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Hotel Matriz

Ponta Delgada , Rua. Pde. Mestre João José Amaral, 8 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Matriz in Ponta Delgada is highly regarded for its exceptional location, outstanding cleanliness, and exemplary staff service. Nestled on a quiet side street yet conveniently close to the city's main attractions and vibrant nightlife, the hotel's central position is favored by travelers seeking both convenience and tranquility. Guests appreciate the friendly and helpful staff who enhance the welcoming atmosphere, contributing significantly to their positive experience.

The hotel also excels in providing a clean environment, with meticulous attention to hygiene throughout the rooms and common areas. This pristine cleanliness, coupled with functional and comfortable room setups, creates a comfortable and pleasant stay for guests. The cleaning services consistently maintain high standards, which, along with well-kept facilities, offer incredible value for money.

Breakfast at Hotel Matriz is generally well-received, with a focus on fresh, quality offerings. The inclusion of regional products adds a local touch to the plentiful buffet, making it a solid start to the day. Although some guests wish for a bit more variety, the overall dining experience aligns well with the hotel's attractive location and attentive service.

Additional amenities, such as free underground parking, add to the convenience, despite the narrow spaces being slightly challenging to navigate. Guests value the security and accessibility of this feature. While opinions on the beds are mostly positive, with many guests finding them comfortable, some noted that the mattresses and pillows could be a bit on the soft side.

Overall, Hotel Matriz is a well-rounded choice for travelers exploring Ponta Delgada. The combination of a prime location, clean and comfortable accommodations, and exceptional staff service makes it a preferred option for a pleasant and hassle-free stay.
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Cheap Hotel

Hotel Matriz provides standard hotel amenities at a competitive price. Its central location offers convenient access to Ponta Delgada's attractions.

Accessible Hotel

This hotel provides a lift for vertical transportation within the building. It offers free WiFi access in common areas, ensuring connectivity for all guests.

3-Star Hotel

Located in the heart of Ponta Delgada, this hotel is within walking distance of many attractions and offers comfortable accommodations. It provides a good base for exploring the city and enjoying local culture. The hotel is known for its friendly staff and convenient location.

Family Friendly Hotel

Business Hotel

Hotel with Parking

Room Types

Twin Room This air-conditioned twin room includes a private bathroom and a cable TV.

Economy Single Room This air-conditioned single room includes a private bathroom and a cable TV.

Double Room This air-conditioned double room includes a private bathroom and a cable TV.

About Hotel Matriz

License: NOTAPPLICABLE

Guest Reviews

8.3

Very Good

Location

Hotel Matriz boasts an exceptional location in the heart of Ponta Delgada, making it a favored choice for travelers seeking convenience and tranquility. Guests consistently praise its central position, which offers easy access to the city's main attractions and vibrant nightlife while still maintaining a peaceful ambiance. Nestled on a quiet side street, the hotel ensures a serene stay, just a short walk from the central square and the City Gates. The proximity to the city's bustling center is complemented by a friendly and helpful staff, contributing to an overall welcoming experience. Cleanliness and comfort are highlighted, with the hotel delivering good value for money. Additional amenities like underground parking add convenience, making Hotel Matriz a well-rounded option for those exploring Ponta Delgada.

Breakfast

Hotel Matriz offers a breakfast experience that is generally well-received by its guests. The morning meal is highlighted for its freshness and quality, featuring a large selection of cheeses, cold cuts, and fruits. Guests appreciate the inclusion of regional products, adding a local touch to the buffet. The breakfast is praised for being plentiful and varied, with numerous options available, including the ability to make a warm sandwich. The hotel's location and the friendliness of the staff complement the dining experience.

However, some reviews suggest that there could be more variety, noting that, at times, the breakfast can feel a bit basic or repetitive. Despite these few remarks, the overall impression of the breakfast at Hotel Matriz is positive, with an emphasis on its quality and extensive offerings. For travelers looking for a solid start to their day, it seems to be a reliable option that aligns well with the attractive location and attentive service.

Rooms

Hotel Matriz offers rooms that strike a balance between simplicity and comfort, making them a pleasant choice for travelers seeking a restful stay. Guests frequently mention the cleanliness of the rooms and linens, creating a welcoming atmosphere. Storage space is ample, allowing for efficient organization, and rooms are described as spacious, quiet, and equipped with all necessary amenities. Some rooms may have small bathrooms, yet they are functional and private, contributing to a comfortable experience overall. While the mattress can be subjective in comfort, the overall ambiance is calm and pleasant, making Hotel Matriz a reliable choice for a fuss-free stay. Slight issues with soundproofing and occasional unpleasant odors can occur, but the clean and adequately sized setups generally foster a positive experience.

Beds

Hotel Matriz generally receives positive remarks regarding the comfort of its beds. Many guests found the mattresses to be perfect, highlighting their comfort. The pillows also received commendations for enhancing the overall restful experience. Several reviews specifically noted the beds as very comfortable, contributing to a good night's sleep. However, a few guests mentioned that the beds and mattresses were a bit soft for their preference, with some indicating that parts of the bedding felt slightly worn. Despite these minor concerns, the consensus leans toward satisfaction with the overall comfort provided by the beds.

Cleanliness

Hotel Matriz has garnered commendable praise for its outstanding cleanliness, standing out as a beacon of hygiene for discerning travelers. Guests consistently highlight the hotel's exceptionally clean rooms and common spaces, underscoring the meticulous attention to hygiene that prevails throughout the establishment. Rooms are not only clean but functional, ensuring that everything works seamlessly, contributing to a comfortable stay.

The cleanliness extends beyond individual rooms to encompass the entire hotel, including the bathrooms, which receive particular mention for their immaculate condition. This focus on hygiene is complemented by a welcoming atmosphere fostered by friendly staff, enhancing the overall experience for guests. Despite the hotel's amenities being somewhat dated, they are maintained immaculately, ensuring that cleanliness remains at the core of the hotel’s service offering.

In addition to cleanliness, guests appreciate the hotel’s fantastic cleaning services, reflected in the superb housekeeping efforts that maintain a pristine environment. The excellent cleanliness, combined with comfortable accommodations, effectively meets and exceeds guest expectations, offering incredible value for money and solidifying Hotel Matriz as a preferred choice for travelers seeking a clean and comfortable stay.

Staff

At Hotel Matriz, the standout feature that guests consistently rave about is the exceptional staff. The team is described as extraordinarily friendly, kind, and helpful, creating a welcoming atmosphere that leaves a lasting impression on visitors. Receptionists in particular are noted for their kind and supportive approach, going above and beyond to address guests' needs, including resolving unexpected issues swiftly and efficiently. The hotel’s prime location, a mere five-minute walk from the City Gates, adds to the convenience, but it is the warmth and dedication of the employees that truly enhance the experience. Consistently characterized by their smiles and a commitment to exceptional service, the staff at Hotel Matriz ensures that guests feel comfortable and well cared for during their stay.

Parking

Hotel Matriz offers the convenience of free parking included with a stay, a feature that is greatly appreciated by its guests. The hotel provides an underground garage that, while offering excellent security and safety for vehicles, presents a bit of a challenge with its narrow and tight parking spaces. Despite the somewhat difficult access, guests value the opportunity to park safely without an additional charge. The hotel's central and quiet location, with many nearby cafes and a Spar market around the corner, adds to its appeal. Overall, the inclusion of free and private underground parking is considered a significant advantage for those staying at Hotel Matriz.

No, Hotel Matriz doesn't have any pool.

No, a spa isn't available at Hotel Matriz.

No, Hotel Matriz doesn't allow dogs.

Yes, parking facilities are available at Hotel Matriz.

No, Hotel Matriz doesn't have a gym.

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