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Summary of reviewsThe Canadiano Urban Nature Hotel in Ponta Delgada garners high praise for its excellent location, just minutes from the city center and key attractions, making it easy for guests to explore the area on foot. Despite its central positioning, the hotel maintains a peaceful atmosphere, providing a quiet retreat amid the city's hustle. Its convenience extends to those looking to explore the island by car, thanks to ample and free parking facilities.
In terms of accommodations, the rooms are consistently praised for their spaciousness, modern design and impeccable cleanliness. Guests highlight the comfort of the beds, well-appointed amenities and the serene environment provided by the well-soundproofed rooms.
Breakfast receives favorable reviews for its quality and abundance, featuring local products and a diverse selection of foods that cater well to both adults and children. Although some guests suggest that more variety could further improve the experience, the attentive and friendly breakfast staff enhance the overall dining experience. Dinner at the hotel's restaurant is also lauded for its delicious dishes and excellent value, although the early closing hours necessitate advance reservations.
The hotel staff are another standout feature, frequently described as exceptionally friendly, kind and helpful. From the reception to housekeeping, the staff's professionalism and attentiveness leave a lasting positive impression on guests.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful touches like surprise cakes for special occasions. Business travelers can also benefit from the hotel's business center and meeting rooms, making it suitable for both leisure and professional visits.
The WiFi service is generally reliable and fast, though there are occasional minor disruptions. Overall, the Canadiano Urban Nature Hotel consistently provides a clean, comfortable and welcoming environment, offering excellent value for a three-star hotel and even surpassing expectations typically set for this category. With its modern facilities, exceptional staff and prime location, it stands out as a highly recommended choice for various types of travelers. Show more
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Categories
Hotel for Honeymoon
This hotel creates a romantic atmosphere with special amenities like honeymoon suites and romantic packages. Guests can enjoy complimentary wine and chocolates, personalized welcome cards, and heart-themed decorations, perfect for newlyweds.
Family Friendly Hotel
This hotel is highly regarded for its family-friendly amenities and accommodations. It offers spacious family rooms and family suites. The hotel offers a variety of family units, and rooms equipped with free cribs.
Dog Friendly Hotel
This hotel is known for its pet-friendly facilities and services. It provides amenities such as dog beds and treats, ensuring a comfortable stay for canine companions. Pets are greeted warmly, making them feel welcome.
Business Hotel
This hotel is mentioned as a business hotel option. It offers amenities such as room service, a restaurant, and a bar.
Hotel with Parking
This hotel provides parking, enhancing the convenience for guests exploring Ponta Delgada. Its urban nature theme and parking facilities cater to environmentally conscious travelers.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair-accessible parking, public washrooms, concierge desk, and an on-site restaurant. Rooms feature hand-held showerheads and grab bars near the toilet, and there is a stair-free path to the entrance and elevators for upper floors.
Hotel with EV Charging Stations
This hotel offers an electric car charging station and complimentary parking. It provides a convenient location near Ponta Delgada's attractions, along with modern amenities such as in-room USB charging ports and a restaurant.
3-Star Hotel
This hotel is a strong contender in the three-star category, with its quality often surpassing many four-star hotels. It is well-suited for those seeking a low-cost yet spotless accommodation option. The hotel provides a solid base with great value for money, offering modern facilities, fair pricing and commendable service quality.
Hotel Taking Steps Towards Sustainability
Room Types
Triple RoomThis room includes a hall and closet, reading lights, mini bar and kettle, WC with walk in shower, hair dryer and free amenities, a Smart TV 43 inches, phone and cable TV and a USB charger.
Junior SuiteThis air-conditioned junior suite features a private bathroom, TV, desk and a private wardrobe. It includes toiletries, a hairdryer, free WI-FI and USB chargers. Other features include a mini bar and a kettle.
Twin RoomThis twin room features a balcony, air conditioning and seating area. It also includes a hall and closet, reading lights, mini bar and kettle, WC with walk in shower, hair dryer and free amenities, a Smart TV 43 inches, phone and cable TV and a USB charger.
King RoomFeatures a King Size bed with reading lights, hall and closet, private bathroom, mini bar and kettle, smart TV, phone, cable TV and USB chargers. It also includes bathroom amenities.
About Canadiano Urban Nature Hotel
License: 7271/RNET
Guest Reviews
8.9
Excellent
Location
Located just a few minutes' walk from the heart of Ponta Delgada, Canadiano Urban Nature Hotel is ideally positioned for visitors looking to explore the city on foot. Guests consistently praise its central location, noting its proximity to a variety of good restaurants, the busy port area and key attractions like museums and botanical gardens. The hotel is also an effortless 10-minute cab ride from the airport, making arrivals and departures exceptionally convenient.
Not only is the location convenient for walking to nightlife and dining spots, but guests also find the hotel perfect for easily accessing different parts of the island by car. With free parking available, it's an excellent base for those wanting to explore further afield.
Despite being centrally located, the hotel offers a peaceful atmosphere, allowing guests to relax after a day of sightseeing. The attractive and modern design of the hotel, combined with its quiet setting, provides a comfortable retreat in the midst of the city buzz. Reception services, available 24 hours a day, ensure that all guest needs are promptly addressed, while the friendly and polite staff add a touch of warmth to the stay.
Overall, the hotel's superior room quality, cleanliness and excellent amenities complement its top-tier location, making it a highly recommended spot for those visiting Ponta Delgada.
Breakfast
The breakfast at Canadiano Urban Nature Hotel receives largely positive feedback from guests. Guests praise the breakfast for its quality, often describing it as excellent, delicious and hearty. A wide selection of foods including local products, fresh fruit, yogurt, scrambled eggs, pancakes and bacon is frequently mentioned. The breakfast buffet is described as plentiful with fresh and neatly prepared options that cater well to both children and adults.
Despite consistent compliments on the taste and quality, several guests note a lack of variety, describing the offerings as repetitive or basic. Requests for more diversity, including whole wheat or gluten-free bread, vegetables and other options, are recurrent. Coffee quality has mixed reviews with some finding it excellent, while others encountered long lines at the coffee machine or poor quality. Nonetheless, for a 3-star hotel, the breakfast is often considered quite good with healthy options and sufficient volume to satisfy diverse preferences.
The breakfast setup is appreciated for its spacious, clean and modern environment. Guests also highlight the attentive and friendly breakfast staff, contributing positively to their overall dining experience. In conclusion, while there is room for improvement in variety, the quality and abundance of the breakfast offerings at Canadiano Urban Nature Hotel are generally well-received, ensuring a pleasant start to the day for travelers.
Dinner
The dining experience at Canadiano Urban Nature Hotel seems to be a mix of noteworthy culinary delights and inconvenient scheduling. The restaurant within the hotel is known for serving very delicious food with a menu that features local products, including delectable items like Crème Brûlée. Guests who managed to dine there reported great food at unbeatable prices, making it a worthwhile option for a satisfying meal.
However, the restaurant's hours of operation appear to be a challenge with several guests noting that the kitchen closes relatively early, sometimes before 9 PM. This has led to some frustration, especially during inclement weather when alternative dining options were less appealing. Guests recommend making dinner reservations well in advance to avoid disappointment.
For those who missed out on a dining experience at the hotel's restaurant, the snack service and light meals available at the adjoining bar were well-received. Additionally, the hotel staff have been helpful in providing restaurant recommendations in the area and assisting with reservations.
In conclusion, while the restaurant at Canadiano Urban Nature Hotel offers flavorful and memorable dishes, planning ahead is essential to ensure a chance to enjoy this culinary experience.
Rooms
The guest reviews for the Canadiano Urban Nature Hotel consistently highlight the spacious, modern and comfortable nature of its rooms. Many reviews emphasize the ample size of the rooms, describing them as large and well-lit with some even noting the pleasantly surprising room dimensions. The hotel's rooms are described as impeccably clean, well-maintained and beautifully equipped with modern furnishings. Guests appreciate the cozy and stylish decor, along with practical amenities such as balconies, small terraces, air conditioning, USB ports and well-equipped bathrooms.
The hotel's suites, especially the Azores Suite, receive praise for their luxurious and spacious attributes. The soundproofing is noted as excellent, contributing to a quiet environment ideal for relaxation. Rooms also feature large beds and modern conveniences like mini-bars, bathrobes and possibilities to prepare tea and coffee.
The hotel’s strategic layout with rooms facing either the inner courtyard or the street, offers varied views, including calming garden scenes. Despite occasional mentions of noise from the corridors or adjacent streets, the overall experience remains largely positive due to the high room quality and attentive room cleaning service.
Combined with its modern architecture and ideal location, the Canadiano Urban Nature Hotel's rooms offer guests a gracious and comfortable stay, making it a highly recommended choice for travelers seeking both tranquility and modern comfort.
Beds
The beds at Canadiano Urban Nature Hotel come highly recommended by guests, who frequently highlight their exceptional comfort and quality. Many reviewers found the beds to be very comfortable, spacious and fitted with premium quality sheets and mattresses. The bedding, described as clean, soft and cozy, ensures a restful night's sleep. Guests appreciated the attention to detail with perfectly cozy mattresses and pillows that contribute to the overall comfort. Rooms are also noted to be generously sized, adding to the comfortable stay. Extra amenities such as additional comforters and remodeled pillows further enhance the experience. Overall, the beds at Canadiano Urban Nature Hotel significantly contribute to a pleasant and relaxing visit.
Cleanliness
The Canadiano Urban Nature Hotel is consistently praised for its exceptional cleanliness, making it an ideal choice for travelers who prioritize hygiene and comfort. Guests frequently highlight the impeccably clean and spacious rooms, which are well-maintained with daily cleaning services and fresh towels. The modern and functional facilities are always spotless, contributing to a comfortable and enjoyable stay. Visitors appreciate the hotel's commitment to maintaining clean and tidy surroundings with rooms described as both beautiful and comfortable. In addition to the high standards of cleanliness, the friendly and helpful staff add to the overall positive experience. Despite a few minor critiques, the cleanliness at Canadiano Urban Nature Hotel stands out, ensuring a pleasant and sanitary environment for all guests.
Staff
The reviews of the Canadiano Urban Nature Hotel paint an exceptionally positive picture of its staff. Consistently described as superkind, friendly and always ready to help, the employees seem to leave a lasting impression on guests. The reception staff, in particular, received extensive praise for their professionalism, politeness and 24/7 availability, ensuring a smooth and welcoming experience from check-in to check-out. Guests highlighted the impressive level of attentiveness and efficiency with staff often described as going above and beyond to meet their needs.
Housekeeping staff were noted for their amazing cleaning service, maintaining immaculate rooms and ensuring that everything was kept in pristine condition. Feedback and assistance from staff were well received, indicating a high level of empathy and consideration. Moreover, small gestures such as providing towels and assisting with luggage added a personal touch to the overall excellent service.
Dining experiences were also positively affected by the staff with friendly faces in the restaurant and helpful recommendations enhancing meal times. Whether it was the concierge, housekeeping or the front desk, every interaction was marked by friendliness, courtesy and professionalism.
In summary, guests of Canadiano Urban Nature Hotel can expect to be warmly welcomed and exceptionally well-attended by a team dedicated to making their stay as pleasant and memorable as possible.
Wi-Fi
At the Canadiano Urban Nature Hotel, guests have largely enjoyed a positive experience with the hotel's WiFi service. Generally described as strong, stable and reliable, the WiFi signal covers the entire hotel, ensuring good connectivity throughout. Many guests appreciated the speed and stability of the internet connection, describing it as fast and excellent. The complimentary nature of the WiFi was also a notable perk for travelers.
However, a few areas for improvement were highlighted. Some guests reported issues with the WiFi on the balcony and occasional disruptions in the lobby. Despite these minor setbacks, the overall consensus remains favorable with many guests finding the WiFi to be a standout feature in their stay.
Parking
For travelers heading to the Canadiano Urban Nature Hotel, parking emerges as a highlight of the experience. The hotel boasts an extensive and convenient parking area, lauded by many guests for its ease of access and ample space. It is particularly noteworthy that parking is free, a feature that is not only appreciated but considered essential given the hotel's central location. The property offers secure parking within its compound, ensuring peace of mind for guests leaving their vehicles overnight.
Guests have praised the parking for being easy to navigate with ample spaces available both in the courtyard and the private on-site parking areas. The availability of free parking adds significant value to the stay with several guests highlighting it as a major plus. Some reviews mentioned large parking lots that can accommodate all types of vehicles, including private and indoor options.
While the general consensus is positive, a minor point of concern included an overflow parking area that was described as dark and muddy. Nonetheless, the primary parking facilities are consistently described as excellent, comfortable and conveniently located directly at the hotel.
In conclusion, the Canadiano Urban Nature Hotel excels in providing substantial, secure and complimentary parking options, making it an ideal choice for visitors traveling by car.
Family
Canadiano Urban Nature Hotel is highly regarded for its family-friendly amenities and accommodations. Families with small children will find the hotel particularly accommodating with spacious family rooms and family suites available. The hotel offers a variety of family units, including American-style family rooms and rooms equipped with free cribs. Its location is praised as suitable for families of all sizes and is ideal for family trips or getaways.
The hotel's staff is noted for their friendliness and attentiveness, often going the extra mile to make guests feel special, such as leaving surprise cakes for guests celebrating birthdays. This thoughtful touch adds to the overall welcoming atmosphere. The hotel is also suitable for large groups and is a good choice for groups of friends traveling together. Its family-friendly facilities and accommodations make it a perfect destination for family vacations.
3 Star
Canadiano Urban Nature Hotel stands out as a strong contender in the three-star hotel category. While it maintains the typical features expected of a three-star establishment, its quality often surpasses many four-star hotels. Reviews indicate that it is particularly well-suited for those seeking a low-cost yet spotless accommodation option.
This hotel appears to deliver basic services effectively, ensuring a clean and comfortable stay. Although amenities are limited, guests have found the service to be simple but good and sufficient. Parking is ample in the courtyard and the hotel's location is convenient, being just a ten-minute walk away from the city center.
Guests have also praised the breakfast, citing a manageable selection at the buffet where one can always find something appealing. For those aiming to explore the island, this hotel provides a solid base with great value for money.
Overall, Canadiano Urban Nature Hotel offers more than what is typically expected from a three-star hotel with its modern facilities, fair pricing and commendable service quality, making it an excellent and underrated choice for budget-conscious travelers.
Business
Canadiano Urban Nature Hotel offers a range of amenities ideal for business travelers. The hotel features a business center and meeting rooms that cater to those needing professional spaces. With business-friendly amenities such as work desks in rooms and quiet workspaces, it supports a productive environment. Additionally, the fast internet and WiFi access are assets for staying connected and managing tasks efficiently. The hotel provides comprehensive business services, including printing and other necessary facilities, ensuring a seamless experience for work-related activities. Overall, it stands out as a highly suitable choice for business professionals.
Accessible
The Canadiano Urban Nature Hotel offers a generally favorable experience for guests with disabilities, showcasing a range of accessible features that cater to various needs. Guests appreciated the availability of accessible rooms, adapted bathrooms and overall easy access throughout the hotel. The staff's willingness to assist and the hotel's location, which is conveniently accessible from the city center, were highlighted positives.
However, some guests noted certain limitations, such as the absence of an elevator and issues with ground floor room accessibility. Despite these drawbacks, the presence of ramps, accessible bathrooms and assistive devices helped to mitigate some of these challenges. While the hotel may not be universally accessible, its concerted efforts in various areas have made it a viable option for many guests with disabilities, contributing to an overall accessible stay.
Honeymoon
The Canadiano Urban Nature Hotel stands out as an ideal honeymoon destination, creating a romantic atmosphere that is perfect for newlyweds. Special amenities, such as a honeymoon suite and romantic packages, cater specifically to couples celebrating their new life together. Honeymoon packages include thoughtful touches like complimentary wine and chocolates, personalized welcome cards and heart-themed decorations in the room. The hotel staff further enhance the experience with their friendliness and attention to detail, such as providing celebratory bottles of sparkling wine and small brigadeiros (Brazilian truffles) as gifts. A complimentary breakfast is also available for honeymooners, receiving high praise for its quality. Overall, the combination of dedicated services and romantic gestures makes the Canadiano Urban Nature Hotel a top choice for honeymooners seeking a memorable and personalized getaway.
Dog Friendly
The Canadiano Urban Nature Hotel receives high marks for its pet-friendly facilities and services. Guests consistently highlight how welcoming the hotel is for dogs, making it a great choice for pet owners. The hotel provides thoughtful amenities such as dog beds and treats, ensuring a comfortable stay for canine companions. Pets, including small breeds like toy poodles, are not only accepted but greeted warmly, making them feel just as welcome as their owners. As a dog-friendly destination, the hotel goes above and beyond to accommodate pets, reflected in multiple mentions of dogs being well-received.
No, Canadiano Urban Nature Hotel doesn't have any pool.
No, a spa isn't available at Canadiano Urban Nature Hotel.
Yes, Canadiano Urban Nature Hotel welcomes dogs.
Yes, parking facilities are available at Canadiano Urban Nature Hotel.
No, Canadiano Urban Nature Hotel doesn't have a gym.