdated decor. Issues with cleanliness were spotted occasionally, including incidents of room inspections missing key aspects like hair from previous guests or stained curtains.
The bathrooms also received mixed feedback. While some guests found them to be adequately clean, others pointed out issues with ventilation, small size and occasional uncleanliness.
In summary, while ibis Poços de Caldas offers generally comfortable and well-maintained accommodations with some spacious and well-organized rooms, there are notable issues regarding the small size of the rooms, occasional maintenance oversights and the need for better lighting and decor upgrades.
Despite offering a generally comfortable and clean environment, the 'ibis Poços de Caldas' receives mixed reviews regarding its beds. Many guests praise the hotel for its great mattresses, spacious and comfortable beds and clean linens. There are frequent mentions of the beds being comfortable and very relaxing, suggesting that, for some, a good night's sleep is assured.
However, a significant number of reviews highlight issues with the comfort levels of the mattresses and beds. Common complaints include hard or overly soft mattresses, uncomfortable pillows and issues with bed quality. Some guests specifically noted that the single beds were not as comfortable as the double beds. Additionally, issues such as cramped twin beds, narrow beds and inconveniently distanced beds were mentioned, which could affect the overall sleeping experience.
Cleanliness does not appear to be a problem with positive remarks about clean rooms and bedding. However, there were instances where bedding appeared old and stained and some guests mentioned that the bedsheets and quilts felt heavy and inappropriate.
In summary, while the 'ibis Poços de Caldas' offers a comfortable and clean sleeping environment for many, potential guests should be aware of some recurring issues with bed and mattress comfort that might affect their stay.
ibis Poços de Caldas consistently impresses with its elevated standards of cleanliness, as highlighted in numerous guest reviews. The hotel boasts very clean rooms and bathrooms with guests frequently mentioning that everything is spotless and well-maintained. Visitors praised the immaculate state of the rooms, finding them cozy and tidy, while the facilities are described as new and clean, reinforcing the overall positive perception.
The hotel adheres to the standardized cleanliness typical of Ibis properties, ensuring that guests can rely on a consistent level of hygiene. Daily cleaning services upon request further enhance the experience. The well-maintained environment extends beyond the rooms to the general hotel areas, reflecting the high standards set by the management.
However, there are areas noted for improvement. Some guests reported issues such as cracking walls, dirty hallway carpets and occasional sightings of bugs, which suggest that certain aspects of the hotel's infrastructure may require more regular inspections and upkeep. Hair found in bathrooms and between sheets was also mentioned, indicating lapses in thoroughness at times. Additionally, guests identified minor issues like the absence of face towels or shower caps and musty smells in some rooms.
Despite these occasional drawbacks, the majority consensus celebrates the excellent cleaning practices of ibis Poços de Caldas. The hotel’s cleanliness, comfortable rooms and good infrastructure make it a reliable choice for travelers seeking a tidy and organized accommodation.
The staff at ibis Poços de Caldas consistently receive high praise for their friendliness, attentiveness and helpfulness. Guests frequently describe the service as excellent with employees going out of their way to assist. The hotel is noted for its polite receptionists and courteous service, contributing significantly to guests' overall satisfaction. Despite occasional mentions of issues with the reception team, the general consensus highlights the professionalism and responsiveness of the staff. Attendees appreciate the well-organized and efficient service with an emphasis on the team's positive and welcoming attitude. The kindness and hospitality of the staff create an inviting atmosphere, making stays pleasant and stress-free.
The Wi-Fi at ibis Poços de Caldas receives mixed reviews from guests. While some guests appreciate the very good and strong internet, especially noting its reliability and good setup, others encounter significant issues. There are mentions of the Wi-Fi signal being weak or even not reaching certain rooms, which can be problematic for those requiring stable internet for work. Although the Wi-Fi is free and works well in common areas, issues such as instability and the need for IT assistance to unblock VPNs during meetings suggest potential challenges for business travelers. Overall, while there are positive remarks about the Wi-Fi, its reliability seems to fluctuate.
Ibis Poços de Caldas offers a highly praised parking experience, often noted for its ample, covered and secure spaces. Guests frequently highlight the convenience of having free parking included in the room rate, which adds significant value to their stay. The parking facility is well-organized and accessible with a straightforward layout that makes maneuvering and finding spots a breeze. The parking areas are not only large but also clean and their proximity to elevators simplifies the process of moving luggage. Additionally, the hotel’s prime location allows guests easy access to local attractions, further enhancing the convenience of the parking situation. Despite occasional issues with the parking gate and elevator access, the overall feedback on parking is overwhelmingly positive, making it a standout feature of the stay at ibis Poços de Caldas.
Ibis Poços de Caldas offers a typical Ibis experience with its standard services and facilities, appealing particularly to those seeking a short stay. The rooms are clean and well-organized, although on the smaller side and featuring hard mattresses, which may not suit everyone's comfort preferences. Despite these small drawbacks, the hotel is known for its consistent cleanliness, good value for money and quality meal options.
In terms of aesthetics, the Ibis Poços de Caldas stands out in comparison to other local options, boasting new and attractive decor amidst a backdrop of older hotels in the area. Parking is conveniently included, adding to the overall convenience for guests. Overall, while the price can be higher than expected for a three-star establishment, the combination of clean, modern accommodations and reliable service makes Ibis Poços de Caldas a practical choice for travelers looking for a dependable lodging option.
ibis Poços de Caldas has gained positive recognition for its pet-friendly approach. Many guests appreciate the hotel's welcoming attitude toward pets with numerous mentions of the hotel's acceptance of small pets. The treatment of pets is described as incredible and the facility even offers spaces where guests can share meals with their pets, enhancing the overall experience for pet-owners. The reception for pets is notably good, which adds to the sense of being truly pet-friendly.
However, there are some areas for improvement. Guests have reported issues such as dog hair in the rooms and pet urine on the carpets. Noise from other pets, particularly barking dogs, has also been mentioned, sometimes resulting in disruptive nights. Additionally, there is a charge for bringing pets which guests should keep in mind. Despite these concerns, the majority view remains positive, especially appreciating that the hotel accepts pets, which is a significant factor for many visitors.
Location Show Map
Location
Beyond the prime location, the hotel also offers practical amenities like secure parking, which many guests found convenient. The cleanliness of the rooms and overall facilities is consistently highlighted, ensuring a comfortable stay. Additionally, the friendly and attentive staff contribute to a welcoming atmosphere, alongside a good balance between comfort and cost-effectiveness.
Staying at 'ibis Poços de Caldas' not only provides the reliability of the Ibis brand but also places guests in the midst of everything the city has to offer, making it an ideal choice for both leisure and business travelers.
Breakfast
Guests commonly compliment the assortment of items available, including a notable selection of cakes, breads and juices, though a few mentioned that the breakfast bread could be fresher. Several reviews highlight the inclusion of live music during breakfast as a pleasant surprise, adding a delightful touch to their morning routine.
Despite the predominantly positive feedback, there are some criticisms regarding the organization and space. During peak times, the breakfast area can become congested, causing delays and difficulties in replenishing items. A few guests feel that the space is too small to comfortably accommodate the number of patrons, especially since the breakfast area is located near the hotel reception. Additionally, some guests note that the breakfast items are not always consistently fresh or warm.
Overall, while the breakfast at ibis Poços de Caldas is generally well-regarded for its variety, quality and taste, there are occasional issues with space and organization during busy periods.
Rooms
However, there are repeated mentions of the rooms being quite small, often described as "compact," "narrow," or "cramped." Another consistent criticism is the dark ambiance of the rooms with several guests noting insufficient lighting or maintenance issues such as cracked walls and outdated decor. Issues with cleanliness were spotted occasionally, including incidents of room inspections missing key aspects like hair from previous guests or stained curtains.
The bathrooms also received mixed feedback. While some guests found them to be adequately clean, others pointed out issues with ventilation, small size and occasional uncleanliness.
In summary, while ibis Poços de Caldas offers generally comfortable and well-maintained accommodations with some spacious and well-organized rooms, there are notable issues regarding the small size of the rooms, occasional maintenance oversights and the need for better lighting and decor upgrades.
Beds
However, a significant number of reviews highlight issues with the comfort levels of the mattresses and beds. Common complaints include hard or overly soft mattresses, uncomfortable pillows and issues with bed quality. Some guests specifically noted that the single beds were not as comfortable as the double beds. Additionally, issues such as cramped twin beds, narrow beds and inconveniently distanced beds were mentioned, which could affect the overall sleeping experience.
Cleanliness does not appear to be a problem with positive remarks about clean rooms and bedding. However, there were instances where bedding appeared old and stained and some guests mentioned that the bedsheets and quilts felt heavy and inappropriate.
In summary, while the 'ibis Poços de Caldas' offers a comfortable and clean sleeping environment for many, potential guests should be aware of some recurring issues with bed and mattress comfort that might affect their stay.
Cleanliness
The hotel adheres to the standardized cleanliness typical of Ibis properties, ensuring that guests can rely on a consistent level of hygiene. Daily cleaning services upon request further enhance the experience. The well-maintained environment extends beyond the rooms to the general hotel areas, reflecting the high standards set by the management.
However, there are areas noted for improvement. Some guests reported issues such as cracking walls, dirty hallway carpets and occasional sightings of bugs, which suggest that certain aspects of the hotel's infrastructure may require more regular inspections and upkeep. Hair found in bathrooms and between sheets was also mentioned, indicating lapses in thoroughness at times. Additionally, guests identified minor issues like the absence of face towels or shower caps and musty smells in some rooms.
Despite these occasional drawbacks, the majority consensus celebrates the excellent cleaning practices of ibis Poços de Caldas. The hotel’s cleanliness, comfortable rooms and good infrastructure make it a reliable choice for travelers seeking a tidy and organized accommodation.
Staff
Wi-Fi
Parking
3 Star
In terms of aesthetics, the Ibis Poços de Caldas stands out in comparison to other local options, boasting new and attractive decor amidst a backdrop of older hotels in the area. Parking is conveniently included, adding to the overall convenience for guests. Overall, while the price can be higher than expected for a three-star establishment, the combination of clean, modern accommodations and reliable service makes Ibis Poços de Caldas a practical choice for travelers looking for a dependable lodging option.
Dog Friendly
However, there are some areas for improvement. Guests have reported issues such as dog hair in the rooms and pet urine on the carpets. Noise from other pets, particularly barking dogs, has also been mentioned, sometimes resulting in disruptive nights. Additionally, there is a charge for bringing pets which guests should keep in mind. Despite these concerns, the majority view remains positive, especially appreciating that the hotel accepts pets, which is a significant factor for many visitors.
No, Hotel Lieto doesn't have any pool.
No, a spa isn't available at Hotel Lieto.
Yes, Hotel Lieto welcomes dogs.
Yes, parking facilities are available at Hotel Lieto.
No, Hotel Lieto doesn't have a gym.
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